Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and friendly hotel
Great location
Excellent service
Cons:
Noisy rooms
Renovation inconveniences

Categories

Cleanliness
8.14
Most reviews appreciated cleanliness, but some mentioned issues with poor sound insulation.
Service
8.91
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.95
Several reviews praised the perfect location for exploring the city.
Room Quality
7.8
While rooms were described as clean, some guests experienced issues like noise and small size.
Amenities
8.03
Amenities were mentioned positively, but some guests found the absence of a refrigerator inconvenient.
Value for Money
8.19
General sentiment indicated fair value, but some references to renovation impact were noted.
Food and Beverage
8.74
Breakfast received positive comments, especially the variety and quality of food.
Overall Experience
8.41
Guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Riverside Retreat with Modern Comforts

Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.

Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.

Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.

Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!

Important information:

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 3073 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.95
Room Quality: 7.8
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.41
M
Magdalena • couple • pl
10
Pros:

Komfort, lokalizacja, fachowa i przesympatyczna obsługa, dobre śniadania, czystość w hotelu

Cons:

Nie było takich rzeczy

2026-03-14 • via Nuitee
D
Daniel • solo_traveller • no
10
2026-03-14 • via Nuitee
A
aniablanka • couple • pl
9
Bardzo w porządku hotel na niedługi pobyt
Pros:

ładny zapach w hotelu,bardzo wygodne łóżko i poduszka

Cons:

brak półek w łazience, łazienka zbyt blisko łóżka

2026-03-14 • via Nuitee
E
Etienne • solo_traveller • fr
10
Pros:

Assez calme confortable

Cons:

Problème de facture
Je suis une entreprise, j’avais besoin des factures, je sais même pas si j’ai réussi à l’avoir

2026-03-13 • via Nuitee
G
gemma • couple • gb
10
2026-03-13 • via Nuitee
O
Olena Makhova • solo_traveller • ua
9
2026-03-13 • via Nuitee
G
gemma • couple • gb
10
Great hotel and location would definatly stay again
Pros:

I loved the location right on the river front to walk around and view the castle as you walk into the old town
The were supermarkets outside
There were ice and water vending machines inside the hotel and the hotel was spotless with great facilities

Cons:

Breakfast for British customers wasn’t great only sausage scrambled eggs and then cakes ham and cheese and salads
They did have pancakes and different breads
But if we come back I wouldn’t have breakfast but everything else at the hotel was fab and this wouldn’t bother us as we really liked the location of the hotel

2026-03-13 • via Nuitee
C
Caroline • couple • br
10
2026-03-11 • via Nuitee
M
Médi • couple • fr
10
2026-03-11 • via Nuitee
K
Katrin • solo_traveller • de
8
Sehr schönes Hotel
Pros:

Das Zimmer war sehr sauber.Die Leute an der Rezeption sehr freundlich.Was uns am allerbesten gefallen hat,beim Frühstück hat man sehr viel Auswahl.Für jeden war etwas dabei.

Cons:

Was leider nicht ganz so schön war,das in unserem Zimmer zwei,drei Sachen kaputt waren.
Aber insgesamt waren wir trotzdem sehr zufrieden mit dem Aufenthalt und würden jeder Zeit gerne wieder kommen.

2026-03-09 • via Nuitee
R
Radosław • couple • pl
10
2026-03-08 • via Nuitee
P
Paul • solo_traveller • ua
10
2026-03-08 • via Nuitee
J
Jan • solo_traveller • cz
9
2026-03-06 • via Nuitee
P
Paruszewska • solo_traveller • pl
10
2026-03-04 • via Nuitee
E
EVANGELIA • couple • gr
8
Pros:

Τίμιο για την τιμή του , πέντε λεπτά από τον ποταμό και 20 από το κέντρο. Έχει κοντά στάση λεωφορείου που βολεύει πάρα πολύ. Έχει ψύκτη στον όροφο για να γεμίζουμε νερα

Cons:

Θα ήθελα ένα ψυγειακι στο δωμάτιο και κάποιο ποτήρι έστω στο μπάνιο δεν είχαμε που να αφήσουμε τα είδη υγιεινής ούτε στην ντουζιέρα καποιο ραφακι

2026-03-04 • via Nuitee
H
Hannes • solo_traveller • be
8
2026-03-04 • via Nuitee
R
RYSZARD ARIEL • couple • pl
9
Pros:

the location is perfect, close enough to the 12 Km, easy to reach with a car. on the edge of the old city within a waking distance from all major attraction restaurants and must see places. decent clean rooms serves well as a sleeping place, rooms relatively small as are most ibis rooms but equipped with a kettle, coffee and tee serving breakfast only. dinner and bar services are available in the adjacent Novotel hotel from the same Accor chain .

Cons:

As the hotel is located in a residential area and there are no parking places around , the charge for the hotel parking felt unfairly too high , it was a quarter of the room charge .

2026-03-03 • via Nuitee
C
Claire • couple • gb
10
Great stay
Pros:

The staff were very friendly and helpful

Cons:

Nothing- it was all amazing

2026-03-03 • via Nuitee
G
GULRA • solo_traveller • gb
8
Pros:

It was a nice room and hotel. It is walk away distance from the center.

2026-03-02 • via Nuitee
S
szymon • couple • pl
7
2026-03-01 • via Nuitee