Mercure Rhodes Alexia Hotel & Spa

Hotels
Mercure
8.5 (929 reviews)
54, Orfanidou Str. , Rhodes Town , gr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Brilliant service
Good location
Spotless rooms
Excellent breakfast
Cons:
Issues with air conditioning
Staff not always pleasant
Limited food options
Unpleasant experience regarding late check-out.

Categories

Cleanliness
7.83
Room was spotless according to some reviews, but issues with air conditioning noted.
Service
9.3
Brilliant service highlighted, but some negative experiences with staff mentioned.
Location
9.34
Good location close to beach and old town.
Room Quality
8.29
Rooms described as okay but with issues noted regarding bedding comfort.
Amenities
7.82
Some limitations due to hotel closing for winter, affecting services.
Value for Money
8.28
Hotel considered reasonable but some services felt lacking compared to price.
Food and Beverage
8.33
Breakfast staff fantastic but limited food options due to hotel policy.
Overall Experience
8.8
Mixed feedback with a few positive notes but overall some disappointment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:45

Property Description

Luxurious Accommodation by the Beach
Mercure Rhodes Alexia Hotel & Spa offers a serene escape with its pool and proximity to the beach. The rooms and suites, with their soft color palette and modern amenities, provide a comfortable retreat.

Culinary Delights and Refreshing Drinks
Indulge in a variety of dining options at the a la carte restaurant serving Greek and international cuisine, or enjoy Greek specialties at the snack bar. Unwind at the pool bar with a selection of cocktails, soft drinks, and more.

Exciting Activities and Convenient Location
For the adventurous guests, water sports activities are available on the beach. Explore the nearby shops, restaurants, and the historic Old Town of Rhodes. With free parking on site, convenience meets luxury at Mercure Rhodes Alexia Hotel & Spa.

Book now for an unforgettable stay at Mercure Rhodes Alexia Hotel & Spa!

Important information:

Please note that late check out from 12:00 to 18:00 is upon charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RHO

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 929 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
F
Filiz solo_traveller tr
10
Pros:

Merkeze yakın olması büyük avantaj. Otel çok temiz çalışanlar çok güleryüzlü her gün odamız temizlendi ve havlular değiştirildi. Kahvaltısı muhteşemdi. Tekrar gelsem yine burda kalırım.

Cons:

Odalar biraz daha geniş olabilirdi onun haricinde her şey çok güzeldi.

2026-07-11 via Nuitee
P
Patrik couple sk
6
Pros:

* The hotel has a great location directly next to the beach.
* The rooms have a very large and spacious balcony, which is a great advantage.
* The staff, especially the waiters, were very friendly, helpful, and professional throughout our stay.

Cons:

* The hotel is located on a very busy street full of bars and clubs. During the night, you can often hear loud music, people shouting, and general nightlife noise, which can be disturbing if you are looking for a quiet holiday.
* Although the hotel is located right next to the beach, this beach is very windy. There is almost always strong wind and often big waves. For a calmer beach and more comfortable swimming, you need to go to the opposite side.
* The hotel swimming pool has very limited opening hours and is only available until 6:30 PM. The pool area is also very windy.
* Dinner is not served as a buffet. Instead, guests receive a menu with a choice of one soup, one salad, two main courses, and one dessert. A disadvantage is that even drinking water has to be paid for separately every time.
* The shower was one of the biggest problems. The water temperature changed randomly, as did the water pressure. Sometimes the water even stopped running completely.
* The bathroom is quite small, although it is sufficient for basic needs.

2026-07-11 via Nuitee
M
Michiel couple at
10
2026-07-11 via Nuitee
C
Carmen-Diana solo_traveller at
9
Modernes hotel
Pros:

Das Hotel ist sehr zu empfehlen für einen Kurzurlaub in Stadt Rhodos. Es ist sehr komfortabel, gute Matratzen, ein gutes Frühstück mit gute Kaffee.

Cons:

Die Zimmer sind etwas hellhörig aber das habe ich fast überall im Griechenland gehabt. Wir haben schlecht erwischt da Maturareisenden da waren und die haben fast jede Nacht bis 3-4 in der Früh laut gefeiert. Naja dafür kann das hotel nichts...

2026-07-10 via Nuitee
H
Hlieb family_with_children ua
6
2026-07-10 via Nuitee
M
maman extended_group il
8
2026-07-10 via Nuitee
M
M_ solo_traveller fi
8
Pros:

Location was good. Beach, restaurants and supermarket all near. Staff was very friendly. It was a pleasant surprise that the room included complimentary soft drinks. We enjoyed the balcony and the sea view, even though the buildings in front slightly obstructed the view. Room cleaning was perfect and bathroom was in good condition.

Cons:

We had 3 persons in the room (2 adults and young), so it would have been nice that drinking glasses and coffee/tea cups would have been given to all 3 and not just to 2. We were happy, however, when we received an extra coffee cup from the cleaner upon request. There were absolutely no hooks or racks for clothes. Music and sounds from bars/clubs drifted into the room at night, causing some disturbance. The pool area with sunbeds was pretty small and shady. The pool bar was nice.

2026-07-10 via Nuitee
M
Miler couple il
10
2026-07-09 via Nuitee
H
Hüseyin couple tr
10
2026-07-09 via Nuitee
R
Robert extended_group at
10
2026-07-09 via Nuitee
L
ludovic solo_traveller fr
10
Pros:

La gentillesse du personnel. Le confort de la chambre.

Cons:

En juillet il fait chaud en Grèce

2026-07-08 via Nuitee
O
OFEK couple il
10
The whole hotel was super clean and looking very nice. through the whole stay the staff were very friendly and the servi
Pros:

Service is on top! Staff is very friendly and helpfull

Cons:

Everything was amazing

2026-07-08 via Nuitee
E
Emilija extended_group at
8
2026-07-08 via Nuitee
A
Ariel couple il
10
Pros:

הצוות היה ממש טוב וכולם היום נחמדים ועזרו תמיד
ומהמקום והמלון טובים מאוד

Cons:

היה קצת ריח לא נעים משירותים כנראה מהביוב

2026-07-06 via Nuitee
אירנה couple il
9
נהיננו מהחדר ומהאזור
Pros:

המלון במקום מאוד נוח, גם קרוב לים ולחופים שונים וגם למרכז העיר והעיר העתיקה. החדר שלנו היום עם נוף לים והוא היה מרהיב! למרות שהמלון נמצא בקו שני מהים, ראינו מבנים ישנים ושבורים למטה לפנינו, אבל זה לא הפריע במיוחד לנוף. ארוחת בוקר הייתה טובה. הצוות מאוד נחמד. פעמים בשבוע הייתה מוזיקה חיה של להקות צעירות ומוכשרות. היה כיף. בריכה מאוד נעימה.

Cons:

לא היו בכלל ארוצים בטלוויזיה שאפשר לראות. לא ארוצי סרטים באנגלית ולא מוזיקה נורמלית. הכול היה או ביוונית או בגרמנית.

2026-07-06 via Nuitee
Y
yehoda family_with_children us
10
נהנינו מאוד היה מהמם
Pros:

המיקום מעולה ,היחס מעולה , המלון נקי ברמת בית מרקחת ממש מיקום מרכזי קרוב להכל מרחק הליכה ברגל לשוםינג של כל המותגים, חוצים רק כביש ואתם בים . ממש מיקום מצויין

Cons:

הגודל של החדרים יחסית קטן כל החדרים מתאימים לזוג 3 אנשים בחדר זה יותר מדי החדרים ממש קטנים
והמבחר בארוחת הבוקר ממש דל

2026-07-06 via Nuitee
L
Luciano extended_group it
8
Esperienza nel complesso positiva
Pros:

La cortesia del personale

Cons:

Sorge in una zona al momento degradata

2026-07-05 via Nuitee
L
Levent couple tr
9
Performans / fiyat dengesi iyi
Pros:

Konum olarak heryere yakın, old town ve çevresine yürüme mesafesinde, sabah kahvaltı yeterli ve güzel, çevrede yakında bir çok güZel restorant ve market var, yanın da Barlar sokağı var gece eğlencesi için yetişkinler için ilginç deneyim oldu, ama akşam vakti için çoçuk varsa tavsiye etmem,

Cons:

Tesis genel olarak iyi , ve çalışanlar yardım sever , Barlar sokağı yakın olması gece gürültü seviyesi fazla olabiliyor ve akşam başlayıp ertesi gün sabah 06:00 kadar devam ediyor , ama hotel olarak güvenli ve sorun yok

2026-07-05 via Nuitee
H
Hana extended_group cz
9
2026-07-05 via Nuitee
T
Tatiana family_with_children ru
10
Pros:

Всё прошло отлично! Мы бронировали отель за сутки до заезда нам сделали апгрейд номера и приветственные 🥂 Администраторы на ресепшн очень приятные и отзывчивые. Местоположение отличное. Море в 3-х минутах ходьбы. Вид из окна как раз на море. Рядом много вкусных ресторанчиков. До старого города и магазинов 10 минут пешком.

Cons:

Отель молодежный. Вечером шумновато. Если вам это не мешает, в остальном всё отлично.

2026-07-05 via Nuitee