Super 8 by Wyndham Chattanooga East - Hamilton Place

Hotels
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Super 8
7.1 (784 reviews)
6914 Shallowford Road , Chattanooga , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities
Noise and disturbance outside

Categories

Cleanliness
6.49
Several reviews mentioned cleanliness issues, including mold and unclean microwaves.
Service
7.96
Staff received positive attention for friendliness, but some experiences indicated inconsistency in service.
Location
8
Positive comments about proximity to attractions, though some reviews indicated discomfort with the area.
Room Quality
7.45
Rooms were described as spacious and clean, though some were dated and had issues noted.
Amenities
5.98
Limited amenities were highlighted, including no breakfast and lack of microwaves.
Value for Money
8.44
Overall good value based on positive experiences relative to price.
Food and Beverage
4.98
Lack of food options was a frequent complaint, with no breakfast provided.
Overall Experience
7.46
Reviewers had mixed experiences, but mostly positive stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:48

Property Description

Modern Comfort and Convenience

Convenient Location
Located just a short distance from popular attractions like the Tennessee Aquarium and Lookout Mountain, SureStay Plus Hotel offers easy access to the best of Chattanooga.

Well-Equipped Rooms
Enjoy a comfortable stay in rooms equipped with modern amenities such as free WiFi, air conditioning, flat-screen TVs, and coffee machines. The private bathrooms feature a relaxing hot tub and complimentary toiletries.

Friendly Service
Our dedicated staff is available at the reception to assist you with any needs during your stay, ensuring a pleasant and hassle-free experience.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Chattanooga/ Hamilton Place. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.1
Based on 784 reviews
Cleanliness: 6.49
Service: 7.96
Location: 8
Room Quality: 7.45
Amenities: 5.98
Value for Money: 8.44
Food and Beverage: 4.98
Overall Experience: 7.46
J
John • couple • us
10
2026-07-24 • via Nuitee
C
Cheryl • solo_traveller • us
3
2026-07-22 • via Nuitee
Y
Yane • solo_traveller • us
10
2026-07-22 • via Nuitee
D
Damequa • family_with_children • us
10
Worth the stay and money!
Pros:

Everyday housekeeping, friendly staff, beds were very comfortable, breakfast was ok, water pressure was strong and water gets hot like it’s suppose to. AC worked well. I would come back to this location!

Cons:

Wish it had a pool. Wish breakfast time was extended until 9:30a-10a.

2026-07-21 • via Nuitee
Y
Yane • solo_traveller • us
10
2026-07-21 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-07-17 • via Nuitee
A
Anna • solo_traveller • us
10
2026-07-13 • via Nuitee
T
Terrah • family_with_children • us
6
Place was clean , location was sketchy . Staff was nice and welcoming. Only complaint I have is that we could hear a lot
Pros:

It was clean

Cons:

The location was sketchy , but we didn’t die so.

2026-07-09 • via Nuitee
D
Danny • solo_traveller • us
10
2026-07-07 • via Nuitee
H
Helena • solo_traveller • us
7
2026-07-07 • via Nuitee
J
James • couple • us
8
I would stay there again. Nothing fancy but clean rooms.
Pros:

Location. It was about 2 miles from the airport which was great because I had an early flight. The room was simple and appears to be recently remodeled.

Cons:

The hallway was not air conditioned and the soda machine beeped all night long.

2026-07-06 • via Nuitee
A
Andrea • couple • us
5
Cons:

I feel like the bathroom is only part way updated. The shower was redone nicely, but the water actually never got hot. The sink faucet was wobbly and the toilet seat really needed to be replaced.

2026-06-30 • via Nuitee
A
André • solo_traveller • us
8
2026-06-30 • via Nuitee
R
Renee • couple • ca
8
Very clean, great value
Pros:

Staff friendly, clean and updated

Cons:

Loud machine running behind our room, we assume laundry was located next door

2026-06-30 • via Nuitee
E
EleVl • solo_traveller • ie
7
Pros:

It was convenient for us, quiet place, basic breakfast good enough to start the day

Cons:

I made a reservation for 3 people and there was no linen for the sofa bed and no one at the reception at the time we arrived from town, we made the bed ourselves and shared the linen that was on the bed

2026-06-29 • via Nuitee
W
Wanda • solo_traveller • us
9
Would Stay Again, but the Receptionist Wasn't Welcoming
Pros:

The location was great. Our room was clean and comfortable.

Cons:

We were only there for one night. The receptionist at check-in was very unpleasant.

2026-06-29 • via Nuitee
F
Fredrick • solo_traveller • us
8
2026-06-28 • via Nuitee
D
David • solo_traveller • us
7
2026-06-28 • via Nuitee
A
Avery • couple • us
7
2026-06-24 • via Nuitee
R
Roger • couple • us
8
2026-06-23 • via Nuitee