Hilton Garden Inn Columbus Airport

Hotels
•
Hilton Garden Inn
7.4 (317 reviews)
4265 Sawyer Road , Columbus , US

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Close to airport / convenient location
Friendly, helpful staff
Clean rooms and lobby
Comfortable beds (reported by multiple guests)
Pool available
Cons:
Significant airport noise / jets taking off
Room issues: broken/loose tiles, loose/outdated carpet, half-broken door
Noisy neighboring rooms / thin connecting doors
Restaurant/menu limited and slow service; breakfast often charged
Extra fees for services (ice, amenities) and perceived poor value

Categories

Cleanliness
9
Many reviewers called the rooms and lobby 'clean' and praised housekeeping; a few reports cited broken tiles and occasional lapses, but overall cleanliness was consistently noted as a positive.
Service
9
Staff repeatedly described as very friendly and helpful; some service gaps noted (front-desk handling of a noisy room, slow restaurant service), but front-line staff hospitality was a clear strength.
Location
9
Proximity to the airport is repeatedly praised and considered very convenient for travelers, though several guests noted significant airport noise and frequent jet takeoffs.
Room Quality
6.5
Mixed room experience: multiple guests enjoyed comfortable beds and good room size, but several noted problems (loose tiles, half-broken doors, outdated or loose carpet, noisy connecting doors and humming noises).
Amenities
6.6
Pool was enjoyed and some amenities are present, but guests reported missing conveniences (no ice machine, digital key issues, lack of stationery) and intermittent access during construction.
Value for Money
6.1
Several guests felt the hotel charged extra for services that are free elsewhere and criticized breakfast fees and overall cost relative to expectations, producing below-average value sentiment.
Food and Beverage
5.6
Multiple complaints about the restaurant: menu items not available, limited offerings, slow service and paid breakfast when guests expected otherwise; food & beverage sentiment is notably weak.
Overall Experience
7.4
Overall a mixed but generally acceptable stay: friendly staff and cleanliness are positives, and location is excellent for airport access, balanced against noise, some room issues and extra fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location in Airport Complex
Situated in the Port Columbus International Airport complex and seconds from the main terminals, the Hilton Garden Inn Columbus Airport offers easy access for travelers.

Comfortable Accommodation with Free Amenities
Guests can enjoy spacious rooms with microwaves and refrigerators, free high-speed internet, a modern fitness center, and on-site dining options at no extra cost.

Proximity to Major Highways and Attractions
With quick access to motorways I-270 and I-670, guests can explore nearby attractions like Columbus city center and the Convention Center effortlessly.

Book your stay at Hilton Garden Inn Columbus Airport for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that parking is only available to registered guests during their stay. Onsite long-term parking is not available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 317 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 5.6
Overall Experience: 7.4
B
Brenda • couple • us
8
2026-10-31 • via Nuitee
P
Patrice • couple • us
8
Pros:

Clean, comfortable, friendly staff.

Cons:

Very loud from airport traffic, but that is expected.

2026-10-29 • via Nuitee
H
heath • extended_group • us
4
If it wasn’t essential to stay there we would’ve left and demanded a refund
Pros:

Close to the airport

Cons:

Beds were uncomfortable, the bathroom floor tiles were loose, construction around the hotel made it difficult to access

2026-10-28 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-10-23 • via Nuitee
S
Samantha • couple • us
10
2026-10-22 • via Nuitee
S
Shawn • solo_traveller • us
1
2026-10-13 • via Nuitee
A
Alvin • solo_traveller • us
9
2026-10-13 • via Nuitee
M
Max • solo_traveller • de
9
2026-10-11 • via Nuitee
F
Fetty • solo_traveller • se
9
2026-10-11 • via Nuitee
M
Michelle • couple • us
10
2026-10-10 • via Nuitee
K
Karsen • couple • us
8
2026-10-08 • via Nuitee
T
Tony • couple • us
8
2026-09-19 • via Nuitee
D
Diane • couple • nz
7
Good room close to airport
Pros:

Good size room and comfy beds

Cons:

Connecting door to room next door allowed a lot of noise to come thru from that room and the guests were up all night with TV going. Air con fan was too strong on low setting

2026-09-15 • via Nuitee
A
Anna • solo_traveller • us
5
Pros:

The closeness to the airport, the cleanliness of the room

Cons:

There was a tile broken on the bathroom, was difficult to get into the room madebit difficult for me to want to leave the room

2026-09-14 • via Nuitee
G
Guentter • couple • us
10
We had a wonderful stay, the hotel staff were very friendly and hospitable 🩷
Pros:

It was very clean and the staff!

Cons:

We liked everything.

2026-09-06 • via Nuitee
K
Kenneth • couple • us
5
Acceptable
Pros:

Convenient to the airport

Cons:

Someone in the room next to ours was having a heated and very concerning argument or fight. We were trying to get a good night’s sleep prior to an early morning flight the next day. The front desk attendant, the only person on duty, banged on their door and told them to be quiet. Gradually the anger revived with the sound of furniture being banged around. Very unsettling.

2026-09-01 • via Nuitee
E
E • solo_traveller • us
3
I won't stay there again without significant improvements.
Pros:

Staff was very friendly.

Cons:

No cold water from sink. Outdated loose carpet throughout. No ice machine. I had to get ice from front desk. Messaging not able to retrieve from room phone. Cable TV cut in and out constantly. No free breakfast for the price I paid. Digital room key not available at 6pm. Watched and listened to countless jets taking off. No stationary.

2026-08-31 • via Nuitee
B
Barbara • solo_traveller • us
10
I would stay there again and recommend it to everyone.
Pros:

Staff was very helpful and friendly. Bed was very comfortable.

2026-08-29 • via Nuitee
M
Marymir • solo_traveller • us
10
2026-08-22 • via Nuitee
R
Richard • couple • us
9
2026-08-12 • via Nuitee