ANA Crowne Plaza Hotel Kushiro by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (245 reviews)
Nishiki-cho 3-7 , Kushiro , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Decent food options
Cons:
Cleanliness issues
Parking difficulties
Price might be high for some

Categories

Cleanliness
7.8
Some reviews mention dirtiness in rooms and bathrooms.
Service
9
Staff are frequently praised for being friendly and helpful.
Location
9
Multiple reviews highlight the great location with sea views and proximity to attractions.
Room Quality
8.5
Rooms are described as clean, comfortable, and spacious.
Amenities
8.5
Well-stocked amenities and good facilities mentioned.
Value for Money
7.5
Some reviews state that the price does not align with the quality of services provided.
Food and Beverage
8.5
Breakfast quality and selection received positive comments.
Overall Experience
8.4
Overall enjoyment noted, with some caveats about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:49

Property Description

Luxurious Accommodations
Experience contemporary rooms at ANA Crowne Plaza Hotel Kushiro, featuring free Wi-Fi, LCD TV, and private baths. Enjoy spacious accommodations with a cream and pastel decor, some offering stunning ocean or river views.

Convenient Location
Located next to Fisherman’s Wharf and just a 5-minute drive from JR Kushiro Train Station, our hotel offers easy access to popular attractions like Kobunkan, Lake Harutori, and Kushiro Museum.

Dining Excellence
Indulge in a variety of culinary delights at our two restaurants and bar. Start your day with a delicious breakfast buffet, savor pasta dishes for lunch, and enjoy Western specialties for dinner. Don't forget to unwind with a cocktail at Begins Bar or opt for room service for a cozy night in.

Book your stay at ANA Crowne Plaza Hotel Kushiro for a memorable and comfortable experience!

Important information:

Please note that additional fees may apply to breakfast for children staying in an existing bed. Please contact the property for details.

Please note that all power will be cut off in the entire building, electrical equipment, Wi-Fi, and elevators will not be available in guest rooms from 1:00 am to 3:00 am on 12th May 2025 due to inspection of the electrical facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUH

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 245 reviews
Cleanliness: 7.8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.4
J
jose antonio rogelio • couple • ph
9
Enjoyed our stay. Good location, good facilities, helpful staff and very nice breakfast
Pros:

Pretty good location - from the airport, we just took the airport limousine bus to the Moo bus station and walked one block to the hotel. The hotel is also one of the pick-up points for various tours in Kushiro; there is a Lawson down the corner and shops/restos at Moo Station and there is a nice walking area/park nearby. We were kindly upgraded to a suite room so we enjoyed the nice amenities and the great view. Breakfast was pretty good - especially loved their sashimi, very fresh!

2026-02-11 • via Nuitee
M
Masayuki • extended_group • jp
7
Pros:

清潔感があった

Cons:

せっかくグランドピアノを置いてあるのに、一般の人は弾けないのがもったいないと思った。

2026-01-26 • via Nuitee
K
Komarova • family_with_children • jp
10
Pros:

Не первый раз останавливаемся, очень все нравиться. Месторасположение, удобства, вид из окна, завтрак на 18 этаже.
По нашей рассеянности, мы забыли важные вещи в номере (заметили через несколько дней). Персонал отеля звонил и писал нам много раз. Потом выслал все на домашний адрес - очень благодарны за это!!!

2026-01-22 • via Nuitee
C
Chris • family_with_children • au
8
2026-01-22 • via Nuitee
J
Junko • solo_traveller • jp
6
Pros:

トイレの排水が弱かった

2026-01-20 • via Nuitee
T
Tanabe • family_with_children • jp
8
まぁまぁかな？
Pros:

清潔，親切

Cons:

高齢者にはタオルが重すぎて使えないので選択制を､希望する。

2026-01-19 • via Nuitee
T
Takeshi • couple • jp
5
Pros:

ロケーションが良い

Cons:

少し狭い

2026-01-19 • via Nuitee
I
IZUMI • solo_traveller • jp
10
2026-01-19 • via Nuitee
T
toshihiro • extended_group • jp
8
Cons:

ベッド近くにコンセントが1つしかなかった。

2026-01-19 • via Nuitee
N
Nakamura • solo_traveller • us
9
Pros:

Location close to MOO Fisherman's Wharf. View from room was fantastic! We saw some eagles out of the window!

2026-01-19 • via Nuitee
S
Seikichi • couple • jp
4
2026-01-19 • via Nuitee
V
Valerie • family_with_children • sg
10
2026-01-13 • via Nuitee
亜美 • couple • jp
8
最高
Pros:

スタッフがとても優しく親切だった
アメニティが豊富
広い

Cons:

窓の開閉が出来ない
水場が汚い
喫煙ルームがない

2026-01-02 • via Nuitee
S
Simyee H • couple • sg
8
Clean and cosy room, comfortable bed and great location too
Pros:

Great location with sea view, within walking distance to all the attractions. Room is clean and cosy, and the bed is comfortable.

Cons:

NIL

2026-01-01 • via Nuitee
M
masahiro • couple • jp
9
2025-12-27 • via Nuitee
T
Terasate • couple • th
10
2025-12-11 • via Nuitee
M
MAURO TSUKASHI • solo_traveller • br
9
Conforto e vista do pôr do sol.
Pros:

Os quartos são confortáveis e o banheiro é adequado.
A localização é excepcional: a 200 m da ponte Nusamai e junto ao porto pesqueiro.
Há uma loja de conveniência próxima e restaurantes também.
Se optar por um quarto com vista para o mar, poderá apreciar um belo pôr do sol.

Cons:

Nada a comentar.

2025-11-25 • via Nuitee
K
Komarova • family_with_children • jp
10
Pros:

Красивый вид на город, удобная кровать. Завтрак на 18 этаже с видом на набережную. Милый персонал. За доп плату - массаж в номер.

Cons:

В комнате очень душно (ночью).

2025-11-12 • via Nuitee
A
Akifumi • family_with_children • jp
7
2025-11-05 • via Nuitee
A
Andrew • couple • sg
9
Would use again
Pros:

Breakfast selection small but very fresh. Great view of harbour an d sea

2025-11-03 • via Nuitee