Bastion Hotel Amsterdam Noord

Hotels
•
Bastion Hotels
7.2 (1071 reviews)
Rode Kruisstraat 28 , Amsterdam , nl

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High pricing

Categories

Cleanliness
5.66
Multiple reviews mention dirty carpets and hair found in rooms, indicating poor cleanliness.
Service
7.63
Staff interaction varied, with some positive comments about friendliness but also negative experiences noted.
Location
8.67
The location was frequently praised, with guests appreciating the convenience of accessing the city center.
Room Quality
7.12
Rooms were noted as clean and spacious, but some complaints about issues like strange odors and damaged doors were mentioned.
Amenities
6.65
General amenities were adequate, but specific complaints about shortcomings like a lack of elevators were noted.
Value for Money
7.11
Some guests felt the prices were high compared to what was offered, impacting perceived value.
Food and Beverage
7.16
Breakfast was appreciated, but some guests had issues that impacted their overall satisfaction.
Overall Experience
7.63
The overall experience was mixed, with positives in location and service balanced by several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:24

Property Description

Luxurious Non-Smoking Rooms with Free Wi-Fi
Experience comfort and convenience at Bastion Hotel Amsterdam Noord. Our non-smoking rooms come with complimentary coffee and tea facilities, while more luxurious options are also on offer.

Delicious Dining Options and Cozy Common Areas
Start your day with a continental breakfast buffet and enjoy lunch and dinner at our on-site restaurant. Relax in the lounge or catch up on work in the lobby with our internet computer.

Convenient Location for Exploring
Located just a 2-minute drive from the A10 motorway, our hotel provides easy access to Amsterdam Central Station and the charming town of Volendam. Book your stay now and make the most of your Amsterdam adventure!

Important information:

Please note that when booking a rate where payment is due before arrival, [property name] will provide detailed payment instructions, for example a link to a secured payment platform.

When booking more than 9, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 1.60 per hour.

Location

Guest Reviews

7.2
Based on 1071 reviews
Cleanliness: 5.66
Service: 7.63
Location: 8.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.11
Food and Beverage: 7.16
Overall Experience: 7.63
L
Luis MIguel • family_with_children • es
5
Hotel cómodo pero muy justito para el elevado precio.
Pros:

La decoración y la TV de la habitación estaban muy bien. La ducha también.

Cons:

Las camas estaba con sábanas que no cubrían el colchón por completo. Dejando además entrever manchas…el baño era pequeño y el lavabo no estrecho no te permitía lavarte los dientes apenas. Te chocabas al ir a aclararte la boca o mojabas todo. La habitación solo la hacías cada ciertos días….no a diario. Había asistentes que no hablaban inglés…

2026-04-08 • via Nuitee
R
Rao Waleed • couple • ae
7
Not sure why it’s expensive, they dont have something special,
Pros:

Clean easy to bus station

Cons:

No groceries within 1km, 3.8 is far from actual central, checkout time is to early which is 11AM,

2026-04-08 • via Nuitee
M
Michael • family_with_children • at
8
2026-04-06 • via Nuitee
N
Noel • family_with_children • fr
1
Très très très déçu…
Pros:

L’emplacement

Cons:

La chambre était très sale surtout le sol, il y avais de la poussière partout ! Des gros poils noirs dans la salle de bain et sur le toilette !
L’alarme incendie qui se déclenche à 2h du matin… aucunes explications ou excuses !
Très stressant. L’odeur de joint dans l’établissement.
Le parking est payant à 70€ par jour !
Le petit déjeuner et le repas ne valent pas leurs prix (trop cuit, encore congelé)

Je suis très très déçu à 200€ la nuit sans parking et sans petit déjeuner.. je ne recommande pas et je ne reviendrais pas !

2026-04-06 • via Nuitee
R
Roman • solo_traveller • fr
7
C’était très cher mais confortable et le personnel était sympa
Pros:

Le lit était grand et confortable
La chambre était bien isolé
L’écran était grand et pratique
Il y avait une machine à café dans la chambre
La salle de bain est très agréable

Cons:

C’était très cher, plus de 200€ la nuit petit déjeuner non compris
Pas de bouilloire dans la chambre
Il n’y avait pas d’ascenseur
La serrure électronique n’a pas cessé de faire des cliquetis toute les nuit c’était pénible
Et la deuxième nuit l’alarme a sonné à 2h20 du matin extrêmement fort dans la chambre à cause de gens qui fumaient dans leur chambre.
Je suis conscient que ce n’est pas la faute de l’hôtel mais c’était très désagréable. Heureusement rien de grave

2026-04-06 • via Nuitee
M
Marian • couple • nl
6
Veel te duur voor wat het is
Pros:

Ligging was op dat moment voor ons handig

Cons:

Slecht licht op de kamer
Badkamer zeer summier
Vlekken op de kraan
In de nacht ging het alarm af voor ontruiming. Zal wel loos alarm geweest zijn maar er was geen communicatie over

2026-04-06 • via Nuitee
D
Dennis • couple • de
4
Gute Lage aber leider nicht sauber. Wenig entgegenkommen vom Personal!
Pros:

Das Hotel hat eine gute Lage ca. 4 KM von der Innenstadt entfernt. Gegenüber der Polizeistation auch relativ ruhig und sicher. Ein Parkplatz vor der Tür muss für ca. € 10 pro Tag gekauft werden.

Cons:

Das Hotel ist leider schon in Jahre gekommen und es gibt überall Macken und Beschädigungen. Unser Zimmer ist von der Größe in Ordnung gewesen, aber es funktionierte weder die Lüftung im Bad (zusätzlich Schimmel in den Ecken) noch ließ sich das Fenster richtig schließen. Der Roomservice hat unser Zimmer vergessen und wir mussten uns Abends selbst um neue Handtücher kümmern. Uns wurde erklärt, dass man ein neues System hat und man zusätzlich an der Rezeption eine Info geben muss, wenn man einen Roomservice wünscht. In der Nacht um 01:30 Uhr gab es dann noch einen Feueralarm, weil jemand auf dem Zimmer geraucht hat...

2026-04-06 • via Nuitee
B
Bart • extended_group • nl
8
2026-04-06 • via Nuitee
J
Jeanette • extended_group • nl
6
Familie bijeenkomst
Pros:

Prijs, parkeergelegenheid

2026-04-05 • via Nuitee
L
Leonard • couple • fi
8
2026-03-31 • via Nuitee
S
Stefaan • couple • be
8
2026-03-30 • via Nuitee
M
Małgorzata Berner • couple • pl
9
Pros:

Czyste pokoje, blisko do stacji Metra.

2026-03-27 • via Nuitee
S
Saroi • family_with_children • es
9
Pros:

Todo en general muy bien. Cumplio mis expectativas.

Cons:

La limpieza de la habitacion es gratis pero tienes que pedirla al llegar.

2026-03-25 • via Nuitee
L
Luana Pulignano • couple • it
7
Buono
Pros:

Staff accogliente e disponibile alle nostre richieste, facilmente raggiungibile in quanto ben collegato con pullman e metro

Cons:

Non era pulito bene e non ci sono state date le bottiglie d'acqua che di solito si fanno trovare in stanza o altri piccoli comfort

2026-03-25 • via Nuitee
C
Cleaning Services • family_with_children • nl
7
2026-03-24 • via Nuitee
G
Geovania • solo_traveller • es
1
2026-03-24 • via Nuitee
E
Eva • couple • gb
5
Pros:

Está a quince minutos en Uber del centro.
La cama era cómoda.
El manager amable.

Cons:

La primera noche nos dejaron la pantalla de la televisión encendida (pantalla muy grande) y no había mando en la habitación.
Al día siguiente pedimos que lo solucionaran y si es cierto que apagaron la tele, pero nos volvieron a dejar sin mando.
La recepcionista de por la tarde es muy mal educada y sin ningún tipo de ganas de trabajar.

2026-03-23 • via Nuitee
G
gerard • couple • nl
8
2026-03-22 • via Nuitee
N
Nzi rodolphe Armand • couple • fr
10
Cour
Pros:

Nickel

Cons:

Nickel

2026-03-16 • via Nuitee
V
Verheijen • family_with_children • nl
7
2026-03-16 • via Nuitee