Egnatia Palace Hotel & Spa

Hotels
8.9 (1870 reviews)
Egnatia Ave. 61 , Thessaloniki , gr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with room temperature control
Limited amenities access

Categories

Cleanliness
8.85
Many reviews mention the cleanliness of the hotel, indicating it was notably clean.
Service
9.35
Positive mentions of friendly and helpful staff throughout multiple reviews.
Location
9.35
Frequent praise for the hotel's excellent location close to attractions.
Room Quality
8.35
Some reviews indicate issues with room quality, but overall, the rooms are spacious and comfortable.
Amenities
8.85
Amenities like breakfast and spa facilities received positive mentions, though some accessibility issues were noted.
Value for Money
8.35
Some reviews criticized the pricing in relation to the breakfast quality and room conditions.
Food and Beverage
8.85
Many guests enjoyed the breakfast offerings, though some suggested there could be improvements.
Overall Experience
9.25
General sentiment about the stay is positive, mostly citing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:45

Property Description

Luxurious Accommodation and Modern Amenities

Egnatia Palace Hotel & Spa in the heart of Thessaloniki offers comfortable rooms with air conditioning, satellite TV, and free internet access. Guests can enjoy modern conveniences like a hairdryer, minibar, and access to hotel services at their fingertips.

Relaxation and Wellness Facilities

Indulge in relaxation at the hotel's sauna and wellness fitness centre with a sweating bath, sauna, and heated sofas. The 24-hour front desk staff is always available to assist with any needs, including arranging car rentals for exploring the city.

Versatile Event Spaces and Convenient Location

With a hall and a roof garden, the hotel is perfect for hosting conferences, meetings, and special events. Explore nearby attractions like the Byzantine church of Saint Dimitrios and the White Tower, or simply unwind by Thessaloniki Bay. Book your stay at Egnatia Palace Hotel & Spa for a memorable experience.

Important information:

Please note that the wellness fitness center is open daily from 12:00 to 21:00.
Please note that guests enjoy discounted prices at the wellness fitness center.

Spa use for Single/Double & Twin Room is EUR 5 per person/per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities. Maximum 1 hour use.

Free use of the gym for all guests, upon appointment

Please note that for all reservations consisting of 7 rooms or more, the below cancellation policy is applied:
- guests can cancel free of charge up to 15 days before arrival
- if the reservation is modified or canceled later or in case of no-show, 50% of the total value will be charged.

Use of fogger after the cleaning services

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1870 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
M
MarioKru • solo_traveller • pl
9
2026-03-13 • via Nuitee
E
Eugen • couple • ro
10
relaxare în centrul vechi al Tesalonic
Pros:

locația și facilitățile

Cons:

nu a fost cazul

2026-03-09 • via Nuitee
Κλαψινος • solo_traveller • gr
8
Pros:

Η τοποθεσία ήταν πολύ κοντά σε αξιοθέατα και αγορά. Το κατάλυμα ήταν καθαρό και το πρωινό πλούσιο και ποιοτικό.

Cons:

Το δωμάτιο ήταν δίπλα στο ασανσέρ και απέναντι απο την αποθήκη καθαριότητας επομένως δεν ήταν απόλυτα ήσυχα. Το στρωμα στο κρεβάτι ήταν ταλαιπωρημενο. Περιμέναμε μεγαλύτερο δωμάτιο με πιο καινούριο και άνετο υδρομασάζ.

2026-03-09 • via Nuitee
T
Toader • couple • ro
8
2026-03-08 • via Nuitee
E
ELENI • family_with_children • gr
7
2026-03-08 • via Nuitee
H
Helia • extended_group • bg
10
2026-03-07 • via Nuitee
S
steve • family_with_children • mk
9
Pros:

The Location was excellent, the staff were very excellent and welcoming, Breakfast was Great too, lots of choices.
Would stay again.

2026-03-04 • via Nuitee
C
Christine • couple • gr
10
2026-03-04 • via Nuitee
F
Florea • couple • ro
9
Pros:

Amplasare in centrul orasului.

Cons:

Lipsa locuri paracare.

2026-03-03 • via Nuitee
R
Rachel • family_with_children • il
9
Pros:

המיקום, גודל החדר, הנקיון

Cons:

היו מס תקלות כמו דלת מרפסת תקולה, מזגן תקול
נאלצנו לעבור חדר מקומה 4 ל1 ובחדר הזה התאורה היתה חלשה

2026-03-03 • via Nuitee
N
Nikola • family_with_children • bg
10
Pros:

The personnel was great, room was clean and had everything you need. Location is perfect. Even the small spa was good enough for my son and me. We had 2 nights and it was perfect for our needs to visit the city. Thanks to the good staff it was great experience!

Cons:

Small spa, there is a bath in the shower and I do not like this... But this is personal preference.

2026-03-03 • via Nuitee
N
Nicolas • family_with_children • gr
9
Pros:

Κεντρική τοποθεσία, καθαρά δωμάτια και ευγενέστατο προσωπικό!

2026-02-26 • via Nuitee
D
Dimitrios • solo_traveller • gr
10
Pros:

Όλα πολύ καλά, ποιοτικό πρωινό.

2026-02-25 • via Nuitee
V
Vilka • family_with_children • gr
9
2026-02-24 • via Nuitee
A
Andreas • solo_traveller • gr
10
Σίγουρα θα επέλεγα να μείνω ξανά στο ίδιο κατάλυμα
Pros:

Πολύ καθαρό με ωραίο πρωινό

2026-02-24 • via Nuitee
K
Karlina • couple • lv
5
There has to be internet in the room for 4 star hotels for that price!
Pros:

Room was larger then expected. There was a small balcony, which was nice. Breakfast was ok, spa was small, and needs some refreshing, but otherwise ok - we had 1 h spa included in the price per day.

Cons:

There was no internet in our room, only in the lobby, and we were there for several days + had to work, including online meetings, which caused a lot of inconveniences!!
TV also wasn't working because there was no wifi in the room. Very disappointed with that.
The staff was not as welcoming as the staff at the other hotel we stayed at a couple of days before. The bed was surprisingly short (for a medium-height man).

2026-02-24 • via Nuitee
A
Antonia • couple • gr
9
2026-02-24 • via Nuitee
K
Kwnstantinos • family_with_children • gr
9
2026-02-24 • via Nuitee
ΑΛΚΙΝΟΗ • family_with_children • gr
8
2026-02-23 • via Nuitee
C
Chris • couple • gr
8
2026-01-31 • via Nuitee