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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Adult only
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Wine release events
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Reception hall
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Secured parking
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Garage
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Riverside Retreat with Modern Comforts
Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.
Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.
Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.
Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!
Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.
Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
lokalizacja, miła obsługa, rzut beretem do Wawelu
brak osoby która tym zarządza pod kątem drobnych ale kłujących w oczy spraw, jak np. przytkany w 98% zlew w toalecie, czekasz na odpływ wody z 3 minuty, przeciekająca uszczelka w kabinie prysznicowej, wyczerpane i nie zmieniane baterie w pilocie od lat zapewne, ekstremalnie drogi parking 100zł/24h to zwykłe zdzierstwo, wąski wjazd, ledwo się małym bączkiem zmieściłem przy szlabanie a co dopiero jakimś SUVem. śniadanie nastawione oczywiście na angoli/niemców, parówki i fasola w sosie pseudo pomidorowym, romemłana jajecznica bez smaku oraz jeszcze coś na ciepło, reszta zimny bufet, i najgorsze - gruba kołda ! zupełnie nie nadaje sięna lato, budziłem się o 5 rano cały mokry, kołdra miała z 10 cm grubości, ludzie mamy koniec maja !!
Ottima posizione e servizi
Clean and comfortable
Probably just a bit further away from the old town.. food menu was limited
The staff were really friendly and polite. Our room was very spacious, clean and we slept great. We were away for my husband 40th. I had set the room up for him with banners and balloons and the cleaning staff put everything back in place, which was lovely.
N/a
Stanze pulite e personale accogliente. Punto strategico a 15 minuti in passeggiata
Goed, netjes en in het centrum
Vlak in het centrum
L'emplacement de l'hôtel est très bien. Le petit-déjeuner est complet et vaut son prix. La chambre correspond totalement à mes attentes.
Porządek, czystość, wygoda, aż miło było się położyć
Lokalizacja
Beznadziejne wejście, oko jeszcze gorzej . Karafka do wody ale wody brak. Stojak na ubrania po środku….. no taki hostel z napisem ibis
Het ontbijt en de garage
Geen kast op de kamer
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