Homewood Suites by Hilton Columbus/Polaris

Hotels
•
Homewood Suites by Hilton
8.6 (183 reviews)
2045 Polaris Parkway , Columbus , US
+1 614-396-5100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms (many reports)
Friendly and helpful staff
Great location
Good breakfast
Spacious rooms
Pool and basketball court available
Cons:
Occasional check-in delays / system downtime
Limited staff / no housekeeping on some stays
Bed/mattress firmness complaints
Sofa bed cleanliness issue
Breakfast variety and staple availability
Pool temperature problems
Room telephone not working
Some road noise

Categories

Cleanliness
8.2
Generally reported as clean and spotless in many rooms, though some guests noted dusty rooms and an instance of soiled sheets on a sofa bed.
Service
9
Staff frequently described as friendly and helpful (front desk praised, staff accommodating), though a few reports noted limited staffing and inconsistent housekeeping service on longer stays.
Location
9.2
Multiple guests praised the location as convenient and desirable; a minority mentioned occasional road noise but overall the location is seen as a strong point.
Room Quality
8
Rooms are spacious and generally comfortable, but several guests reported issues such as a mattress too firm for some, a non-working telephone, and problems with a sofa bed.
Amenities
8.3
Amenities like the pool and basketball court are appreciated and used, though guests reported mixed experiences with pool temperature/comfort at times.
Value for Money
8.1
Most guests felt the stay was worth it given cleanliness, space, and service, but some cited limited staff/housekeeping and comparisons to other properties affecting perceived value.
Food and Beverage
8.5
Breakfast was repeatedly noted as good to great and a highlight for many guests, though several requested more variety and better availability of staples.
Overall Experience
9.5
Overall impressions are strongly positive with many guests stating they'd stay again, citing friendly staff, clean/comfortable rooms, and good breakfast as highlights despite a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location and Amenities
Situated just off Interstate 71, Homewood Suites by Hilton Columbus/Polaris offers easy access to Central Columbus and features an indoor pool for relaxation.

Fully Equipped Guest Rooms
Each room at our hotel comes with a fully equipped kitchen, 42-inch flat-screen TV, work desk, and free WiFi, providing all the comforts of home during your stay.

Complimentary Breakfast and Fitness Facilities
Start your day right with a complimentary full breakfast and maintain your fitness routine at the on-site fitness center. Additionally, take advantage of the 24-hour mini-market for your convenience.

Experience comfort and convenience at Homewood Suites by Hilton Columbus/Polaris. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the property offers evening reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Guest Reviews

8.6
Based on 183 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 9.5
J
Jung • couple • us
4
I do not recommend
Pros:

Friendly staff

Cons:

Noise control was poor. I had trouble falling asleep due to conversations from the next room, flushing toilets, footsteps from the floor above, and a very loud air conditioning system. The towels were also not white.

2026-11-07 • via Nuitee
V
Vonshae • family_with_children • us
10
I love this location
Pros:

It was very nice and clean . We loved our room , my son loved the basket ball court and my baby girl loved the pool

Cons:

My only complaint was the system was down around check in so we had to wait a hour our so to check in

2026-10-30 • via Nuitee
O
Olaf • extended_group • de
9
Ein Hotel, welches ohne Zweifel weiterempfohlen werden kann.
Pros:

Ausstattung des Hauses
Größe der Zimmer
Frühstück mit richtigen Besteck und Geschirr

Cons:

nichts

2026-10-07 • via Nuitee
B
Bernadette • family_with_children • us
10
spacious rooms. will definitely stay again.
Pros:

extremely pleasant staff at front desk

2026-09-15 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-09-08 • via Nuitee
P
Patrick • couple • us
5
2026-09-07 • via Nuitee
J
Jared • family_with_children • us
9
2026-09-07 • via Nuitee
D
Dwanda • couple • us
10
2026-09-04 • via Nuitee
J
jillynne • solo_traveller • us
10
2026-08-17 • via Nuitee
A
Anita • couple • us
7
Pros:

The staff. Was great, the pool was nice,and we enjoyed the breakfast.

Cons:

The bed was to hard, didn’t like that the bathroom was right next to the bed.

2026-08-08 • via Nuitee
L
Latasha • family_with_children • us
10
2026-08-07 • via Nuitee
D
Darlene • family_with_children • us
10
2026-08-07 • via Nuitee
H
Harris • family_with_children • us
10
Thank you for having us we will see you next year
Pros:

It was very clean and the workers was very nice

Cons:

I didn’t have any complaints

2026-08-04 • via Nuitee
M
melissa • couple • us
7
In all it was a great location and accommodating staff. Just maybe more detail to clean
Pros:

Staff was very friendly

Cons:

Room was very dusty

2026-08-02 • via Nuitee
J
Janis • couple • us
10
Pros:

everything was great!
room very clean

2026-08-02 • via Nuitee
M
Muhammad • family_with_children • us
8
Pros:

Location

Cons:

Breakfast selection & availability of staples

2026-07-23 • via Nuitee
S
Susan • family_with_children • us
10
We'd stay here again
Pros:

The breakfast was good. The room was comfortable and clean. We really enjoyed our stay. The front desk girl was delightful.

2026-07-11 • via Nuitee
N
Nicole • couple • us
8
2026-07-10 • via Nuitee
C
Calinda • couple • us
10
Pros:

Breakfast was goood

Cons:

Pool water was a little chilly

2026-07-07 • via Nuitee
B
Bethany • family_with_children • us
10
2026-06-30 • via Nuitee