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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
Review Highlights
Categories
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Property Description
Luxurious Pool & Spa Renovation
Discover a tranquil oasis at Botleigh Grange Hotel - Pool & Spa under renovation, nestled in Southampton. Unwind in our lush garden, enjoy complimentary parking, and relax in the shared lounge or on the terrace.
Dining Delights & Leisure
Indulge in exquisite meals at our restaurant and sip on refreshing drinks at the bar. With a 24-hour front desk, concierge service, and luggage storage, we ensure a seamless stay for all guests.
Comfortable Rooms & Modern Amenities
Each room boasts a desk, flat-screen TV, and a private bathroom for your convenience. Drift off to sleep in premium bed linen, and wake up to fresh towels. Don't miss the chance to book your stay at Botleigh Grange Hotel - Pool & Spa under renovation for a truly rejuvenating experience.
Please note that pets will incur an additional charge of £50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Convenient location to the Hampshire cricket ground. Beautiful setting and garden.
It’s not a spa as it advertises and hasn’t been for quite some time it seems. The Spa facility has been closed for refurb for more than a year apparently (potentially up to 3)! This is not made clear anywhere before you book.
Le bâtiment a du charme.
Le personnel du matin était agréable, contrairement à celui du soir.
Lit kingsize, dommage qu’on ne puisse pas en profiter .
Chambre spacieuse.
Chaleur étouffante, pas de possibilité d’ouvrir la fenêtre. Bouilloire dégouttante, présence de cafards sur le tapis, robinets d’époque, pas possible de régler l’eau (chaleur et débit), chauffe-serviettes brûlant en permanence, produits de salle de bain ont tous déjà été utilisés précédemment. On y reviendra plus malgré la beauté du site.
Pas de SPA. Publicité mensongère.
Friendly and efficient service
Plumbing was a biit tempermenal; especially the shower.
the bed was really comfy and the view was brilliant
the restaurant and bar was really nice and the food we had really tasty
no iron / ironing board in the room
could have done with more or firmer pillows
The hotel was wonderful just as I'd hoped
Spa closed
Location
Tired
I went in with my eyes open from reading prior reviews
Clearly they have spent time & money on the common areas like the bar & lounge
Bedrooms still need a bit more focus but were clean and functional. Bathrooms from the 1980's.
Bar stayed open for wedding party to well beyond 1am with no complaints
Staff tried hard but I get impression high turnover so a bit chaotic at times
Left hand not knowing what right hand was doing
No pool & spa ... tbf they did tell us well before and has been out of action for a while
Cold taps in room 51 made a very loud noise when used unless you fully opened tap for jet stream
TV wonky in room 51 and couldn't get it to level + covered most of the wall light behind
Rooms were spacious and plenty of car parking
Breakfast overpriced! One mushroom only, one unexceptional sausage only. No toast arrived. Coffee not very nice.
Hotel presents jtself as grand ( paper doilies over and under glasses bear inscription " Grand Hotel Excelsior* but Bitley Grange was not at all grand except in its own view of itself. The whole place needs a thorough refurbishment.
We were NOT told when I booked that neother was spa nor swimming pool closed...I only found out much later and on checking out waa told they are closed till December!. Why do thecy adveetise on booking.com that they have those facilities when they are out of order???
Breakfast was great and the room was large and very comfy.
Accessibility was good and all hotel staff were friendly, helpful and professional
n/a
The location and hotel was Bristol
We were made aware a week before our stay that the spa and pool was out of use ,, this was one of the main reasons we stayed
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