Super 8 by Wyndham Chattanooga East - Hamilton Place

Hotels
Super 8
7.1 (698 reviews)
6914 Shallowford Road , Chattanooga , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities
Noise and disturbance outside

Categories

Cleanliness
6.49
Several reviews mentioned cleanliness issues, including mold and unclean microwaves.
Service
7.96
Staff received positive attention for friendliness, but some experiences indicated inconsistency in service.
Location
8
Positive comments about proximity to attractions, though some reviews indicated discomfort with the area.
Room Quality
7.45
Rooms were described as spacious and clean, though some were dated and had issues noted.
Amenities
5.98
Limited amenities were highlighted, including no breakfast and lack of microwaves.
Value for Money
8.44
Overall good value based on positive experiences relative to price.
Food and Beverage
4.98
Lack of food options was a frequent complaint, with no breakfast provided.
Overall Experience
7.46
Reviewers had mixed experiences, but mostly positive stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:48

Property Description

Modern Comfort and Convenience

Convenient Location
Located just a short distance from popular attractions like the Tennessee Aquarium and Lookout Mountain, SureStay Plus Hotel offers easy access to the best of Chattanooga.

Well-Equipped Rooms
Enjoy a comfortable stay in rooms equipped with modern amenities such as free WiFi, air conditioning, flat-screen TVs, and coffee machines. The private bathrooms feature a relaxing hot tub and complimentary toiletries.

Friendly Service
Our dedicated staff is available at the reception to assist you with any needs during your stay, ensuring a pleasant and hassle-free experience.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Chattanooga/ Hamilton Place. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.1
Based on 698 reviews
Cleanliness: 6.49
Service: 7.96
Location: 8
Room Quality: 7.45
Amenities: 5.98
Value for Money: 8.44
Food and Beverage: 4.98
Overall Experience: 7.46
K
Kimberly solo_traveller nl
7
Pros:

Mooie gerenoveerde kamers met goede bedden.

Cons:

Ontbijt was beperkt en werd op verzoek aangevuld

2026-04-08 via Nuitee
K
Knapp couple au
6
Pros:

Location was good

Cons:

Dated hotel slapt with paint

2026-04-08 via Nuitee
H
Heather family_with_children us
7
Good for the price. Would stay again.
Pros:

Easy parking. Easy check in. Clean.

Cons:

Not very friendly. No pool.

2026-04-06 via Nuitee
G
Gretchen couple us
8
Pros:

It was as described

Cons:

The toilet seat came off but thankfully I was able to put it back on

2026-04-04 via Nuitee
L
Laura solo_traveller us
7
Convenient overnight stop with a smooth check-in—remodel could use better finishing touches.
Pros:

Online check-in made arrival quick and easy, and the front desk staff was pleasant and welcoming.

Cons:

Recently remodeled, but some of the bathroom work looked a bit unprofessional. Overall adequate, just not polished.

2026-04-04 via Nuitee
D
Daniel family_with_children us
8
2026-04-03 via Nuitee
G
Goodenough family_with_children us
8
2026-04-03 via Nuitee
D
Diane couple us
10
Room was very comfortable. It was clean, and the staff were friendly.
Pros:

It was convenient to everything.

Cons:

N/A

2026-03-31 via Nuitee
C
Cheryl solo_traveller us
7
Reasonable
Pros:

Price

Cons:

The noise from the street

2026-03-31 via Nuitee
K
Kramer extended_group us
8
2026-03-25 via Nuitee
D
Dennis D couple us
10
Pros:

We had been on vacation for 2 wks and it was the best hotel that we stayed in.

Cons:

Maybe sitting handicap shower would be nice or at least a detachable shower.

2026-03-17 via Nuitee
T
Timo couple de
8
Wir waren für die 1 Nacht sehr zufrieden, vielen Dank
Pros:

Sauberkeit war gut, das ist uns sehr wichtig !

Cons:

Es gibt keine Möglichkeit Kleider aufzuhängen.
Nur 3 Jackenhaken.
Nicht schlimm wenn man mal was trocknen möchte wäre es von Vorteil!

2026-03-17 via Nuitee
W
William extended_group us
9
Pros:

Very friendly staff. Comfortable beds. Great value.

Cons:

No closets in the rooms.

2026-03-16 via Nuitee
T
Tammy family_with_children us
8
2026-03-16 via Nuitee
M
Mike couple us
10
2026-03-15 via Nuitee
N
nesmith family_with_children us
8
2026-03-09 via Nuitee
C
Cavender-Wilson solo_traveller us
8
Great for how much I paid
Pros:

What you see is what you get, which I like. Place was put together well and was a good price.

Cons:

Parking situation isn't fantastic but work out just fine

2026-03-08 via Nuitee
T
Tammy solo_traveller us
9
2026-03-07 via Nuitee
S
Sue couple us
7
Pros:

The rooms had just been redecorated but details were lacking. Broken switch cover, leaking tub faucet, obnoxious scent covering up who knows what, boxes and junk in the hallway. Beds and pillow were very comfortable

Cons:

Location

2026-03-01 via Nuitee
D
Daniel solo_traveller us
10
Newly renovated Super8 Simple, Clean & affordable On I-75/ Exit 5
Pros:

Newly renovated super clean spacious suite room (Got Free Upgrade),Convenient Location of I-75/Exit 5, Great customer service smiling faces with fast check in(Olivia) and check out(Prit),Give us good recommendation about area and restaurant, Good Continental breakfast(Love Coffee), Great Value for your money. Wow ! New look of Super 8 rooms were amazing. (Simple, Clean & Affordable)

Cons:

Nothing

2026-02-12 via Nuitee