Casa Andina Select Arequipa Plaza

Hotels
Casa Andina
9 (209 reviews)
Portal de Flores 116 , Arequipa , pe

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Noise from A/C
Limited gluten-free options
Small room sizes

Categories

Cleanliness
8.89
Generally clean, but a few mentions of noise from air conditioning.
Service
9.86
Staff are consistently described as friendly and attentive.
Location
9.9
Highly praised for its excellent location in city center.
Room Quality
8.35
Mostly positive, but some rooms had small issues like noise or A/C problems.
Amenities
8.38
Good amenities, but some guests noted room for improvement in offerings.
Value for Money
8.84
Affordable for the area, though some consider costs like massages high.
Food and Beverage
8.39
Breakfast had variety, but multiple mentions of limited gluten-free options.
Overall Experience
9.36
Overall very positive experiences from most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:02

Property Description

Luxurious Accommodations
Casa Andina Select Arequipa Plaza offers elegantly-furnished guestrooms with modern amenities, ensuring a comfortable stay. From the private bathrooms stocked with free toiletries to the flat-screen cable TV, every detail is designed for your convenience.

Dining Experience
Indulge in a culinary journey at Resturant - La Plaza Bar & Grill, where you can savor both regional Arequipan and international cuisine. Enjoy a drink or snack at the hotel’s bar while admiring the stunning city views from the terrace.

Convenient Facilities
Take advantage of the on-site shop, Sama, for any essentials, drinks, or snacks you may need during your stay. With a 24-hour reception desk and a helpful tour desk, Casa Andina Select Arequipa Plaza ensures that all your needs are met seamlessly.

Book your stay now at Casa Andina Select Arequipa Plaza for a delightful and hassle-free experience.

Important information:

The price does not include 10% service charge. According to Peruvian law, people domiciled in Peru will be subject to payment of 18% Sales Tax (IGV) at the time of Check-In at our Hotels.

A valid ID must be presented at the time of registration.

This property does not admit children under 18 years of age without the company of their parents or duly accredited guardian, in accordance with Law No 30802. All children under the age of 18 must have ID or passport to be identified.

Dogs with a maximum weight of 18 kilos are allowed with an additional cost of US$ 49.00 per night per dog.

Only two dogs per room will be admitted. During your stay, your pet can make use, on loan, of: dog bed, food plate and mat. Restrictions and queries to consult directly at the hotel.

According to Peruvian tax regulations, Peruvian citizens (and foreigners who stay more than 59 days in Peru) must pay 18% sales tax. To be exempt from paying 18% sales tax, guests must present a copy of their immigration card and passport.

Both documents must be submitted in order to qualify for the exemption from payment of sales tax. Otherwise, guests must pay the indicated tax.

This tax applies in the case of rooms shared by guests who must pay sales tax and guests exempt from the payment of sales tax.

Foreign business travelers requesting a printed invoice will also be charged 18% sales tax regardless of the length of their stay in Peru. This tax is not automatically included in the total amount of the reservation.

The buffet breakfast is included for only 2 people.

Group Policy: We will charge 50% of the rooms for reservations of 5 or more rooms at time of reservation.

Nessus Hoteles Perú SA
RUC: 20505670443Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AQP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 12 years old stay for US$7.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 209 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
C
Carla couple pe
10
2026-01-28 via Nuitee
M
Mónica couple es
8
2026-01-27 via Nuitee
L
Luis couple pe
10
Pros:

Amabilidad

Cons:

No contar con cochera

2026-01-27 via Nuitee
V
Vanessa family_with_children pe
10
Bien
Pros:

Sobre el desayuno deberia mejorar

Cons:

Desayuno

2026-01-19 via Nuitee
J
Julio Ricardo family_with_children pe
3
Mala experiencia en Casa Andina Select
Pros:

Las vistas de la catedral unicamente, ya que el servicio es pésimo.

Cons:

Llegamos al hotel con muchas expectativas, pero lamentablemente la experiencia estuvo muy por debajo de lo esperado. Las instalaciones son bastante limitadas. La piscina no es temperada, lo cual reduce su utilidad especialmente en horarios con mayor temperatura ambiental (incluso a las 12 pm el agua es helada). Las habitaciones, por su parte, presentan serios problemas de ventilación: acumulan mucho calor y dependen del uso constante del aire acondicionado. Este último, además de ser antiguo, genera un ruido considerable que dificulta conciliar el sueño.

La experiencia fue especialmente incómoda si se viaja con niños. El uso forzado del aire acondicionado termina afectando su salud y descanso, lo cual genera mayor preocupación durante la estadía.

Otro aspecto muy decepcionante fue el servicio. El personal no muestra amabilidad ni proactividad. En ningún momento saludaron ni se mostraron atentos con las familias hospedadas. Su trato fue distante y poco profesional, más propio de personas sin experiencia en hospitalidad. Se esperaría, al menos, un nivel básico de personalización como dirigirse al huésped por su apellido o nombre, como sí ocurre, por ejemplo, en Casa Andina Premium de Arequipa, donde la calidad del servicio marca una diferencia notable.

En conclusión, considero que este hotel está sobrevalorado. No cumple con los estándares de comodidad ni atención que uno esperaría, mucho menos cuando se viaja en familia. No lo recomiendo y no le daría una buena puntuación.

2026-01-19 via Nuitee
M
Marquez Herrero couple pe
10
2026-01-17 via Nuitee
M
Marquez Herrero couple pe
10
2026-01-17 via Nuitee
D
Dante family_with_children pe
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-01-16 via Nuitee
N
Nestor couple us
8
2026-01-14 via Nuitee
D
Daniel Flores family_with_children pe
10
Pros:

The closeness to the main city attraction is it's best value.

2026-01-14 via Nuitee
N
Nestor couple us
8
2026-01-14 via Nuitee
C
Carlos extended_group pe
7
Muy buen lugar en Arequipa
Pros:

Excelente ubicación, personal, muy amable

Cons:

Poco espacio para la ropa, prácticamente no saqué nada de la maleta porque no había cajones, el aire acondicionado era muy ruidoso, y la única opción eran ventiladores

2026-01-08 via Nuitee
F
Francisco couple br
10
A melhor Localização
Pros:

A Localização é a melhor de Arequipa, na praça principal, em frente a Catedral, 1000.

2026-01-06 via Nuitee
M
Maria O C couple br
9
Sempre recomendaremos esse hotel.
Pros:

Localização excepcional, perto de tudo a pé, equipe, acomodações e café da manha excelentes!

Cons:

O equipamento de ar condicionado é antigo e fazia muito barulho no quarto que ficamos, mas não reclamamos, desligamos para dormir.

2026-01-05 via Nuitee
G
Gigi family_with_children pe
9
Pros:

El personal es muy amable.

Cons:

Me parece que un poco mas de decoración navideña para sentir el ambiente más confortable.

2026-01-04 via Nuitee
T
Tomás couple pt
10
Central location near everything
Pros:

Staff, breakfast, and restaurant place (where breakfast is served).

2025-12-31 via Nuitee
L
Luis family_with_children pe
8
Pros:

La ubicación.

Cons:

La carta del restaurante no era muy variada, ademas de carisima. La habitación sumamente caliente y el aire acondicionado hacia mucha bulla.

2025-12-29 via Nuitee
O
Oscar family_with_children pe
10
2025-12-25 via Nuitee
A
ANGELICA couple pe
8
Excelente ubicación.
Cons:

El sonido del ac por las noches no dejaba dormir. Lavatorio de baño muy pequeño para dejar cosas.

2025-12-22 via Nuitee
P
Pablo B solo_traveller ar
9
2025-12-22 via Nuitee