Best Western Fireside Inn

Hotels
•
Best Western
8.8 (876 reviews)
1217 Princess Street , Kingston , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Room heating issues
Dated room furnishings

Categories

Cleanliness
8.69
Rooms were clean and well maintained, contributing positively to the overall experience.
Service
9.16
Friendly staff were noted multiple times, providing a welcoming atmosphere.
Location
8.9
Convenient location praised by guests, making it easy to access local attractions.
Room Quality
8.45
Rooms are comfortable, though some guests noted dated furniture and issues with heating.
Amenities
8.68
Basic amenities provided were generally satisfactory, though some guests experienced issues.
Value for Money
8.34
Perceived value is fair, but some felt the room rates were high considering certain shortcomings.
Food and Beverage
9.19
The breakfast and food quality received high praise from most guests.
Overall Experience
8.96
Overall experience was positive despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:15

Property Description

Country Charm Rooms with Fireplace
Experience the cozy country charm of our rooms adorned with country décor and ambient fireplaces, perfect for a relaxing stay.

Outdoor Pool and Bistro Stefan
Unwind by the outdoor pool or indulge in delectable dishes at Bistro Stefan, offering a variety of gourmet options to tantalize your taste buds.

Convenient Location and Heated Pool
Located just minutes away from Richardson Memorial Stadium and other attractions, our hotel also boasts a garden patio with a heated pool for your enjoyment.

Book now for a delightful stay at Best Western Fireside Inn and immerse yourself in comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, guests must use a valid credit card to book and pay for their stay. Cash and debit card deposits are not accepted.

Please note the holiday hours for Bistro Stefan and Tom's Place:

Closed Saturday December 24 to Monday December 26, 2016

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 876 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.9
Room Quality: 8.45
Amenities: 8.68
Value for Money: 8.34
Food and Beverage: 9.19
Overall Experience: 8.96
R
Reza • family_with_children • ca
7
2026-03-26 • via Nuitee
K
Kayoko • family_with_children • ca
10
2026-03-22 • via Nuitee
D
Dines • family_with_children • ca
8
Pros:

Friendly environment, easily located. Nice breakfast

Cons:

Sadly the bistro was closed for dinner .

2026-03-20 • via Nuitee
R
Reginald • couple • ca
10
Excellent
Pros:

Excellent breakfast. Fred was amazing.

Cons:

Parking lot needs resurfacing.

2026-03-17 • via Nuitee
T
Terri • family_with_children • ca
8
2026-03-17 • via Nuitee
C
Carole • couple • ca
9
Exceptional
Pros:

The breakfast and the restaurant

2026-03-16 • via Nuitee
C
Culture46654474505 • Couples • Ottawa, Ontario
6
Best Western Fireside Inn Kingston is poster child of mediocrity
Pros:

Stayed here over a weekend in March and have stayed before several years ago.

Room was good, clean and everything except one TV remote worked.

For food, Only went to in House bistro once for included b-fast. Was very underwhelming quality wise but about what you could expect from a complimentary b-fast buffet.

Lone & minimal interaction with housekeeping was most positive staff interaction.

Value for cost of the stay & Front desk staff is primary reason for lackluster score. For the face of the property, they are either not overly keen on being there at all or don't enjoy their job. While no single issue arose that can be pointed out as the primary source of having this impression, it occurred over several smaller & short interactions.

There was always an air of hubris of some kind during the interaction, they still did their job but they definitely had no intention to go anything beyond that with just a slight hint of 'you're the lucky one to get to stay with us' tone/arrogance. My suspicion is that they are not happy with their employer and it is that coming through in their efforts and persona's.

For the cost of the per night, one should expect a higher level of professionalism but such is not the case.

My recommendation is to limit your stay to a single evening if you wanted to experience one of the themed suites but not any more than that.

I will not be giving any more of my $ to BW Kingston.

2026-03-15 • via Tripadvisor
B
Brittany • solo_traveller • ca
9
Amazing! I will be back
Pros:

My stay was amazing from start to finish. I absolutely loved the location and the cozy atmosphere of the rooms. The price was great for what you get, and the beds were incredibly comfortable. Everything was very clean, and the room itself was spacious and had everything I needed. The fireplace was such a nice touch and made the space feel even more relaxing. The staff were incredibly kind and welcoming, and the breakfast was amazing. I would definitely stay here again!

Cons:

The only minor downside was that the ice machine wasn’t working during my stay, but it was such a small thing and didn’t take away from the overall experience at all.

2026-03-15 • via Nuitee
M
Marc • couple • ca
6
Tom's Place is the star at this comfortable mid-range hotel in the west end of Kingston.
Pros:

Tom's Place is a definite hit as an old-fashioned pub. Excellent food, ambience and attentive staff. My wife is gluten/lactose intolerant and was able to have some GF options added to some sandwich options, with no ill effects.
Don't have to leave the hotel which is great if you want a few drinks to unwind.
Room was comfortable enough but a bit dark. It had a safe for valuables which is always useful.

Cons:

1) Room bathroom was a little small, can't fit two people in comfortably
2) Parking at the east entrance isn't that big. When we arrived , there were big puddles of rain right in front of the entrance door, which was awkward when you're trying to bring suitcases in to the room. That area needs to be improved to provide better weather protection. The road also needs attention.
3) The general hotel exterior is tired and dated. Needs some updating/refreshing.
4) Our room didn't have a kettle or microwave but there was a small fridge.

2026-03-13 • via Nuitee
V
Valdemar • solo_traveller • us
10
Convenient location, excellent balance all around.
Pros:

The staff were quite kind and helpful. There was a good balance of luxury and direct comfort. Also, the breakfast was unusually good and complete.

Cons:

It was fine as it is.

2026-03-13 • via Nuitee
T
Tetiana • family_with_children • dk
9
Cosy place to stay
Pros:

Cosy spacious room, clean bathroom, 2 restaurants, close to railway station

Cons:

It is only credit card you can pay. Google pay didn't work. If you lost your physical card, can be a problem.

2026-03-12 • via Nuitee
P
Paul • extended_group • dk
9
2026-03-11 • via Nuitee
D
Danna • couple • ca
9
Overall pleasurable and close to the Kingston Hospital. We had an early morning appointment.
Pros:

The breakfast was enjoyable. The maitre d was very attentive. I noticed on my bill, once I arrived home, that I was charged $6.95 fir a room mat??
Would like an explanation please.

Cons:

Being charged for $6.95 for a room mat. I would like an explanation for that.

2026-03-10 • via Nuitee
V
Victoria • solo_traveller • ca
10
I will make it my go to place in Kingston
Pros:

Love having a fireplace and the option of a bath. Tom’s Place is a great little restaurant.

Cons:

Nothing

2026-03-09 • via Nuitee
K
Kerry-Lee • couple • ca
7
Lovely restaurants , breakfast and amazing staff. Whole building needs an update.
Pros:

It’s cosy and warm

Cons:

The ice machine wasn’t in working order an it’s th 2nd time in a 2nd stay. The floor was very sloped. The back parking not a walk way was very ice with no sand.

2026-03-03 • via Nuitee
T
Tom • couple • ca
8
Pros:

friendly staff and comfortable room

2026-03-02 • via Nuitee
V
Victoria • couple • ca
10
Delightful hotel. I will use it again when in Kingston.
Pros:

On a snowy cold night this hotel offered everything I needed and wanted

Cons:

I liked everything

2026-02-13 • via Nuitee
S
Sreejith • couple • ca
10
2026-02-10 • via Nuitee
D
Dana • solo_traveller • ca
8
Pros:

Great hotel. So cozy

Cons:

Bathroom and shower bit dated

2026-01-28 • via Nuitee
C
Chris • couple • ca
9
2026-01-26 • via Nuitee