Best Western Plus Airport Hotel

Hotels
Best Western Plus
7.2 (14839 reviews)
Kastruplundgade 15 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the airport
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
5.41
Several reviews mention issues with cleanliness, including mold and dirty linens.
Service
8.38
Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.
Location
8.92
The hotel is conveniently located near the airport, which guests appreciated.
Room Quality
6.37
Rooms were described as worn, with issues like cold temperatures and odor being common complaints.
Amenities
6.9
Basic amenities were mentioned, but things like breakfast options were noted as lacking.
Value for Money
6.36
Guests felt the price did not match the quality of the hotel.
Food and Beverage
7.41
Breakfast options were okay, but some guests expected more variety.
Overall Experience
7.88
Overall satisfaction varied; some guests had decent stays while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for DKK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 95 per day.

Location

Guest Reviews

7.2
Based on 14839 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.88
U
Ulrika couple se
7
2026-05-30 via Nuitee
A
Abdul Raheem solo_traveller fr
8
Pros:

Connectivity to metre. Next to Airport, Access to restaurant and grocery stores and near to Residence areas

Cons:

Due to Renovation work, there was dust at entrance,lift and floor mats, and many people who were at work.

2026-05-30 via Nuitee
E
Elizabeth solo_traveller ie
7
2026-05-30 via Nuitee
B
Boban solo_traveller de
3
Pros:

Frühstück

Cons:

Baustelle, von morgen bis Abends

2026-05-30 via Nuitee
V
Vittorio extended_group it
8
2026-05-30 via Nuitee
K
Kirk solo_traveller ke
5
2026-05-30 via Nuitee
B
BOHAN extended_group nl
2
very old room, nothing match picture
Pros:

relative clean, compare with terrible facility

Cons:

Terrible room. Old, smelly, sunshine leaking.

2026-05-30 via Nuitee
O
obeidat couple ro
1
Prost
Cons:

Nimic nu mi a plăcut
Foarte scump și nu merita bani

2026-05-30 via Nuitee
E
Emily family_with_children us
5
Fine and close to airport, but lacking comfort and character
Pros:

close to the airport with easy access to the metro; friendly staff

Cons:

loud construction, huge window, but couldn't leave it open at night due to how it swung - so room was pretty warm, facility felt old and worn - hopefully renovation will help with that.

2026-05-30 via Nuitee
O
Olli solo_traveller fi
3
Köyhyys huipussaan
Pros:

Ilmainen kuntosali ja hyvä aamiainen. Hyvä sänky ja tyynyt

Cons:

Ei shampoota, ei hoitoainetta, ei saippuaa suihkussa. Ei jääkaappia eikä minibaaria, ei televisiota, ei vedenkeitintä, ei ilmastointia eikä edes tuuletinta. Ei vaatekaappia, ei tallellokeroa, ei kuppeja eikä lusikoita.
Minimalistisen olematon varustelu, surkea hintaan nähden.

2026-05-29 via Nuitee
L
Lubor extended_group se
10
2026-05-29 via Nuitee
S
stuart solo_traveller gb
3
Very Poor.
Pros:

Breakfast was good

Cons:

Place was under renovation.
There is no AC in rooms so windows had to remain open.
Staff moving trolleys and bottle carts around at 0230 in the morning.
Lorries reversing and deliveries from 0430.
Dont stay here if you want a restful stay.

2026-05-28 via Nuitee
J
Jekabs solo_traveller cz
10
The stay went well.
Pros:

The location was conveniently close to the airport which is what I needed.

Cons:

The main entrance was under construction so I had to walk around to the back.

2026-05-28 via Nuitee
C
Claus Dinesen solo_traveller dk
5
Pros:

Venligt personale

Cons:

Sengen var meget blød , folk med rygproblemer bør holde sig væk. Desuden var der meget varmt og intet klimaanlæg. Jeg åbnede vinduet og kunne derfor ikke trække gardinerne for

2026-05-28 via Nuitee
B
Behnan family_with_children tr
7
Pros:

Tesis metro istasyona ve havalimanına çok yakındı. Biz bir gece konaklamak için tercih ettik. Biz konakladığımızda otel yenilendiği için içeride inşaat vardı.

Cons:

Havalandırma ve minibar yoktu.

2026-05-28 via Nuitee
G
Gro couple no
10
2026-05-28 via Nuitee
M
Monixen solo_traveller se
8
Conveniently located
Pros:

I arrived late and managed to get something to eat and drink. The hotel lobby is undergoing restoration adding some late evening and morning mindfullness training

Cons:

The bed was soft/ well usedt and the rooms could to with a freah up and some ventilation.

2026-05-28 via Nuitee
V
VIRINDER solo_traveller in
5
2026-05-28 via Nuitee
G
Gilberg solo_traveller no
6
Pros:

Trivelig personale, trivelig område

Cons:

Under oppussing, og endel støy, og rommet jeg fikk var desverre veldig nedslitt

2026-05-28 via Nuitee
M
Margit Mølbak couple dk
8
2026-05-28 via Nuitee