Best Western Plus Airport Hotel

Hotels
•
Best Western Plus
7.2 (14033 reviews)
Kastruplundgade 15 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the airport
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
5.41
Several reviews mention issues with cleanliness, including mold and dirty linens.
Service
8.38
Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.
Location
8.92
The hotel is conveniently located near the airport, which guests appreciated.
Room Quality
6.37
Rooms were described as worn, with issues like cold temperatures and odor being common complaints.
Amenities
6.9
Basic amenities were mentioned, but things like breakfast options were noted as lacking.
Value for Money
6.36
Guests felt the price did not match the quality of the hotel.
Food and Beverage
7.41
Breakfast options were okay, but some guests expected more variety.
Overall Experience
7.88
Overall satisfaction varied; some guests had decent stays while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for DKK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 95 per day.

Location

Guest Reviews

7.2
Based on 14033 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.88
P
Pep • couple • es
8
2026-03-07 • via Nuitee
Евгений • solo_traveller • ua
10
2026-03-07 • via Nuitee
M
Martin • family_with_children • dk
3
Skuffende. Møgbeskidt.
Pros:

Belligenheden var god i forhold til lufthavnen.

Cons:

Værelserne var helt slidt i bund.
Hul i møbler, gardinerne var flænsede, sengene beskidte, store pletter på gulvtæpperne, kun halvdelen af loftlyset virkede.
Slikpapir og andet under møblerne.

2026-03-07 • via Nuitee
R
Riccardo • family_with_children • it
6
Pros:

Comoda la posizione quando si deve volare da Cph presto nella mattina. Io ristorante fornisce cibo anche con la possibilità di portarlo in camera.utile quando si viaggia con dei bimbi piccoli che devono andare a dormire presto

Cons:

Unica nota negativa, che non è esattamente colpa della struttura, è stato il taxi. Avevamo chiesto di prenotare un taxi alla mattina presto per andare in areoporto. Ma nonostante ci avessero assicurato del suo arrivo non si è mai visto.

2026-03-07 • via Nuitee
R
Roderic • family_with_children • be
3
Kurz und schmerzvoll.
Cons:

Es scheint, dass die Kette sich entschlossen hat, die Hotels noch geradeso und irgendwie "am Leben" zu erhalten. Lange war ich nicht mehr in derart runtergekommenen Räumlichkeiten.

2026-03-07 • via Nuitee
D
David • family_with_children • se
10
Amazing place
Pros:

Super friendly staff and close to airport

2026-03-07 • via Nuitee
A
Adham • family_with_children • sa
4
2026-03-07 • via Nuitee
J
Jørgensens • family_with_children • dk
8
2026-03-07 • via Nuitee
S
Sergio • solo_traveller • ch
2
2026-03-06 • via Nuitee
J
Janena • solo_traveller • it
10
2026-03-06 • via Nuitee
M
Marita • solo_traveller • de
2
Nie mehr wieder! Bloß nicht buchen!
Pros:

Leider gar nichts! Die Fotos sind sehr gut gemacht und spiegeln nicht den Zustand und die Lage adäquat wider.

Cons:

Ich habe noch nie in einem so runtergekommenen Zimmer übernachtet. Ich würde das Hotel noch nicht mal für eine einzige Nacht empfehlen. Hier haben sich schon viele Reisende vergleichbar geäußert. Ich sage nur: Finger weg!
Stattdessen sollte man ein paar mehr Euro ausgeben und ein vernünftiges Hotel buchen. Dieses Hotel lebt offensichtlich von Reisenden, die maximal eine Nacht bleiben, um dann wieder zum Flughafen zu fahren. Selbst dafür ist dieses Hotel absolut miserabel und völlig überteuert; mal ganz abgesehen von dem desolaten Zustand!

2026-03-06 • via Nuitee
A
Amanda • solo_traveller • gb
8
Now I know what to do next time I come
Pros:

Perfectly adequate room. Comfortable bed.

Cons:

They left the window open, and I couldn’t close it. Which meant that it was very loud. I couldn’t pull the curtain. The desk light stayed on all night

2026-03-06 • via Nuitee
J
Jasmīne Roza • couple • lv
8
2026-03-06 • via Nuitee
U
Uyanga • extended_group • de
8
2026-03-06 • via Nuitee
E
Eva Sørum • extended_group • dk
8
2026-03-05 • via Nuitee
F
Frans • solo_traveller • nl
1
Nul komma nul
Pros:

Niet geweest

Cons:

Accommodatie had geen begrip voor weersomstandigheden. Alle andere hotels van mijn trip wel!!! Deze niet. Je zult mij daar nooit meer zien.

2026-03-05 • via Nuitee
A
Anne Marie • couple • dk
9
Pros:

Rigtig god morgen - der var lige det man havde brug for

Cons:

Vi manglede ikke noget

2026-03-05 • via Nuitee
G
Githa • couple • dk
4
Skuffende
Pros:

tæt på lufthavnen

Cons:

Vi havde booket to dobbeltværelser men der var kun et sæt sengetøj og håndklæde på begge værelser. Vi måtte bede om et sæt mere 2 gange inden vi så fik dyne og pude. Håndklæder fik vi aldrig. Sengen alt for blød.

2026-03-05 • via Nuitee
S
Subrat • solo_traveller • ch
7
2026-03-05 • via Nuitee
K
Krister • family_with_children • se
4
2026-03-05 • via Nuitee