Hilltop Inn & Suites, near Foxwoods Casino

Hotels
7.5 (1325 reviews)
373 Norwich Westerly Road , North Stonington , us

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Facilities for disabled guests
Private parking
ATM/cash machine on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Issues with cleanliness
Poor customer service experience
Limited transportation options

Categories

Cleanliness
6.89
Overall cleanliness was mentioned positively, but some reviews noted issues with smoke odor and cockroaches.
Service
7.36
Most reviews highlighted friendly staff, but the customer service experience was notably negative.
Location
7.9
Convenient location for accessing Foxwoods, but some noted challenges with transportation.
Room Quality
7.35
Rooms were generally described as comfortable, but some had issues with odor and maintenance.
Amenities
7.38
Amenities such as the jacuzzi were positively received, but some amenities were lacking.
Value for Money
7.84
Decent prices given the amenities offered, but some felt the quality did not meet expectations.
Food and Beverage
7.89
Breakfast was generally appreciated, but nothing exceptional.
Overall Experience
7.36
Mixed reviews overall but with some positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:00

Property Description

Convenient Location near Foxwoods Casino
Located just 6 minutes' drive away from Foxwoods Casino, Hilltop Inn & Suites - North Stonington offers a perfect stay for those looking to enjoy the nearby attractions. The scheduled shuttle service to Grand Pequot Tower at Foxwoods adds an extra layer of convenience for registered guests.

Comfortable Accommodations
Each air-conditioned room at Hilltop Inn & Suites features a flat-screen TV for entertainment. Guests can also enjoy the convenience of en suite bathrooms equipped with a hairdryer and complimentary toiletries, ensuring a comfortable stay.

Explore Nearby Attractions
With Mystic Seaport, Mystic Aquarium, and Misquamicut Beach all within a short drive, guests at Hilltop Inn & Suites have easy access to a variety of popular destinations, making it an ideal choice for travelers seeking both entertainment and relaxation.

Book your stay at Hilltop Inn & Suites - North Stonington for a convenient and comfortable experience!

Important information:

Guests must be at least 21 years old to check-in.

Scheduled shuttle service on Friday and Saturday nights to Grand Pequot Tower at Foxwoods is available to registered guests, subject to weather conditions. No wheelchair elevator is available and there are no daytime shuttles offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1325 reviews
Cleanliness: 6.89
Service: 7.36
Location: 7.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.36
J
JayTee65 family_with_children us
7
No frills but good for a short stay.
Pros:

The beds were very comfortable and we slept well. Excellent location. Convenient parking.

Cons:

Booked for two people...only one bar of soap and one packet of coffee. Overhead light in the bathroom...no cover...showed exposed wiring. Son's blanket had a cigarette burn hole! Peeling wallpaper...kind of shabby looking!

2026-08-08 via Nuitee
J
JANIE couple us
10
I had a outstanding stay
Pros:

The room was clean, breakfast was excellent

Cons:

Everything was good

2026-08-06 via Nuitee
I
Irma Rosario solo_traveller us
5
Bouncing rooms. Disappointed, key didn't work. We were so tired., just needed our room.
Pros:

They had waffles

Cons:

Once we arrived, for directed to a back room which we got lost in finding. To busy for reception to proudly give room directions. We just drive nearly 2hrs, tired and late at night. Just wanted to get to out room then key didn't open. Lay fire out and started it was batteries to key lock. Got us different room near lobby but at that point we just need our rest. Staff Should check rooms before guests get there. We did notify of our arrival time. Disappointed.

2026-08-06 via Nuitee
A
Amy couple us
8
2026-08-06 via Nuitee
D
Debra solo_traveller us
10
Pros:

Friendly staff

Cons:

No pool

2026-08-05 via Nuitee
A
Angela couple us
10
2026-08-05 via Nuitee
P
Pedro solo_traveller us
9
2026-08-05 via Nuitee
J
Jenny couple us
10
The woman at the front desk is amazing. Candace. She was wonderful!
Pros:

Quiet area.

Cons:

Nothing. It’s was good!

2026-08-04 via Nuitee
W
Wilson couple us
6
Pros:

Very clean room

Cons:

The price for 1 night was high.

2026-08-03 via Nuitee
N
Nichole couple us
4
Short lived
Pros:

Location was great!

Cons:

Room smelt very musty and was unable to get switched as it was full. Mold definitely in the ac unit. We left at 10:30 pm and did not stay as the smell was horrible and breathing in mold is not safe.

2026-08-03 via Nuitee
L
Lima couple us
8
Had all the essentials and a great option for the price
Pros:

Hotel was great for the price we paid. Room was clean, hot tub was a great addition to the room. Comfortable bed and pillows. Not a loud area. Breakfast was basic but it had the essentials and was enough for us. The rooms are outdated but they is a minor flaw. Still met our expectations. Staff was friendly, easy to find the room. Lots of parking. We stayed 1 night just my husband and I and we would go back!

Cons:

Hallways had a bit of a funny smell

2026-08-02 via Nuitee
D
deborahkM8574NW Solo travel
10
Wonderful stay
Pros:

This motel was the best option for me when I wanted an inexpensive hotel after a concert at the casino. The room was absolutely spotless and very comfortable. I've seen other reviews talking about how dated the motel is but one thing that customers need to understand is that this hotel isn't the Hilton. If you're looking for a hotel that's modern and perfect you'll have to pay more money for that. Everything in my room worked well and the room was very clean. The staff were lovely as well.

2026-08-01 via Tripadvisor
I
I9009RYalexs Friends getaway
2
Candace is hostile at the front desk. Multiple bad reviews about her. I do not recommend Hilltop Inn and Suites!
Pros:

Candace (the front desk person) should be held accountable by management for creating a disappointing experience at the start of my beach trip weekend! For reference, Candace has blonde hair and appears to be in her 60s, which aligns with the description in other bad reviews all over Google and TripAdvisor of Hilton Inn & Suites!

Candace’s hostile behavior is appalling, especially coming from the first employee that customers encounter at the front desk after 5 PM. If I hadn’t already pre-paid online, I would have immediately left to go to the Hilton hotel a few miles away!

Candace’s bad attitude during check in, disrespectful demeanor, and condescending mocking tone is the reason I recommend everyone to go to choose another place to stay when traveling!

There are many reviews all over Google and TripAdvisor referencing her, so clearly, this is a pattern of Candace’s behavior, inflicting negative experiences. I recommend everyone take your money and business elsewhere. As paying customers, we deserve to be treated with basic respect and courtesy for our patronage.

2026-07-26 via Tripadvisor
F
Forsythe couple us
9
Pros:

Everything

Cons:

I liked everything

2026-07-25 via Nuitee
W
Walsh family_with_children us
9
for the price and location it was pleasant and affordable.
Pros:

room was clean. beds were not the most comfortable, but ok.
check in personnel was pleasant and helpful.
facility was clean.

Cons:

beds were a bit uncomfortable

2026-07-25 via Nuitee
E
Edward couple us
10
Pros:

We liked everything. Breakfast was good. Continental.

Cons:

N/A

2026-07-23 via Nuitee
E
Edward couple us
9
Pros:

We loved the location and hotel. But you need to have another staircase put in the middle somewhere......

2026-07-22 via Nuitee
N
Nicholas couple us
10
Pros:

Comfortable

Cons:

Staff was so miserable. The front desk lady who checked us in should not be working with people. She was also rude to our friends who also stayed at the hotel. And was rude to us. No people skills

2026-07-19 via Nuitee
F
Felica couple us
4
2026-07-16 via Nuitee
S
Soranger couple us
8
Muy buenas
2026-07-14 via Nuitee