Mercure Rhodes Alexia Hotel & Spa

Hotels
Mercure
8.5 (766 reviews)
54, Orfanidou Str. , Rhodes Town , gr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Brilliant service
Good location
Spotless rooms
Excellent breakfast
Cons:
Issues with air conditioning
Staff not always pleasant
Limited food options
Unpleasant experience regarding late check-out.

Categories

Cleanliness
7.83
Room was spotless according to some reviews, but issues with air conditioning noted.
Service
9.3
Brilliant service highlighted, but some negative experiences with staff mentioned.
Location
9.34
Good location close to beach and old town.
Room Quality
8.29
Rooms described as okay but with issues noted regarding bedding comfort.
Amenities
7.82
Some limitations due to hotel closing for winter, affecting services.
Value for Money
8.28
Hotel considered reasonable but some services felt lacking compared to price.
Food and Beverage
8.33
Breakfast staff fantastic but limited food options due to hotel policy.
Overall Experience
8.8
Mixed feedback with a few positive notes but overall some disappointment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:45

Property Description

Luxurious Accommodation by the Beach
Mercure Rhodes Alexia Hotel & Spa offers a serene escape with its pool and proximity to the beach. The rooms and suites, with their soft color palette and modern amenities, provide a comfortable retreat.

Culinary Delights and Refreshing Drinks
Indulge in a variety of dining options at the a la carte restaurant serving Greek and international cuisine, or enjoy Greek specialties at the snack bar. Unwind at the pool bar with a selection of cocktails, soft drinks, and more.

Exciting Activities and Convenient Location
For the adventurous guests, water sports activities are available on the beach. Explore the nearby shops, restaurants, and the historic Old Town of Rhodes. With free parking on site, convenience meets luxury at Mercure Rhodes Alexia Hotel & Spa.

Book now for an unforgettable stay at Mercure Rhodes Alexia Hotel & Spa!

Important information:

Please note that late check out from 12:00 to 18:00 is upon charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Dec 9, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RHO

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 766 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
R
Reyhan family_with_children tr
9
Pros:

Herşey çok güzeldi ama su istediğimizde ek ücret ödemek bana gereksiz üzücü geldi
Kahve içmek için kapsül istediğimizde verdiler ücretsiz fakat suya neden 2€ verdik gereksizdi onun dışında herşey güzeldi 🌸🌸🌸

2026-01-20 via Nuitee
M
Maria Cristina family_with_children it
9
Pros:

La colazione era molto buona, la camera spaziosa e pulita, la posizione dell'hotel ottima,alla reception sono gentilissimi. . Un grazie particolare alla Sig.ra Melten,veramente gentilissima,ci ha dato ottimi consigli ! Ci ritorneremo presto !

2026-01-19 via Nuitee
F
Fabiana solo_traveller ch
7
2026-01-19 via Nuitee
A
Antonino Tindaro solo_traveller it
10
Excellent position. Staff amazing and very friendly! I definitely recommend! Super!!!
2026-01-19 via Nuitee
A
ahmet extended_group tr
10
Mükemmel
Pros:

Kahvaltı

Cons:

Çevredeki gürültü

2026-01-19 via Nuitee
L
Leanne extended_group au
9
Great
Pros:

The reception and bar staff were very friendly and helpful

2026-01-19 via Nuitee
N
Naile extended_group tr
10
2026-01-19 via Nuitee
V
Valdeko couple fi
9
2026-01-19 via Nuitee
K
Kubra family_with_children tr
8
2026-01-19 via Nuitee
H
HADAR extended_group il
10
2026-01-19 via Nuitee
E
Ebuzer extended_group li
10
2026-01-19 via Nuitee
R
Rotem extended_group il
10
2026-01-19 via Nuitee
S
Sonia couple it
9
2026-01-19 via Nuitee
V
Vella family_with_children au
8
Great stay in a wonderful hotel in a beautiful part of the world
Pros:

the location was great, staff so friendly and helpful . The hotel was lovely great facilities and so modern and clean.

Cons:

The lifts were very small and the hotel had a lot of construction around that impacted the views and also there was construction noise in the day. There were also lot of teens staying at the hotel in group.

2026-01-19 via Nuitee
G
gordon family_with_children nz
10
Great staff
Pros:

Brilliant service will stay again.

2025-12-06 via Nuitee
H
Hakan family_with_children tr
10
Başarılı ve memnun educi
Pros:

Personelin takim ilgisi ve pozitif yaklaşık.

2025-11-30 via Nuitee
V
Vladan solo_traveller rs
8
Ok stay, nothing especially bad or good
Pros:

Looks ok, and is ok. There are a lot of parking spaces, which is rare for Rhodes.

Cons:

Nothing special for the price. Classic greek professionalism - there is none. Staff is not really pleasant. Person that checked me in once tried to forbid me to enter the hotel because she didn’t recognize me. I had to show her the key for my room. People in their cafe don’t really expect that they should serve you. But this is just classic Greece. Nothing strange here.

2025-11-21 via Nuitee
O
Orly extended_group il
10
2025-11-20 via Nuitee
O
Oliver family_with_children gb
8
2025-11-09 via Nuitee
R
Rosen extended_group il
7
נחמד
Pros:

המיקום שלו היה טוב והצוות מלון היה נחמד סהכ חדר סבבה

Cons:

המזגן עשה לנו המון בעיות, השמיכות זה כמו סדין ולא באמת שמיכה
וגם היינו שלוש בחדר והמיטה הנוספת הייתה מאוד לא נוחה

2025-11-09 via Nuitee