Best Western Plus Airport Hotel

Hotels
•
Best Western Plus
7.2 (14999 reviews)
Kastruplundgade 15 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the airport
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
5.41
Several reviews mention issues with cleanliness, including mold and dirty linens.
Service
8.38
Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.
Location
8.92
The hotel is conveniently located near the airport, which guests appreciated.
Room Quality
6.37
Rooms were described as worn, with issues like cold temperatures and odor being common complaints.
Amenities
6.9
Basic amenities were mentioned, but things like breakfast options were noted as lacking.
Value for Money
6.36
Guests felt the price did not match the quality of the hotel.
Food and Beverage
7.41
Breakfast options were okay, but some guests expected more variety.
Overall Experience
7.88
Overall satisfaction varied; some guests had decent stays while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for DKK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 95 per day.

Location

Guest Reviews

7.2
Based on 14999 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.88
A
Anders Ohm • family_with_children • no
1
Rooms hot like a sauna
Pros:

Nothing.

Cons:

The room was like a sauna, and the reception staff were grumpy. Will never stay again.

2026-06-20 • via Nuitee
M
Michael • couple • dk
8
Pros:

Fine nyistandsatte værelser 🥳

2026-06-20 • via Nuitee
M
Mv79 • solo_traveller • it
7
Pros:

Posizione a 10 minuti dall'aeroporto

Cons:

Camera e letto da rinnovare.

2026-06-20 • via Nuitee
A
Arnaq • couple • gl
8
2026-06-20 • via Nuitee
D
Dylan • solo_traveller • us
10
2026-06-20 • via Nuitee
Z
Zohanitalia • solo_traveller • it
10
2026-06-20 • via Nuitee
R
Robin • solo_traveller • ca
5
Pros:

the room size was comfortable.

Cons:

the curtains didn't darken the room as a airport hotel I would expect do. i listened to the elevator going up and down so it it left me sleep deprived for my trip.

2026-06-20 • via Nuitee
R
Ralph • couple • dk
7
Godt for 1 nat
Pros:

Rene og pæne gange, rimeligt godt værelse

Cons:

For upersonligt

2026-06-20 • via Nuitee
P
Paola • solo_traveller • it
3
Pros:

Solo la gentilezza dello staff.

Cons:

Albergo vecchio da ristrutturare.
Camere vecchie orribile moquette
Bagno da ristrutturare.
Prezzo eccessivo per quello che viene dato dato che stavano proprio iniziando la ristrutturazione.quando siamo arrivati. Dovevano dirlo.

2026-06-20 • via Nuitee
J
Ju • solo_traveller • fr
8
2026-06-19 • via Nuitee
P
Paolo • solo_traveller • gb
2
Never go back there
Cons:

A dirty and low quality property, I had to move to another hotel for the second day of my stay, uncomfortable bed, small and dirty room with noise in the morning.

2026-06-19 • via Nuitee
C
Calancea • solo_traveller • ro
10
2026-06-18 • via Nuitee
M
Mats • couple • se
8
2026-06-18 • via Nuitee
D
Damjan • extended_group • si
10
I recommend for guests travelin early from the airport.
Pros:

Location

Cons:

Looks like new

2026-06-18 • via Nuitee
B
Bent • couple • dk
4
2026-06-18 • via Nuitee
I
Izim • extended_group • ca
3
Pros:

Cleanliness

Cons:

No tv. No room temperature control.

2026-06-18 • via Nuitee
J
John • solo_traveller • ie
3
Cons:

Price to value away off.

€130 B & B pppn for a low grade hotel .
No , fridge , kettle, iron , plus sockets etc etc

2026-06-18 • via Nuitee
T
Therese • family_with_children • se
3
Sjukt varmt, dålig kemikalisk doft och ingen hit till frukost.
Pros:

Nyrenoverat

Cons:

Det var sjukt varmt, vi mådde inte bra. Vår ena son kunde inte somna och blev till slut stressad och ledsen. Det luktade av att man satt in mattan nyligen, så varm kemikalisk doft och värme r ena son och jag fick huvudvärk. Vi öppnade fönstret och det var ljust och läten från området och grannar som rökte.
Vid 24-2 vaknade vi av att grannen ovanför hade fullt ös med att flytta möbler(?!) springa på golvet, barn som busade och skrattade och till slut storgrät. Det var så stressande för vi skulle upp vid 6. Jag skickade meddelande till hotellet men till slut gick jag ner. Han gav oss en fläkt: som jag inte hade någon plats att ställa på och den lät väldigt högt. Han sa att de fått till sig att doften inte skulle vara farlig.. lät så där övertygande. Han visste troligtvis vilka grannarna var.
Detta var den värsta hotell natten någonsin. Vill gärna höra hur man kan få kompensation…

2026-06-18 • via Nuitee
I
Ievgen • solo_traveller • ua
10
Pros:

Все сподобалось.

2026-06-17 • via Nuitee
B
Bo • couple • se
7
2026-06-17 • via Nuitee