JW Marriott Hotel Cairo

Hotels
JW Marriott Hotels & Resorts
8.8 (1644 reviews)
Ring Road- Mirage City , Cairo , eg

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Cons:
Limited restaurant menu
Remote location

Categories

Cleanliness
8.55
Room cleanliness was praised in some reviews, but there was a concern over discrepancies in room pricing.
Service
9.55
The service was highly praised, especially the staff's friendliness and attentiveness.
Location
8.05
The hotel is in a remote area, leading to concerns about accessibility without a car.
Room Quality
9.05
The rooms were described as clean and equipped, though some guests found the bed sizes misleading.
Amenities
9.05
Amenities were generally well-received, though there were mentions of limited options.
Value for Money
8.05
Some guests felt prices for services and food were high and not justified.
Food and Beverage
9.05
Food quality was praised, but there were complaints about the limited restaurant menu.
Overall Experience
9.05
Overall experiences were mostly positive, with a few concerns regarding certain restrictions and prices.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:38

Property Description

Private Man-Made Beach and Themed Water Park

Indulge in luxury at JW Marriott Hotel Cairo, boasting a private man-made beach and a themed water park. Enjoy a fun-filled day under the sun with the resort's exciting water activities and pristine swimming pools.

Gourmet Dining and Relaxation

Savor a culinary journey at Marriott's diverse restaurants, offering everything from succulent steaks to fresh sushi. Unwind at the cigar lounge or pamper yourself at Mandara Spa with exotic treatments and serene private rooms.

Convenience and Comfort

With spacious rooms featuring private balconies, ergonomic work desks, and stunning views, experience ultimate comfort. Benefit from the hotel's health center, shuttle service to Cairo Festival City Mall, and complimentary airport pick-up, ensuring a convenient and relaxing stay.

Book now to experience unparalleled luxury and relaxation at JW Marriott Hotel Cairo.

Important information:

Guest will be asked for the physical credit card upon check in in case of prepaid reservation.

Daily complimentary shuttle bus transportation from and to Cairo Festival City Mall, located only 15 minutes away. Prior reservation required. Terms & Conditions Apply.

Guest will be asked for the physical credit card upon check in in case of prepaid reservation. Prior reservation required. Terms & Conditions Apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JW Marriott Hotel Cairo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, May 9, 2026 until Sat, May 9, 2026
Swimming pool: Closed from Thu, May 14, 2026 until Thu, May 14, 2026
Swimming pool: Closed from Thu, May 21, 2026 until Thu, May 21, 2026
Swimming pool: Closed from Sat, May 23, 2026 until Sat, May 23, 2026
Swimming pool: Closed from Sat, May 30, 2026 until Sat, May 30, 2026
Swimming pool: Closed from Sat, May 16, 2026 until Sat, May 16, 2026
Swimming pool: Closed from Sat, Jun 6, 2026 until Sat, Jun 6, 2026
Swimming pool: Closed from Thu, Jun 11, 2026 until Thu, Jun 11, 2026
Swimming pool: Closed from Wed, Jun 17, 2026 until Wed, Jun 17, 2026
Swimming pool: Closed from Thu, Jun 25, 2026 until Thu, Jun 25, 2026
Swimming pool: Closed from Sat, Jun 27, 2026 until Sat, Jun 27, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8.03 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1644 reviews
Cleanliness: 8.55
Service: 9.55
Location: 8.05
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
محمد عطيه family_with_children eg
9
2026-05-09 via Nuitee
C
Casey family_with_children us
10
Pros:

I loved everything. The staff was amazing. The food was great.

2026-05-08 via Nuitee
A
Ashraf couple ae
9
2026-05-07 via Nuitee
A
Aftab solo_traveller ae
9
2026-05-07 via Nuitee
R
RASHID family_with_children qa
6
Comfortable
Pros:

Everything

Cons:

The furniture is old

2026-05-06 via Nuitee
K
Khayala solo_traveller az
10
2026-05-05 via Nuitee
H
Hassan couple us
10
2026-04-30 via Nuitee
R
Rania family_with_children eg
10
Always our favourite in New Cairo!
Pros:

We always have a great time here! Keep coming back.

Cons:

N/A

2026-04-29 via Nuitee
A
abdullah solo_traveller sa
10
Pros:

جميل جدا في كل المرافق
خصوصا السبا و المسبح

2026-04-28 via Nuitee
T
Test extended_group ng
8
It was an experience I will never forget so soon
Pros:

The ambience was top notch, breakfast came in as buffet, the staff were so friendly despite the language barrier. The room was exquisite, I love everything about the hotel. Unfortunately, wasn't able to go to the spa and the pool

Cons:

My chiller was empty, had to call room service anytime I needed a drink(beer/wine)

2026-04-25 via Nuitee
J
Jan Philip family_with_children fr
10
Spectacular
Pros:

Our one night stay was truly spectacular (as family, 2 adults / 2 children). Once checked in, one does not want to leave the Hotel premises again. Staff went out of their way to accommodate our late departure, great airport pickup / drop off, the breakfast buffet is from another planet, and the pools are fantastic (we particularly loved the wave pool and the ping pong). Thank you.

2026-04-25 via Nuitee
A
Amin Mmi family_with_children sa
8
2026-04-23 via Nuitee
A
Abdulmalik solo_traveller ng
10
Pros:

Everything

Cons:

Restaurants

2026-04-22 via Nuitee
H
Hania family_with_children sa
10
Excellent! I love it
Pros:

The location, the staff, the Breakfast Buffet, the bedrooms, the ambiance, the facilities

Cons:

Cleanliness was good overall but some parts needed more attention

2026-04-22 via Nuitee
A
asmaa couple eg
10
2026-04-21 via Nuitee
D
DANY couple us
10
2026-04-19 via Nuitee
M
Muhanad family_with_children ly
9
2026-04-18 via Nuitee
A
Amr solo_traveller eg
10
Pros:

The hotel facilities are great specially for the families with kids. The pools, spa and the gym.

Cons:

Nothing.

2026-04-17 via Nuitee
T
Tom couple us
10
Exquisite property and staff
Pros:

Everything was perfect. They made us feel like royalty! We could not be more pleased and can’t imagine a better place to have stayed. Everyone was so accommodating and genuinely thoughtful. I felt safe and comfortable the entire time. Thank you for a wonderful birthday experience.

Cons:

Nothing. There was absolutely nothing wrong.
The entrance to the indoor pool and sauna was tricky to find and navigate but they were doing construction, understandable.

2026-04-16 via Nuitee
D
Diana Elena family_with_children ro
10
Pros:

Hotel frumos, curat, cu multe facilitati, mancare delicioasa, personal prietenos.

Cons:

Paturile foarte inconfortabile, cel putin in camera noastra.

2026-04-15 via Nuitee