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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
Review Highlights
Categories
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Property Description
Luxurious Pool & Spa Renovation
Discover a tranquil oasis at Botleigh Grange Hotel - Pool & Spa under renovation, nestled in Southampton. Unwind in our lush garden, enjoy complimentary parking, and relax in the shared lounge or on the terrace.
Dining Delights & Leisure
Indulge in exquisite meals at our restaurant and sip on refreshing drinks at the bar. With a 24-hour front desk, concierge service, and luggage storage, we ensure a seamless stay for all guests.
Comfortable Rooms & Modern Amenities
Each room boasts a desk, flat-screen TV, and a private bathroom for your convenience. Drift off to sleep in premium bed linen, and wake up to fresh towels. Don't miss the chance to book your stay at Botleigh Grange Hotel - Pool & Spa under renovation for a truly rejuvenating experience.
Please note that pets will incur an additional charge of £50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location
Toilet didnt flush, tv didnt work, spa facilities were closed,not indicated when booking. Staff forgot to book taxi for crematorium for funeral we were attending despite assurance that it was all done so we missed the funeral. Have emailed complaint but no respinse so terrible customer service. Had to pay £30 for early check- in to change for funeral despite room being ready, and told we could change in the toilets ! And then we missed the funeral because they didnt book taxi. Would never stay there again and would not trust booking.com again for reccomendations
the breakfast was great and the staff were very friendly and accommodating. was pleasantly surprised by the grandeur of the place but it looked a bit faded
didn't really feel like the room was 'Executive' enough and wasn't given any wifi instructions either in the room or on check in. The shower was basic
Excellent location in beautiful grounds - an oasis in a busy area. Super friendly staff who went out of their way to make us happy and satisfied. Great breakfast menu and freshly prepared. Although parts are a little stayed we appreciated that the owners are reasonably new and are gradually rennovating this lovely listed building. We were visiting for a family funeral and the wake was hosted in the same hotel. Aware of this the staff were really understanding and supportive and the food and drink were perfect. It's what English hotels used to be and what so many others these days fail to deliver. We'd highly recommend Botleigh Grange.
As I've said, parts of the hotel are a little dated but they are being rennovated. The lounge and bars though are excellent and extremely comfortable. The only thing I would say is that the hotel was largely empty for our midweek stay and we had booked single rooms with single beds - there were no doubles for single occupancy available on Booking.com - and we could have easily been upgraded to doubles. But that was only a very minor thing and overall we were all very happy.
Wonderful building and gardens. The staff were wonderful. They were helpful and friendly.
Sadly our room had a sink with a crack in it and the toilet was not as clean as it should be . Photos included.
The location & staff. The location suited our needs & the staff made our stay most enjoyable even though it was just for one night.
Lack of air conditioning, appreciate it's an old building otherwise the hotel was fine & the spa/swimming pool was out of action during our stay.
I loved the quirkiness of the hotel, I loved the fact that as a group we wanted to leave at 8 so we asked for the breakfast at 07:30 the chef agreed to this request, the food was good.
The room was nice but the shower was an older generation and would not stay in position on its loose holder (room 24)
Convenient location for Utilita Stadium, friendly staff, fresh and tasty food
Under refurbishment and still feeling a bit dated
The hotel is in a convenient location and the staff who dealt with the issue in person were polite and apologetic. After I returned later in the day, I was moved to a different room which was an improvement on the original accommodation.
I was woken at approximately 1:30am by excessive noise from guests using the terrace below my room and was unable to get back to sleep. Despite making numerous calls and leaving voicemail messages, I was unable to contact reception for assistance. The handling of the issue afterwards was also disappointing, as I received no confirmation regarding my booking changes and had to repeatedly chase for updates, including making an additional trip back to the hotel.
Bed Staff and Breakfast
Have mentioned in an email to Botleigh
Room and falsely claimed facilities
Gorgeous. Well looked after.
Night porter at first wasn’t happy to help me. Upon arrival he was different due to having a conversation. They had a wedding at the venue at the time of booking and was very stressed.
A really nice stay for overnight stay
Limited menu in restaurant and limited wine list
Friendly. Nothing was too much trouble. Food was excellent.
N/A
Proximity to Utilita Bowl, Southampton
No air conditioning.
Understaffed at breakfast.
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