Caretta Paradise Resort & Waterpark

Hotels
Independent
8.4 (28 reviews)
Tragaki, Zakynthos, 29100 , Zakynthos , GR

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Table tennis
Karaoke
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Family-friendly
Great amenities for kids
Friendly staff
Cons:
Food quality could improve
Bathroom issues

Categories

Cleanliness
7.73
Rooms were spotless, but the bathroom had a stinky odor.
Service
9.2
Staff were friendly and helpful throughout the resort.
Location
8.74
Great access to off-resort places and easy to get around.
Room Quality
8.19
Modern clean rooms, but could hear neighbors due to thin walls.
Amenities
9.22
Lots of amenities, particularly for kids, including a water park.
Value for Money
8.18
The food was moderately priced but lacked variety.
Food and Beverage
7.23
Food was average overall, with some terrible snack options.
Overall Experience
8.7
Overall a nice place for a family vacation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:43

Property Description

Luxurious Spa Experience
Indulge in relaxing massages at the full-service spa and unwind in style.

Exciting Recreational Activities
With 4 outdoor swimming pools, a complimentary water park, and a fitness center, there's no shortage of fun in the sun.

All-Inclusive Dining and Entertainment
Enjoy delicious meals and beverages at 5 restaurants and 4 bars/lounges, making your stay hassle-free and entertaining.

Venture to Caretta Paradise Resort & Waterpark for a luxurious getaway near beautiful Amboula Beach. Book now for a rejuvenating and unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZTH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.4
Based on 28 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 9.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.7
J
Jerry
8
Pros:

Bra för barnfamiljer, framförallt små barn, med stort äventyrsbad.

2025-10-08 via Nuitee
N
Natalie
6
Potential to be great..but sadly not!
Pros:

This hotel is great to look at and seems to tick all the boxes but unfortunately its not as it seems. We really read the reviews before booking a holiday so please trust this one as we dont want to waste anyone's time.

This hotel is 3 star at best. I will start by saying the hotel put us with our 5month old in a room opposite the night entertainment. Thankfully they did move us to a quiter block. Sadly we were put opposite a large group who had zero compassion for others around them. We went to reception to complain but sadly they did nothing about it. After three days of the same loud volley ball antics I decided to go over an politely ask them to keep the noise down while my 5month old had a nap. Bare in mind their group had kids you would think they would have understood but unfortunately the family began to swear at me and even the children telling me to '1iss off' and adults telling me to 'f*ck off'.

The food is also sadly not the greatest. The gyros and most of the snacks are prepared in bulk and left in a heated window box leaving them either rock hard or not edible. Seeing there was a gentleman making them fresh, we requested if we could have the ones just made instead of the ones just left there in the window. We were huffed and puffed at by the lady serving us telling us they were all fresh. When I spoke to reception they explained they would speak to the snack bar team. The next day we tried again and they amazingly said the couldn't understand my request and

2025-09-15 via Nuitee
R
Russell
8
Great for families
Pros:

Great for families. The hotel is vast, it is so big that golf buggies take you to your room. Entertainment is good. Food is good. Staff are really friendly. Especially Diaz

2025-08-29 via Nuitee
J
Jacob family
8
Pros:

Modern clean rooms as advertised, walls a bit thin so could hear the neighbours.
Food was fine, nothing spectacular but always something to choose. Rice and spice restaurant and Bella gusto restaurant much better than the others. Swim up pool was nice and no issues getting sun loungers around the other pools most of the time. Only one deep pool was a bit of a let down but it is a family- and child-friendly resort so that’s fine. Included drinks were fine too, but nothing to write home about.
Staff friendly, rooms spotless. Overall a nice place but wouldn’t want to stay more than a week as the food would get quite repetitive!!

2025-08-04 via Nuitee
J
Justin
8
Pros:

Lots of amenities which were great for kids. Water park, pools, beach within walking distance. The restaurants are all closed at the same time for a couple hours during the day, but there is a snack bar. Lots of places to go nearby off resort as well.

2025-07-24 via Nuitee
C
Connie family
6
Pros:

Our room with private pool was great. Pool was clean and so wonderful to have. Our bathroom was stinky. The food wasn’t great. Pretty average resort food at the buffets. The snack bar food was pretty awful and looked run down. Lack of signage on the property coupled with a long walk from the back units made for a lot of long, hot walks. The staff were friendly. We could have been at any resort anywhere as it didn’t feel particularly Greek. Overall, the kids had fun with all the activities, although the fun park costs were additional as it’s separate from the resort. It was all inclusive with limited food times and the red wine was terrible. We visited the market next door to get drinks and snacks which was handy. I’d suggest bringing your own beach towel as you have to pay a cash deposit to use them and also have to pay each time you get a clean one.

2025-07-16 via Nuitee
A
Avisekh family_with_children
10
Pros:

Great waterpark, good service and helpfull staffs, entertainment area was very accommodating for kids. Although the hotel is big, you could always request for hotel buggies to transport within the hotel. Easy access to book excursions just outside hotel. Overall, had a lovely time at the property.

2025-07-11 via Nuitee
M
michela
8
Pros:

Food Is buffet and it's the same every day. Not so good

2025-06-03 via Nuitee
J
Jeremy Shawn family
6
Pros:

Niet voor herhaling vatbaar. Eten viel erg tegen waardoor we regelmatig buiten het resort zijn gaan eten.

2024-10-31 via Nuitee
S
Susanne Maria family_with_children
8
Pros:

Wasserpark sehr schön. Leider waren die ganze Woche 2 Kinderrutschen gesperrt.
Das Zimmer war noch recht neu, leider mit ein paar kleinen Mängeln. Die Reinigungskräfte waren super.
Essen war meist gut bis sehr gut. Nur manchmal schon recht kalt.
Allgemein ist die Anlage sehr gepflegt und sauber.
Die Kinderbetreuung geht erst ab 3. etwas lieblos gehalten.
Alles in allem war es aber eine empfehlenswerte Unterkunft

2024-09-30 via Nuitee
S
Sergei family_with_children
6
Pros:

Food is very important for guests, and unfortunately variations of food is very poor. Every day the same is not possible to choose. Quality and standards is not up standards. Food safety is not by standards can be effected for food poisoning. Staff not really helpful, also charging extra money for the climate crises where you pay with agency before.

2024-09-24 via Nuitee
Y
Yella family_with_children
10
Pros:

Ein wirklich schönes Resort, genau das richtige für Wasserratten und zum Ausspannen.
Der Strand ist in unmittelbarer Nähe und das Meer war von unserem Balkon aus direkt zu sehen.
Das Essen und Getränke sind lecker, für jeden Geschmack ist etwas dabei.
Wir hatten auch großen Spaß an der Mini Disco, die jeden Abend für die Kleinen stattfindet. Für unseren Geschmack mit 20 Uhr etwas spät, unsere Kleine ist aber auch erst 3.
Wir kommen gerne wieder 😊

2024-09-22 via Nuitee
V
Verified traveler
8
Pros:

Very nice village. Great food, almost too much. Lots of restaurants with pool bar serving nice gyros, pizza, cocktails and ice cream all day long for all inclusive customers. If you d like to be close to the pools, waterpark get a room in a building nearby. If you look nice and quite ask for a room in the back buildings-I-Z. The only down side was the room. Very poor design, unable to leave the windows open for fresh air. Unble to leave the aircon to clear the room as once you take the only key you get, electricity switches off. The rooms, especially the swim up-this was the one I stayed in, smells really strong of mould. I had to change 4 rooms to get one reasonable where I could stay onlyif the door wide open and really considered sleeping outdoor. So if you have asthma or allergies be careful maybe is better to use a room upstairs where the humidity is low but seing how the rooms don't get clean air everyday I can only assume this may be a problem with all the rooms. Such a shame as everything else, food, beach, location, staff are amazing. The food again really nice, lots of options

2024-09-19 via Nuitee
J
Jean-Francois
10
Très bon séjour
Pros:

Très bon séjour. Les piscines et toboggans aquatiques au top. Restauration, tres bien surtout le Bello Gusto.
Petit bémol, 3 t-shirts de marque volés dans la chambre…….donc

2024-09-19 via Nuitee
A
Andreas family_with_children
8
Pros:

Essen war unterdurchschnittlich sonst alles in Ordnung.

2024-09-14 via Nuitee
T
Tobias
10
Pros:

Vackert hotell med underbara pooler, bra mat överlag och fantastisk personal. Vattenland för alla åldrar även vuxna. Återvänder gärna igen och vill varmt rekommendera. Fantastiskt med pool direkt från rummet!

2024-08-17 via Nuitee
M
maurizio family
10
Pros:

Non adatta a chi sta sempre a dieta. Il cibo è abbondante e molto invitante,sopratutto i dolci ,il posto è stupendo ed il divertimento è assicurato

2024-08-11 via Nuitee
I
Ilonka
8
Pros:

We had a great vacation, the pools are very nice and the service of the staff is great!

2024-08-08 via Nuitee
T
Torben family
8
Pros:

Apartment mit gutem Blick auf das Meer, allerdings brannte 24 h die Außenbeleuchtung, die wir nirgends abstellen konnten. Dadurch war das Schlafzimmer deutlich zu hell.Alles andere o.k., haben wir andernorts aber auch schon häufig besser erlebt. Die nationalen Getränke dazu in kleinen Bechern waren eher downlight.

2024-08-04 via Nuitee
P
Perry family
10
Pros:

Best place for family vacation! We loved it !

2024-07-19 via Nuitee