Hampton Inn & Suites Columbus Hilliard

Hotels
Hampton Inn
7.6 (296 reviews)
3950 Lyman Drive , Hilliard , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Convenient location
Cons:
Bugs in room
Cold pool
Outdated facilities
Limited breakfast options

Categories

Cleanliness
7.25
Some positive notes about cleanliness; however, mentioned bugs and dirty windows detracted from the overall perception.
Service
8.75
Staff was frequently praised for being helpful and top-notch.
Location
8.25
Proximity to events was appreciated, though a bit of convenience issues were noted.
Room Quality
7.25
Clean but frequently mentioned as needing updates and some rooms felt outdated.
Amenities
7.05
Pool was noted to be ice cold and limited breakfast items were available.
Value for Money
7.75
Price may not justify the condition of the hotel based on negative feedback despite some positive experiences.
Food and Beverage
6.75
Breakfast received mixed reviews, with some dissatisfaction about availability.
Overall Experience
7.75
A mix of positive and negative experiences balanced out the overall stay; a generally decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:40

Property Description

Luxurious Amenities

Indulge in the indoor pool and well-equipped gym during your stay at the Hampton Inn & Suites Columbus Hilliard. Stay connected with complimentary Wi-Fi throughout the property.

Comfortable Guest Rooms

Relax in guest rooms featuring convenient amenities like coffee facilities, a microwave, and a refrigerator. Enjoy your favorite shows on cable TV with pay-per-view movies for a cozy night in.

Convenient Location

Located just 6 miles from Ohio State University and 11.5 miles from downtown Columbus, the Hilliard Hampton Inn & Suites offers easy access to popular attractions like the Columbus Zoo and Market Mill Run Shopping Center.

Book your stay now at the Hampton Inn & Suites Columbus Hilliard for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 296 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.25
Room Quality: 7.25
Amenities: 7.05
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 7.75
S
Sarah solo_traveller us
10
Amazing staff and hotel!
Pros:

Beautiful rooms
Close to my parents house
Everything was nearby

2026-01-29 via Nuitee
J
Jennifer couple us
9
2026-01-19 via Nuitee
D
Daniel couple us
10
2026-01-19 via Nuitee
P
Paul family_with_children us
5
Cons:

An area to sit outside in the sun since there isn't an outdoor pool.

2026-01-19 via Nuitee
A
alex couple us
1
Pros:

Customer service

Cons:

Hotel infested with ants

2026-01-19 via Nuitee
J
Julie couple us
9
2026-01-15 via Nuitee
T
Tim family_with_children us
8
Nice room, ice cold pool
Pros:

The room was clean and the staff helpful.

Cons:

The pool felt ice cold. Since it was late December, maybe turn the temperature up a bit?

2025-12-29 via Nuitee
W
Wehrle solo_traveller us
8
2025-12-26 via Nuitee
J
James couple us
10
It was quiet and the staff was top shelf.
Pros:

Staff was fantastic

Cons:

Nothing

2025-12-15 via Nuitee
S
Sipe couple us
9
2025-12-03 via Nuitee
C
Carpenter couple us
10
Pros:

Love the facility and staff

2025-11-29 via Nuitee
S
Sabrina couple us
10
Place was great, just a little on the older side. Breakfast was good, gym leaves a lot to be desired. The area felt safe
2025-11-11 via Nuitee
G
Gary solo_traveller us
10
Pros:

Great customer service - very comfortable & quiet stay! Thank you.

Cons:

N/A

2025-11-04 via Nuitee
H
Hendrickson couple us
2
2025-11-03 via Nuitee
L
Laura solo_traveller us
9
Would definitely recommend!
Pros:

The room was very comfortable and spacious

Cons:

Nothing

2025-11-01 via Nuitee
R
Robin couple us
8
2025-11-01 via Nuitee
V
Violet couple us
10
Comfortable
Pros:

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

2025-10-30 via Nuitee
A
Abbey solo_traveller us
5
Decent
Pros:

The breakfast and the location!

Cons:

The rooms seemed to be a little outdated. I had to switch rooms because my AC wasn’t working or my TV (not the biggest deal) and it just needed some updates!

2025-10-20 via Nuitee
B
Bobbie family
8
Pros:

Indoor pool was cold

2025-10-12 via Nuitee
N
Nancy
10
Pros:

Everything was wonderful!

2025-10-10 via Nuitee