Hampton Inn by Hilton Boston/Cambridge

Hotels
Hampton Inn
8.2 (372 reviews)
191 Monsignor O'Brien Highway , Cambridge , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Service inconsistency
Noise from air conditioning

Categories

Cleanliness
7.63
Concerns about hygiene with stained linens and found items in the room.
Service
8.6
Staff were friendly and accommodating, though some service issues noted.
Location
9.04
Great location, close to TD Garden and easy access to transportation.
Room Quality
7.89
Rooms were updated and comfortable, but issues with noise and functionality.
Amenities
8.62
Breakfast was decent and provided good variety.
Value for Money
7.58
Pricing was high for the quality and service experienced.
Food and Beverage
8.13
Breakfast was enjoyable with good variety.
Overall Experience
8.1
Mixed feelings due to cleanliness and service, but overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:24

Property Description

Convenient Location
Situated just 7 minutes from Boston Common and a short walk to MIT, the Hampton Inn Boston-Cambridge offers an ideal location for both leisure and business travelers.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, work desk, and complimentary toiletries, ensuring a comfortable stay for every guest.

Convenient Amenities
Enjoy free Wi-Fi, access to the on-site fitness center, and helpful services like a 24-hour reception, dry cleaning, and laundry facilities during your stay.

Book now to experience the perfect blend of convenience and comfort at the Hampton Inn Boston-Cambridge!

Important information:

Please note that parking is limited to 1 vehicle per guest room and is subject to availability. Maximum height clearance is 6'7". Additional paid parking is available nearby. On-site parking is not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 372 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.04
Room Quality: 7.89
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.1
B
Ben family_with_children au
10
2026-02-08 via Nuitee
J
Jean-Yves couple ca
10
Pros:

Chambre très confortable

Cons:

Calme , propreté et bien situé.
Accès stationnement intérieur.

2026-01-26 via Nuitee
A
Abbott couple us
8
2026-01-23 via Nuitee
S
Sikelela solo_traveller us
9
Fantastic!
Pros:

Staff was friendly, room was nice and clean and everything was just good

Cons:

Breakfast selection was a bit limited

2026-01-19 via Nuitee
K
Katherine extended_group us
8
2026-01-19 via Nuitee
J
Jeff solo_traveller us
8
2026-01-19 via Nuitee
V
Vincent couple us
5
Pros:

Breakfast was good, location and seating was good, as well.

Cons:

TV was very confusing, no instructions. Elevator from parking garage was out of order when I returned from my engagement. I had to climb 3-4 flights of stairs to lobby. I am mobility impaired and that was a real issue for me. Secluded stairwell and if I had fallen, it would not have been good.

2026-01-19 via Nuitee
C
Corrigan couple us
10
2026-01-19 via Nuitee
S
Stephanie couple us
9
Pros:

Location, breakfast was delicious!! Clean.

2026-01-18 via Nuitee
S
Sophie solo_traveller gb
7
2026-01-05 via Nuitee
Y
Yining couple us
10
2025-12-31 via Nuitee
L
Lauren family_with_children us
10
Perfect for what we needed for one nite. Would stay again
Pros:

Hampton inn was a great location for us. I found the room to be quiet and comfortable over all. Bed was comfortable too

Cons:

There was nothing that I didn’t “like”

2025-12-29 via Nuitee
D
David couple us
8
2025-12-29 via Nuitee
S
Sarah couple us
10
2025-12-29 via Nuitee
M
madziulka111 family_with_children pl
10
2025-12-21 via Nuitee
P
piccode Couples Pepperell, Massachusetts
4
Older hotel showing its age a bit
Pros:

Positive: room rates were ok and there was free underground parking.

Not so great:
Both chairs in the room had stains in them (see pics)

water damage on the ceiling of the room was showing.

Heating/cooling not optimal - could not keep the room cool at night. Had temp controls on the heater/ac unit under the window and also on the wall - no clear instructions on how to make sure the right one was used.

2025-12-20 via Tripadvisor
N
Natalie couple us
8
2025-12-17 via Nuitee
N
Nikki extended_group us
6
2025-12-16 via Nuitee
I
Ilona solo_traveller us
10
2025-12-15 via Nuitee
J
Jesús extended_group es
7
El hotel está bien, pero el personal de recepción debería mejorar el trato a los clientes
Pros:

El desayuno estaba bien. La situación buena para lo que necesitábamos, unos 20 minutos andando hasta el TD Garden. La cama cómoda y muy grande, pero mucho ruido del aparato de aire acondicionado, que ademas no se puede manejar desde la habitación.

Cons:

La atención del personal de recepción no fue nada agradable, no deberían atender con esa desgana a los clientes, parecía que nos estaban haciendo un favor al hacer checking, ni nos miraban a la cara para hablarnos, aparte de que no es cierto que hablen español como dice en Booking. No pudimos descansar bien por el ruido que hacía el aparato de aire acondicionado de nuestra habitación, ni se podía desconectar desde la habitación, ni tampoco subir o bajar la temperatura y a veces salía aire frio.

2025-12-14 via Nuitee