Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and friendly hotel
Great location
Excellent service
Cons:
Noisy rooms
Renovation inconveniences

Categories

Cleanliness
8.14
Most reviews appreciated cleanliness, but some mentioned issues with poor sound insulation.
Service
8.91
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.95
Several reviews praised the perfect location for exploring the city.
Room Quality
7.8
While rooms were described as clean, some guests experienced issues like noise and small size.
Amenities
8.03
Amenities were mentioned positively, but some guests found the absence of a refrigerator inconvenient.
Value for Money
8.19
General sentiment indicated fair value, but some references to renovation impact were noted.
Food and Beverage
8.74
Breakfast received positive comments, especially the variety and quality of food.
Overall Experience
8.41
Guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Riverside Retreat with Modern Comforts

Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.

Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.

Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.

Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!

Important information:

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 3244 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.95
Room Quality: 7.8
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.41
K
Katarzyna Anna • couple • pl
8
2026-05-09 • via Nuitee
A
Anastasiia • solo_traveller • ua
7
2026-05-09 • via Nuitee
E
Egija • family_with_children • lv
10
Все супер!
Pros:

Очень удобная локация! Чистота в номере.

Cons:

-

2026-05-08 • via Nuitee
A
Ana • couple • es
10
Pros:

Instalación y trtao del personal

Cons:

Nada

2026-05-08 • via Nuitee
C
Cameron • solo_traveller • us
9
2026-05-07 • via Nuitee
G
Giacomo • couple • it
8
2026-05-07 • via Nuitee
L
Luca • extended_group • it
8
Pros:

Semplice

Cons:

Colazione poca

2026-05-07 • via Nuitee
E
Elidio • solo_traveller • sk
9
X
Pros:

Breakfast

Cons:

Bathroom drain had a strange smell.

2026-05-06 • via Nuitee
R
Rosa Maria • solo_traveller • it
8
2026-05-05 • via Nuitee
V
Vitéz • solo_traveller • hu
9
Szuper minden
Pros:

Minden oké!

Cons:

A fürdőszobában picit csatorna szag volt…

2026-05-05 • via Nuitee
T
Tarzen • couple • pl
9
FAJNIE
Pros:

Lokalizacja ,personel, wybór śniadań

Cons:

Brak szafek na ubrania....

2026-05-05 • via Nuitee
C
cristian • couple • cl
7
tranquila y sencilla
Pros:

ubicacion bien habt pequeña pero para tres noches esta ok

Cons:

comida aletrnativas onda...etc

2026-05-05 • via Nuitee
M
Márkus • couple • hu
9
2026-05-04 • via Nuitee
J
José María • solo_traveller • es
10
Pros:

La tranquilidad del lugar

Cons:

Que no avisaba en ninguna parte que había que presionar la tarjeta en el ascensor para que funcionara

2026-05-04 • via Nuitee
M
Maria elena • extended_group • it
9
Molto buono
Pros:

Colazione ottima e varia
Pisizione buona

Cons:

La pulizia della sala colazione
La trmperatura in stanza

2026-05-04 • via Nuitee
B
Bartosz • solo_traveller • pl
10
2026-05-04 • via Nuitee
M
Mateusz • solo_traveller • pl
9
2026-05-04 • via Nuitee
M
Mark • extended_group • gb
5
Once only
Pros:

It was ok

Cons:

No room cleaning or fresh towels on one day out of two. Bathroom looks ok but is really cramped and awkward. Mattress toppers come off halfway through the night so really uncomfortable

2026-05-04 • via Nuitee
G
Giusy Alessia • solo_traveller • it
10
Pros:

Gentilezza del personale. Arredamento moderno. Pulizia. Distributore automatico gratuito di acqua in tutti i piani, a scelta tra acqua naturale e frizzante, temperatura ambiente o fresca. Vicinissimo alle fermate del tram. Centralissimo

Cons:

Nulla da segnalare

2026-05-03 • via Nuitee
B
Banno • couple • it
10
Ottimo
Pros:

La posizione

Cons:

Mi è piaciuto tutto

2026-05-03 • via Nuitee