Best Western Plus Airport Hotel

Hotels
Best Western Plus
7.2 (14033 reviews)
Kastruplundgade 15 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the airport
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
5.41
Several reviews mention issues with cleanliness, including mold and dirty linens.
Service
8.38
Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.
Location
8.92
The hotel is conveniently located near the airport, which guests appreciated.
Room Quality
6.37
Rooms were described as worn, with issues like cold temperatures and odor being common complaints.
Amenities
6.9
Basic amenities were mentioned, but things like breakfast options were noted as lacking.
Value for Money
6.36
Guests felt the price did not match the quality of the hotel.
Food and Beverage
7.41
Breakfast options were okay, but some guests expected more variety.
Overall Experience
7.88
Overall satisfaction varied; some guests had decent stays while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for DKK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 95 per day.

Location

Guest Reviews

7.2
Based on 14033 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.88
A
Abigail couple be
7
Pros:

Convenient location. Booked last minute because of problems at Copenhagen airport.

Cons:

Beds too soft. Room too warm for sleeping comfortably

2026-02-14 via Nuitee
M
Marie-Louise solo_traveller se
8
Pros:

Rent, allt vad du behövde för en kort natt nära flygplatsen.

Cons:

Ointresserad, inte serviceminded personal.

2026-02-14 via Nuitee
C
Christina family_with_children dk
7
2026-02-14 via Nuitee
M
Martin family_with_children se
5
Cons:

Det var kallt på rummet så vi var tvungna o sova med kläderna på..

2026-02-14 via Nuitee
V
Veddum family_with_children dk
8
2026-02-14 via Nuitee
J
Jørn solo_traveller dk
8
2026-02-14 via Nuitee
A
Anton solo_traveller us
10
2026-02-14 via Nuitee
C
Claus couple dk
8
2026-02-14 via Nuitee
I
Iliana solo_traveller se
5
2026-02-14 via Nuitee
R
Rebecca family_with_children dk
8
2026-02-14 via Nuitee
R
Radek Walentynowicz solo_traveller pl
8
Pros:

next to the airport. Walking distance. Just to stay over for the flight. The place is just fine

2026-02-14 via Nuitee
J
John family_with_children dk
8
2026-02-13 via Nuitee
M
Marianne solo_traveller dk
8
2026-02-13 via Nuitee
A
andrew solo_traveller gb
8
Good
Pros:

Good for one night nice bar

Cons:

It’s a bigger hotel but done for a night

2026-02-13 via Nuitee
R
Richard couple se
8
2026-02-13 via Nuitee
G
Gabriele solo_traveller ch
8
2026-02-13 via Nuitee
E
Emilie couple dk
9
Godt til hvis man skal flyve
Pros:

Det lagde perfekt i forhold til metro og lufthavn, og værelset var så fint. Nem at tjekke ud også!

Cons:

Badeværelsets forhæng kunne godt bruge en udskiftning, men ellers så fint

2026-02-13 via Nuitee
R
Rudy family_with_children ch
3
Cons:

Noise during the night, outdated structure

2026-02-13 via Nuitee
B
Bent family_with_children dk
8
2026-02-13 via Nuitee
D
Dorota family_with_children pl
7
Pros:

Restaurant

Cons:

Room/ bathroom was decorated and furnitured looong time ago. One night stay was ok but no longer

2026-02-12 via Nuitee