Palazzo Salomone

Hotels
8.5 (475 reviews)
Via Salomone 21 , Siracusa , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.71
Some reviews mention issues like a moldy smell and a cockroach sighting.
Service
9.18
Overall positive feedback on staff helpfulness and service.
Location
9.22
Described as very good and convenient across multiple reviews.
Room Quality
7.17
Reviews point to issues with noise and room conditions, specifically a lack of windows and noise from other guests.
Amenities
8.7
Amenities were generally well-received, though specific negatives were mentioned.
Value for Money
8.66
Mixed feelings, some feel it does not match a luxury experience.
Food and Beverage
8.71
Restaurants have good reviews, but some mentioned issues like cold water in the shower.
Overall Experience
8.68
Positive but has notable downsides that affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:01

Property Description

Luxurious Accommodation
Palazzo Salomone in Siracusa offers elegantly air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Enjoy a delicious breakfast and impeccable service from our 24-hour front desk and room service.

Wellness Oasis
Indulge in relaxation at our hotel's wellness facilities, featuring a hot tub and sauna for the ultimate pampering experience during your stay.

Convenient Location
Located near Syracuse Cathedral and Porto Piccolo, Palazzo Salomone provides easy access to must-see attractions. Plus, with Catania Fontanarossa Airport just 64 km away, your journey to luxury begins as soon as you land.

Book now for an unforgettable stay at Palazzo Salomone!

Important information:

The property offers a valet parking service for 40 euros per day.
This service is available from 07:00 to 23:00 and must be booked in advance.
Please note that the Small Double Room, the Superior Double Room and the Economy Double Room are located in the annex, a separate building adjacent to the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 475 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
O
ori solo_traveller il
10
Pros:

מיקום מעולה
ים,מסעדות,ברים

2026-05-23 via Nuitee
J
Jaime solo_traveller es
3
Room with no natural light or ventilation.
Pros:

The staff were not able to provide another room on a single floor (most rooms are duplex). They refused to refund me any amount despite me leaving the room after only one night (total of 4 booked).

Cons:

This particular room has no natural light or ventilation, and therefore smells very humid and enclosed. One of the windows does not open and faces the corridor (you’re forced to close the curtains for privacy), the other window opens only a tiny bit and faces a very unpleasant enclosed patio, the curtains are also broken for this window.

2026-05-21 via Nuitee
B
Bruno couple cz
1
Bad place at the right location.
Pros:

Location

Cons:

Majority of the rooms are duplex with the bathroom downstairs, which is not explicitly written in the description. Thus you reserve a room with terrace in the expectation, that you will go upstairs on the terrace. But in fact you have to go to the toilets downstairs in the night, when you need. There is no wardrobe, where you can put your dress and any place to put your luggage, because even if you have a suite, it is exiguous. Furthermore the room is dark.

2026-05-20 via Nuitee
A
Anastasia couple us
9
Pros:

The location was excellent. We could walk to everything.

Cons:

It was noisy. We could hear the people and the music from the restaurant downstairs.

2026-05-18 via Nuitee
J
Jaime couple es
5
2026-05-18 via Nuitee
D
Delphine solo_traveller fr
6
Pros:

L'emplacement

Cons:

Une chambre a ce prix sans avoir de fenêtre (fenêtre occulté qui ne s'ouvre pas ) n'est pas acceptable sans avoir été prévenu.

2026-05-17 via Nuitee
M
Max solo_traveller it
10
Pros:

Piacevole soggiorno nel cuore di Ortigia. Tutto perfetto, staff, camera, colazione

2026-05-11 via Nuitee
G
Gary couple us
8
Pros:

Location and service, great breakfast!

Cons:

Suite was a bit claustrophobic, window to outside frosted over and living room window was open to the walkway for the other rooms of other guests.

2026-05-06 via Nuitee
R
Rosi couple de
10
Ideales Hotel für einen Aufwthalt auf Ortigia (syracus)
Pros:

Super Design Hotel , zentrale Lage und tolle Küche

Cons:

Nichts

2026-05-05 via Nuitee
V
Vincenzo family_with_children it
10
Pros:

Mi è piaciuto moltissimo il soggiorno al Palazzo Salomone. La struttura è elegante, curata nei dettagli e situata in una posizione perfetta nel cuore di Ortigia. Il personale è stato estremamente gentile, accogliente e sempre disponibile a soddisfare ogni richiesta, facendomi sentire davvero a casa. Ho apprezzato molto anche la pulizia e la tranquillità dell’ambiente. Un’esperienza davvero piacevole che consiglio assolutamente.

2026-04-28 via Nuitee
D
Dilan solo_traveller nl
10
2026-04-26 via Nuitee
K
Klaus couple de
10
Pros:

A hidden gem in Ortigia mit Michelin Stern Restsurant

Cons:

Die AC kühlte den Schlagbereich zu weit runter, auf Reklamation sofortige Besserung

2026-04-22 via Nuitee
J
Josip couple hr
10
Jako lijep boravak
Pros:

Sami centar,uredan i ciste sobe,jako ljubazno osoblje,preuzmu vase vozilo i prevezu ga u garazu van starog grada da se vi ne zamarate

2026-04-21 via Nuitee
J
Jonathan couple us
10
2026-04-17 via Nuitee
J
Juanjo couple es
10
Pros:

Ubicación excelente en un lugar imprescindible si vas a Sicilia: la isla de Ortigia. Matizo lo de la la ubicación: excelente una vez te deshaces del vehículo. Nosotros íbamos en moto y puedes aparcar SIN PAGAR en cualquiera de los aparcamientos de moto. Eso sí, tienen que concederte el derecho de acceso a la isla con tu vehículo. Pero el hotel se encarga de todo a través del chat de booking. Todo muy fácil. Si vas en coche creo que es otra historia, ya que NO puedes aparcar en NINGÚN sitio (excepto los parkings de pago que indicarán en el hotel)

Cons:

las habitaciones están en dos plantas, al menos la nuestra (com un duplex), por lo que para ir al de la cama al lavabo tientes que subir y bajar escaleras. En nuestro caso, no es que fuese un problema, pero siempre es más cómodo una única planta.

2026-04-15 via Nuitee
K
Kenneth couple gb
9
Perfect location and beautiful interior
Pros:

Location and bedroom excellent

Cons:

Nothing

2026-04-11 via Nuitee
L
Laborieux couple fr
7
2026-04-04 via Nuitee
J
Jérémie couple ch
10
Pros:

Staff exceptionnal

Cons:

Niente

2026-04-03 via Nuitee
T
Thompson solo_traveller gb
8
2026-04-01 via Nuitee
M
macarena couple cl
10
Perfecto!
Pros:

Muy atentos, cómodo, lindo, buena ubicación.

2026-03-29 via Nuitee