Crystal Beach Suites Miami Oceanfront Hotel

Hotels
7.6 (3072 reviews)
6985 Collins Avenue , Miami Beach , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Good amenities for family stays
Cons:
Poor cleanliness and maintenance
Uninspired service

Categories

Cleanliness
5.81
Reported issues with housekeeping and cleanliness not meeting expectations.
Service
7.28
Mixed feelings on service quality with reports of apathetic staff.
Location
9.82
Positive comments on the hotel's excellent location near the beach and amenities.
Room Quality
6.77
Complaints about the age of the rooms and uncomfortable mattresses.
Amenities
7.8
Some amenities available, but some dissatisfaction, particularly with the pool.
Value for Money
6.76
Concerns regarding value for money considering the condition and services provided.
Food and Beverage
8.81
No specific feedback, assumed standard for the hotel tier.
Overall Experience
7.78
Overall experience mixed due to location and some positive aspects but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:25

Property Description

Luxurious Oceanfront Hotel in Miami Beach, Florida

Outdoor Pool and Fitness Centre
Indulge in relaxation at our outdoor pool or stay active at the fitness centre during your stay. Enjoy the perfect blend of leisure and wellness at our hotel.

Modern Suites with Premium Amenities
Experience comfort and style in our suites featuring a kitchenette, living room, and premium bedding. Upgrade to our premium suites for granite countertops and multiple flat-screen TVs.

Convenient On-Site Facilities
From a launderette to an ATM machine and vending machines, we have everything you need for a hassle-free stay. Make use of our boarding pass computer, luggage scale, and ice machines for added convenience.

Book now and experience the ultimate beach getaway at Crystal Beach Suites Miami Oceanfront Hotel.

Important information:

Please note that guests must be 21 years of age or older in order to check in.

Suites can accommodate up to 4 people maximum. Rates are based on double occupancy for guests over the age of 3.

Please note the resort fee includes the following:
- WiFi
- Fitness center access
- Beach and pool towels
- Access to Boarding Pass Computer and Printer
- Two (2) complimentary/free beach lounge chairs per day per suite
- Fax and copy machine serviceGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 3072 reviews
Cleanliness: 5.81
Service: 7.28
Location: 9.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 6.76
Food and Beverage: 8.81
Overall Experience: 7.78
R
Roxana M family_with_children ar
10
Muy buen hotel a muy buen precio.
Pros:

La ubicación,la habitación y la cama era excepcional.

Cons:

El sistema de estacionamiento en un parking público con una aplicación. Y la falta de información y simpatía de las personas del front desk.

2026-04-10 via Nuitee
D
Dinesh Kumar family_with_children us
3
2026-04-10 via Nuitee
G
Guillermo Manuel couple ar
9
Buenisima!!!!
Pros:

La limpieza y orden

Cons:

Solamente pidieron café el primer día….

2026-04-10 via Nuitee
B
bdatraveller family_with_children bm
6
Okay place to stay
Pros:

It was okay. Nothing to rave about. Room was decent.

Cons:

Wifi on the 4th floor not good.

2026-04-10 via Nuitee
B
Barlage solo_traveller us
8
Pros:

Being on the ocean. Loved Collin Street to ride the free trolley
Liked they had bus trips to book

Cons:

There wasnt a thing i disliked!!

2026-04-10 via Nuitee
J
Jenna couple us
8
Nice hotel, great location. Great Beach!
Pros:

This hotel is in a great location on Miami Beach near a lot of great restaurants. The rooms themselves are big, but perhaps not the nicest I’ve been in. The price for what it is and its location was great though. The beach chairs with the company on the beach was a great touch. Late check out is only available if they aren’t busy but they will allow you access to the bathrooms in the lobby after check out if needed. There is a $1 fee for each piece of luggage if you store it which isn’t much but seems unnecessary. Overall we thought this place was convenient for an overnight in Miami.!

Cons:

Perhaps it was a bit outdated inside? But not bad!

2026-04-09 via Nuitee
P
PAULA REGINA family_with_children br
9
Pros:

Custo benefício excelente!

2026-04-07 via Nuitee
M
Michał family_with_children pl
7
Pros:

Dobra lokalizacja.

2026-04-07 via Nuitee
P
Pallini family_with_children ar
8
2026-04-07 via Nuitee
S
Sandra family_with_children us
10
We would stay again!
Pros:

The hotel is near lots of restaurants and shops. The beach is right outside the hotel. The staff were all friendly and helpful. Check in was quick and easy. Pool was nice and clean. Beach chairs and umbrella included as well.

Cons:

I liked everything. It could use some updates, but nothing prevented us from having a great time.

2026-04-06 via Nuitee
P
Paret Santana couple us
10
2026-04-06 via Nuitee
L
Lina extended_group co
7
2026-04-06 via Nuitee
S
Susana Carmona family_with_children ar
8
Pros:

The location.
The room was clean and comfortable .
The bed wad comfortable .
There wrre no glasses , thpugh .
I requested them and they immediately gave me a few paer glasses.
Therecis a water dispenser with hot/ cold water and also an ice machine on the lowet floor.

Cons:

The price .

2026-04-06 via Nuitee
M
Marie-Josée family_with_children ca
9
2026-04-05 via Nuitee
P
Pamela family_with_children cl
6
Regular
Pros:

La ubicación muy cerca de la playa.

Cons:

En las fotos se ve más bonito q en la realidad.
La vista desde la ventana de la habitación era fea(un muro de otro hotel, pasillo)
En la foto, pareciera q hay acceso directo por dentro del hotel hacia la plata, pero no es así, hay q salir a la calle por el lobby del hotel, cruzar una ciclo via/peatonal y de ahí la playa.
La piscina fome, no había vida, ni salvavidas, ni siquiera una cafetería o bar. Estaba como en un. Patio trasero.
Muy caro para lo que se ofrece.

2026-04-05 via Nuitee
D
Desmond family_with_children gb
8
2026-04-05 via Nuitee
J
Justin family_with_children us
10
2026-04-04 via Nuitee
C
Cindy family_with_children us
10
Pros:

Beautiful clean property

Cons:

N/A

2026-04-04 via Nuitee
D
Daniel couple br
10
2026-04-04 via Nuitee
M
maria luz family_with_children ar
4
Pros:

El conserje rápidamente me dijo que hacer ante mis quejas.

Cons:

Me cambiaron dos veces de habitación: la primera vez porque había olor a gas, la segunda por cucarachas

2026-04-04 via Nuitee