Royal Sun Hotel & Suites

Hotels
•
Best Western
8.4 (509 reviews)
1015 North Stone Avenue , Tucson , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Clean rooms
Cons:
High prices
Inadequate breakfast options

Categories

Cleanliness
8.01
Several reviews highlighted cleanliness issues, particularly hair in the shower.
Service
9.28
General sentiment indicates standard service quality with friendly staff mentioned.
Location
8.52
Good location, though some concerns about safety and surrounding area.
Room Quality
7.97
Mixed reviews, with some complaints about room condition and plumbing.
Amenities
8.5
Positive mentions of amenities like breakfast and pool, although some issues noted.
Value for Money
7.96
Higher prices were frequently mentioned as not matching expectations.
Food and Beverage
7.51
Concerns raised regarding breakfast offerings and quality.
Overall Experience
9.48
Despite some issues, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:52

Property Description

Convenient Location
Located just 1 mile from the University of Arizona and Tucson city center, the Best Western Royal Sun Inn & Suites offers easy access to key attractions.

Amenities Galore
Enjoy a hot, made-to-order breakfast, free Wi-Fi, an on-site restaurant, a full-service business center, a gym, an outdoor pool, and a hot tub.

Relaxing Environment
Unwind in the garden courtyard with a pond and fountains, or indulge in daily happy hour specials at the Royal Sun Lounge.

Book your stay at the Best Western Royal Sun Inn & Suites now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 509 reviews
Cleanliness: 8.01
Service: 9.28
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 9.48
S
Stephen • solo_traveller • hu
6
Pros:

Friendly staff, partly renovated. Comfortable beds.

Cons:

When I arrived the staff told me there was no hot water in my room, but they would move me the next day if the hot water was not turned on. When it still wasn't working the next day they moved me into another part of the hotel but it wasn't clear why they hadn't given me that room when I first arrived. The furniture and towels were not as clean as I would expect.

2026-04-09 • via Nuitee
L
Lorelei • family_with_children • us
6
2026-04-08 • via Nuitee
S
Siath • family_with_children • us
10
Exceptional price
Pros:

It's cute. Really nice exterior and very good price for what is offered. The room was clean and it felt cozy.

Cons:

The walls are a little thin but it didn't bother me much I am a deep sleeper.

2026-04-06 • via Nuitee
S
Sara • family_with_children • us
1
Don't stay here
Pros:

I had a place to sleep at night

Cons:

The manager was beyond rude. Adversarial I would say. No hot water, I asked her when it would be fixed and she said "in a month you won't get cold water in Arizona" as if I were lucky. ( It was only the first week of April ) It never was fixed. fixtures hanging in bathroom. Smell of sewage. My sink stopper was stuck and it took a day and me asking three people for it to be fixed

2026-04-06 • via Nuitee
L
Leah • couple • us
6
2026-04-05 • via Nuitee
R
Raymond • couple • us
9
Rented the room for a bday weekend and it turned out great. Plenty of room for some friends to stay over and it was clos
Pros:

Enjoyed the space, the cleanliness and the fact that they have a restaurant. They serve really good food!!! It’s not to far from downtown Tucson.

Cons:

The food and the jacuzzi tub/shower! Not to mention the price was a good deal.

2026-03-21 • via Nuitee
T
Teri • family_with_children • us
9
Great value
Pros:

Size of the room and value for the price

Cons:

No instructions for how to use tub/jacuzzi. No ice machine.

2026-03-19 • via Nuitee
C
Christopher • couple • us
7
Nice quite but rooms walls lil thin cans hear rooms close conversation easily lol
Pros:

Location

Cons:

The old lady at front desk kinda rude

2026-03-18 • via Nuitee
F
Flora • family_with_children • us
8
2026-03-17 • via Nuitee
L
Lani • family_with_children • us
10
Pros:

Lovely place. It's totally out of the ordinary. We will return!

2026-03-16 • via Nuitee
D
David • solo_traveller • us
8
2026-03-16 • via Nuitee
D
dianne • solo_traveller • us
7
descent clean large room, ok part of town
Pros:

they were responsive when I needed extras the room was large and comfortable.

Cons:

part of town was a little sketchy

2026-03-11 • via Nuitee
C
Christophe • couple • us
6
Motel 6 for a W price
Pros:

Central

Cons:

Overpriced

2026-03-09 • via Nuitee
J
Jacque • couple • us
6
Good, quiet location
Pros:

The room was big, the bed was clean, it was really quiet, the pool was very nice, the staff were nice. It was close to restaurants. It was a good price compared to nearby hotels.

Cons:

The pillows were hard like folded blankets, the toilet was always running, floor was dirty.

2026-03-05 • via Nuitee
S
Shana • couple • us
8
All in all, we would certainly stay here again. Convenient, and very clean and comfortable property.
Pros:

Friendly staff, and Bumsted's bar/restaurant on the property was terrific!

Cons:

Breakfast could have been much more "stocked." And there was no working ice machine on property.

2026-03-05 • via Nuitee
P
Parker • couple • us
8
2026-03-04 • via Nuitee
S
Steve • solo_traveller • nz
6
Cons:

Breakfast the worst I have had.

2026-03-03 • via Nuitee
F
fry • family_with_children • gb
7
Comfortable stay
Pros:

The room was a good size, and the bed and pillows were comfortable. And, the shower was good. A couple of chairs outside so we could sit there and have a cup of 6 a few stone tables further out to sit. We were only there for one night, so we couldn't give too much information.

Cons:

I marked down the facilities and location, but that's not a downside because I did not use the facilities, and I was visiting family, so as we were there for 1 night before flying back to the UK, didn't really check out the location.

2026-03-03 • via Nuitee
W
Warner • couple • us
3
You get what you pay for!
Pros:

The front desk person was very kind and addressed our concerns quickly. BONUS...gave us an extra hour in the hot tub!

Cons:

Oh where to start...walked into a room that looked as though the housekeeper ran for the hills mid-cleaning. The bed was not made and the comforter was in the floor. We requested another room. The bed was made in this room, but the floor clearly had been damaged by water and appeared dirty. Out of sheer curiosity, we wiped the floor with one of the towels. Not surprisingly, the towel went from white to a dingy brown/grey with just a few passes on the floor. Needless to say, shoes were a necessity if we were going to pitter patter around this room during the remainder of our stay here. Next up bedbug check...and BAM...they PASSED! No creepy crawlies in these sleeping quarters! Finally, we were awakened around 3am by a loud rapping on the door. We decided to act as though this was a real-life choose your own adventure book, and in our interrupted mid-REM brain fog, we decided to go for it and answered the door, forgetting that we were located in a questionable area. The gentleman at the door stood there, dazed and confused, but also appearing as though he was not at the wrong room and waiting for his invitation to join the party. Once my partner told him to GTFO, he left.
Needless to say, we will not be returning to this establishment.

2026-02-27 • via Nuitee
W
WesternRaven • family_with_children • us
8
A comfortable place with a friendly staff
Pros:

The room was clean and comfortable. I had a suite with a sofa bed, and the bedding for it was in the room. Everything was in working order. The price was good for the area. There are lots of food choices close by and a restaurant on the property. All of the staff was very friendly and welcoming. Checking in was easy. I will stay again when I'm in the area. Overall, it was a positive experience. If you can't do stairs, make sure to get a room on the first floor because there are no elevators.

Cons:

The door to the room was difficult to latch. The door fit was tight, so it had to be almost slammed, which I'm sure was annoying to other guests. There weren't enough towels and wash cloths in the room. The towels themselves were kind of thin and cheap.

2026-02-27 • via Nuitee