JW Marriott Hotel Cairo

Hotels
JW Marriott Hotels & Resorts
8.8 (1563 reviews)
Ring Road- Mirage City , Cairo , eg

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Cons:
Limited restaurant menu
Remote location

Categories

Cleanliness
8.55
Room cleanliness was praised in some reviews, but there was a concern over discrepancies in room pricing.
Service
9.55
The service was highly praised, especially the staff's friendliness and attentiveness.
Location
8.05
The hotel is in a remote area, leading to concerns about accessibility without a car.
Room Quality
9.05
The rooms were described as clean and equipped, though some guests found the bed sizes misleading.
Amenities
9.05
Amenities were generally well-received, though there were mentions of limited options.
Value for Money
8.05
Some guests felt prices for services and food were high and not justified.
Food and Beverage
9.05
Food quality was praised, but there were complaints about the limited restaurant menu.
Overall Experience
9.05
Overall experiences were mostly positive, with a few concerns regarding certain restrictions and prices.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:38

Property Description

Private Man-Made Beach and Themed Water Park

Indulge in luxury at JW Marriott Hotel Cairo, boasting a private man-made beach and a themed water park. Enjoy a fun-filled day under the sun with the resort's exciting water activities and pristine swimming pools.

Gourmet Dining and Relaxation

Savor a culinary journey at Marriott's diverse restaurants, offering everything from succulent steaks to fresh sushi. Unwind at the cigar lounge or pamper yourself at Mandara Spa with exotic treatments and serene private rooms.

Convenience and Comfort

With spacious rooms featuring private balconies, ergonomic work desks, and stunning views, experience ultimate comfort. Benefit from the hotel's health center, shuttle service to Cairo Festival City Mall, and complimentary airport pick-up, ensuring a convenient and relaxing stay.

Book now to experience unparalleled luxury and relaxation at JW Marriott Hotel Cairo.

Important information:

Guest will be asked for the physical credit card upon check in in case of prepaid reservation.

Daily complimentary shuttle bus transportation from and to Cairo Festival City Mall, located only 15 minutes away. Prior reservation required. Terms & Conditions Apply.

Guest will be asked for the physical credit card upon check in in case of prepaid reservation. Prior reservation required. Terms & Conditions Apply.

Please note that the Pool 4 and the Wavy Beach are closed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JW Marriott Hotel Cairo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Dec 15, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8.03 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1563 reviews
Cleanliness: 8.55
Service: 9.55
Location: 8.05
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
S
Safonov solo_traveller md
10
2026-03-06 via Nuitee
R
rafick2026 Family
10
Wonderful experience
Pros:

We had a family wedding, stayed few days it was amazing service Mr. Victor Barsoum took care of our stay A to Z. I must say staff where professional and courteous front desk Dina Yasser and Mariam Hatem where 2 of the amazing help we felt like royalty we want to say thank you and can’t wait to visit again

2026-03-05 via Tripadvisor
S
Sadallah family_with_children us
10
Pros:

The place has a happy spirit among all staff

Cons:

Nothing

2026-03-05 via Nuitee
V
Venture36920138477 Solo travel Recife, State of Pernambuco
10
Excellent breakfast
Pros:

The breakfast is fresh with a good variety of meat, cheese and local food. The service is very good with lovely people working in harmony. Mr. Nagy and his team is really doing well. I really recommend this place.

2026-03-04 via Tripadvisor
J
Juan couple ae
4
2026-03-04 via Nuitee
رضا family_with_children eg
8
2026-03-04 via Nuitee
E
EduardoV1247 Business Hanoi
10
Cairo JW Marriot
Pros:

Very good hotel, with spacious and clean rooms. Good restaurants with diversified food options. Excellent service.

2026-03-02 via Tripadvisor
J
Jimmyk14 Solo travel Singapore
10
Amazing Hospitality
Pros:

Whereas the hotel is great and well equipped with everything you can think of … massive gym… warm water pool…. Etc.
What impressed me the most was the staff and team attitude.
We got stuck here in a crisis as war broke out in Middle East and my flight had to be diverted from Doha to Cairo.
Clearly no one can be prepared for this situation and suddenly the hotel had 300+ guests to check in and handle, the staff really did step up and meet the challenges very well.
I sincerely thank the team for taking good care of us and even at breakfast it was reassuring to see smiling faces of staff members like NAGY and others who were always very very helpful 🎉

2026-03-02 via Tripadvisor
V
Vlada family_with_children lv
8
Overall, an enjoyable experience with great potential once renovations are completed.
Pros:

We had a very pleasant stay at this hotel. The property is huge and very beautiful, with impressive architecture and atmosphere. Although it is quite old and clearly in need of some renovation, it still has a lot of charm.

The location is very convenient, especially for travelers, as it is situated quite close to the airport. During our stay, the hotel was very quiet, which made the experience even more relaxing.

The rooms were spacious, with very comfortable beds and a large bathroom. We also enjoyed the breakfasts — there was a wide variety of options, and the quality was good. The only downside was the lack of gluten-free options.

The hotel has several very good restaurants offering delicious cuisine, so dining on-site was easy and enjoyable. The staff were friendly and welcoming throughout our stay. We were especially grateful for the early check-in and late check-out, which made our trip much more comfortable and stress-free.

Cons:

The hotel needs renovation. No gluten-free options at breakfast.

2026-03-02 via Nuitee
M
Mohamed Anwar family_with_children eg
10
Very nice experience
Pros:

Stuff are very kind and polite

Cons:

Room size is small

2026-03-02 via Nuitee
N
NAIYU couple cn
1
2026-03-02 via Nuitee
M
mohammad couple eg
10
2026-02-28 via Nuitee
S
stefano solo_traveller it
10
2026-02-26 via Nuitee
8
82tiffanid Business
10
Best experience ever
Pros:

The Lounge was top notch. Moh-Mumduh and Eslam were so attentive. The Spa, breakfast buffet, and the health club are to die for. I will be back

2026-02-25 via Tripadvisor
Y
Yuchuan family_with_children cn
10
舒服的高档酒店
Pros:

靠近机场,设施一流,泳池非常舒服。酒店的意大利餐厅,绝了!交通看着距离吉萨比较远,但是出门就是高架,其实还是挺方便

2026-02-23 via Nuitee
B
B9222ARamirh Couples
10
Best service & the friendliest staff at JW Marriott Cairo
Pros:

Ashraf at the VIP Lounge truly makes every visit exceptional. From the moment we arrived, he was incredibly welcoming, attentive, and genuinely kind. His friendly attitude and warm smile immediately made us feel comfortable and valued.

What really stands out about Ashraf is how helpful and thoughtful he is. He anticipates what you need before you even have to ask, always checking in at the perfect time without ever being intrusive. His professionalism, combined with his natural friendliness, creates such a relaxed and enjoyable atmosphere.

2026-02-21 via Tripadvisor
R
rosemarieh696 Family
10
Wonderful experience
Pros:

Amazing breakfast with great service. Mr Nagu was very friendly and helpful.

2026-02-19 via Tripadvisor
C
carolgT1751YF Family
10
Best breakfast and best service
Pros:

We want to give a special thanks to Nagy at the JW Marriott breakfast buffet. He is consistently warm, welcoming, and genuinely friendly, and he goes out of his way to make sure we’re comfortable and taken care of. His positive attitude makes breakfast feel like a highlight of our stay. Truly excellent service.

2026-02-19 via Tripadvisor
J
jujharsinghg Family
10
Stay at JW Marriott
Pros:

Hotel staff were very friendly in JW Marriott. Their staff member “Nagy“ was very helpful at breakfast time. They greeted us with warm smiles as soon as we arrived, making us feel instantly welcome. Throughout our stay, they were attentive to our needs, ensuring that every request was met with promptness and care. The concierge went above and beyond to help us plan our daily activities, providing excellent recommendations for local attractions. Overall, their exceptional service truly enhanced our experience at the hotel.

2026-02-19 via Tripadvisor
R
Road547119 Business
10
Business trip
Pros:

The lounge staff was exceptional! Top notch service!

2026-02-17 via Tripadvisor