Super 8 by Wyndham Chattanooga East - Hamilton Place

Hotels
•
Super 8
7.2 (680 reviews)
6914 Shallowford Road , Chattanooga , US
+1 423-892-5050

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms / recently renovated
Friendly staff (mostly)
Good location for airport/railroad
Comfortable beds
Strong water pressure and hot water
Good value for money
Cons:
Limited parking
No pool and minimal amenities
Breakfast minimal / limited hours
Occasional maintenance issues (cockroach, plumbing, noisy machines)
Booking/billing and map location problems
Some staff/service inconsistencies (unpleasant receptionist)

Categories

Cleanliness
8.2
Mostly praised as very clean and recently renovated; isolated reports of a cockroach and some incomplete bathroom updates.
Service
7
Generally friendly and helpful staff noted multiple times, but there are reports of an unpleasant receptionist and billing/check-in errors.
Location
7.6
Convenient for the airport and local attractions (Tennessee Valley Railroad); some guests found the area sketchy and reported incorrect map listings.
Room Quality
7
Rooms described as comfortable and recently remodeled with strong water pressure; occasional maintenance issues (wobbly faucet, insufficiently hot water).
Amenities
6.2
Basic amenities only: minimal breakfast, no pool, limited parking and some noisy equipment affecting rooms.
Value for Money
7.8
Frequently called a good value with comfortable beds and reasonable price for what is offered.
Food and Beverage
6.8
Breakfast described as minimal but adequate; coffee repeatedly praised; limited beverage/food options overall.
Overall Experience
7
Generally positive stays driven by cleanliness, comfort, and helpful staff, tempered by occasional service, amenity, and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Modern Comfort and Convenience

Convenient Location
Located just a short distance from popular attractions like the Tennessee Aquarium and Lookout Mountain, SureStay Plus Hotel offers easy access to the best of Chattanooga.

Well-Equipped Rooms
Enjoy a comfortable stay in rooms equipped with modern amenities such as free WiFi, air conditioning, flat-screen TVs, and coffee machines. The private bathrooms feature a relaxing hot tub and complimentary toiletries.

Friendly Service
Our dedicated staff is available at the reception to assist you with any needs during your stay, ensuring a pleasant and hassle-free experience.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Chattanooga/ Hamilton Place. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 680 reviews
Cleanliness: 8.2
Service: 7
Location: 7.6
Room Quality: 7
Amenities: 6.2
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 7
C
Christine • couple • us
10
Great location for what we was needing
Pros:

Staff was great .

Cons:

Parking lot needs to be a little bigger

2026-10-29 • via Nuitee
D
Darren • couple • us
10
2026-10-26 • via Nuitee
M
Mark • couple • us
7
2026-10-25 • via Nuitee
G
G • solo_traveller • us
9
2026-10-24 • via Nuitee
S
Sarah M • couple • us
9
Great, trainable priced hotel!
Pros:

The location was perfect for batting the Tennessee Valley Railroad. The breakfast was minimal but good and the room was very comfortable. The best part was the friendliness of most of the staff.

2026-10-20 • via Nuitee
M
Molly • couple • us
10
2026-10-17 • via Nuitee
S
Shauna • family_with_children • us
7
2026-10-12 • via Nuitee
K
Kyler • solo_traveller • us
8
2026-10-09 • via Nuitee
K
Kathleen • solo_traveller • us
9
Great location with clean rooms and good value
Pros:

Great location and price.

Cons:

Prevailing smell of Indian cooking.

2026-10-08 • via Nuitee
G
Gnadinger • couple • us
9
A pleasant stay with exceptionally clean rooms, friendly staff, and comfortable accommodations.
Pros:

We really enjoyed our stay. The staff were friendly and helpful, the rooms were very clean and comfortable, and the shower had fantastic water pressure. The breakfast was okay, but the coffee was excellent!

Cons:

One suggestion would be to enhance the exterior of the property. The rooms are so clean and nicely maintained that it would be great to see the outside reflect that as well. Some additional landscaping and a decorative fence around the parking area could make the property feel more polished and secure.

2026-10-08 • via Nuitee
S
Shawawna • couple • us
10
Pros:

Excellent

2026-10-07 • via Nuitee
P
Peggy • couple • us
7
2026-09-13 • via Nuitee
A
abby • solo_traveller • us
7
2026-09-09 • via Nuitee
C
Calvin • couple • us
5
It’s was ok but I will never stay at super 8 again
Pros:

Location

Cons:

Breakfast and quality of the place was liking in quality

2026-09-08 • via Nuitee
A
Amber • family_with_children • us
5
2026-09-01 • via Nuitee
M
Mell • solo_traveller • us
9
2026-08-28 • via Nuitee
P
Peter • couple • ca
10
2026-08-22 • via Nuitee
P
Patrick • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything ,no pool crappy patking

2026-08-21 • via Nuitee
J
Jacob • couple • us
4
Not impressed at all probably won’t go back to a super 8 because of this experience
Cons:

Location is wrong on Apple Maps drove around in circles looking for the place. I pre checked in supplied my card info and I was still asked to do a full check in and(what was the point of a pre check in) then I was billed again for the room mistakenly because I had already paid… at that point I’ve spent over and hour dealing with the front desk after traveling all day and trying to get some rest.

2026-08-19 • via Nuitee
T
Tennessee • family_with_children • us
9
2026-08-17 • via Nuitee