Elite Hotel Knaust

Hotels
•
Elite Hotels of Sweden
8.6 (5664 reviews)
Storgatan 13 , Sundsvall , se

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Cleanliness issues
Gym facilities lacking
Soft beds

Categories

Cleanliness
7.36
Several reviews pointed out issues with cleanliness and maintenance, indicating a need for improvement.
Service
9.33
Many guests praised the staff for their courtesy and attentiveness, highlighting exceptional service.
Location
9.37
The location was frequently described as excellent, with proximity to essential services and attractions.
Room Quality
8.32
Rooms received positive mentions for comfort and aesthetics, though some reports of issues with bed quality were noted.
Amenities
7.85
Some amenities were lacking, particularly in terms of gym facilities and room furnishings, which affected guest satisfaction.
Value for Money
8.31
Guests felt the experience was generally worth the cost, despite some complaints about specific features.
Food and Beverage
9.36
The breakfast and dining facilities received high praise, particularly for variety and quality.
Overall Experience
8.93
Overall positive experiences with notable highlights; however, some logistical issues affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:25

Property Description

Historic Charm and Modern Amenities
Enjoy a stay in the elegant Hotel Knaust, housed in a historic 19th-century building with modern amenities like free Wi-Fi and flat-screen TVs.

Stylish Dining and Event Spaces
Savor breakfast and lunch in the stylish Spegelsalen Hall, a venue for various events, and unwind at The Bishops Arms Pub with light meals and a wide selection of beverages.

Relaxation and Attractions
Take advantage of the free sauna and training equipment in the small relaxation area, and marvel at the hotel's attractive features like a stunning marble staircase from 1890.

Book your stay at Elite Hotel Knaust for a blend of history and luxury in Sundsvall.

Important information:

If 9 or more rooms are reserved for the same dates by the same booker, they will be treated as a group reservation, whereby different policies and additional supplements will apply. Please contact the hotel in advance in order to receive your group booking confirmation with updated policies, group rates or additional supplements.

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Please note that reservations are required at the Bishops Arms restaurant.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for SEK 100 per person per night when using an existing bed.
    Children from 3 years old to 13 years old stay for SEK 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5664 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 8.93
A
Alexander • family_with_children • se
10
Lyxigt och fräscht!
Pros:

Mycket fint och glamouröst hotell, personalen är fantastiskt trevliga och professionella. Rummet var stort och fräscht, högt i tak! Väldigt centralt, alltså toppenläge. Lyxig frukostbuffé.

Cons:

Hotellet har ingen egen parkering men det fanns gott om platser på magasinet parkering (5 min promenad från hotellet), kostade bara 60kr/dygn via EasyPark!

2026-07-11 • via Nuitee
H
Härkönen • couple • fi
9
Tunnelmallinen hotelli hyvällä asiakaspalvelulla varustettuna.
Pros:

kaunis interiööri, asiakasta oli ajateltu ennen saapumista ja majoittumisen aikana. Hyvä aamiainen.

Cons:

autopysäköintiä ei ollut hotellilla tarjolla, joten auto tuli jättää yleiselle pysäköintialueelle kävelymatkan päässä.

2026-07-11 • via Nuitee
M
Magdalena • couple • se
9
2026-07-11 • via Nuitee
M
MariHelen • solo_traveller • se
9
2026-07-11 • via Nuitee
R
Robert • couple • gb
10
Pros:

Staff were excellent - helpful, friendly, and professional. Lovely environment as well.

2026-07-11 • via Nuitee
M
May-Lis • couple • se
9
2026-07-11 • via Nuitee
F
Forsberg • solo_traveller • se
10
2026-07-11 • via Nuitee
P
Paulena • couple • se
8
Vi kommer tillbaka
2026-07-11 • via Nuitee
C
Christer • couple • se
8
Cons:

För smala sängar för två i det rum vi blevtilldelade.

2026-07-11 • via Nuitee
A
Anne • family_with_children • fr
10
Pros:

L’emplacement est incroyable et le bâtiment magnifique. Le petit déjeuner est également très varié et délicieux.

Cons:

-

2026-07-10 • via Nuitee
L
Lena • extended_group • se
9
2026-07-10 • via Nuitee
B
Bernicu • couple • se
10
2026-07-10 • via Nuitee
M
Marianne • solo_traveller • se
10
Smakfullt och vackert för ögat!
Pros:

Läget mitt i stan och den otroligt vackra trappan med allt runt den, målningar lampor mm
Frukosten var fantastisk god!

Cons:

Värme/kylaggregatet ”brummade” lite högt!

2026-07-10 • via Nuitee
N
Nanette Andersson • solo_traveller • se
10
Pros:

Vilken otrolig historik det finns i detta hus

2026-07-10 • via Nuitee
L
Lise-Lotte • solo_traveller • se
8
2026-07-10 • via Nuitee
C
Cen Risen • solo_traveller • se
10
Pros:

Här vill man gästa igen!
I bästa miljö: sov gott och vaknade utvilad till en god frukost. Trappan är inte fy skam - bidrar med ett välkomnande :)

2026-07-10 • via Nuitee
K
Kimo • solo_traveller • fi
9
Pros:

Vackert hus.

Cons:

Ljud från gågatan på andra våningen. Mattorna i trappan slitna.

2026-07-09 • via Nuitee
S
Susan • couple • se
8
Vi är helnöjda
Pros:

Anrik miljö centralt beläget, bra frukost och trevlig personal. Sköna sängar och välstädat.

Cons:

Svårighet att checka in. Systemet var inte tillgängligt under en lång tid. Vi kompenserades dock, efter förslag från oss, med att ta något att dricka i baren under väntetiden. Vi väntade uppemot en timme och fick därefter ett bra rum där vi kunde släppa in luft i den varma natten.

2026-07-09 • via Nuitee
P
Per • couple • se
9
Pros:

Lite speciellt att få känna tidens vingslag i den pampiga staden Sundsvall.
Lite annorlunda rum med sovloft och en god frukost serverades
Bilen i parkeringshus några kvarter bort fungerade utmärkt

2026-07-09 • via Nuitee
M
Malin • family_with_children • se
7
Kanske blir fler gånger men ett annat run
Pros:

Fint och bra frukost

Cons:

Rummet. Loft med smal trappa. Varmt och gick inte få rummet mörkt när man skulle sova.

2026-07-09 • via Nuitee