Master Express Cidade Baixa - Próximo ao Araujo Viana, UFRGS, Santa Casa e Beira-Rio

Hotels
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Master Hotels
7.8 (2525 reviews)
Rua Sarmento Leite, 865 , Porto Alegre , br
+55 800 000 2766

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Localização
Espaço
Atendimento
Cons:
Limpeza
Café da manhã
Condicionador de ar

Categories

Cleanliness
6.95
Reviews mention persistent issues with cleanliness and poor conditions in the rooms.
Service
8.95
The reception staff is noted as being polite and accommodating.
Location
8.95
Many reviews appreciate the good location of the hotel.
Room Quality
7.45
Opinions vary; while some guests appreciate the spaciousness, others noted issues like old furnishings.
Amenities
7.45
Mixed reviews; some amenities are good, while others, like the breakfast, require significant improvement.
Value for Money
8.25
The prices are considered high relative to the quality of service and facilities offered.
Food and Beverage
6.45
The breakfast options and quality are frequently criticized.
Overall Experience
7.95
General sentiment is mixed; valued for location, but major concerns over cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:25

Property Description

Convenient Location
Master Express Cidade Baixa - Próximo à UFRGS e à Santa Casa is perfectly situated near Redenção Park and the Historic Centre of Porto Alegre, in the vibrant Cidade Baixa neighborhood.

Comfortable Rooms and Amenities
The hotel offers air-conditioned rooms with modern amenities such as a minibar, flat-screen TV, and a safety deposit box. Guests can enjoy a daily buffet breakfast with a variety of delicious options and access a helpful reception available 24/7.

Business-Friendly Services
For those traveling for work, a business center is conveniently located on-site. Additionally, the hotel's proximity to key landmarks like Porto Alegre's Metropolitan Cathedral and UFRGS makes it an ideal choice for both leisure and business travelers.

Ready to experience the best of Porto Alegre? Book your stay at Master Express Cidade Baixa now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

There are 12 parking spots and they are subject to availability.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

7.8
Based on 2525 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.25
Food and Beverage: 6.45
Overall Experience: 7.95
G
Giovani • solo_traveller • br
8
2026-09-12 • via Nuitee
C
CARLOS ROBERTO • extended_group • br
10
2026-09-12 • via Nuitee
C
CARLOS ROBERTO • extended_group • br
10
Pros:

O atendimento da Bruna no café da manhã foi irretocável um primor de profissional.

2026-09-12 • via Nuitee
L
Lirio • solo_traveller • br
10
Pros:

Da limpeza e atenção dos funcionários

Cons:

Maçaneta do box do banheiro quebrada, iluminação do banheiro e do quarto fraca, deveria ter mais uma lâmpada na entrada do quarto e uma no banheiro mais próximo ao chuveiro

2026-09-11 • via Nuitee
G
Guilherme • solo_traveller • br
10
Pros:

Tudo 10

Cons:

Nada, estava tudo ok

2026-09-10 • via Nuitee
F
Fernando • solo_traveller • br
10
Cons:

debería tener un lugar para guardar maletas. mientras q es el chekin o responder las preguntas q uno hace por la aplicación.

2026-09-10 • via Nuitee
B
Bencke • solo_traveller • br
8
Pros:

Localização

Cons:

Instalações

2026-09-10 • via Nuitee
M
Marcelo • couple • br
7
Otima localizacao mas edificacao nao boa
Pros:

Localizacao

Cons:

Limpeza e manutencao (havia mofo e paredes descascando no quarto)

2026-09-09 • via Nuitee
F
Fernanda • family_with_children • br
5
Pros:

Já me hospedei 03 vezes no Master e deste vez o café da manhã deixou muito a desejar.

Cons:

café da manhã

2026-09-08 • via Nuitee
N
Neffer Andre • solo_traveller • br
8
2026-09-08 • via Nuitee
C
Camila • solo_traveller • br
9
2026-09-07 • via Nuitee
J
Jaqueline • solo_traveller • br
10
2026-09-07 • via Nuitee
L
Laura • couple • uy
4
2026-09-07 • via Nuitee
L
Luciana Maria • couple • br
7
Muito boa
Pros:

Do quarto

Cons:

Da garagem

2026-09-06 • via Nuitee
B
Bruna • solo_traveller • br
10
2026-09-06 • via Nuitee
J
JORGE • solo_traveller • br
7
2026-09-06 • via Nuitee
S
sandra • extended_group • br
1
Péssima
Pros:

Nada

Cons:

Começou com uma recepcionista grossa, o quarto o banheiro estava sujo( vaso) nem vou falar. Trocaram de quarto, vaso ficava correndo água, chuveiro vazamento p todo lado, molhou banheiro inteiro. Camas terríveis, cheiro ruim nas cobertas..

2026-09-06 • via Nuitee
M
Matheus • solo_traveller • br
8
2026-09-06 • via Nuitee
R
Roselete vettorello • solo_traveller • br
6
2026-09-05 • via Nuitee
C
Camila • solo_traveller • br
1
Pros:

Se vc quer um lugar para NÃO DORMIR com barulho a noite toda, é ótimo! Funcionários péssimos (exceto a Valeska), hotel hostil com hóspede (sequer pode guardar a mala), café da manhã ruim...enfim um hotel horroroso apesar de ter o quarto grande

Cons:

Da localização super barulhenta a noite toda, dos funcionários, do café. Não trata bem o.hospede.

2026-09-05 • via Nuitee