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Convenient Location and Services
Located near the A4 and just a 20-minute drive from Schiphol Airport, Bastion Hotel Schiphol Hoofddorp offers a free airport shuttle service for your convenience.
Comfortable Accommodation and Dining
Enjoy a 24-hour front office, comfortable rooms, and a diverse selection of dishes from the à la carte menu in the atmospheric restaurant. Guests can also unwind in the cosy hotel bar or lounge, complete with LCD TVs and relaxing lounge chairs.
Modern Amenities and Free Services
Stay connected with free Wi-Fi throughout the hotel, access a computer with internet in the lobby at no extra cost, and take advantage of complimentary parking during your stay.
Book your stay at Bastion Hotel Schiphol Hoofddorp now and experience comfort and convenience during your visit!
Please note that when booking a rate where payment is due before arrival, [property name] will provide detailed payment instructions, for example a link to a secured payment platform.
When booking more than 9, different policies and additional supplements may apply.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Nothing
I had a terrible experience with both room cleaning and customer service. Before leaving the hotel, I explicitly asked reception for my room to be cleaned. However, upon my return, the room was completely untouched and dirty. When I inquired at reception, the receptionist dismissed my complaint, claimed I had not requested it, and treated me in a very rude and dismissive manner. When I insisted on speaking with the manager, she said it was pointless. I eventually spoke to the manager over the phone, but received only weak excuses and no real assistance. When I requested compensation—since room cleaning is part of what I paid for—the receptionist claimed she would send an email to the hotel, but nothing was sent.
Additionally, the airport shuttle service was misleading and highly impractical. It was advertised as a direct shuttle between the hotel and the airport, which I intended to use to reach the train station for city transport. Instead, we were taken to another sister hotel first, where we had to transfer to a second bus. Transporting heavy luggage in rainy, freezing weather through an indirect shuttle was exhausting, inconvenient, and a major waste of time.
Goed bed
Niks
Excellent last staff at reception .she was very helpful.
Nice location
Good parking
The privacy is amazing.
Leaving
Ontvangst en vertrek was heel netjes en goed.
Bedden zijn prima.Gordijnen super verduistering.
Er was een handdoek die niet meer hotel waardig was ivm rafels aan de zijkant.
Douche putje liep niet door.
Mijn man heeft die eruit gehaald en schoon gemaakt.Daarna liep het water weer gewoon weg.
Disponibilidade e pequeno almoço
Nada a apontar.
I always request a king room if available as I don't like twin beds. Bastion has excellent king rooms but all the bathrooms are tiny. Having a shuttle service to take you from the airport is a plus. The shuttle leaves every half hour. Same goes for the trip from the airport to the hotel.
Breakfast could be better as it doesn't come cheap. The best part is the omelet, which you can order to your liking.
Alleen de tv en dat je netlfix kan bekijken
Hygiëne en personeel.
goed waren het ontbijt en het diner, vriendelijk personeel en verse omelet iedere dag en voldoende keuze, ook het diner was goed met voldoende keuze
de hygiene van de kamer, kamer schoonmalen moest per dag worden gevraagd, de kamer was niet schoon na schoonmaken, ik vond er beestjes, de douche is te donker, het fonteintje en planchet strijden om plek, zodat alleen handen wassen lukte, koffie in de koffiezetter durfde ik niet aan , de waterhouder zag er niet fris uit , te lange gordijnen waardoor deze over de vloer hangen en stof.
Goed
Goed
Dat ik twee keer heb betaald omdat ze hadden gezegd een creditcard nodig te hebben. Er stond dat ze voor een bepaalde datum mijn gegevens nodig hadden on de reservering te behouden. Ik heb geen creditcard, dus heb mijn vriend laten boeken. Hierbij had ik verwacht dat ze mijn reservering niet vast zouden houden, omdat ik geen gegevens aan heb geleverd. Echter, hebben ze mijn reservering laten staan. Ik heb gevraag of het teruggedraaid kon worden, maar het hotel zegt dat booking.com het moet doen en booking.com zegt dat het hotel het moet doen. Eindstand: twee keer betaald
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