Elite Hotel Knaust

Hotels
•
Elite Hotels of Sweden
8.6 (5964 reviews)
Storgatan 13 , Sundsvall , SE
+46 60 608 00 00

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Cleanliness issues
Gym facilities lacking
Soft beds

Categories

Cleanliness
7.36
Several reviews pointed out issues with cleanliness and maintenance, indicating a need for improvement.
Service
9.33
Many guests praised the staff for their courtesy and attentiveness, highlighting exceptional service.
Location
9.37
The location was frequently described as excellent, with proximity to essential services and attractions.
Room Quality
8.32
Rooms received positive mentions for comfort and aesthetics, though some reports of issues with bed quality were noted.
Amenities
7.85
Some amenities were lacking, particularly in terms of gym facilities and room furnishings, which affected guest satisfaction.
Value for Money
8.31
Guests felt the experience was generally worth the cost, despite some complaints about specific features.
Food and Beverage
9.36
The breakfast and dining facilities received high praise, particularly for variety and quality.
Overall Experience
8.93
Overall positive experiences with notable highlights; however, some logistical issues affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:25

Property Description

Historic Charm and Modern Amenities
Enjoy a stay in the elegant Hotel Knaust, housed in a historic 19th-century building with modern amenities like free Wi-Fi and flat-screen TVs.

Stylish Dining and Event Spaces
Savor breakfast and lunch in the stylish Spegelsalen Hall, a venue for various events, and unwind at The Bishops Arms Pub with light meals and a wide selection of beverages.

Relaxation and Attractions
Take advantage of the free sauna and training equipment in the small relaxation area, and marvel at the hotel's attractive features like a stunning marble staircase from 1890.

Book your stay at Elite Hotel Knaust for a blend of history and luxury in Sundsvall.

Important information:

If 9 or more rooms are reserved for the same dates by the same booker, they will be treated as a group reservation, whereby different policies and additional supplements will apply. Please contact the hotel in advance in order to receive your group booking confirmation with updated policies, group rates or additional supplements.

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Please note that reservations are required at the Bishops Arms restaurant.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDL

Location

Guest Reviews

8.6
Based on 5964 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 8.93
E
Eva • solo_traveller • se
6
Jag trodde att min vistelse skulle varit bättre
Pros:

Frukosten var fantastisk.

Cons:

Kallt rum. Fick byta till ett lite tråkigt rum som var nästan lika kallt. Bad om ett extratäcke. Fick inte det.
Ett litet element sattes in. Det blev varmare men då hade jag väl fått behålla mitt förstarunda som var finare.

2026-11-07 • via Nuitee
S
Sven Christer • solo_traveller • se
9
Dags för en renovering
Pros:

Fantastisk personal i både receptionen och i städet

Cons:

Dags för en renovering

2026-11-06 • via Nuitee
M
Mats B • solo_traveller • se
10
Pros:

Stilfullt, vackert hotell

2026-11-06 • via Nuitee
C
Christophe • couple • se
9
2026-11-06 • via Nuitee
S
Sven Christer • solo_traveller • se
8
Pros:

Fantastisk personal och mycket bra servirt ce

Cons:

Det var ca 20 år sedan det renoverades

2026-11-06 • via Nuitee
S
Sven Christer • family_with_children • se
9
Mycket bra service
Pros:

Fantastisk personal och mycket bra service

Cons:

Hotellet är gammalt och slitet

2026-11-06 • via Nuitee
K
Katrin • couple • se
7
Pros:

Läget och skön säng.

Cons:

Badkaret hade mögel och fäste för duschhandtag satt löst. Badkaret hade inte halkskydd så det kändes lite osäkert.

TV:n gick inte att streama till.

2026-11-05 • via Nuitee
L
Lena • couple • se
9
Vi bor alltid på Knaust när vi är i Sundsvall😀
Pros:

Läget, atmosfären, sängarna och de platta kuddarna, frukosten.
Nära till allt som restauranger och Sundsvalls fina museum.

2026-11-05 • via Nuitee
S
Sven • solo_traveller • de
10
Einfach wow
Pros:

Tolles altes Gebäude mit ganz viel Charme - perfekte Lage in der Innenstadt

Cons:

Es gibt keine direkte Parkmöglichkeit & die Parkhäuser in der Nähe muss man per App zahlen.

2026-11-04 • via Nuitee
S
Sture • family_with_children • se
9
2026-11-03 • via Nuitee
S
Stefan • solo_traveller • se
10
2026-11-02 • via Nuitee
H
Hellhoff • couple • se
10
Cons:

Saknar parkering

2026-11-02 • via Nuitee
M
Maria • family_with_children • se
8
2026-11-01 • via Nuitee
M
Maria • family_with_children • se
8
2026-11-01 • via Nuitee
ΕΥΘΥΜΙΟΣ ΠΑΠΑΓΕΩΡΓΙΟΥ • solo_traveller • gr
10
2026-11-01 • via Nuitee
Åsa • family_with_children • se
10
2026-11-01 • via Nuitee
E
Elisabeth • couple • se
8
2026-11-01 • via Nuitee
H
Hanna • family_with_children • se
10
Vi fick hjälp att byta rum och fick då två fantastiska rundor helt klart motsvarade våra förväntningar på priset
Pros:

Otroligt vackert historiskt hus med anor

2026-10-31 • via Nuitee
I
Inga-lill • family_with_children • se
10
2026-10-31 • via Nuitee
A
Annika • solo_traveller • se
8
2026-10-31 • via Nuitee