Extended Stay America Suites - Orange County - Anaheim Hills

Hotels
Extended Stay America Suites
7.3 (121 reviews)
1031 N Link , Anaheim , us

Free
Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Security presence at night
Proximity to key areas
Cons:
Limited parking
Noise disturbance
Outdated facilities

Categories

Cleanliness
6.5
Mixed reviews regarding cleanliness, with some guests mentioning clean rooms and others stating maintenance issues.
Service
7.6
Generally positive feedback about friendly staff and customer service, with occasional complaints about noise and response times.
Location
6.8
Guests appreciated the proximity to key areas, but some mentioned noise disturbance and lack of parking.
Room Quality
5.7
Mixed reviews on room quality, with complaints about noise, uncomfortable beds, and outdated appliances.
Amenities
5.6
Some guests appreciated amenities like laundry facilities and security, while others criticized the lack of basic kitchen supplies and outdated vending machines.
Value for Money
5.3
Mixed opinions on value for money, with some guests feeling the services did not justify the price.
Food and Beverage
5.5
Limited positive feedback on food and beverage offerings, with some guests dissatisfied with the breakfast options and lack of dining choices.
Overall Experience
6.2
Varied experiences reported by guests, with positive mentions of staff and location, but also complaints about noise, maintenance issues, and outdated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 20:56

Property Description

Kitchenette in Every Room
Each room at Extended Stay America - Orange County - Anaheim Hills is equipped with a convenient kitchenette, perfect for longer stays. Guests can enjoy the flexibility of preparing their own meals with a stove-top, microwave, and refrigerator provided in every room.

Convenient Amenities
From free Wi-Fi to a 24-hour reception, this hotel offers a range of amenities to ensure a comfortable stay. Guests can also take advantage of laundry and ironing facilities, along with upgraded bedding and extra pillows for a restful night's sleep.

Complimentary Services
Enjoy the convenience of free weekly housekeeping services and a grab-and-go breakfast served daily. With options like breakfast bars, muffins, and hot cereal, starting your day off right is easy at Extended Stay America. Plus, the hotel offers free on-site parking for added convenience.

Book your stay at Extended Stay America - Orange County - Anaheim Hills now to experience these fantastic amenities and more!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.

Please note the address of the property was previously 1031 N Pacificenter.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 121 reviews
Cleanliness: 6.5
Service: 7.6
Location: 6.8
Room Quality: 5.7
Amenities: 5.6
Value for Money: 5.3
Food and Beverage: 5.5
Overall Experience: 6.2
N
Nacobie
10
Pros:

It saddens me that they’re closed

2025-04-15 via Nuitee
G
Gilberto
8
Pros:

La regard era no functional bien

2025-04-03 via Nuitee
V
Verified traveler
10
From TW
Pros:

I really like staff. They are all very nice. I like my room location.

2025-03-31 via Nuitee
U
Ursala
2
Pros:

Vibe is off I asked for refund nothing still they always don’t ever have roommas

2025-03-30 via Nuitee
A
Armando partner
10
Pros:

Great experience

2025-03-27 via Nuitee
M
Monique
10
Pros:

Great customer service

2025-03-23 via Nuitee
R
Reyna family
10
Pros:

It was nice and friendly

2025-03-22 via Nuitee
R
Rogelio
10
Pros:

The general manager and the staff here are great when it some to customer service! Every need is met with no hesitation.

2025-03-22 via Nuitee
K
Kelly family
6
Pros:

The tv was unclear sorry, got the price it was a value

I wish there was a water refilling station

Thank you

2025-03-21 via Nuitee
F
Francis
8
Pros:

The staff was very friendly. Has excessive noise
from freeway.

2025-03-21 via Nuitee
V
Vanessa
10
Good
Pros:

Really loved the staff and it’s quite and everyone friendly clean

2025-03-20 via Nuitee
V
Verified traveler
4
Traffic noise
Pros:

I took a while to check in, and the traffic noise was really loud could not sleep sound.

2025-03-19 via Nuitee
V
Verified traveler
4
Sorry
Pros:

While I found the staff to be friendly and helpful and the bed to be clean and comfortable, the facility, itself, is in desperate need of renovation! The kitchen appliances and cabinets are old, the curtains were moth eaten (I could see the holes when the sun came up), the vending machines were malfunctioning. The place doesn't offer very much and since it doesn't, what little it does offer should be exceptional.
We won't be returning.

2025-03-19 via Nuitee
B
Briana
6
Bring earplugs, pillows, and a blanket.
Pros:

Front desk at check in was great. Room floor could’ve used a vacuum or sweeping. Room had hardwood floors. There was still some trash in the kitchenette trashcan. Front desk offers kitchen supplies (dishware, pots/pans, cups, utensils, etc) at no extra charge so that was appreciated. Bring your own pillows as these were not very comfortable leaving my ears to throb. Bring good earplugs as their in room HVAC system is SOOOOOO LOUD if you want to run it during the night. However it kicked out good air for cooling and heating. The fridge made loud noises too. Don’t get a room on the first floor parking lot side as you’ll hear the pet owners taking their dogs out to relieve themselves - lots of barking at other dogs out for the same purpose. Probably wouldn’t stay here again because of the HVAC noise. First night we turned it off because of the noise but then got so cold. There’s only loose sheets on the bed. Second night I used noise cancelling AirPods and yet the noise still kept me up all night. It was that loud. We stayed here for a Disneyland trip and the drive during morning rush hour took about 20 minutes with some light traffic on the 57 freeway.

2025-03-19 via Nuitee
D
Dejhene
2
Pros:

Unreasonable

2025-03-18 via Nuitee
G
Gabriel
8
Pros:

Good

2025-03-16 via Nuitee
R
Rogelio
10
Pros:

I like that they have security at night walking the building.

2025-03-16 via Nuitee
R
Rogelio
10
Pros:

Has a washer and dryer with tap to pay and vending machines! Plus has security walking around at night.

2025-03-16 via Nuitee
S
Sandra
4
Pros:

To much noise from the neighbors upstairs and our room alarm went on and they just said to turn the AC on because of the steam

2025-03-16 via Nuitee
R
Raj B.
2
Pros:

The entire property smells bad. The area is so good that I wish some good management take this property over and turn it into a better experience for people. It just need some fine touches in the room, hallway, reception, etc.

2025-03-16 via Nuitee