Hyatt House Cypress / Anaheim

Hotels
•
Hyatt House
8.7 (472 reviews)
5905 Corporate Avenue , Cypress , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Staff was wonderful
Spacious and clean rooms
Great location near Disneyland
Decent breakfast options
Cons:
Hotel is under renovation
Quality issues with furniture and food

Categories

Cleanliness
7.9
Concerns about renovations led to a less clean feeling, particularly with poor furniture quality.
Service
9.9
Staff were described as wonderful and provided excellent customer service, contributing positively to the experience.
Location
9.1
Convenient location with reasonable parking, close to Disneyland.
Room Quality
8.4
Rooms felt spacious, although renovation issues hinted at potential quality concerns.
Amenities
8.9
Amenities like the kitchen and breakfast offerings were appreciated, though some were limited.
Value for Money
8.4
Overall value seems slightly diminished due to renovation issues impacting the stay.
Food and Beverage
7.9
Breakfast was standard but the food quality was criticized during the stay.
Overall Experience
9.1
Despite some negative aspects, positive staff interactions led to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:26

Property Description

Luxurious Amenities
Indulge in our hot tub, outdoor pool, and H-Bar for a relaxing stay.

Fully Equipped Suites
Enjoy the convenience of a fully equipped kitchen and flat-screen TV in every suite.

Convenient Location
Located just 30 minutes from Los Angeles, with easy access to nearby attractions.

Book your stay at Hyatt House Cypress/Anaheim for a perfect blend of luxury and convenience.

Important information:

A credit card with an EMV chip is required at check-in.

This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 7 per day.

Location

Guest Reviews

8.7
Based on 472 reviews
Cleanliness: 7.9
Service: 9.9
Location: 9.1
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 9.1
D
Davonna • family_with_children • us
9
2026-03-10 • via Nuitee
D
derrickk722 • NONE
4
Mold and Rust?
Pros:

Worst shower conditions I’ve ever experienced in any hotel. Shower and bathroom not the cleanest/need renovating. Even if it was cleaned by staff, there is visible mold and rust. Made me feel uneasy about showering. Luckily I had an old pair of flip flops with me to wear inside the shower.

On a positive note, front of house staff very nice and helpful. Especially Joseph when I checked in.

2026-02-10 • via Tripadvisor
O
okb2026 • Family
2
Worst stay ever
Pros:

I am extremely disappointed with my stay. The front desk staff appeared indifferent, customer service felt inconsistent and preferential toward certain guests. Additionally, when addressing my concerns, Janet, the General Manager, repeatedly interrupted me, making it difficult to fully express my experience. It felt as though excuses were made rather than accountability taken.

Overall, I did not feel valued as a guest at Hyatt House Cypress and will not be recommending this property to anyone.

2026-02-05 • via Tripadvisor
N
Nathalie • couple • pf
10
Very very nice place in a safe area in LA
Pros:

Secure area

Cons:

Renovations

2026-01-29 • via Nuitee
T
Tat • couple • us
8
2026-01-24 • via Nuitee
R
Richard • family_with_children • us
10
2026-01-22 • via Nuitee
T
Terri • couple • us
5
Was OK but not sure I would stay there again
Pros:

Breakfast was good and room was clean and OK

Cons:

We were put in a room near famlies, and they were constantly going in and out of the doors at crazy hours. Someone was opening and closing doors at 1:30 in the morning, was rediculous. If I stay there again I would ask to be put in a room by business people.

2026-01-19 • via Nuitee
C
Clarissa • couple • us
10
2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-01-16 • via Nuitee
R
Rachel • family_with_children • us
10
Sports
Pros:

Room

Cons:

Cost of queen room

2026-01-09 • via Nuitee
K
karltonb2026 • Business
10
Outstanding service
Pros:

Outstanding staff the employees are friendly and helpful. Kitchen staff is awesome and the food was good. I will stay there again

2026-01-07 • via Tripadvisor
H
Hopping-along • NONE • San Francisco, California
2
Active construction-do not stay here!
Pros:

Active construction site! Do not stay here unless you like being woken up at 6:30am every morning by construction noise, enjoy seeing construction mess in the hallways and elevators (only 1 working elevator by the way) and not having a gym. Hotel did not communicate anything about before I showed up for check in.

2026-01-06 • via Tripadvisor
L
lysfgrl • NONE
10
Hidden gem with a wonderful staff
Pros:

Wonderful hidden gem in Cypress. Have stayed here for the past several visits and stay is always wonderful with a welcoming front desk team. Great that hotel is going through a remodel which was needed so looking forward to my future visits to see the changes

2026-01-05 • via Tripadvisor
A
A4713VVgaryb • NONE
2
Renovations could be a problem.
Pros:

The property is undergoing renovation work that makes 2 out of three elevators unavailable. This made getting our luggage to the car difficult.

2025-12-29 • via Tripadvisor
K
Karen • solo_traveller • us
6
Cons:

Hotel is under renovation so the rooms in the location I wanted were not available.

2025-12-27 • via Nuitee
H
Heather • couple • us
9
Pros:

Staff is wonderful.

2025-12-22 • via Nuitee
Q
qclamar44 • NONE • Whittier, California
2
Possibly the worst hotel experience I've ever had.
Pros:

Possibly the worst hotel experience I've ever had; I would have left for another location but I had used World of Hyatt points on the booking. I wasn't told in advance that the hotel was in the midst of a refurbishment. A bit of surprise when there was no water for two days and no hot water on a third day. The gym was closed the entire time. You'd think they would offer some sort of discount. Nope! OK, bad timing but the updates they are doing are cheap. The furniture and fixtures are poor quality and the new paint and wallpaper just accentuates the beat up baseboards and casings. The staff seemed totally indifferent to all of the issues.

2025-12-21 • via Tripadvisor
B
Blanca • family_with_children • us
10
2025-12-18 • via Nuitee
K
Kenny • couple • us
3
2025-11-30 • via Nuitee
R
ronaldhR4623FZ • NONE
10
See above
Pros:

WE had an amazing experience because of Jade, your front desk agent and Michelle, your manager. They helped make our stay one of the very best we have ever had. Their smiles nd positive attitudes towards our needs made the experience better than ever. I would recommend this hotel, especially, because of their excellent customer service.

2025-11-29 • via Tripadvisor