Best Western Plus Executive Inn Rowland Height City of Industry

Hotels
•
Best Western Plus
8.3 (375 reviews)
18880 East Gale Avenue , Rowland Heights , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Loud due to freeway
Breakfast options limited

Categories

Cleanliness
7.8
Clean and well kept, but some odors present.
Service
9.3
Staff was friendly and ready to assist.
Location
7.3
Location next to the freeway, loud at night.
Room Quality
8.3
Comfortable rooms but facing the freeway can be noisy.
Amenities
8.8
Facilities were inviting and offered a decent breakfast.
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
7.8
Breakfast could be better; limited options.
Overall Experience
8.8
Overall enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:49

Property Description

Convenient Location
This hotel is perfectly situated near the City of Industry & Walnut Business Parks and a short drive from Disneyland.

Comfortable Accommodations
Guests can expect well-equipped rooms with modern amenities including a cable TV, refrigerator, and complimentary WiFi. Suites with spacious sitting areas are also available for those seeking extra comfort.

Great Facilities
Enjoy a complimentary breakfast, relax by the outdoor pool, and take advantage of the free shuttle service to the Citadel Outlet Mall. With a 24-hour front desk, free parking, business center, and heated spa, this hotel ensures a convenient and comfortable stay.

Book your stay at the Best Western Plus Executive Inn now for a memorable experience near Los Angeles and Ontario.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 375 reviews
Cleanliness: 7.8
Service: 9.3
Location: 7.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.8
V
villalobos • solo_traveller • us
10
2026-05-09 • via Nuitee
L
Leticia • couple • us
10
We enjoy staying here every time we come out for our church conferences.
Pros:

Staff was very friendly and breakfast was very good.

Cons:

N/A

2026-05-07 • via Nuitee
C
ChiuWen • couple • tw
7
2026-05-03 • via Nuitee
M
Marjrn21 • couple • ph
10
Excellent!
Pros:

We really love the location—it’s close to stores, restaurants, and grocery shops, making everything highly accessible and convenient.

Cons:

just the bath tub sometimes it is clogged.

2026-05-01 • via Nuitee
C
Connector33547901167 • Solo travel
6
Not so good of a stay
Pros:

The hotel has a horrible smell when you first walk-in tot he lobby. The shower needs more water pressure

2026-04-28 • via Tripadvisor
N
Nicole • couple • us
10
We will make this our new place to stay when visiting
Pros:

The bed was a REAL dream and the breakfast was definitely worth it

Cons:

N/A

2026-04-27 • via Nuitee
M
Maria • solo_traveller • us
6
Stay was pleasant
Pros:

Staff were amazing. Very accommodating

Cons:

Pool was not heated, zacuzzi was out of order and our shower backed up.

2026-04-23 • via Nuitee
S
Siu Wai David • couple • us
10
Pros:

Excellent

Cons:

nil

2026-04-21 • via Nuitee
M
Marilyn • couple • us
8
Comfortable, quick, efficient
Pros:

Liked the location, breakfast and clean

Cons:

The smell in the lobby

2026-04-20 • via Nuitee
Y
Yan • solo_traveller • ca
3
2026-04-15 • via Nuitee
A
Aida • solo_traveller • us
9
2026-04-14 • via Nuitee
M
Marisol • family_with_children • us
8
I enjoyed may stay, it was comfortable, and good for what I paid for.
Pros:

Enjoyed free breakfast, good selection of food. Bed was roomy and beds were comfortable. Location was perfect for what I was looking for.

Cons:

Location looks a bit run down, needs some upgrades.

2026-04-13 • via Nuitee
Y
Yuanzhi • couple • us
9
2026-04-12 • via Nuitee
J
Jose or Maria • couple • us
10
This is one of the best hotels I have ever visited. Everything is incredibly comfortable: the bed is very clean—it doesn
Pros:

This is one of the best hotels I have ever visited. Everything is incredibly comfortable: the bed is very clean—it doesn't smell of chlorine like in other places—with soft sheets and a comfortable mattress; the carpet is clean, the bathrooms are spotless, and the room is equipped with all the daily essentials. However, what surprised me most was the breakfast, which was very varied and delicious. We will undoubtedly return to this place, and we give it a 10/10 recommendation.

Cons:

Nothings everything were good

2026-04-09 • via Nuitee
M
Martha • family_with_children • us
9
2026-04-05 • via Nuitee
P
Piedad • couple • us
7
Cons:

The traffic noise and paper-thin room walls.

2026-04-04 • via Nuitee
M
Main Account • solo_traveller • us
10
2026-04-01 • via Nuitee
J
Jiang • couple • nz
5
not feeling good, too noisy as it besides the busy high way.
Pros:

not good, only few options

2026-03-31 • via Nuitee
东 • family_with_children • us
8
2026-03-30 • via Nuitee
J
Jose • family_with_children • us
10
Pros:

Everything!

Cons:

I have nothing to say. Everything was perfect!

2026-03-30 • via Nuitee