SureStay Plus Hotel by Best Western Sevierville

Hotels
•
SureStay Plus Hotel by Best Western
7.7 (3534 reviews)
680 Winfield Dunn Pkwy , Sevierville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Fence around pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Affordable prices
Cons:
Poor room cleanliness
Uncomfortable beds
Breakfast quality issues

Categories

Cleanliness
6.7
Several reviews indicated issues with cleanliness, especially regarding dirty floors and maintenance.
Service
8.7
Majority of staff were reported as friendly and helpful, with specific praise for the front desk.
Location
8.7
Location was frequently praised as great, convenient, and close to everything.
Room Quality
7.2
Some reports of uncomfortable beds and issues with room size, though generally acceptable.
Amenities
7.7
Amenities were considered basic but satisfactory, with requests for improvement in breakfast offerings.
Value for Money
8.2
Generally considered affordable given the location and service, although some noted cleanliness issues.
Food and Beverage
7.2
Some complaints about breakfast variety and quality, though coffee and the food availability were positively noted.
Overall Experience
7.2
Mixed feelings overall, good location and service, but cleanliness and comfort issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:27

Property Description

Convenient Location
The Econo Lodge hotel offers an ideal location near downtown Pigeon Forge and the Smoky Mountains, with various dining options within walking distance.

Comfortable Amenities
Enjoy complimentary breakfast, free Wi-Fi, and a seasonal outdoor pool with a water slide. Business travelers will appreciate the public computer access and copy/fax services.

Well-Equipped Rooms
Relax in guest rooms with convenient amenities like curved shower rods, refrigerators, and cable TV. Upgrade to rooms with microwaves, coffee makers, and whirlpool bathtubs for added luxury.

Book now to experience a convenient stay with comfortable amenities at Econo Lodge!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children from 14 years old to 16 years old stay for US$10 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 3534 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 7.2
N
Null • solo_traveller • us
9
Babygirls ROOM review
Pros:

We enjoyed the breakfast, coffee, pool, huge beds

Cons:

A few things were falling apart." Appliance stand trim" and the drain was messed up , it took a few minutes for the sink to drain. And only one little trash can in room

2026-05-30 • via Nuitee
D
Danielle • family_with_children • us
10
Convenient and clean
Pros:

Convenient location for tournament at sevierville complex, groceries, and restaurants. Loved we could walk across the street to Cracker Barrel. Rooms and property were clean and comfortable.

2026-05-30 • via Nuitee
I
Irene • family_with_children • us
10
2026-05-30 • via Nuitee
L
Lawrence • family_with_children • us
10
2026-05-29 • via Nuitee
B
Byron • couple • us
8
Even though it was short, we had a great stay. Thanks!
Pros:

The facilities were clean, orderly, and the hotel is in an excellent location.

Cons:

Nothing

2026-05-29 • via Nuitee
S
Sally • solo_traveller • us
7
2026-05-29 • via Nuitee
E
Emily • couple • us
10
2026-05-28 • via Nuitee
I
Isaiah • solo_traveller • us
8
Good price. Good location if you want somewhere to stay for a quick 1 night or 2. Always my consistent stay
Pros:

The property is close to stores but also not too far from the main attractions

2026-05-27 • via Nuitee
L
Latonya • family_with_children • us
5
It was a ok stay
Pros:

It was around a lot of business that I needed to get to

Cons:

It could have some more cleaning crew to help clean up

2026-05-27 • via Nuitee
K
Kenneth • couple • us
8
2026-05-26 • via Nuitee
J
Jane • solo_traveller • us
9
2026-05-26 • via Nuitee
S
Samantha • solo_traveller • us
10
Pros:

Location to general stores and just simple place.

Cons:

Bed little stiff.

2026-05-26 • via Nuitee
S
Sandra • solo_traveller • us
9
Vacation
Pros:

Staff was very helpful and nice

Cons:

Room was small although it was a king size could hardly move around
Marijuana smell coming from the car parked next to the handicap space
Must be an employee he parked there every day
So we started parking on the other side
Cigarette smoke on the other side came into the room through ac heater unit

2026-05-26 • via Nuitee
S
Sandra • solo_traveller • us
10
Vacation
Pros:

Staff especially the tall guy can't remember his name but he worked days. He was really nice. Everyone was nice

Cons:

The smell of marijuana outside in parking lot
Staff went outside and smoked beside the handicap space in their car. We saw him every day while we were there
Will stay again tho
Our second time and each time the same person

2026-05-26 • via Nuitee
S
Sandra • solo_traveller • us
10
Vacation
Pros:

Staff

Cons:

The smell of marijuana outside
Same guy from our first visit
He parks in the same spot next to the handicap spot he must be an employee

2026-05-26 • via Nuitee
E
Elsie • extended_group • us
8
2026-05-25 • via Nuitee
P
Phyllis • solo_traveller • us
9
Pros:

Price and location

Cons:

Floor in room needed cleaning I

2026-05-25 • via Nuitee
W
William • solo_traveller • us
8
2026-05-25 • via Nuitee
N
nguyen • solo_traveller • us
9
2026-05-25 • via Nuitee
K
Kimberly • couple • us
10
2026-05-24 • via Nuitee