Palazzo Salomone

Hotels
8.5 (503 reviews)
Via Salomone 21 , Siracusa , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.71
Some reviews mention issues like a moldy smell and a cockroach sighting.
Service
9.18
Overall positive feedback on staff helpfulness and service.
Location
9.22
Described as very good and convenient across multiple reviews.
Room Quality
7.17
Reviews point to issues with noise and room conditions, specifically a lack of windows and noise from other guests.
Amenities
8.7
Amenities were generally well-received, though specific negatives were mentioned.
Value for Money
8.66
Mixed feelings, some feel it does not match a luxury experience.
Food and Beverage
8.71
Restaurants have good reviews, but some mentioned issues like cold water in the shower.
Overall Experience
8.68
Positive but has notable downsides that affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:01

Property Description

Luxurious Accommodation
Palazzo Salomone in Siracusa offers elegantly air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Enjoy a delicious breakfast and impeccable service from our 24-hour front desk and room service.

Wellness Oasis
Indulge in relaxation at our hotel's wellness facilities, featuring a hot tub and sauna for the ultimate pampering experience during your stay.

Convenient Location
Located near Syracuse Cathedral and Porto Piccolo, Palazzo Salomone provides easy access to must-see attractions. Plus, with Catania Fontanarossa Airport just 64 km away, your journey to luxury begins as soon as you land.

Book now for an unforgettable stay at Palazzo Salomone!

Important information:

The property offers a valet parking service for 40 euros per day.
This service is available from 07:00 to 23:00 and must be booked in advance.
Please note that the Small Double Room, the Superior Double Room and the Economy Double Room are located in the annex, a separate building adjacent to the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 503 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
M
massimo couple it
10
Pros:

Ristrutturazione favolosa curata nei dettagli

2026-07-15 via Nuitee
H
Hector solo_traveller it
10
Ottima posizione
Pros:

Al centro dell'isola di Ortigia, ristorante stellato, ottima colazione. Soggiorno piacevole, personale gentile e disponibile.

2026-07-15 via Nuitee
G
Garrett couple us
1
Unfortunately, our experience at Palazzo Salamone was extremely disappointing. See Comments
Pros:

n/a

Cons:

Unfortunately, our experience at Palazzo Salamone was extremely disappointing.
The most serious problem was that our room had no usable hot water. The water was only lukewarm, making it impossible to take a comfortable shower. After I reported the problem, a maintenance employee came to our room and insisted the water was hot enough. It was not. The following day, staff acknowledged that there was indeed a problem and attempted to adjust it, but they were unable to fix it. While I was discussing the issue with the manager at the front desk, another couple reported the same problem. The manager simply shrugged, suggesting that this was not an isolated incident and that little was being done to resolve it.
The problem was never resolved during our five-night stay.
We reserved what was advertised as the hotel's best room. While it did include a pleasant outdoor terrace, the interior was disappointing. The bedroom was upstairs, while the first floor consisted mainly of a hallway with a tiny table and two chairs that barely fit the space. It did not resemble what we expected from the hotel's top accommodation.
To make matters worse, the advertised hot tub was not operational.
My wife and I spent 30 days traveling throughout Sicily, and this hotel was our final stop before returning home. I chose it because it advertised itself as a five-star hotel with excellent amenities, and I wanted our last week in Sicily to be memorable.
Based on our experience, Palazzo Salamone fell far short of the standards that most travelers would reasonably expect from a five-star property. I cannot recommend it, and I would not choose to stay here again.

2026-07-14 via Nuitee
S
sandrine solo_traveller fr
4
J’ai été très déçu
Pros:

L’emplacement

Cons:

La propreté , le bruit des gens qui parlent dans les couloirs.le personnel quo passe l’aspirateur à 0h00

2026-07-11 via Nuitee
M
Mitar couple us
8
2026-07-09 via Nuitee
M
Miquel Angelo couple it
10
Soggiorno perfetto in pieno centro di ortigia consiglio pienamente questa struttura.
Pros:

Struttura nuova molto lussuosa e pulita

2026-07-06 via Nuitee
T
Thomas couple us
8
Outstanding room, outstanding hotel.
Pros:

Location was excellent. Cafes were close by.

Cons:

We could have used more USB ports for charging. Breakfast had limited choices and was expensive.

2026-06-28 via Nuitee
P
pratelli couple it
9
Ottima posizione e letti comodissimi. Struttura nuova e confortevole. Consigliata!!
2026-06-25 via Nuitee
F
FLAVONI couple it
10
2026-06-22 via Nuitee
B
Benedetta couple it
6
Le nozze con i fichi secchi
Pros:

Struttura molto elegante, finemente arredata, personale molto gentile ed efficiente, ovviamente pulitissima. Cortesie per gli ospiti, asciugamani e biancheria di qualità eccellente, the e caffè in camera di qualità top.
Posizione nel cuore di Ortigia, ma lontano dalla confusione.
Utilissimo e efficiente servizio di car valet (consegna auto)

Cons:

L’unico problema è stato il rumore dei camerieri che fino a tarda notte andavano e venivano dal ristorante dell’hotel, aperto al pubblico. E’ un ristorante stellato, non un’osteria, ma la parete che divide la stanza dal corridoio non è in muratura: è un pannello di legno, come il pavimento del corridoio (dunque molto rumoroso). Purtroppo tutto il lusso del mondo non basta a ripagare del sonno perduto. Si può sistemare il tutto abbastanza facilmente.

2026-06-22 via Nuitee
F
FEDERICO solo_traveller it
8
Pros:

Posizione nel cuore di Ortigia ma nessuna vista panoramica!

Cons:

La colazione nessun buffet e extra a pagamento!

2026-06-14 via Nuitee
M
Max couple it
10
Centralissimo
Pros:

Ottima posizione, centralissimo. Personale gentile e disponibile. Camera con tutti i confort. Consigliato

2026-06-09 via Nuitee
S
Samantha couple gb
5
Pros:

Dark rooms and no amenities at all:(

Cons:

No amenities and dark with no view or balcony

2026-06-08 via Nuitee
G
Giancarlo couple ch
9
2026-06-07 via Nuitee
F
Francesca couple it
8
Discreto
Pros:

La posizione e il design moderno. Letto della stanza estremamente comodo e ampio

Cons:

La stanza aveva tutte le finestre sigillate, non potevano essere aperte e dai vetri non era possibile vedere l’esterno (in quanto di colore bianco e non trasparente). Un po’ claustrofobico

2026-06-07 via Nuitee
F
FRANCISCO PAZOS solo_traveller es
9
Pros:

Su trato exquisito.

Cons:

La habitación en duplex

2026-06-04 via Nuitee
R
Roberta couple it
8
2026-06-04 via Nuitee
T
Theofilos solo_traveller gr
9
...
Cons:

No information to use the t.v.

2026-06-03 via Nuitee
F
Francesco couple it
10
2026-06-01 via Nuitee
L
Luis extended_group ch
10
Pros:

la localización no puede ser mejor, el hotel parece recién renovado, todo nuevo, desayuno espectacular

Cons:

la habitación estaba en dos niveles, el cuarto de baño abajo y el dormitorio arriba, algo incómodo pero muy bien por lo demás

2026-05-31 via Nuitee