Aloft Columbus Westerville

Hotels
•
Aloft
8.6 (460 reviews)
32 Heatherdown Drive , Westerville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent cleanliness
Staff indifference noted
Uncomfortable beds

Categories

Cleanliness
8.11
Some guest comments indicate that the cleanliness has slipped compared to previous visits.
Service
9.08
Employees mentioned positively for being friendly and accommodating.
Location
9.12
The hotel is centrally located with convenient access to food and gas.
Room Quality
8.57
Rooms are generally clean and comfortable, though some noted bed comfort issues.
Amenities
8.6
Standard amenities for this hotel tier; some suggested improvements could be made.
Value for Money
8.56
Mixed reviews on pricing relative to amenities and service provided.
Food and Beverage
8.11
Guest feedback suggests the breakfast options need improvement.
Overall Experience
8.68
Guests generally had positive experiences with some room for improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:28

Property Description

Modern Amenities
Experience a stay like no other at Aloft Columbus Westerville. Enjoy our outdoor pool, 24-hour fitness centre, and complimentary continental breakfast. Stay connected with free WiFi throughout the property.

Comfortable Accommodations
Relax in our guest rooms featuring a cozy seating area, cable TV with HBO, and free local calls. Our rooms are designed to provide you with a comfortable and enjoyable stay.

Convenient Location
Located just off Interstate 270, our pet-friendly motel is a short drive from Columbus International Airport and popular attractions like Inniswood Metro Gardens. With easy access to downtown Columbus, explore the city with ease during your stay at Aloft Columbus Westerville.

Book now for an unforgettable experience at Aloft Columbus Westerville!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 460 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.68
A
Anya • solo_traveller • uy
7
bien
Pros:

la cama era comoda y la habitacion estaba buena

Cons:

poca aislacion sonora entre habitaciones
el personal poco colaborativo, hubo dos noches de una habitacion que hacian fiesta a las 3am y el personal no se encargaba de callarlos
el desayuno es lamentable

2026-01-29 • via Nuitee
H
Harold • couple • us
9
Cons:

Bed was way too soft.

2026-01-20 • via Nuitee
C
Cathi • extended_group • us
7
Pros:

Our room was ready and clean. The beds were clean and comfortable. Very little noise. Water was hot. Enough towels.
Very friendly staff. Free water and coffee in the lobby.

Cons:

Dark hallways. Bathroom door was broken, no microwave, odd location for refrigerator and coffee pot. Slippery shower floor. Overall size of room was smaller than expected. 1 sink. It was not an ideal bathroom situation for travelling with a co-worker. Larger parties would really be tough.

2026-01-19 • via Nuitee
F
Fadel • couple • us
7
2026-01-19 • via Nuitee
C
Chumki • couple • us
9
2026-01-19 • via Nuitee
S
scott • couple • us
9
2026-01-14 • via Nuitee
D
derek • couple • us
8
Cons:

HVAC loud

2025-12-26 • via Nuitee
P
Phillip • couple • us
6
2025-12-21 • via Nuitee
H
harold • couple • us
6
Pros:

icy side walk front staff disinterested

2025-12-20 • via Nuitee
J
Judith • couple • us
10
We had a nice, short overnight stay.
Pros:

Modern and clean

2025-12-09 • via Nuitee
P
Philip • couple • us
10
2025-12-08 • via Nuitee
W
westry • solo_traveller • us
9
Cons:

Hallways and canopy areas need a good cleaning.

2025-12-06 • via Nuitee
J
Jodi • solo_traveller • us
6
A ok place to stay
Pros:

I like the room and location.

Cons:

Staff- very unfriendly and not helpful. I stayed there three weeks and everyday the cleaning crew would not give/fill up complimentary items: cofffee, cream, water, sugar, shampoo, conditioner. I had to ask for toilet paper.

2025-12-06 • via Nuitee
S
Susan • couple • us
9
Pros:

Comfortable rooms and great location!

Cons:

There was a very strong fragrance in the lobby that gave me an intense headache but luckily was not in the rest of the hotel. I don't think that much fragrance is healthy for the staff or people spending too much time in the lobby.

2025-12-03 • via Nuitee
J
Jewel • couple • us
10
Pros:

all the employees were great, even with our fridge not working. we had a beautiful time!

2025-12-03 • via Nuitee
M
Marilyn • couple • us
9
2025-11-30 • via Nuitee
T
Tiffany • family_with_children • us
10
Convenient , Friendly staff, Clean
Pros:

Everything
Friendly staff, Clean facility

Cons:

Nothing

2025-11-29 • via Nuitee
J
James • couple • us
9
Pros:

Friendly courteous staff

Cons:

Bed a little uncomfortable

2025-11-10 • via Nuitee
K
Kimberley • solo_traveller • us
10
Inviting
Pros:

Friendliest, efficient staff

Cons:

Bathroom doors and room external doors at joinders looked like needed some care

2025-11-10 • via Nuitee
L
llibecurb • couple • us
6
Not as nice as it once was
Pros:

The location is very good; convenient access to the interstate, and close to food and gas. The parking is plentiful, and the hotel offers luggage carts.

Cons:

We've stayed at Aloft Columbus Westerville multiple times, but the quality seems to be slipping. The staff was indifferent, and the room wasn't as clean and well-maintained as in the past

2025-11-07 • via Nuitee