Egnatia Palace Hotel & Spa

Hotels
8.9 (1974 reviews)
Egnatia Ave. 61 , Thessaloniki , gr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with room temperature control
Limited amenities access

Categories

Cleanliness
8.85
Many reviews mention the cleanliness of the hotel, indicating it was notably clean.
Service
9.35
Positive mentions of friendly and helpful staff throughout multiple reviews.
Location
9.35
Frequent praise for the hotel's excellent location close to attractions.
Room Quality
8.35
Some reviews indicate issues with room quality, but overall, the rooms are spacious and comfortable.
Amenities
8.85
Amenities like breakfast and spa facilities received positive mentions, though some accessibility issues were noted.
Value for Money
8.35
Some reviews criticized the pricing in relation to the breakfast quality and room conditions.
Food and Beverage
8.85
Many guests enjoyed the breakfast offerings, though some suggested there could be improvements.
Overall Experience
9.25
General sentiment about the stay is positive, mostly citing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:45

Property Description

Luxurious Accommodation and Modern Amenities

Egnatia Palace Hotel & Spa in the heart of Thessaloniki offers comfortable rooms with air conditioning, satellite TV, and free internet access. Guests can enjoy modern conveniences like a hairdryer, minibar, and access to hotel services at their fingertips.

Relaxation and Wellness Facilities

Indulge in relaxation at the hotel's sauna and wellness fitness centre with a sweating bath, sauna, and heated sofas. The 24-hour front desk staff is always available to assist with any needs, including arranging car rentals for exploring the city.

Versatile Event Spaces and Convenient Location

With a hall and a roof garden, the hotel is perfect for hosting conferences, meetings, and special events. Explore nearby attractions like the Byzantine church of Saint Dimitrios and the White Tower, or simply unwind by Thessaloniki Bay. Book your stay at Egnatia Palace Hotel & Spa for a memorable experience.

Important information:

Please note that the wellness fitness center is open daily from 12:00 to 21:00.
Please note that guests enjoy discounted prices at the wellness fitness center.

Spa use for Single/Double & Twin Room is EUR 5 per person/per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities. Maximum 1 hour use.

Free use of the gym for all guests, upon appointment

Please note that for all reservations consisting of 7 rooms or more, the below cancellation policy is applied:
- guests can cancel free of charge up to 15 days before arrival
- if the reservation is modified or canceled later or in case of no-show, 50% of the total value will be charged.

Use of fogger after the cleaning services

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1974 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
K
Kaśka • couple • pl
8
Bardzo ciekawe miasto (świetne jedzenie!) i fajny hotel
Pros:

Wygodna lokalizacja w centrum, miły personel, przestronne pokoje, śniadania bardzo dobre za tę cenę, naprawdę przyjemne spa -płatne 5 euro od osoby i trzeba rezerwować- i warto pamiętać że basen to większa wanna. Byliśmy też zadowoleni z masaży.

Cons:

Największa wada to centralnie sterowany system, w przypadku naszego pobytu, ogrzewania. Było za ciepło, pokoje są dobrze wyciszone, ale otwarte okno oznacza uciążliwy hałas. Niemniej płaciliśmy 100 euro za noc i nie oczekiwaliśmy wygórowanego standardu, za tę cenę z przyjemnością wrócilibyśmy.

2026-05-09 • via Nuitee
L
Luzi • extended_group • it
9
Pros:

Hotel centralissimo, molto pulito con staff professionale. Colazione abbondante e ottima.

Cons:

Il materasso non era molto comodo.

2026-05-08 • via Nuitee
J
Jelena • solo_traveller • hr
10
2026-05-08 • via Nuitee
Z
ZACHARIAS • solo_traveller • gr
9
2026-05-08 • via Nuitee
C
Christian • extended_group • de
7
Pros:

Lage sehr zentral

Cons:

- Zimmer teilweise sehr laut (Hauptstrasse)
- Schwimmbad kostet extra - das fand sich vorab in der Beschreibung nicht wirklich, d stabd nur dass das Spa und Wellness Geld kostet. Wenn hier mit "Spa" im Namen Werbung gemacht wird und das Schwimmbad auf den Bildern gezeigt wird, dann fühle ich mich da veralbert
- Schwimmbad klein und dunkel
- Frühstücksraum dunkel

2026-05-07 • via Nuitee
A
Achilleas • couple • cy
9
Highly recommended for short business or holiday stay.
Pros:

Excellent location, large fully renovated and clean rooms, and very good breakfast.

2026-05-07 • via Nuitee
R
Richard • couple • gb
9
A friendly and comfortable hotel right in the tourist centre of Thessaloniki
Pros:

The staff across the board were really friendly and efficient. Room was spotless and really well serviced. Breakfast was great and the staff there were lovely. Hotel is situated in the middle of town so all tourist sights easily accessible on foot. Couldn’t fault it.

2026-05-07 • via Nuitee
E
Edgar • solo_traveller • es
8
Pros:

La ubicación es excelente, tanto para moverse por la ciudad como para acceder al aeropuerto. En general es un hotel cómodo donde no se echa nada de menos y los espacios son amplios. Fueron muy amables al permitirme acceder al gimnasio fuera del horario de spa. El gimnasio es correcto, las máquinas son antiguas y tienen mantenimiento limitado, pero permiten moverse un poco.

Cons:

Pocas opciones de proteína de calidad en el desayuno. El baño de la habitación necesita una renovación.

2026-05-05 • via Nuitee
S
Stephanie • couple • cy
10
ΥΠΕΡΟΧΗ
Pros:

Ηταν πεντακάθαρο και με τέλεια τοποθεσία

Cons:

Ηταν όλα τέλεια!

2026-05-05 • via Nuitee
G
Gümüş • family_with_children • tr
10
2026-05-05 • via Nuitee
F
Foula • couple • cy
9
2026-05-04 • via Nuitee
J
Jeton • family_with_children • xk
10
Perfect
Pros:

Everything think was perfect 👌

Cons:

Nothing

2026-05-04 • via Nuitee
A
adamos vrachimis • family_with_children • cy
7
2026-05-03 • via Nuitee
E
Evi • extended_group • cy
9
Pros:

Η τοποθεσία του είναι εξαιρετική. Το προσωπικό είναι ευγενέστατο και εξυπηρετικό. Το πρόγευμα πολύ καλό. Κάθε φορά που έρχομαι Θεσσαλονίκη επιλέγω αυτό το ξενοδοχείο.

2026-05-03 • via Nuitee
S
Spyros • solo_traveller • gr
9
2026-05-03 • via Nuitee
M
Monika • solo_traveller • pl
9
2026-05-02 • via Nuitee
S
Szabàcsi • family_with_children • hu
9
2026-05-01 • via Nuitee
R
Ricardo • family_with_children • pt
9
2026-05-01 • via Nuitee
C
Christakis • couple • cy
8
Pros:

clean and location

Cons:

the breakfast was poor

2026-05-01 • via Nuitee
L
Lutz • couple • de
8
2026-04-30 • via Nuitee