Red Roof Inn PLUS+ Boston - Logan

Hotels
Red Roof PLUS
8.2 (202 reviews)
920 Broadway, I-93 North To Rt 1 (Broadway), Saugus, Massachusetts, 01906 , Saugus , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Elevator
ATM/banking
Safe-deposit box at front desk
Free self parking
Casino nearby
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Friendly staff
Good value for money
Convenient location
Cons:
Cleanliness issues
Room comfort problems
No breakfast provided

Categories

Cleanliness
7.18
Multiple instances of cleanliness issues such as bad odors and an unclean bathroom.
Service
9.65
Staff was generally friendly and helpful, with some positive mentions regarding attentiveness.
Location
8.19
Location was convenient for some, but a busy road made access challenging.
Room Quality
6.14
Several complaints about room conditions, including broken features and uncomfortable beds.
Amenities
8.17
Basic amenities available, but lack of breakfast and a pool noted.
Value for Money
9.97
Good price for the stay given the condition of the rooms.
Food and Beverage
7.18
Limited options as there was only coffee in the morning.
Overall Experience
9.15
Mixed experiences leading to an overall favorable view despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:10

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and a vending machine at your fingertips.

Featured Amenities: Benefit from a 24-hour front desk, safe deposit box, and ATM services for added convenience.

Cozy Guestrooms: Feel at home in our 117 guestrooms with refrigerators, flat-screen TVs, and complimentary Wi-Fi. Freshen up in private bathrooms with free toiletries and hair dryers.

Experience the perfect blend of comfort and convenience at Red Roof Inn PLUS+ Boston - Logan. Book now for a delightful stay near the airport!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 202 reviews
Cleanliness: 7.18
Service: 9.65
Location: 8.19
Room Quality: 6.14
Amenities: 8.17
Value for Money: 9.97
Food and Beverage: 7.18
Overall Experience: 9.15
I
I5100RYandys Couples
10
Good experience
Pros:

Good option and decent price. Upon arrival we were asked if we had a preference which that was nice I think. The room was in good shape, good selection of channels and the fact that we could connect to Netflix was a plus. Overall we had a good experience.

2026-01-12 via Tripadvisor
B
Blodge73 Couples Newry, County Down, Northern Ireland
8
Good option on arrival
Pros:

Stayed here for one night on arrival into Boston Logan Airport. Hotel located on busy road so can be easy to miss entrance and have to do big u-turn if missed. Hotel does not offer breakfast but does have coffee. Room was nice and comfortable. Close to local restaurants and shops, including Walmart.

2025-10-29 via Tripadvisor
E
Erin
6
Pros:

Turn in is off a divide

2025-10-13 via Nuitee
K
Karenkd128 Family Ramsey, New Jersey
4
Terrible hotel - find another!
Pros:

This is a terrible hotel, especially for the price I paid for this room, which was over $300 and that was after using $100 reward credit that I had. My husband and I checked in for one night. First, the room had a terrible smell - musty, damp. Someone from the front desk came up and offered to spray something but we didn’t want to risk that being worse. The room was handicapped accessible ( which we didn’t need) but set up poorly. The sink is outside of the bathroom, but there isn’t even a hook to hang a hand towel. There is a small metal shelf to put toiletries on but when my husband put his shaving kit on it, it came right out of the wall and broke. The lighting in the bathroom was so dim, it was hard to see. Terrible water pressure in the shower as well. The room was a good size and the bed was comfortable. The hotel staff was very nice, hence the two stars. I would never stay here again- my husband said that even if they offered us a free night here, he would never come back!

2025-10-12 via Tripadvisor
W
William
8
Pros:

Perfect for a quick stop overnight on a long weekend during busy season to visit the Salem MA area

2025-10-12 via Nuitee
F
Francisco
10
Pros:

Alright

2025-10-12 via Nuitee
H
Heather friends
8
Pros:

Rooms were clean we didn’t spend much time there only to sleep. The lady at the front desk was very nice and helpful.There was a lot of noise from the high traffic on the main road(our room was located near the road).

2025-10-12 via Nuitee
M
Mary partner
10
Pros:

Red Roof Inn Boston-Logan is a great hotel. The hotel is modern, the grounds are pristine, and the room is clean. The hostess was nice, provided the hotel info, and gave us a choice of the room’s floor and we chose 1 because we didn’t want to lug our bags to a higher floor. Usually the bottom floor is noisy from people walking above but it was very quiet. The bathroom sink was in the room which sounds weird but it was convenient when someone is showering and you need to get ready. The bed was comfortable and the room had a nice chair and desk. There was 3 HBO channels and free wi-fi. The stay here was delightful I highly recommend this hotel.

2025-10-12 via Nuitee
E
Elizabeth
6
Pros:

Clean room, welcoming staff. The parking lot had a lot of trash blowing around and we had some rowdy neighbors across the hall.

2025-10-10 via Nuitee
Z
Zhu
2
Pros:

Checking in was perfect and very friendly, after two nights shift work in hospital, I asked a late checkout and willing to pay late check out fee $40, just asked for one more hour stay to get enough sleep for next night shift work, the front desk lady told me exactly no exception for only one more hour stay even I already agree to pay extra $40. The way she talked to me like a cold rude robot, definitely she is not the person who fit for hotel service.

2025-10-08 via Nuitee
T
TAMMY
8
Pros:

Lawn had been landscaped with seed. Short term problem.

2025-10-08 via Nuitee
K
Kate partner
6
Pros:

a little noisy and not the cleanest but parking was easy and very convenient. Our TV would not turn on which was a bummer because we got this hotel to relax after a red eye flight.

2025-10-08 via Nuitee
S
Sue family
10
Pros:

Very clean room. The gift pack at check in was a nice surprise!

2025-10-07 via Nuitee
M
Michael partner
8
Pros:

The staff was very helpful.

2025-10-06 via Nuitee
S
Sean
8
Pros:

Everything was a-ok

2025-10-05 via Nuitee
J
Juan family
2
Pros:

The property was very dirty, the mattresses are heavily stained and uncleaned there was a dead bed bug and the overall room was dirty there was crumbs on the mattress itself that was left over.

2025-10-04 via Nuitee
P
PIERRE M FREDERIC partner
6
Pros:

It’s ok for a short trip.

2025-10-03 via Nuitee
J
Jewan
8
Pros:

Not bad for a one night stay.

2025-10-03 via Nuitee
E
Elvis
10
Pros:

Clean room
Nice stay

2025-09-30 via Nuitee
R
Rebecka
6
Pros:

Room right next to highway, very noisy

2025-09-27 via Nuitee