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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Free bus station shuttle
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities and Entertainment
Indulge in a stay at Hotel Preston where you can unwind by the seasonal outdoor pool or enjoy a variety of games. The on-site dining at Blackwood offers a delectable menu for breakfast, dinner, and weekend brunch, complemented by a selection of craft beers. Don't miss out on the happy hour and live music for a truly memorable experience.
Comfortable Accommodations
Relax in well-appointed rooms featuring a flat-screen TV, private bathroom with premium amenities, and a cozy bathrobe. Stay productive with the provided desk and alarm clock, ensuring a comfortable and convenient stay.
Convenient Location
Located just a short drive from popular attractions like the Grand Ole Opry and the Gaylord Opryland Resort, Hotel Preston offers easy access to key destinations in Nashville. With a fitness centre on-site and a welcoming 24-hour front desk team, your needs are always taken care of.
Book your stay at Hotel Preston now for an unforgettable Nashville experience.
Early check-out is available for an additional fee. Contact the property for details.
Guests must be 21 years of age or older in order to check in without a parent or official guardian.
Please note that the seasonal pool is open from Memorial Day Weekend through Labor Day Weekend each year.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Sep 3, 2025 until Mon, May 25, 2026
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
I have stayed at this property many times in the past and never had an issue until this stay. I was incorrectly charged $60 for a late checkout, even though I did not check out late. Before leaving, I asked the front desk if there was anything else I needed to do to check out, and I was never informed that there would be a late checkout fee.
Since then, I have contacted the hotel multiple times and was repeatedly told by the front desk staff that the charge would be refunded to my card. Despite these assurances, I never received a refund. I also requested multiple call backs from the manager, but my calls were never returned.
I contacted the third-party booking site I used, and they informed me that the hotel manager claimed I agreed to the charge. This is completely false. I never agreed to a late checkout fee, nor was I told one would apply.
This experience has been extremely frustrating and unacceptable. The lack of honesty, accountability, and follow-through from both staff and management is disappointing. Because of this, I would not recommend staying at this hotel and will not be returning.
Marriott did a great job with the iconic Preston. The entrance was inviting, clean, and spacious. The pantry had the essentials ++. Room was very large, and comfortable and it was super clean and tidy. Service exceptional with front ofc staff.
Opportunities - open the restaurant on time…business travelers have schedules to be met and not having the essentials ready is a time waster.
Keep pets to certain floors; not all rooms so non-pet owners can enjoy the comforts too without having to deal with the animals.
Room was pretty. And only the rooms were pretty. Everything else was a complete mess.
I’m very lenient and often too nice to the point I let people take advantage of my kindness so it takes a LOT to get me to write such a huge review like this😭 I Was not let known that this hotel was under construction BEFORE booking my stay. Got an email stating there would be active construction right after my payment went through, Fire alarm went off several times in the mornings for “testing” (14 times) I counted 😭 no water or electricity on certain days of the week, we had to go without showers, so eventually went to my in laws to clean up there. No breakfast/restaurant/or pool/ as it was advertised…terrible elevators had no roofing there were construction workers carrying carts full of paint/concrete/ in the elevators, constantly, causing the elevators not accessible or even coming up to the residents floors when we’d want to leave. Waiting for the elevators to open took at least 5-10 minutes at a certain point like HOWWW is that even possible I don’t know😭😭not even going to mention the lady who works the night shift. She was very rude when me and my fiance asked for some cups or water, she was passive aggressive , and kept raising her voice when we asked for help nicely. White lady with the big forehead for anyone wondering , she had thin shoulder length hair and medium build. There’s a reason they put that one on night shift…😐other staff members were lovely except for the random staff member we woke up to , IN THE ROOM…she came in our room while we were sleeping in bed😩she only left when I woke up scared lmaooo mind you, the doors automatically lock so I guess they just have keys for the rooms I don’t know it beats me. the whole situation was just kind of unfortunate. Your residents shouldn’t be sleeping in an open construction area not only is it just unsafe , but it made the experience much worse than needed to be. Would pay 5 dollars maxx a night for this.
Hotel was clean, quiet and comfortable. Jayda was very helpful. The airport shuttle was right on time and the driver was super. Will definitely stay here again
Very clean and nice
Everything.
we always stay here and love it. easy to get to the airport and the shuttle service has always been good for us
we understand they are under major construction but our room was updated. you can see some rushed work for instance the toilet paper holder wasn’t attached we to the wall and fell off. water pressure on the new shower head wasn’t strong again maybe from construction
Very clean and close to down town
Renovation is taking place. This is causing it to be load and hard to use the elevators. It will be a wonderful place to stay when complete. Staff is great! Thank you T, for your kindness.
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