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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Adult only
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Riverside Retreat with Modern Comforts
Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.
Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.
Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.
Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!
Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.
Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Περιποιημένο καθαρό και ήσυχο ξενοδοχείο. Δεν εχω να πώ τίποτα αρνητικό. Ανταποκρινεται επάξια στις αξίες του ονόματος Ibis. Θα ήθελα να σταθώ στο άριστο και ευχάριστο προσωπικό και συγκεκριμένα στην δεσποινίς Oktawia η οποία μας βοηθησε και με το παραπάνω στην διάρκεια της διαμονής μας.
Δεν υπήρχε κάτι που δεν μας άρεσε.
Staff - Hit or miss, some were quite rude and some were more than helpful within the hotel
Room - standard size, clean ish but room flooring is quite stained that gives it a slight dirty affect. Can hear corridor noise quite clearly. TV’s are not smart. We had 2 twin beds, they were very uncomfy and each day woke up with a sore back and kneck. Only 1 pillow per bed with no option for more.
Location - Has a supermarket right outside and 3 local shops near the hotel as well as a pharmacy and petrol garage. Also plenty of food options close by too and a restaurant within the hotel. Around a 10-15 walk to the city centre.
Facilities within the hotel - Water machines for water bottles, restaurant in house, rent a bike
ottima posizione, a due passi dal centro.
ottima colazione.
apprezzatissimo il distributore dell'acqua (gratis) nel corridoio.
wifi anche in camera
Tutto, pulizia, staff gentilissimo, ottimo punto, ottima colazione
The location was excellent! The price is very good
The bed could be more comfortable
camera silenziosa
Non era molto centrale
Τέλεια τοποθεσία,, καθαριότητα,, παροχές
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