Super 8 by Wyndham Chattanooga East - Hamilton Place

Hotels
•
Super 8
7.1 (732 reviews)
6914 Shallowford Road , Chattanooga , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities
Noise and disturbance outside

Categories

Cleanliness
6.49
Several reviews mentioned cleanliness issues, including mold and unclean microwaves.
Service
7.96
Staff received positive attention for friendliness, but some experiences indicated inconsistency in service.
Location
8
Positive comments about proximity to attractions, though some reviews indicated discomfort with the area.
Room Quality
7.45
Rooms were described as spacious and clean, though some were dated and had issues noted.
Amenities
5.98
Limited amenities were highlighted, including no breakfast and lack of microwaves.
Value for Money
8.44
Overall good value based on positive experiences relative to price.
Food and Beverage
4.98
Lack of food options was a frequent complaint, with no breakfast provided.
Overall Experience
7.46
Reviewers had mixed experiences, but mostly positive stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:48

Property Description

Modern Comfort and Convenience

Convenient Location
Located just a short distance from popular attractions like the Tennessee Aquarium and Lookout Mountain, SureStay Plus Hotel offers easy access to the best of Chattanooga.

Well-Equipped Rooms
Enjoy a comfortable stay in rooms equipped with modern amenities such as free WiFi, air conditioning, flat-screen TVs, and coffee machines. The private bathrooms feature a relaxing hot tub and complimentary toiletries.

Friendly Service
Our dedicated staff is available at the reception to assist you with any needs during your stay, ensuring a pleasant and hassle-free experience.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Chattanooga/ Hamilton Place. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.1
Based on 732 reviews
Cleanliness: 6.49
Service: 7.96
Location: 8
Room Quality: 7.45
Amenities: 5.98
Value for Money: 8.44
Food and Beverage: 4.98
Overall Experience: 7.46
D
Donlad • family_with_children • us
1
2026-05-07 • via Nuitee
D
Danny • couple • us
10
Pros:

All

Cons:

Nothing

2026-05-01 • via Nuitee
S
Suzie • solo_traveller • us
10
I picked it because it had excellent ratings and it was very well deserved!!
Pros:

It was very clean with nice decor

Cons:

Gas station around d the corner was scary

2026-04-29 • via Nuitee
M
Marcus • couple • us
8
2026-04-27 • via Nuitee
M
michelle • family_with_children • us
10
great value and stay
Pros:

this location met all my exspections and will be returning

Cons:

the deposit was 100 dollars

2026-04-27 • via Nuitee
R
Ranald • couple • us
7
Pros:

Staff very friendly
Clean room

2026-04-25 • via Nuitee
M
Mary • solo_traveller • us
9
2026-04-24 • via Nuitee
J
Jeri • solo_traveller • us
10
Pros:

The bed was super comfortable and the staff was very friendly!

2026-04-23 • via Nuitee
M
Mandy • solo_traveller • us
8
2026-04-21 • via Nuitee
T
Thomas • couple • us
6
Don't get a room facing the street!
Pros:

The room was very clean, large with a sofa and chair, bed and pillows were comfortable, newly remodeled bathroom with nice tub/shower combo.

Cons:

We were extremely tired from a 10+hour drive so asked for a quiet room. So gave us a room facing thr main street. After were were unpacked, comfortable, and ready to relax we heard the frequent sirens from emergency vehicles going past our room. Our TV also didn't work, so staff came up and stated that we had the wrong remote. She said that the hotel was replacing TV's and people were stealing the new remotes. She got our TV turned on finally, so we asked about all the sirens. She is formed us that we were on the main route from the highway to the hospital. She offered to move us to another room with 2 queen beds instead of a King, but we were so tired and declined. We should have moved. The sirens kept us up all night. SO, MAKE SURE TO HAVE A ROOM ON THE INSIDE, NOT STREET SIDE. The breakfast was OK with waffles as the only hot food option.

2026-04-21 • via Nuitee
S
Shawn • couple • us
9
Really enjoyed the stay, the staff is excellent and the atmosphere was relaxing, will definitely stay there again on our
Pros:

Excellent location, convenient to our shopping and restaurants.

Cons:

The property has been renovated and some room amenities need to be carefully looked at, Our room was good to go except for the mirror that was attached to the wall was coming off the wall.

2026-04-19 • via Nuitee
2
2560b823871270243297e1d0f90ccd70 • solo_traveller • us
10
Don't let the outside fool you!! The room was great!
Pros:

Everything in our room was new and very well done!

2026-04-18 • via Nuitee
3
3d4c40babb8d7101dcc96c957b163c19 • solo_traveller • us
8
Pros:

Clean

Cons:

Location

2026-04-16 • via Nuitee
9
9d3b84c4ef2070f6b5b33603afe1814a • couple • us
10
Pros:

Breakfast was ok nothing fancy but is what I expected for the price of the room. Room was clean and quiet. I would stay there again when In the area.

Cons:

No complaints

2026-04-15 • via Nuitee
A
a3cd8cd12cd2726f40ee003f072cb5a5 • couple • us
8
Pros:

Everything was good. I would stay there again. Very comfortable bed and clean room with very good A/C

Cons:

Had a loose toilet seat that just needed to be tightened.

2026-04-13 • via Nuitee
K
Kimberly • solo_traveller • nl
7
Pros:

Mooie gerenoveerde kamers met goede bedden.

Cons:

Ontbijt was beperkt en werd op verzoek aangevuld

2026-04-08 • via Nuitee
K
Knapp • couple • au
6
Pros:

Location was good

Cons:

Dated hotel slapt with paint

2026-04-08 • via Nuitee
H
Heather • family_with_children • us
7
Good for the price. Would stay again.
Pros:

Easy parking. Easy check in. Clean.

Cons:

Not very friendly. No pool.

2026-04-06 • via Nuitee
G
Gretchen • couple • us
8
Pros:

It was as described

Cons:

The toilet seat came off but thankfully I was able to put it back on

2026-04-04 • via Nuitee
L
Laura • solo_traveller • us
7
Convenient overnight stop with a smooth check-in—remodel could use better finishing touches.
Pros:

Online check-in made arrival quick and easy, and the front desk staff was pleasant and welcoming.

Cons:

Recently remodeled, but some of the bathroom work looked a bit unprofessional. Overall adequate, just not polished.

2026-04-04 • via Nuitee