Hotel The Exchange

Hotels
7.9 (7091 reviews)
Damrak 50 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.86
Several reviews mention cleanliness issues in bathrooms and rooms.
Service
8.83
Staff is consistently praised for their friendliness and helpfulness.
Location
9.37
Location is frequently highlighted as a strong point, being central and convenient.
Room Quality
7.32
Some rooms are small and there are issues with noise and decor.
Amenities
7.85
Amenities are adequate, but some reviews suggest improvements would be beneficial.
Value for Money
8.31
The pricing is considered reasonable by many guests given the location.
Food and Beverage
6.36
Breakfast options are lacking, and some rooms lack coffee machines.
Overall Experience
8.33
Guests generally enjoyed their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Unique Fashion Design Rooms

Hotel The Exchange in Amsterdam offers a one-of-a-kind experience with rooms designed by top Dutch fashion designers, blending hotel design with fashion seamlessly. Each room is a work of art, reflecting the creativity and style of the designers.

Convenient Location

Located in the heart of Amsterdam, Hotel The Exchange is just a short walk from Dam Square and Amsterdam Central Station. With easy access to public transportation, guests can explore the city with ease and visit popular attractions like the Anne Frank House and the Nine Streets area.

Modern Amenities and Services

Enjoy modern amenities such as free WiFi, flat-screen satellite TV, and a choice of rooms ranging from budget to five-star. The hotel also offers a 24-hour reception and ticket services for added convenience during your stay.

Experience the fusion of fashion and hospitality at Hotel The Exchange. Book your stay now for a truly unique and memorable Amsterdam getaway.

Important information:

Please note that cash payments are not accepted. Credit card charges are made in the currency of the country of origin.

Please note that the hotel will pre-authorize the amount of the first night on your credit card when booking 5 nights or more.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that the bed preference is not guaranteed and is subject to availability.

Smoking on site will incur an additional charge of EUR 150.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.9
Based on 7091 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 6.36
Overall Experience: 8.33
R
Rebeca solo_traveller es
8
Pros:

La ubicación,la amabilidad del personal y que te den café gratis :)

Cons:

Las escaleras aunque hay ascensor

2026-08-29 via Nuitee
M
Michael family_with_children gb
5
Pros:

Staff were nice and helpful

Room was cool

Location is good

Cons:

It was noisy during the night. I can cope with other guests coming home late but it was actually the night staff making all the noise I believe.

You are right on the main street so expect noise overall.

2026-08-29 via Nuitee
L
LAURENT solo_traveller fr
9
Pros:

Emplacement au top. Literie super confortable.Accueil très sympathique et très aidant

Cons:

La douche, il y a vite de l'eau un peu partout.

2026-08-29 via Nuitee
E
Edward extended_group gb
10
2026-08-28 via Nuitee
S
Samy family_with_children eg
10
2026-08-28 via Nuitee
E
Emanuela solo_traveller it
5
2026-08-28 via Nuitee
F
Federica family_with_children it
8
voglio tornare a breve per assaporare di nuovo la vostra atmosfera
Pros:

mi è piaciuta molto la posizione e la camera con balcone con affaccio sulla via principale

Cons:

il bagno troppo stretto e l ingresso dell'hotel con scala ripida

2026-08-28 via Nuitee
D
Diana couple it
9
2026-08-28 via Nuitee
A
Amaia couple es
8
Pros:

La ubicación

2026-08-28 via Nuitee
M
Manuel couple it
9
2026-08-28 via Nuitee
D
Donna couple gb
5
Would be nice if we has a clean duvet cover and not looking like it had poo on other than that it was ok
Pros:

Nothing

Cons:

Anything

2026-08-28 via Nuitee
R
Ross family_with_children gb
8
2026-08-28 via Nuitee
M
Miray couple tr
5
Great location, but the room was far too small and the internal courtyard view was disappointing.
Pros:

The hotel is very centrally located, which made it convenient for exploring Amsterdam. I also liked the room lighting and appreciated having a refrigerator in the room, although it could have cooled things more effectively.

Cons:

The room was extremely small. The bed was positioned directly against the walls at both the head and foot, leaving no space at the foot of the bed to walk around or access the sides comfortably. I was also disappointed to discover that our room overlooked an internal building courtyard. I had not realized this when making the reservation, and for the price we paid, there were other hotels available with rooms that did not face an internal courtyard, so this would have made a significant difference to my choice.

I also found the bathroom less hygienic than expected, particularly the hand-operated bin, the glass cups provided for toothbrushes, and the use of bar soap instead of liquid soap. We could not find a "Do Not Disturb / Make Up My Room" card for the door, so I asked a staff member on our floor to clean the room. When we returned, the bed had been made in a very unusual way, with the duvet simply left loosely across the bed. However, after I specifically requested daily cleaning, the room was cleaned properly, and I appreciate that.

2026-08-26 via Nuitee
F
Fabrizio solo_traveller it
8
Alternativo
Pros:

Hotel in posizione impeccabile a 5 minuti a piedi dal centro

Cons:

Camere invivibili arredate con dubbio gusto, bagni invivibili

2026-08-26 via Nuitee
G
Gulmira couple kz
10
Удобный ресепшен, бесплатный кофе с вкусняшками для жильцов.
Pros:

Удобное местоположение. В самом центре

2026-08-26 via Nuitee
Z
Zeynep extended_group tr
10
Pros:

Otelin konumu ve imkanları gayet yeterliydi, bir taleple gittiğinizde personel yardımcı oluyor, valizleri bırakmanız için depoları mevcut, kahve, su, çay ikramları bulunuyor. Ana cadde üzerindeki-centrale yakın konumu tatilimizi çok kolaylaştırdı.

2026-08-26 via Nuitee
M
Mariam couple eg
8
2026-08-26 via Nuitee
J
JORDI family_with_children es
5
Preu car per lo que ofereixen….no hi tornaria….tot i que el personal don amables i no hem tingut cap problema
Pros:

Ubicació

Cons:

Preu…habitació molt molt extraña…wc no hi caps i per sentarte wc has de fer-ho de costat…moltes escales, portes i edifici estret, sobretot l’entrada.
No m’ha agradat gens.

2026-08-26 via Nuitee
S
Suresh solo_traveller qa
10
2026-08-26 via Nuitee
F
Francesca Romana family_with_children it
9
2026-08-26 via Nuitee