The Old Government House Hotel & Spa

Hotels
9.4 (572 reviews)
St Ann's Place , St Peter Port , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Beautiful location
Comfortable rooms
Attentive staff
Cons:
Cleanliness issues in the bathroom
Fitness area under maintenance

Categories

Cleanliness
8.36
The grout on the floor tiles in the bathroom was missing, but overall cleanliness was acceptable.
Service
9.83
Staff were welcoming, accommodating, and went above and beyond to provide a pleasant experience.
Location
9.37
The hotel is situated in a perfect location with beautiful views of the port.
Room Quality
9.32
Rooms were lovely with comfortable beds and stunning views.
Amenities
9.35
The hotel offers great amenities, but the fitness area was under maintenance during part of the stay.
Value for Money
9.31
Overall experience justifies the price with excellent service and quality.
Food and Beverage
9.86
Breakfast selections were outstanding, and dining experiences received high praise.
Overall Experience
9.83
Guests expressed a desire to return, indicating a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:44

Property Description

Luxurious Historical Charm
Step into timeless elegance at The Old Government House Hotel & Spa, a prestigious 5-star property dating back to 1858. Retaining its original features, the hotel offers a blend of classical architecture and modern luxury.

Breathtaking Views and Exclusive Amenities
Indulge in stunning garden and harbour views from The Olive Grove and outdoor heated pool. Experience top-tier relaxation at the spa with whirlpools, sauna, and steam room. Stay active at the Revolution Health Club, Guernsey's finest private gym.

Award-Winning Dining Experience
Savor exquisite cuisine at the award-winning restaurants - The Curry Room at The Governor’s and the OGH Brasserie. With a prime location just minutes from the harbour, this hotel is the perfect choice for a luxurious getaway.

Important information:

Cancelations should be made by 16:00 on the day indicated in the 'cancelation' section.

Please note that guests must be 16 years or older to use the Spa facilities.

Please note that extra beds for children are not available in the Classic or Queen Rooms.

Please note that pets are only permitted in certain room types. Supplements may apply.

When booking for 10 people or more, different policies and additional supplements will apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 572 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.86
Overall Experience: 9.83
H
Hamish couple gb
10
A truly fantastic stay at a wonderful hotel - Can't wait to come back
Pros:

Brilliant breakfast - great choice and big selection of seating. We sat outside as weather was fantastic.

2026-05-29 via Nuitee
L
Lourda solo_traveller gb
8
2026-05-27 via Nuitee
A
Angela extended_group gb
10
Amazing 5 star hotel, the food is excellent, staff are second to none! They really can’t do enough for you! We will be r
Pros:

This is an amazing hotel. It definitely lives up to its 5 stars!

2026-05-26 via Nuitee
V
veronique couple fr
10
Parfait à recommander.
Pros:

L'établissement est magnifique, le personnel aux petits soins et les chambres très confortables. Très bonne table et très bon petit déjeuner.

2026-05-22 via Nuitee
J
james couple gb
10
Beautiful
Pros:

Great staff

2026-05-22 via Nuitee
A
Antoine couple fr
10
Un hôtel exceptionnel avec une qualité de service hors du commun.
Pros:

Sa localisation, son confort, le service et la qualité de la cuisine.

2026-05-17 via Nuitee
R
Rachel couple gb
9
2026-05-16 via Nuitee
J
Jane couple je
8
Pros:

Location and helpful staff

Cons:

Dated and needs refurbishment. Couldn’t get anything to eat after 10.00. We asked at 10.10 to have a snack or chips etc in the bar and were told it was not possible. There were 18 of us having come back from and event.

2026-05-15 via Nuitee
M
Mahé extended_group fr
10
Fabuleux, je vais recommander cet hôtel
Pros:

Le petit déjeuner était fabuleux
l'emplacement de l'hôtel idéal pour visiter la ville
Je voulais particulièrement remercier Chris pour son accueil et son professionnalisme, ainsi que la jeune Mauricienne à la brasserie
je garde un merveilleux souvenir de notre séjour et je voulais remercier aussi tout le personnel du petit déjeuner. Tout le monde est au petit soin

Cons:

Rien à améliorer.
J'ai adoré la décoration, très anglaise de cet hôtel

2026-05-15 via Nuitee
D
Debra couple ch
10
2026-05-14 via Nuitee
L
L couple gb
4
A disappointing overhyped hotel
Pros:

The free drink on arrival.
They kept our bags stored for the day when we checked out.

Cons:

The jacuzzi’s were being cleaned on Sunday morning so we couldn’t actually use them, yet it was during the very limited spa opening hours. The cleaners were in the changing rooms hoovering so the relaxation room was equally out of bounds. Surely all this cleaning should be done prior to the 9am spa opening..

The room was tiny. Couldn’t walk around the bed. The armchair and carpet were both filthy.

Bathroom in need of entire refurbishment. It was mouldy, the bath had a huge chip and the shower saturated the floor because the shower panel is too short. We had to call for new towels to soak up the water.

I don’t know what the hotel deal is with booking.com but it’s not a good deal, I think they assign the worst rooms. We don’t recommend this hotel, it’s not worth the money.

2026-05-14 via Nuitee
C
CHRISTINE couple gb
7
Would have liked a spa treatment - but fully booked so need to book in advance
Pros:

Breakfast was had a good selection.
The staff very accommodating and delightful.

Cons:

Our room- The bathroom large window had NO blind within , plus bathroom curtain in small window could be renewed. (windows were obscured, but lighting within the bathroom at night, outside you would be able to make out a figure within)

2026-05-07 via Nuitee
A
Alison couple gb
10
Lovely relaxing break
Pros:

The service from the staff - everyone was incredibly helpful, attentive & friendly, nothing too much trouble including Ranga delivering a fridge to our room.
Tendayi was fantastic & took great care of us throughout our stay & 5 stars for Reuben for his enthusiasm & helpfulness, we felt so looked after, the breakfasts were lovely & we enjoyed relaxing by the pool.
The staff are a real credit to the hotel.

Cons:

Nothing although we didn’t like leaving .

2026-05-06 via Nuitee
A
Arun couple gb
10
2026-05-05 via Nuitee
P
Peter couple gb
10
2026-05-04 via Nuitee
E
Elizabeth couple gb
10
2026-05-04 via Nuitee
A
Alison couple gb
9
Cosy time in St Peter Port with lovely old style service
Pros:

Very attentive staff from them we arrived, sorting our car out, Reuben was very friendly & efficient showing us where everything was & made us feel welcome. Dinner in the restaurant was lovely as was breakfast.

Cons:

The room was a bit snug but ok for one night, beware the heated towel rails, I got a nasty burn on my arm from briefly touching it when getting my towel, informed reception who were suitably concerned.

2026-04-29 via Nuitee
J
Juhie extended_group gb
6
Pleasant but not again
Pros:

Staff were very friendly

Cons:

The rooms look very tired and the lack of fridge in the room was annoyong

2026-04-20 via Nuitee
C
Craig couple gb
10
I would go back
Pros:

The staff are the best x

Cons:

Location is really good and the afternoon tea is the best

2026-04-16 via Nuitee
S
Steve extended_group gb
10
Highly recommend
Pros:

Hotel and staff were first class

Cons:

Great place to stay

2026-04-15 via Nuitee