Bastion Hotel Amsterdam Noord

Hotels
Bastion Hotels
7.2 (1045 reviews)
Rode Kruisstraat 28 , Amsterdam , nl

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High pricing

Categories

Cleanliness
5.66
Multiple reviews mention dirty carpets and hair found in rooms, indicating poor cleanliness.
Service
7.63
Staff interaction varied, with some positive comments about friendliness but also negative experiences noted.
Location
8.67
The location was frequently praised, with guests appreciating the convenience of accessing the city center.
Room Quality
7.12
Rooms were noted as clean and spacious, but some complaints about issues like strange odors and damaged doors were mentioned.
Amenities
6.65
General amenities were adequate, but specific complaints about shortcomings like a lack of elevators were noted.
Value for Money
7.11
Some guests felt the prices were high compared to what was offered, impacting perceived value.
Food and Beverage
7.16
Breakfast was appreciated, but some guests had issues that impacted their overall satisfaction.
Overall Experience
7.63
The overall experience was mixed, with positives in location and service balanced by several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:24

Property Description

Luxurious Non-Smoking Rooms with Free Wi-Fi
Experience comfort and convenience at Bastion Hotel Amsterdam Noord. Our non-smoking rooms come with complimentary coffee and tea facilities, while more luxurious options are also on offer.

Delicious Dining Options and Cozy Common Areas
Start your day with a continental breakfast buffet and enjoy lunch and dinner at our on-site restaurant. Relax in the lounge or catch up on work in the lobby with our internet computer.

Convenient Location for Exploring
Located just a 2-minute drive from the A10 motorway, our hotel provides easy access to Amsterdam Central Station and the charming town of Volendam. Book your stay now and make the most of your Amsterdam adventure!

Important information:

Please note that when booking a rate where payment is due before arrival, [property name] will provide detailed payment instructions, for example a link to a secured payment platform.

When booking more than 9, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 1.60 per hour.

Location

Guest Reviews

7.2
Based on 1045 reviews
Cleanliness: 5.66
Service: 7.63
Location: 8.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.11
Food and Beverage: 7.16
Overall Experience: 7.63
M
Mould solo_traveller be
8
Pros:

Everything, checkin was good, dinner was good, room was comfortable

Cons:

Hot breakfast wasnt to hot (not cold but cooling)

2026-03-13 via Nuitee
K
Klein solo_traveller de
3
Wenig zu empfehlen für den Preis
Pros:

Nichts

Cons:

Badezimmer starker Geruch. Schimmel an den Decken, Badlüfter ohne Funktion.
Gänge haben stark gestunken.
Diverse Lampen
Frühstück spartanisch mit schlechter Auswahl

2026-03-13 via Nuitee
R
Regan couple es
4
Disappointing and frustrating
Pros:

Some of the staff were very nice

Cons:

1) Awful communication. I contacted the hotel 3 times about my reservation. They never answered once. The only communication I received from them was to inform me my credit card was rejected (new card information had not been updated). 2) I asked reception what time they served dinner until. Was told 10pm. We arrived in the dining room at 9pm and was told that service was finished and no food available (there is nowhere that serves food close to this hotel. 3) Bed sheets were not changed and room not cleaned very well. Dirty cups not taken away etc

2026-03-10 via Nuitee
C
Cédric couple fr
8
Dans l'ensemble, bon hébergement
2026-03-09 via Nuitee
O
Olaf extended_group de
10
2026-03-05 via Nuitee
S
Sarah solo_traveller us
10
2026-03-03 via Nuitee
A
Andy family_with_children be
1
Ern nachtmerrie
Pros:

Als je muizen ziet voorbijlopen in de BAR dan is alles duidelijk gegegt!!!

Cons:

Zoals in regel 1 ,rondlopende muizen in de bar.
Betalende parking.Het ontbijt niet meer kunnen aanvullen (tekort aan voorraad) de sousijsjes en spek gebakken als een steen doordat de overshot de dag opnieuw wordt opgewarmt.een kapotte wc bril en frigo op de kamer vuile douche en in de hang vuile plateau met etensresten op de grond.Het personeel reageerd arrogant op onze klachten.
Kortweg sloop dat gebouw sluit deze locatie , gratis overnachten is zelfs geen aanrader.

2026-03-03 via Nuitee
V
Vlieghe family_with_children fr
10
2026-02-26 via Nuitee
V
Vlieghe family_with_children fr
10
2026-02-26 via Nuitee
J
Jose Antonio couple nl
7
Pon localización y tranquilo
Pros:

Localización

2026-02-26 via Nuitee
A
Aline couple br
4
Decepcionante em custo e comodidade.
Pros:

Gostei apenas da cama.

Cons:

W.C.horrível,duche sai mínimo de água e demora aquecer.Vaso sanitário à correr agua a noite toda e vazamento de uma agua abaixo dele,onde o chão ficava molhado.
A iluminação do quarto é péssima,não tem uma luz central e apenas uma janelinha que da luz durante o dia.
E o barulho foi a madrugada toda de portas do corredor abrindo e fechando.
Muito caro e não tem nada a ver com a fotografia anunciada.
Também deveria ter na porta do quarto uma identificação se tem pessoa ainda no quarto,que foi as 10hs da manhã para não ter a senhora da limpeza batendo na porta para limpar.
Decepcionante pelo que paguei 2 estadias 180€

2026-02-23 via Nuitee
F
Fišperová couple cz
8
2026-02-22 via Nuitee
D
desiree couple nl
5
Cons:

2x 1 persoons bed....

2026-02-12 via Nuitee
D
Dihaila couple nl
7
prima voor 1 nacht.
2026-02-12 via Nuitee
E
Elmi couple gb
1
2026-02-12 via Nuitee
M
Mustafa family_with_children nl
10
2026-02-11 via Nuitee
H
Hedhili family_with_children be
9
Pros:

Locatie ,service en vriendelijk personeel

Cons:

De matras in de kamet

2026-02-09 via Nuitee
Y
Yuliia solo_traveller es
10
2026-02-09 via Nuitee
L
Lynette couple nl
7
Redelijk
Pros:

De ruimte was goed en het bed heerlijk

Cons:

Ben eerder in hotels geweest was er een kleine magnetron voor opwarmen van eten. Daar niet en moest de hele avond in een koude kamer slapen.

2026-02-09 via Nuitee
V
van Noort solo_traveller nl
9
2026-02-08 via Nuitee