Hampton Inn & Suites Columbus Hilliard

Hotels
•
Hampton Inn
7.6 (323 reviews)
3950 Lyman Drive , Hilliard , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Convenient location
Cons:
Bugs in room
Cold pool
Outdated facilities
Limited breakfast options

Categories

Cleanliness
7.25
Some positive notes about cleanliness; however, mentioned bugs and dirty windows detracted from the overall perception.
Service
8.75
Staff was frequently praised for being helpful and top-notch.
Location
8.25
Proximity to events was appreciated, though a bit of convenience issues were noted.
Room Quality
7.25
Clean but frequently mentioned as needing updates and some rooms felt outdated.
Amenities
7.05
Pool was noted to be ice cold and limited breakfast items were available.
Value for Money
7.75
Price may not justify the condition of the hotel based on negative feedback despite some positive experiences.
Food and Beverage
6.75
Breakfast received mixed reviews, with some dissatisfaction about availability.
Overall Experience
7.75
A mix of positive and negative experiences balanced out the overall stay; a generally decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:40

Property Description

Luxurious Amenities

Indulge in the indoor pool and well-equipped gym during your stay at the Hampton Inn & Suites Columbus Hilliard. Stay connected with complimentary Wi-Fi throughout the property.

Comfortable Guest Rooms

Relax in guest rooms featuring convenient amenities like coffee facilities, a microwave, and a refrigerator. Enjoy your favorite shows on cable TV with pay-per-view movies for a cozy night in.

Convenient Location

Located just 6 miles from Ohio State University and 11.5 miles from downtown Columbus, the Hilliard Hampton Inn & Suites offers easy access to popular attractions like the Columbus Zoo and Market Mill Run Shopping Center.

Book your stay now at the Hampton Inn & Suites Columbus Hilliard for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 323 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.25
Room Quality: 7.25
Amenities: 7.05
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 7.75
C
Cherryl • solo_traveller • us
10
2026-07-18 • via Nuitee
M
Marchand • solo_traveller • us
9
Clean, quiet and comfortable room. Convenient location. Facilities very nice.
Pros:

Convenient location. Very clean room. Very comfortable. Everything worked. Left too early to sample breakfast. Appreciated staff person that gave me a quiet room as requested. Thank you.

Cons:

No

2026-07-14 • via Nuitee
D
Delores • solo_traveller • us
9
2026-07-14 • via Nuitee
P
Pamela • family_with_children • us
8
Cons:

Pool area only had 5 chairs. Sheets in room window was shredded and breakfast was lackluster.

2026-07-13 • via Nuitee
D
David • solo_traveller • us
8
Short stay
Pros:

Great location.

Cons:

Entrance a little confusing

2026-06-30 • via Nuitee
J
Jessica • extended_group • us
1
Will never stay here again and neither will the 100 out of town guest for our wedding.
Pros:

Location was good. Close to everything. We are planning a wedding and will a a lot of out of town guest staying so we wanted to see how this hotel was compared to the others around it .

Cons:

The customer service at the front desk was the rudest and most unprofessional person I’ve ever encountered. She cussed at us, and she cussed at the phone called she answered while she was taking care of us.

2026-06-29 • via Nuitee
C
Corinne • solo_traveller • us
8
2026-06-16 • via Nuitee
C
Cheyenne • couple • us
10
All in all it was a peaceful stay.
Pros:

It was quiet.

Cons:

There was an odd odor in the bathroom at first that almost smelled like vomit but it seemed to fade after a while

2026-06-15 • via Nuitee
T
Tisha • extended_group • us
9
2026-06-14 • via Nuitee
M
Married_Couple2009 • Family • Louisa, Kentucky
10
Nice hotel
Pros:

Nice, clean hotel. Offers discount for AAA members. The lady at the check in/out counter was very friendly and helpful. The waffles for breakfast were very good.

2026-05-28 • via Tripadvisor
• couple • us
10
Very good and quiet 🤫
Pros:

Had a sofa.
Lots of hot water 🚿

2026-05-26 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-25 • via Nuitee
B
bates • extended_group • us
6
Okay not great
Pros:

Good location easy access

Cons:

Dated a bit, squeaky hinges, damaged furniture, ripped shear blinds

2026-05-25 • via Nuitee
C
Cherryl • solo_traveller • us
8
2026-05-13 • via Nuitee
C
Cherryl • solo_traveller • us
8
2026-05-13 • via Nuitee
D
Derrick • solo_traveller • us
9
2026-05-08 • via Nuitee
C
Cherryl • solo_traveller • us
10
Pros:

Coco was especially helpful and welcoming!

2026-05-06 • via Nuitee
B
Brenda • couple • us
8
Good stay overall
Pros:

Pretty quiet and calm

Cons:

Pool was cold

2026-04-29 • via Nuitee
L
Laura • solo_traveller • us
9
2026-04-20 • via Nuitee
D
Danielle • family_with_children • us
6
2026-04-19 • via Nuitee