Hilton Chicago/Oak Lawn

Hotels
Hilton Hotels & Resorts
8 (1260 reviews)
9333 South Cicero Avenue , Chicago , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean Hotel
Friendly Staff
Spacious Rooms
Great Location
Cons:
High Fees
Parking Charges
Some Cleanliness Issues

Categories

Cleanliness
7
Some issues with cleanliness noted (stains on covers, broken items).
Service
9
Excellent service from staff, especially mentioned James the shuttle driver.
Location
8.5
Convenient location near medical center and dining options.
Room Quality
8
Rooms generally well-presented and clean despite some issues.
Amenities
8
Amenities were good but some were limited (pool closed).
Value for Money
7
Pricy fees for parking and extra charges affect value perception.
Food and Beverage
8.5
Good food quality and positive mentions of restaurant service.
Overall Experience
8
Enjoyable stay overall with notable strengths in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:49

Property Description

Convenient Location and Amenities
Located just 4 miles from Chicago Midway International Airport, Hilton Chicago/Oak Lawn offers free airport shuttles, making travel a breeze. The indoor pool provides relaxation, while spacious rooms with flat-screen TVs and free WiFi ensure a comfortable stay.

Diverse Facilities
Guests can enjoy a fitness center, business center, and two on-site restaurants - South Side Social Neighborhood Kitchen and Tap, and Starbucks. With 17,000 sq ft of meeting spaces, this hotel caters to both leisure and business travelers.

Nearby Attractions
Conveniently situated near Oak Lawn subway station and Children’s Museum, the hotel is also in close proximity to Brookfield Zoo, University of Chicago, and Adler Planetarium. Explore the area with ease from Hilton Chicago/Oak Lawn.

Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1260 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
O
Ora extended_group us
10
2026-08-29 via Nuitee
S
Sandra family_with_children us
10
2026-08-29 via Nuitee
I
Irakli solo_traveller us
8
2026-08-28 via Nuitee
L
Lexus extended_group us
1
2026-08-27 via Nuitee
S
Sally solo_traveller us
9
It was clean and pleasant, except for the music coming from the window cleaners.
Pros:

shower

Cons:

noise

2026-08-27 via Nuitee
A
Artimeda-Josipa solo_traveller hr
8
2026-08-25 via Nuitee
I
Ishmael solo_traveller us
10
Grand Place to Stay
Pros:

Everything (staff, cleanliness, space, etc)

Cons:

Nothing

2026-08-24 via Nuitee
K
Kamila solo_traveller co
10
2026-08-23 via Nuitee
A
Aretha solo_traveller us
8
2026-08-20 via Nuitee
A
Alexis couple us
1
2026-08-20 via Nuitee
T
Tina Parks solo_traveller us
5
Not too happy
Pros:

I like the hotel just a few mishaps

Cons:

Bathroom too small. Both sinks were very slow draining and it took 2 days before someone came to fix it. The day before checkout housekeeping woke us up at 8:40ish and after I told them we were still sleeping and to come back later, they never came back. No one cleaned the shower each day.

2026-08-18 via Nuitee
D
daniellA2305EG Business
10
Great service from James
Pros:

Great service all around from the Hilton shuttle driver James.

2026-08-15 via Tripadvisor
6
629farans Family
10
Wassim’s excellent service
Pros:

I loved my experience here, Wassim was an extremely exceptional server and made the experience one I will remember forever. He was thoughtful, generous and cared about our experience. Wonderful person and enjoyed his service.

2026-08-15 via Tripadvisor
N
Noemi couple us
10
Comfortable and the front desk where very helpful and nice
Pros:

Everything

Cons:

The beds

2026-08-15 via Nuitee
J
jeremyvH5064WV Business
10
Great service
Pros:

James was really great and very helpful.

2026-08-14 via Tripadvisor
D
D4595XAmichaelc Business
10
Work trip
Pros:

James our shuttle driver was awesome. Quick courteous and always on time picking us up. We greatly appreciate him.

2026-08-14 via Tripadvisor
3
311biankab Solo travel
10
Great driver!
Pros:

James was so amazing! His driving was so good my puppy even fell asleep ☺️

2026-08-14 via Tripadvisor
J
J195OXcandacem Family
10
Wassim’s excellent service!
Pros:

Wassim was excellent and attentive to our needs. Great customer service!

2026-08-14 via Tripadvisor
R
rotimis2026 Family
10
Wonderful experience with Wassim
Pros:

Wassim did a great job with us for breakfast. Great customer service from him, great welcome greetings, and amazing customer service. I would recommend Wassim anytime.

2026-08-14 via Tripadvisor
P
Paula couple gb
7
2026-08-14 via Nuitee