Facilities

Free breakfast
Health or beauty spa nearby
Express check-out
Newspapers in lobby (surcharge)
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Amazing staff and service
Nice pool area
Excellent breakfast
Cons:
Some staff lacking customer service skills
Pool towels policy changes

Categories

Cleanliness
8.04
Some staff lacking customer service skills and pool towel policy changes affected experience.
Service
9.01
Amazing staff and service noted by multiple reviews; manager is kind and helpful.
Location
9.05
Great central location, close to everything, mentioned positively in several reviews.
Room Quality
8.5
Rooms are nice but some guests found them smaller than expected.
Amenities
8.53
Great pool area and amenities noted, yet some restrictions on snacks and drinks.
Value for Money
8.49
Standard quality for this hotel tier, decent overall satisfaction.
Food and Beverage
8.54
Excellent breakfast mentioned positively in one review.
Overall Experience
8.61
Overall positive feedback with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:27

Property Description

Luxurious Amenities
Indulge in a stay at Kalisti Hotel & Suites, offering a seasonal outdoor pool and complimentary Wi-Fi. With concierge services and babysitting available, relaxation is at your fingertips.

Dining and Drinks
Savor delectable treats at the hotel's coffee shop/cafe or enjoy room service. Unwind with a drink at the bar/lounge or by one of the two poolside bars. Don't miss the daily buffet breakfast to start your day right.

Convenient Location
Perfectly situated in Santorini, close to popular attractions like Museum of Prehistoric Thira and Santorini Caldera. Enjoy easy access to the airport and cruise ports for your convenience.

To reserve your luxurious stay at Kalisti Hotel & Suites, book now!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from March to November.
  • Pool access available from 11:00 AM to 8:30 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JTR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 117 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
C
Claire solo_traveller fr
10
2026-06-06 via Nuitee
T
Tainya family_with_children au
8
Enjoyed our first trip to Greece
Pros:

Breakfast was adequate, would off like sitting outside by pool. Felt breakfast room was dated and enclosed

Cons:

What I expected. Wish I’d held off to book, my son booked 2 weeks before going got it $1000 cheaper. I’ll learn to book later. Wish sister/partner could off been there but appreciated that hotel were happy to give her refund due to her circumstances

2026-06-05 via Nuitee
G
Giorgio solo_traveller it
9
2026-06-05 via Nuitee
D
Dancho family_with_children de
10
Have ti give it a try!
Pros:

The girl at the bar Victoria was very nice to us and made very nice Cocktails 😅🥃. Everything was perfect

2026-06-05 via Nuitee
S
Sonia extended_group gb
9
2026-06-03 via Nuitee
N
Nuran couple it
9
Pros:

Quietness , clean rooms and hospitality

2026-06-02 via Nuitee
K
karen couple ca
10
So perfect in every aspect. Would stay again!
Pros:

Great location. Helen at front desk was so amazing. Kosta was very helpful.

2026-06-02 via Nuitee
F
Florence couple fr
9
2026-06-01 via Nuitee
A
Afanase solo_traveller gb
10
2026-06-01 via Nuitee
D
Dania family_with_children us
6
I would suggest getting a different one so
Pros:

The hotel itself is nice, and the ladies at the front desk were always kind and helpful. However, my experience with the owner was extremely negative, and I feel it’s important for future guests to be aware of what happened.

Cons:

My experience at this property was extremely upsetting and nothing like what I expected when I booked. I reserved two rooms for three nights, paying $2,438 in total. One of the rooms — the one-bedroom suite for two adults and two children — cost around $1,100 alone when I booked it. This was the room we specifically wanted.

However, as soon as we landed, I received a message saying that the room would not be available until later that night. This was last‑minute notice, but I agreed to wait for the room we had paid for. In the meantime, they placed us in a very small temporary room.

When we returned from dinner, we were told the room still wasn’t ready and wouldn’t be available until the next day. I asked politely for a similar room or an upgrade, since the temporary room was cramped and uncomfortable, but they claimed they had no other options. The next morning, they told us the room would be ready at 5 PM. We returned at that time, only to be told again that it would not be ready.

At this point, the hotel was nearly empty, so I asked how it was possible that no rooms were available. The front desk said they would contact the owner. When I asked to speak with him directly, they told me he was not on the property.

After speaking with him, the staff offered us a cabana room — smaller and without the jacuzzi we originally booked — but at least more spacious than the temporary room. I accepted it. Then they brought me a letter to sign stating that I would give them a 10/10 review on Booking.com in exchange for the room and for waiving the cost of a bottle of Moscato I had ordered. I refused. It was unprofessional and completely inappropriate.

The next morning, the owner approached me in a confrontational and aggressive manner. He repeatedly spoke over me and accused me of “threatening” to leave a bad review, which never happened. All I had said to the staff was that I didn’t feel comfortable giving a perfect score because of the issues we experienced.

2026-06-01 via Nuitee
N
Ned couple au
6
Pros:

Location to main buss stop is great. Pool and hot tub is really nice. Room was facing over the east so beautiful sunrise. Unfortunately no sunset. Hotel kept realky clean and in nice condition.

Cons:

No wifi - told staff 3 times and still not working
The shower area gets very messy as open plan. Water ends up everywhere over the toilet ect. Small rooms

2026-06-01 via Nuitee
P
Pooja family_with_children ad
10
Excelente
Pros:

La amabilidad del personal

Cons:

Nada

2026-05-31 via Nuitee
M
Mariia couple ru
10
2026-05-31 via Nuitee
Y
Yvonne family_with_children de
10
Es hat Spaß gemacht
Pros:

Die Lage war super, nicht ganz im Getümmel aber alles sehr gut erreichbar.
Das Personal war immer freundlich und hilfsbereit.
Beim Frühstück gab es Abwechslung und eine gute Auswahl

2026-05-30 via Nuitee
M
Marten extended_group us
7
Great overall.
Pros:

Location and staff

Cons:

Plumbing issues and breakfast was meh.

2026-05-29 via Nuitee
M
Mineshkumar family_with_children nz
10
Pros:

Good service and nice location

2026-05-28 via Nuitee
L
Lilian couple nl
9
Een prima hotel, met zeer aardig personeel, goede hygiene en een heerlijk ontbijt.
Pros:

Het personeel was zeer vriendelijk en behulpzaam. Het ontbijt was keurig verzorgd. Het zwembad met de bedjes en een prima bar is goed bevallen. Ook het eten bij het zwembad was lekker.

Cons:

De badkamer was klein.

2026-05-28 via Nuitee
L
Lizi extended_group ge
10
It’s a great choice for staying here — I highly recommend it to everyone. The location is perfect. It’s very clean and b
Pros:

The pool is excellent, very clean, and in a perfect location.It’s very clean and beautiful. The staff is very helpful.

Cons:

The Wi-Fi doesn’t work well in the rooms.

2026-05-28 via Nuitee
A
Adriana family_with_children it
8
2026-05-27 via Nuitee
M
Morjaria solo_traveller gb
9
2026-05-27 via Nuitee