The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9 (1444 reviews)
2040 Kuhio Avenue , Honolulu , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent service
Spacious and comfortable rooms
Great location with beautiful views
Cons:
Rude restaurant staff
Water pressure in shower could be improved

Categories

Cleanliness
8.71
Rooms were clean and spacious, but one review mentioned extremely rude staff.
Service
9.18
Exceptional service noted across multiple reviews, with staff being friendly and attentive.
Location
9.22
Great city and partial ocean views were appreciated by guests.
Room Quality
9.17
Rooms described as spacious, comfortable, and beautifully appointed.
Amenities
9.2
Positive feedback about pool and cabana experience, and high-quality bath amenities.
Value for Money
8.66
Mixed sentiments; although upgrades were appreciated, some aspects could be seen as less value.
Food and Beverage
8.71
Breakfast and restaurant offerings received positive remarks; however, service issues noted.
Overall Experience
9.18
Overall excellent experiences shared; guests expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:46

Property Description

Convenient Location
The Romer Waikiki at The Ambassador is ideally situated on Oahu, with easy access to Waikiki Beach and close proximity to transportation options like the Waikiki Trolley and bus routes.

Comfortable Accommodations
Each room at the hotel features modern amenities such as a flat-screen cable TV, refrigerator, and air conditioning. Guests can also enjoy the convenience of ironing facilities, a walk-in shower, and a hair dryer in the en suite bathroom.

On-Site Offerings
Guests can relax by the outdoor pool, grab a coffee at the bistro, or pick up snacks and essentials at the convenience store. The hotel also provides a launderette and surfboard storage for added convenience.

Experience the best of Waikiki at Romer Waikiki at The Ambassador - book your stay now for a memorable Hawaiian getaway!

Important information:

The amenity fee and service charge includes the following:
• Nightly ‘Welcome to Waikiki’ Happy Hour Event
• In-room Coffee and Tea
• Refillable Water Bottles (2) and Hotel Water Stations
• Beach Candy Rental Gear
• Daily Bike Rentals
• Wellness Classes
• Exclusive Neighborhood Perks Program
• High Speed Wi-Fi
• Unlimited local calls
• International calls (up to 60 minutes gratis)
• Access to FIT Waikiki
• 10% off at Izakaya 855-Aloha at Romer House WaikikiGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 51 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for US$100 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1444 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
B
Bougel couple fr
6
Nous pensions que s était mieux.
Pros:

Chambre très spacieuse rien à dire.

Cons:

Nous avions réservé pour 2 nuits. Le lendemain en fin d'après-midi en revenant dans la chambre. Nous avons été surpris de voir que les lits n avaient pas été refait. Vu le prix de la chambre.

2026-02-14 via Nuitee
A
Ailine couple us
10
2026-02-14 via Nuitee
T
Taylor couple us
10
Pros:

everything

Cons:

na

2026-02-11 via Nuitee
V
V3927LHmarkr Family
6
Mark R
Pros:

Nice enough stay with no real complaint except one. The daily rate for resort fees is simply calculated as a day. We arrived late the first day and departed very early on our last day. In this day and age the rate should be charged as a proportional amount of the time your are there not the blunt tool as used...very disappointing

2026-01-31 via Tripadvisor
A
allisontQ2040FF Solo travel
10
Bar experience
Pros:

Beigh was amazing! She was very attentive and made sure I had a great experience! I will definitely be coming back to get drinks and food.

2026-01-31 via Tripadvisor
カミノ couple jp
10
Pros:

掃除が行き届いてお部屋がきれい。広い。バルコニーがあっていい。サービス全て良かった。

Cons:

なし

2026-01-30 via Nuitee
U
U7877CDryanw Family
10
Thanks William
Pros:

Aside from being a super cute property, we’ve really enjoyed the really helpful staff. We’ve now stayed here twice and will continue to come back. This time we really appreciated William helping us get checked in much earlier than we anticipated. After a really long flight, he made our day!

2026-01-29 via Tripadvisor
I
I4891WGbrandond Family
10
10/10 great experience
Pros:

It was an amazing experience, great hospitality. Lance and Earl from front desk was and is very accommodating, they went above and beyond to make our stay comfortable and fun. We had an awesome view of Waikiki, the ocean, Honolulu and the New Years Eve fireworks. Definitely will recommend to friends, and definitely come back with our family for another staycation!!!

2026-01-28 via Tripadvisor
I
I9527SJtarag Family
10
Incredible Customer Service
Pros:

We are a family of 4 with a dog traveling on military PCS orders. So it can be an extremely stressful time. From moving your entire house, to eventually making the move. Once we checked in, Heeh, made absolutely sure our stay would be smooth and stress-free. There was a hiccup with our reservation and there was a potential for us to have to change rooms because of a booking mistake made on the corporate side. Heeh, went out of his way to accommodate us and really ensure that our hotel stay was not going to be added to the pile of PCS stress. The room was beautiful. Had all the amenities we needed. The pool was very cute although we didn’t get much time to hang there. We tried the restaurant on Saturday evening and got to listen to some local live music that was really great. Overall I’d go out of my way to stay here because of the kindness of not only Heeh, but the entire staff. Everyone we encountered was so friendly. Thank you so much for everything! We truly appreciate it.

2026-01-27 via Tripadvisor
M
maxvT3640BN Business
10
If I'm in Waikiki, I am staying at The Ambassador!
Pros:

This was probably my 10th stay at The Ambassador Hotel of Waikiki and I look forward to my 11th! My room is always clean and comfortable. I look forward to coffee and breakfast at Favorite Son restaurant. Above all the location is perfect, you can get an ocean view room, easily leave without catching Waikiki traffic, or walk to the main strip every sunset!

2026-01-27 via Tripadvisor
N
Nolan couple us
9
Great stay
Pros:

Great location and far more spacious than the holiday inn which is outdated.

Cons:

Everything was fine. The down side is if you I’ve the valet parking get up an hour early so you can get your car on time.

2026-01-27 via Nuitee
G
Gail extended_group ca
10
Pros:

Location walk to beach

2026-01-27 via Nuitee
P
P4852ODmarch Business
10
Excellent stays with much Aloha!
Pros:

The team at The Ambassador does an amazing job everytime I stay there. Often times my stays are extended and they always accomidate my schedule. The staff in all areas are attentive and polite.

2026-01-26 via Tripadvisor
L
log24 Solo travel San Diego, California
6
In a Loud Area in the Middle of the Night
Pros:

Not the best place to stay but that’s reflected in the room rate. Room appears to have been lightly updated but still has carpet floors. The worst part of the stay was the loud trash pickup each night in the wee hours. Really loud banging of dumpsters. Fortunate Son was ok for breakfast but had limited options. And of course they charge nightly junk fees for amenities that most don’t use.

2026-01-24 via Tripadvisor
B
Becky extended_group us
9
A lovely place to spend time on a lovely island!
Pros:

Comfortable and clean rooms. Friendly staff. Fairly close to the beach.

Cons:

The resort fee and parking are spendy.

2026-01-23 via Nuitee
9
934taris Friends getaway
10
Great for groups!
Pros:

The Ambassador Hotel was a fantastic location for our group of 30. It was close to beaches, parks, and shops. Lauren, in the group department, was great to work with and a wonderful communicator. The rooms were clean and the mini fridges were a huge help.

2026-01-21 via Tripadvisor
S
shannonhR8569DO Friends getaway
10
10/10
Pros:

This was an amazing place to stay! very close to the beach and amazing food spots!

2026-01-20 via Tripadvisor
R
riacB4904NG Friends getaway
10
so nice!!
Pros:

Views are beautiful, great convenient location, and excellent service! I had a very nice stay here with friends and we enjoyed frolicking in the pool very much. Great places to eat nearby.

2026-01-20 via Tripadvisor
A
alexgQ2629VA Business
10
Great Stay
Pros:

The atmosphere was great, rooms were clean with a great view, and the front desk was very responsive and supportive of our needs.

2026-01-20 via Tripadvisor
L
Lanlan couple us
9
2026-01-20 via Nuitee