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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Shuttle service (free)
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Paid WiFi
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Airport shuttle (free)
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Airport Shuttle Service and Proximity to Boston's Attractions
Experience comfort and convenience at the Logan Airport Embassy Suites. Enjoy spacious two-room suites equipped with 2 HDTVs, a sofa bed, microwaves, and refrigerators.
Ideal for Business and Leisure
Take advantage of our business facilities catering to up to 300 guests, stay active at the fitness center, indoor pool, and hot tub.
Explore Boston with Ease
Benefit from our free shuttle service to the subway station, allowing seamless access to the city's key attractions. Don't miss out on visiting the Boston Convention Center and the financial district, just a short distance away.
Book your stay now at the Embassy Suites Boston at Logan Airport for a memorable Boston experience.
Please note that a surcharge of USD 75 applies for arrivals before check-in hours.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 60 per day.
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Internet
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Un buen alojamiento
Struttura in posizione ottimale, vicino alla stazione della metro che in 5 minuti ti porta in centro.
Camera abbastanza nuove.
Personale della reception poco collaborativo e maleducato.
Colazione basica con pochissima scelta e sempre le stesse cose tutti i giorni.
Prezzo molto alto per quello che offrono...
Things didn’t go as well as we liked. When we got to the hotel, about 4pm, we couldn’t check in because the system was down. We left to explore the city. When we returned about 9:30pm, they were manually checking people into rooms. The lobby was packed and chaotic. We got into our room about 10:30pm. The night was ok. The next couple days, there was not hot water in the entire building. Other than that, which are things out of the staff’s control, things were great. The hotel was clean and staff was friendly.
Stayed here before for business. Excellent hotel, enormous rooms. Very pleasant. Free shuttle from airport nearby is bonus. Would recommend and will return.
Price was quite high - £300 per night. Though work did coincide with the world cup, and America is very expensive anyway - so more a general criticism, rather than targeted towards them. I’m sure you could pay more for worse elsewhere!
Steven(Valet) is truly an exceptional professional and customer service is 5 Stars/A+. Extremely attentive to every detail in regard to assistance and customer support to a Retired Military Disabled Veteran.
Very close avoids all Boston traffic
The proximity and the shuttle to Logan airport were a huge bonus. The hotel is also located by a park in which she can exercise and near the blue line T so you can easily get into downtown Boston. The evening snacks and breakfast were very good.
Staff were not very friendly.
The hotel is closed to the airport. Rooms are big and clean. Bed is good
The welcome was very poor. No smile. It took a long time to reach the front desk from the airport to ask for a shuttle. Then I was told to wait 20 minutes for the shuttle to come. We decided to take a taxi who had a tantrum when we told him we were going to the Embassy Suite! People are so different from Puerto Rico !!!! I already wanted to go back home. The hotel is a four star hotel and there was no shower cap, no magnification glass , nothing. Rooms are so very expensive. We paid $500 for ONE night and besides the waitress at the restaurant the rest of the staff is not well trained in my view.
Il n’y avait pas d’eau chaude pendant mon séjour : impossible de prendre une douche après un voyage de 16 heures. Aucune information ne m’a été communiquée lors de l’enregistrement, et rien n’était indiqué sur le site internet. Le petit-déjeuner était de mauvaise qualité, et la salle de petit-déjeuner / le hall étaient sales. Enfin, l’hôtel a refusé tout remboursement au motif que la réservation avait été effectuée sur Booking.com. Une expérience très décevante.
Breakfast
Zero communication for phones. After a long flight could not confirm where the shuttle was durnot phone lines down. There was no hot water in the facility due to broken parts.
we just got to the Embassy suites at Logan International Airport. Our flight was canceled. We were flustered when we got to Embassy. Suites and Rosa was outstanding, the town took great interest in us and she was wonderful. She’s a wonderful example of what a good employee should be thank you thank you thank you
Where do I begin. Shortly after checking in and getting settled, we were completely shocked and terrified when an unknown person unlocked our room and began to enter. Thankfully, they were just as shocked, screamed, and immediately shut the door, shouting that they had been given someone else’s room.
To add insult to injury, after leaving for dinner that evening, we returned to find that our keys no longer worked. After FOUR trips to the front desk and our children sitting in the hallway for half an hour, staff were finally able to access our room. Had nearby hotels not been sold out, we would have certainly left.
You’d think the horror ended there, but they really need to remove “Premium” from the walls of the 10th floor. The rooms are old with rust on the doors, the lamp shades were spotted with odd stains, and the air panel was hanging off the wall. On the second night, there was no hot water for bathing, And don’t attempt to call the front desk from your room at any point during your stay….“all circuits are busy”!! Despite asking to speak with onsite management multiple times, excuse after excuse (aka blatant lies) were given pertaining to their availability.
We have never spent a night at a Hilton property this subpar, and we never will again. It needs to be ranked #97 of 97 for hotels in Boston.
Convenient airport hotel for BOS; but so much more. I’d never explored East Boston and it’s so easy to do on foot from this hotel. Waterfront and skyline views are just minutes away through interesting neighborhoods without the throngs of tourists common in Boston.
Really clean and super close to the airport. The airport bus was really good and the driver was really helpful in making sure we got to the right terminal.
Nothing
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