Holiday Inn Express Pigeon Forge – Sevierville by IHG

Hotels
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Holiday Inn Express
8.9 (660 reviews)
121 Nascar Drive , Pigeon Forge , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
8.46
There were some comments about cleanliness not being perfect, particularly with a sticky floor and a bed with a stain.
Service
9.23
Staff were frequently noted as friendly and accommodating throughout the reviews.
Location
9.27
Many guests praised the location for its proximity to attractions and beautiful views.
Room Quality
8.72
Rooms were described as comfortable, with a few mentions of issues like a broken bed leg and a dark TV.
Amenities
8.75
Standard amenities were noted, but some reviews indicated a desire for a bit more variety, especially in breakfast.
Value for Money
8.71
General sentiment indicated satisfaction with the stay relative to price.
Food and Beverage
8.96
Breakfast options were generally well-received, though some guests wished for more variety.
Overall Experience
9.13
The overall experience was positive, with enjoyment expressed through multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:46

Property Description

Spacious Suite-Like Rooms
Experience the comfort of our spacious rooms at the Governor’s Inn, with 2 cable TVs, 2 dressers, and convenient amenities like a refrigerator and coffee maker.

Relaxing Outdoor Amenities
Unwind in our heated outdoor pool or whirlpool, or have some fun in the arcade games area. Stay active at our fitness room and make use of our guest laundry services during your stay.

Convenient Location
Located just minutes away from downtown Pigeon Forge and top attractions like Dollywood and the Hatfield & McCoy Dinner Show, Holiday Inn Express Pigeon Forge - Sevierville offers the perfect blend of relaxation and entertainment.

Book your stay now at Holiday Inn Express Pigeon Forge - Sevierville for a memorable getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 660 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.96
Overall Experience: 9.13
L
Lynelle • couple • us
6
2026-06-27 • via Nuitee
D
david • solo_traveller • us
6
2026-06-26 • via Nuitee
P
Pearline • solo_traveller • us
9
Pleasant stay
Pros:

The cleanings of the place. The pool area was really nice. The staff was very friendly and accommodating since my room wasn't ready.

Cons:

My room wasn't ready for me to check in. The bathroom toilet was messed up had to pour water in it at times for it to flush. Toilet kept running.

2026-06-24 • via Nuitee
S
Seymour • family_with_children • us
8
Pros:

Staff were very kind and helpful! Room was very nice and clean. Loved that we were close to everything.

Cons:

People slamming doors throughout the night(past midnight) and yelling in the hallways very late at night.

2026-06-22 • via Nuitee
J
Jackie • couple • us
5
Cons:

The beds was hard , and there were 3 bugs we found. My husband said it was concrete bugs.

2026-06-21 • via Nuitee
B
Beth • extended_group • us
9
Hotel had great staff, breakfast was good, and rooms were spacious and clean!
Pros:

Close enough to main drag but out of the way of traffic. Also Grace the front desk staff member was super nice and made our stay even better with her sense of humor and great banter. She was also knowledgeable of the area!

Cons:

Pillows were too soft

2026-06-21 • via Nuitee
G
Gilmore • family_with_children • us
9
2026-06-20 • via Nuitee
D
Diane • couple • us
10
It was a very comfortable stay for us, had everything we needed. Was far enough off the highway not to hear alot of traf
Pros:

Had everything we needed.

Cons:

I know it sounds lame, but the toilet paper quality was -10! I don’t think it was even 1-ply! Will def stay again…..but bring my own toilet paper!

2026-06-18 • via Nuitee
Y
Youth • solo_traveller • us
10
Pros:

Food was all great. Many choices.

Cons:

Pool was a little smaller than normal for this type of property but ok for one night

2026-06-16 • via Nuitee
M
Melissa Thurston • solo_traveller • us
10
Pros:

I really liked the front desk personal specifically Grace she was very helpful in around anything we needed. Made the stay even more special. Thanks again.

2026-06-11 • via Nuitee
C
Courtney • family_with_children • us
10
2026-06-10 • via Nuitee
D
David • couple • us
8
Nice stay
Pros:

Location, staff and comfort were great

Cons:

Some areas require updates

2026-06-09 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-06-07 • via Nuitee
H
haylee • family_with_children • us
10
amazing stay
Pros:

it was amazing, clean, and a good property

Cons:

nothing

2026-06-04 • via Nuitee
J
Jessica • family_with_children • us
7
2026-05-31 • via Nuitee
J
Jessica • solo_traveller • us
8
Pros:

All of the staff were so friendly during our whole stay.

Cons:

Rooms and beds were average, and could use an update. The door going out to the pool kept getting stuck. Ice machine on 3rd floor out of service and 1 elevator was out of service during our stay.

2026-05-31 • via Nuitee
B
Bailey • family_with_children • us
10
2026-05-27 • via Nuitee
D
Darwin • solo_traveller • us
10
Pros:

New & clean

Cons:

Need more luggage carts. Had to wait a long time to get one

2026-05-24 • via Nuitee
L
Lori • solo_traveller • us
7
Pros:

Location

Cons:

Bathroom and shower

2026-05-23 • via Nuitee
D
Darlene • couple • us
10
Refresher weekend !
Pros:

The room was extra clean , bed was comfortable , large rooms! Breakfast was good. Hotel was quiet.

Cons:

Nothing

2026-05-19 • via Nuitee