Best Western Plus Airport Hotel

Hotels
Best Western Plus
7.2 (14357 reviews)
Kastruplundgade 15 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the airport
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
5.41
Several reviews mention issues with cleanliness, including mold and dirty linens.
Service
8.38
Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.
Location
8.92
The hotel is conveniently located near the airport, which guests appreciated.
Room Quality
6.37
Rooms were described as worn, with issues like cold temperatures and odor being common complaints.
Amenities
6.9
Basic amenities were mentioned, but things like breakfast options were noted as lacking.
Value for Money
6.36
Guests felt the price did not match the quality of the hotel.
Food and Beverage
7.41
Breakfast options were okay, but some guests expected more variety.
Overall Experience
7.88
Overall satisfaction varied; some guests had decent stays while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for DKK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 95 per day.

Location

Guest Reviews

7.2
Based on 14357 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.88
V
Vestergaard solo_traveller dk
7
2026-03-28 via Nuitee
M
Monika couple us
8
It's our second stay. We'd stay again.
Pros:

We like the location. Good options for food and groceries.

Cons:

The noise from the renovation.

2026-03-28 via Nuitee
A
Alexandros family_with_children se
9
2026-03-28 via Nuitee
K
Kjell couple se
8
2026-03-28 via Nuitee
V
Vijay family_with_children my
7
Convenient Location Close to Airport
Pros:

Close to airport and smooth check in / check out process

Cons:

Rooms were very basic and noise in corridor can be heard inside the room

2026-03-28 via Nuitee
J
Ji Young solo_traveller kr
4
Pros:

공항에서 도보로 이동할 때 계단이 있는 육교를 건너야 한다해서 걱정했었는데, 일반 호텔 1층 높이도 안되는 계단이어서, 캐리어를 가지고 이동하기에도 아주 큰 무리는 아니었음

Cons:

직원이 불친절하고, 옆방의 코고는 소리까지 들림

2026-03-28 via Nuitee
M
Michael family_with_children de
3
2026-03-27 via Nuitee
J
Johanna family_with_children se
5
Pros:

Close to the aiport, easy to go with the Metro, 1 min and then 5 min ealk to the hitel.

Cons:

Old! Relatively clean but not renovated since the 70s it seemed...

2026-03-26 via Nuitee
A
Anders solo_traveller se
7
Nära flygplatsen
Pros:

Egentligen inget speciellt hotell alls. Valde det endast för närheten till flygplatsen. Det var 15 minuters promenad dit. (Hotellen vid flygplatsen var dubbelt så dyra som detta. )

Cons:

Man märkte att detta var ett billigare hotell men det fungerade för mitt behov att sova några några timmar.

2026-03-26 via Nuitee
F
Filis couple de
3
Kein gutes Preis-Leistungsverhältnis
Pros:

Nähe zum Flughafen

Cons:

Hellhörigkeit, man hat alle paar Minuten den Aufzug gehört. Es war nicht so sauber und die Zimmersände bräuchten mal wieder eine Anstrich

2026-03-26 via Nuitee
J
Julian solo_traveller se
6
2026-03-26 via Nuitee
J
Jørgen Ole couple dk
8
Pros:

ok

Cons:

meget støj fra håndværkere på hotellet

2026-03-26 via Nuitee
A
Adil solo_traveller dk
1
Would not stay here again
Pros:

Not clean, old and my hotel room stank and had dirty yellow Walls.

2026-03-26 via Nuitee
M
Maj-Britt couple dk
8
2026-03-25 via Nuitee
I
Ida family_with_children dk
8
Pros:

Personalet i receptionen var som vanligt til stede, venlige og hjælpsomme. Vi er vant til at benytte hotellet, som har en god beliggenhed for os.

Cons:

Der er renovering i gang, og det giver forhåbentlig et skævt billede. Det var svært at få fat på personalet ved morgenmaden, og den var bestemt ikke som vanlig. Det bliver forhåbentlig bedre. Der er bestemt plads til forbedring.

2026-03-25 via Nuitee
M
Marco solo_traveller it
5
Too old and not worth the price
Cons:

Very old room and very old bed

2026-03-25 via Nuitee
T
Thorir family_with_children is
4
2026-03-25 via Nuitee
C
Christel couple se
7
Cons:

Fruktansvärd dålig säng

2026-03-25 via Nuitee
L
Luna solo_traveller dk
5
2026-03-25 via Nuitee
T
Tommy extended_group dk
5
Pros:

Den dag var det billigt. Tæt på lufthavnen

2026-03-24 via Nuitee