Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly and responsive staff
Cons:
Cleanliness issues with carpets
No elevator for luggage

Categories

Cleanliness
7.39
The carpets were described as old, stained, and had a musty smell.
Service
9.86
Staff was wonderful and responsive to issues like a leaking roof.
Location
9.4
Great location with the ability to walk everywhere.
Room Quality
8.35
Some issues with air circulation and a worn mattress, but overall comfortable.
Amenities
8.88
Pool and hot tub were described as great, but concerns about the pool heating.
Value for Money
9.34
Overall good value given the amenities and service.
Food and Beverage
9.39
Food at Heyday cafe was noted as the best in the area.
Overall Experience
9.36
Even with some drawbacks, the experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:00

Property Description

Luxurious Accommodations with Stunning Views
White Sands Hotel offers rooms with private balconies showcasing either pool or city views. Each room is equipped with a 40-inch flat-screen LCD TV, a microwave, and a small refrigerator.

Culinary Delights at Heyday Restaurant
Indulge in a unique dining experience at Heyday, where traditional Hawaiian cuisine is reimagined with a modern and international flair. Enjoy innovative cocktails at the circular bamboo bar, the only one on the island where you can swing while savoring Hawaiian-inspired drinks.

Convenient Location for Business and Leisure
Located just 2 blocks from Waikiki Beach and the Royal Hawaiian Shopping Center, White Sands Hotel is also close to the Hawaii Convention Center and Honolulu International Airport. Explore nearby attractions like the Honolulu Zoo within walking distance.

Experience luxury, culinary innovation, and convenience at White Sands Hotel - book your stay now!

Important information:

Daily amenity fee inclusions:
Kai Sallas Surf School 2-hr rental with purchase of surf lesson, ​Vida Mia Luxury Yacht Charter tours discount, Beach chairs rental, ​Boogie boards rental, GoPro camera rental, Battery pack rental, Diamond Bakery cookies in room for arrival, Live music, Popcorn in the lobby daily, ​Welcome slushie (nonalcoholic), ​White Sands postcard, Poolside yoga, every other Saturday by a certified instructor. Other Saturdays feature a poolside core workout.

Fresh coffee and local iced tea in lobby​, Daily local newspaper, Koi fish feeding for children, ​High-speed Wi-Fi, Toll-free and local phone calls, White Sands Hotel Activities event, booking service, Guests receive 15% off a regular bay at ITL Golf Club.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 1742 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.36
M
Melinda • family_with_children • au
9
Pros:

Great boutique hotel. Lovely rooms and outdoor pool bar area. Close to everything. Love the bar swings.

2026-02-10 • via Nuitee
I
Irina • couple • kr
8
Unique lush green boutique hotel amid Waikiki’s skyscrapers.
Pros:

1. A bit farther from the beach, but still good location, with famous Marugame Udong right around the corner many luxury boutiques, Target store, and luxury hotels at the
2. Unique atmosphere, lush green vibrant landscape and bamboo bar with swings as seats, live music Mon-Wed, cute pool area.
3. Our poolside room had a microwave and a teapot, and a little sink - very useful if you need a late night snack from ABC store.

Cons:

The hotel is 3-stories buildings with no elevator.

2026-02-09 • via Nuitee
L
Lydia • couple • gb
8
Good location and really comfy beds!
Pros:

Beds were super comfortable.

2026-02-08 • via Nuitee
F
Francesco • couple • ch
5
You can find better hotels in Waikiki even at a better price
Pros:

I’d like to layout of the Hotel the entrance brought directory to the pool which was well presented with a nice colour and comfy beds. The bar surrounding a tree with swingers where apps absolutely beautiful to look at and the service is also nice at the bar. The location is perfect for walking around Waikiki.

Cons:

The room service was poor quality as it was never done in our room and I had to request every day at the reception. The rooms were not cleaned 100% and then I found all some mould on the ceiling and in the shower. Gen quality of the furniture, appliances and layout of the room were not at the highest standard, actually it looks like just a Hotel of the 70s which was never restructure or refurbished.

2026-01-30 • via Nuitee
M
Marton • couple • us
8
Good value for the money, charming style and fantastic location.
Pros:

Excellent location and interior design. The bar and pool area are standout features, offering a beautifully authentic Hawaiian atmosphere. The highlight was the hot tub; the surrounding tropical vegetation is simply unparalleled.

Cons:

The carpet in the room was not clean. The kitchen is not really a kitchen at all. No plates, no utensils, no glasses, not even a toaster.

2026-01-29 • via Nuitee
S
sarah • family_with_children • gb
5
Pros:

The outdoor area is absolutely gorgeous! So relaxing and peaceful.

Cons:

They have a bar which is really noisy at night if you stay in the first building. The beds are not so comfy. Its very basic.

2026-01-26 • via Nuitee
K
K6898RYcindyd • Family
10
A hidden gem in Waikiki
Pros:

Really convenient location in Waikiki, a street down from convenient stores and shops. Super nice accommodating staff. The pool area is really clean and pretty. The beach chairs and boogie board boards are a nice bonus too! RJ made the best latte I’ve had the entire trip. Would recommend to family and friends!!

2026-01-24 • via Tripadvisor
C
Cruiser436619 • NONE
4
Nice Vibe in Public Areas/Unclean Rooms
Pros:

Really cool bar and pool area, but the cleanliness of the room was very disappointing. There was trash left from the previous occupant, the linen was stained, the towels smelled musty when wet, and the bathroom had many visible mold spots on the ceiling. The shower was tiny and awkward, and there was so much noise, both from the street and from the hallway/other rooms. I would pick a different budget hotel over this one for my next trip.

2026-01-23 • via Tripadvisor
C
Carl • couple • us
8
Emergency reservation,worked out well
Pros:

Polite staff,good food & room was quiet.

Cons:

No elevator

2026-01-23 • via Nuitee
J
Jeremiah • family_with_children • us
8
2026-01-23 • via Nuitee
C
Climber575369 • NONE
4
Not what we were expecting
Pros:

The photos & website did a good job portraying an atmosphere that just wasn't what it actually matched up to. I wouldn't advertise it as family friendly. It's definitely more of a young adult vibe with late night parties. Some really intoxicated guys trying to dance with my 12 yr old daughter & waking up to a guy passed out on the day lounges by the pool. Getting pushed out of the hot tub in the middle of the day with my 11 yr old son by a couple who needed to take it back to their room was a bummer. The rooms were standard, but the showers were extremely small & our bathroom door was broken. The valets worked hard, but the set up is a struggle for them so it could take quite a while to drop off & retrieve your car. The staff was friendly & not phased by any of the wild behavior. It has a good location in town. This place just caters to a younger care free crowd, not families.

2026-01-21 • via Tripadvisor
M
Michael • extended_group • us
8
2026-01-19 • via Nuitee
T
Timothy • family_with_children • us
10
Place was phenomenal
2026-01-19 • via Nuitee
M
Maury • solo_traveller • nz
6
OK for Budget Hotel
Pros:

Great location in town, decent room amenities. Nice updating.

Cons:

The neighborhood is poor - fairly rough, noisy, late-night business and traffic. Noise a problem for sleeping well at night. Garbage collection noisy in early morning. Also, a little hard to find; not easy to spot from the road, or half a block away.

2026-01-19 • via Nuitee
L
Lucille Felicia • family_with_children • us
10
2026-01-19 • via Nuitee
C
Curiosity28459946838 • NONE
2
I want a full refund
Pros:

I explained to them; I upload pictures of marks from insect bites on my kid's skin There was dead cockrouches beside the bed. I couldn't sleep. I want refund. I have to sue them

2026-01-18 • via Tripadvisor
5
541marybethw • Couples
10
Hey Day is the place to be!
Pros:

We stopped in for a cocktail at Hey Day pool bar. The staff was so wonderful and it turned out to be our favorite drinking hole in Waikiki!

Zach, Kendall, and Sadie made us feel at home and made it extra special! Great drinks, music, laughs and service!

2026-01-16 • via Tripadvisor
R
Rick • family_with_children • us
10
2026-01-16 • via Nuitee
B
Boqian • family_with_children • cn
8
2026-01-16 • via Nuitee
S
Simone • couple • us
8
Comfortable, affordable, cute nighttime area and pretty quiet!
Pros:

The room was comfortable. The hot tub was very nice. The location was pretty close to everything.

Cons:

The stairs to go upstairs were a bit difficult because it had been raining and they were outside. The hallway looked a little rundown but the room itself was nice.

2026-01-14 • via Nuitee