UNA Hotels One Siracusa Wellness & SPA

Hotels
•
Gruppo UNA
8.6 (1398 reviews)
Via Diodoro Siculo 4 , Siracusa , IT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Nice amenities
Cons:
Room size limitations
Some cleanliness issues

Categories

Cleanliness
8.09
Some concerns about cleanliness mentioned, particularly with bathroom condition.
Service
9.06
Consistently positive comments about the staff being friendly and accommodating.
Location
8.3
General sentiments about the location being calm and near necessary amenities, but noted as a bit far from tourist attractions.
Room Quality
8.05
Issues raised regarding room size and lack of certain amenities like bidets.
Amenities
9.08
Positive feedback on the spa and breakfast, though some amenities like the pool were seen as overpriced.
Value for Money
8.54
Some comments suggest good overall value, but specific amenities were perceived as expensive.
Food and Beverage
9.09
Strong praise for breakfast quality and variety.
Overall Experience
8.56
Overall a pleasurable stay with some minor issues but good vibes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:09

Property Description

Panoramic Position and Modern Accommodation
UNAHOTELS One Siracusa offers a modern stay in a panoramic location, just a short drive from Siracusa's historic center. The hotel boasts a roof-top terrace with stunning views, contemporary rooms with designer furnishings, and a panoramic glass elevator.

Luxurious Amenities and Relaxation
Guests can enjoy a 26-inch satellite LCD TV, DVD player, and en suite bathrooms in all rooms. The Sky Roof terrace serves drinks with breathtaking views, while the Dream spa offers a Finnish sauna, thalasso pool, Turkish bath, and sensory shower in a natural cave setting. The gym features state-of-the-art equipment and Pilates programs, and a private rocky beach is a short walk away.

Convenient Location and Nearby Attractions
Located near Neapolis Archaeological Park and the Ear of Dionysius Cave, UNAHOTELS One Siracusa provides easy access to local landmarks. Free private parking is available for guests, making exploration hassle-free.

Book your stay at UNAHOTELS One Siracusa for a luxurious and convenient experience.

Important information:

Please note the spa and gym are available on request and at extra costs.

Please note that the restaurant from Monday to Thursday from 19:30 to 22:30. From Friday to Sunday it is only open upon prior reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Location

Guest Reviews

8.6
Based on 1398 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.3
Room Quality: 8.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
F
Fabien • couple • fr
10
Pros:

Le confort de la chambre et l'accueil du personnel

Cons:

La température faible du Spa

2026-10-30 • via Nuitee
A
Adriana • couple • es
6
Pros:

Todo excelente menos la ubicación.

2026-10-29 • via Nuitee
S
Salvatore • couple • it
10
Hotel super!
Pros:

Hotel bellissimo. Staff accogliente e colazione ottima.

Cons:

Nulla

2026-10-28 • via Nuitee
A
alfio • solo_traveller • it
10
2026-10-28 • via Nuitee
D
David • couple • il
8
תמורה טובה במחיר סביר
Pros:

מיקום מצויין לטיול באיזור. חניה די גדולה הצמודה למלון. קונספט שלחיסכון באנרגיה ובחומרי גלם כדי למנוע זריקה של אוכל. קונספט של אמון בין האורח למלון על ידי שרות עצמי בבאר למשל ודווח על מה שנצרך.

Cons:

המלון בנוי על שטח מצומצם ודי צפוף. הצבעים של הקירות הם בגווני אפור ושחור שזה קצת קודר וחשוך.

2026-10-26 • via Nuitee
J
Johan • couple • be
5
Pros:

The hotel positions itself as 4 star. It is 3 star at maximum.

Cons:

Location, darkness

2026-10-26 • via Nuitee
J
Jakob • couple • de
4
2026-10-25 • via Nuitee
M
Maria • extended_group • pl
2
2026-10-23 • via Nuitee
R
restifo • couple • it
9
Pros:

Hotel moderno, ottimo stato e bellissime terme. Colazione abbondante e molto buona. Abbiamo anche usufruito di un ottimo upgrade della camera.

Cons:

Unica nota dolente il bagno che si allegava e la mancanza del bidet.

2026-10-23 • via Nuitee
I
itzhak • extended_group • il
8
The staff, including the reception manager, are admirable. The breakfast is very good and varied, an
Pros:

The staff, including the reception manager, are admirable. The breakfast is very good and varied, and the option to order exactly what you want without wasting money is an excellent option.

Cons:

We did not visit the spa because the price was excessive at 50 euros per person.

2026-10-22 • via Nuitee
E
Emanuela • couple • it
10
Relax assicurato : SPA fantastica e ristorante da Stella!
Pros:

Ottima colazione dolce e salata, che, con grande sorpresa, prevedeva un menù espresso incluso. Un percorso SPA suggestivo ricavato nella roccia naturale ed immerso nel verde delle piante, con accesso illimitato per un giorno e trattamenti abbinati in cabina di altissima qualità. Abbiamo provato il ristorante ed è stato sorprendente, oltre le aspettative…cura nei piatti e nel servizio, con un risultato eccellente.

2026-10-20 • via Nuitee
A
alberto • couple • it
8
2026-10-19 • via Nuitee
Y
Yves • couple • ca
9
2026-10-19 • via Nuitee
S
Suzanne • couple • ch
7
My stay was saved by an extremely efficient staff, but I don’t think that I will come back
Pros:

Personnel were very good and informative
Loved the plants every where

Cons:

The “extras” charged all along! Eg: 4€for more water (we received only 300ml for 2 people/2nights). A bottle a day should be the minimum!
Extra for the salt room in the spa (when we were told that the price was for ALL the spa, all day!
A part from the spa, there are not the usual amenities for a 4****!
Very Small bathroom (the mirror in front of the toilet is frankly a no no!) no bidet and while the makeup mirror was a +, it was placed very low! (And I am only 157cm tall!!!)
No facilities to make tea or coffee
Beds very hard

2026-10-18 • via Nuitee
M
Mariano salvatore • couple • it
8
2026-10-18 • via Nuitee
S
Stephan • couple • de
9
Pros:

Everything was great, the staff was amazing and very helpful

2026-10-17 • via Nuitee
D
Daniel • couple • ar
9
2026-10-16 • via Nuitee
J
Julie • couple • ca
10
Pros:

Breakfast was exceptional. The room was nice and clean. Parking also very convenienty

Cons:

It was very confusing to find the hotel

2026-10-14 • via Nuitee
E
Eduardo • couple • no
5
A playground in the cementery
Pros:

The breakfast was good.

Cons:

It's a worn-out urban wanna-be fancy hotel completely misplaced in a residential suburb. Such a weird place. We booked the place, mainly misled by the spa and pool pictures. When we got there, we understood that it was not a pool, but a jacuzzi, and it was not open, but just for people who booked a treatment. So we booked a treatment (very expensive), only to be thrown around unfinished passages, where we in robes shared space with construction workers coming in and out. It feels like you are trespassing while walking around the common areas, but that might be due to the bad customer service experience we had, from the checkin to checkout. People weren't talking to us, making us wait, and just looking unfriendly. I really don't know if it was due to their poor English skills, or some cultural thing, but we never felt welcome. Exception to be made, to one worker during the breakfast that she was great. The location was also not good if you are a tourist interested in exploring Ortiglia; it was a far and uninteresting walk.

2026-10-12 • via Nuitee
B
Bartłomiej • couple • pl
9
Pros:

We had a very good time in this hotel! We loved the interior design in common space but especially the staff there which was super friendly with special thanks to Silvana who made our breakfasts experience as if we were visiting a good aunt in Sicily! The best person in Siracuza:) overall stay there was solid 9/10

2026-10-11 • via Nuitee