Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly and responsive staff
Cons:
Cleanliness issues with carpets
No elevator for luggage

Categories

Cleanliness
7.39
The carpets were described as old, stained, and had a musty smell.
Service
9.86
Staff was wonderful and responsive to issues like a leaking roof.
Location
9.4
Great location with the ability to walk everywhere.
Room Quality
8.35
Some issues with air circulation and a worn mattress, but overall comfortable.
Amenities
8.88
Pool and hot tub were described as great, but concerns about the pool heating.
Value for Money
9.34
Overall good value given the amenities and service.
Food and Beverage
9.39
Food at Heyday cafe was noted as the best in the area.
Overall Experience
9.36
Even with some drawbacks, the experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:00

Property Description

Luxurious Accommodations with Stunning Views
White Sands Hotel offers rooms with private balconies showcasing either pool or city views. Each room is equipped with a 40-inch flat-screen LCD TV, a microwave, and a small refrigerator.

Culinary Delights at Heyday Restaurant
Indulge in a unique dining experience at Heyday, where traditional Hawaiian cuisine is reimagined with a modern and international flair. Enjoy innovative cocktails at the circular bamboo bar, the only one on the island where you can swing while savoring Hawaiian-inspired drinks.

Convenient Location for Business and Leisure
Located just 2 blocks from Waikiki Beach and the Royal Hawaiian Shopping Center, White Sands Hotel is also close to the Hawaii Convention Center and Honolulu International Airport. Explore nearby attractions like the Honolulu Zoo within walking distance.

Experience luxury, culinary innovation, and convenience at White Sands Hotel - book your stay now!

Important information:

Daily amenity fee inclusions:
Kai Sallas Surf School 2-hr rental with purchase of surf lesson, ​Vida Mia Luxury Yacht Charter tours discount, Beach chairs rental, ​Boogie boards rental, GoPro camera rental, Battery pack rental, Diamond Bakery cookies in room for arrival, Live music, Popcorn in the lobby daily, ​Welcome slushie (non-alcoholic), ​White Sands postcard, Poolside yoga, every other Saturday by a certified instructor. Other Saturdays feature a poolside core workout. Oshibori towel and ube chex mix upon arrival at check-in

Fresh coffee and local iced tea in lobby​, Daily local newspaper, Koi fish feeding for children, ​High-speed Wi-Fi, Toll-free and local phone calls, White Sands Hotel Activities event, booking service, Guests receive 15% off a regular bay at ITL Golf Club.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 1893 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.36
H
Honor solo_traveller gb
5
Nice location and good for families
Pros:

The property is a cool hotel, clean and tidy and also really central so easy to get to the shops of Honolulu.

Cons:

Main issue was lack of staff on check in, took a while to be tended too, also the hotel doesn’t make it super clear that there’s no lift so if you’re on the second or third floor you need to carry your suitcases up the stairs, additionally in my room neither the bed side lamp worked and the TV didn’t connect so ammenities were frustrating.
Lastly there were a lot of kids playing in the pool which is fine, but this is went on pretty late into the night with no let up so lots of screaming and shouting. If you’re looking for somewhat quiet this might not be the best.

2026-06-26 via Nuitee
H
Honor solo_traveller gb
5
2026-06-26 via Nuitee
A
Aleksandrs couple lv
8
Nice hotel area, but rooms require great renovation
Pros:

Location is great. The reception folks were so polite and friendly. We really appreciated a chance to rent (for free) the sun chairs and small surf boards to go to the beach. The bar is nice

Cons:

Paid valet parking. We stayed for 4 nights and nobody came to clean the room (even when we asked). The interior design of the room is very outdated, needs refurbishment. The sound isolation is so bad, that i could clearly hear how neighbours were talking. Bathroom needs renovation as well. On pictures it looks much better. There is no elevator (in case you have heavy luggage)

2026-06-25 via Nuitee
I
Ingrid solo_traveller us
9
As expected! Cool older hotel.
Pros:

Retro tiki vibe
Room decor and kitchenette space
Comfortable bed

Cons:

Leaking bathroom faucets
No elevator

2026-06-25 via Nuitee
I
Ingrid extended_group us
9
Great day, cooler, older hotel. Good location.
Pros:

Cool, retro Tiki vibe.
Great bar with swinging seats

Cons:

Two double bed deluxe room was a little cramped

2026-06-25 via Nuitee
T
traveller019283 NONE Sydney, New South Wales
2
Disappointing
Pros:

Can't understand all the great reviews. Overall, the hotel needed a good clean but we specifically asked 2 different reception staff to have the floor of our room cleaned and it never was. Room wasn't serviced during our 3-night stay. Another guest was assigned our room and came right through the door unexpectedly. Noise at night from the bar right under our window. Confusion from us and staff as to what was included in the food/drink credit. Internet would drop out when simply browsing. Incorrect final amount taken and had to ask for a refund which I'm told is coming. Good location.

2026-06-20 via Tripadvisor
J
Jacinta couple au
9
Great vibes, great location, great bar and happy hour!
Pros:

Great location and such a cool vibe the hotel had. There is a great bar with a fantastic happy hour. We loved our stay. Easy to walk to anywhere you want too in Waikiki.

Cons:

The floor in the room was filthy I wipe it with a face washer and it was black.

2026-06-20 via Nuitee
S
Sd_miche NONE Santo Domingo, Santo Domingo Province, Dominican Republic
10
Friendly staff, great location, comfy bed
Pros:

Mayggan at front desk is,awesome- I checked in after a long international flight. She immediately gave a calming yet friendly presence. Room was great, bed and sheets were comfortable. Location is good.

2026-06-18 via Tripadvisor
A
Anthony couple be
9
Topverblijf!
Pros:

Heel leuk hotel, gezellige en enthousiaste sfeer, funky interieur.

2026-06-17 via Nuitee
A
amybM4438IR Family
10
Retro Hawaii
Pros:

We stayed 3 nights at The Whites Sands during our time in Waikiki. The location was perfect, walking distance to dining and shopping. The staff was so friendly and helpful during our stay, RJ, Kendall, and Maygar to name a few! We spent a lot of time in the pool and at the pool bar. We loved the retro Hawaii style of the hotel and the rooms. Our bed was comfy and the room was clean. We had a pool view room and while the bar and pool could get a little loud at night, they closed at 10 so we had no trouble sleeping. We would definitely stay here again!

2026-06-14 via Tripadvisor
J
J8648HHjustina Friends getaway
10
Graduation Weekend Celebration
Pros:

I had an amazing time celebrating graduation during May Day weekend at White Sands Hotel Honolulu! The event was fantastic, with a great DJ keeping the energy high all night and a wonderful lei-making activity that added a special local touch to the celebration.

A special shout-out to Miguel for making check-in smooth and welcoming. His friendly service helped set the tone for a memorable stay.

I can't wait for their next event! To top it all off, Green Lady Speakeasy was an incredible hidden gem, such a unique atmosphere and the perfect place to end the evening.

Thank you to everyone who made the weekend so memorable. Highly recommend for anyone looking for a fun and unique Honolulu experience!

2026-06-10 via Tripadvisor
M
MargaretM202 NONE Avila Beach, San Luis Obispo County, California
8
Hidden gem in Waikiki!
Pros:

White Sands is a hidden gem. The pool/bar area is lovely and feels like it's not in the middle of Waikiki. It's peaceful with a friendly, casual atmosphere. The rooms are clean and comfortable although I personally prefer a firmer mattress. But everything is clean and the decor is fun. I would most certainly return!

2026-06-09 via Tripadvisor
M
MauibombersMatt NONE Kihei, Maui, Hawaii
10
Awesome everything
Pros:

Great location, great vibe, loved the jacuzzi and pool, food. Friendly staff. Definitely my new favorite spot in Honolulu

2026-06-09 via Tripadvisor
A
Amber couple us
8
2026-06-09 via Nuitee
D
dannansmith Couples
10
The perfect old school feel of Hawaii.
Pros:

Our recent kamaʻāina stay at White Sands Hotel was exceptional. Kaila and her team delivered warm aloha, thoughtful service, and unforgettable hospitality, thus creating the perfect weekend!

2026-06-06 via Tripadvisor
C
Compass10979783933 Family Puerto Morelos, Yucatan Peninsula
6
Good location and price
Pros:

The rooms, bar and pool area are pretty cute and everyone that worked there was super friendly. My only negative comment would be our rooms did not get cleaned at all while there and the shower appeared to be made only for very short people (I’m only 5’6) special shoutout to Sean Paul who was very pleasant during our stay!

2026-06-05 via Tripadvisor
5
512aileeng Family
10
Excellent service
Pros:

We had a wonderful stay at the hotel. The room was clean, comfortable, and well-maintained, which made my stay very relaxing. The staff were friendly and professional. Kaila, the manager, was very helpful throughout my stay, always making sure everything was going smoothly. Overall, I had a great experience and would definitely stay here again. I would recommend this hotel to anyone looking for good service and a comfortable place to stay.

2026-06-04 via Tripadvisor
J
jmorris23 Family Las Vegas, Nevada
10
Cool, Hawaiian style hotel in the heart of everything
Pros:

Great little, cool hotel in downtown Waikiki. Love the pool and the bar. We got a room with a Lanai next to the pool, fantastic! Staff are super friendly and helpful and a very clean property. Everything you want to see in Waikiki is walking distance from the White Sands. Worth a trip there.

2026-06-03 via Tripadvisor
M
M7329RIjens Couples
10
Excellent
Pros:

“I stayed here over the weekend with friends and had a wonderful experience. I met Kaila while she was assisting with my room and was surprised to learn she was the hotel manager! She was incredibly kind and welcoming. I also loved the swings at the bar they added such a fun and unique touch to the atmosphere. Highly recommend!”

2026-06-03 via Tripadvisor
Y
YUKO family_with_children jp
5
Cons:

ゴキブリがでた

2026-06-03 via Nuitee