Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Cons:
Poor cleanliness
Unkempt amenities
Value for money concerns

Categories

Cleanliness
6.95
Some reviews pointed out grubby and unkempt conditions, especially in bathrooms and common areas.
Service
9.45
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.95
Described as lovely and set in beautiful grounds, enhancing the overall experience.
Room Quality
8.45
Rooms were noted to be clean and spacious in most reviews, but some concerns about comfort.
Amenities
7.95
Amenities like gym and hot tub were reported as unkempt or inadequately maintained.
Value for Money
7.95
Some complaints about food pricing and overall hotel value relative to the condition.
Food and Beverage
7.45
Breakfast variety was criticized, but some noted that food quality was good.
Overall Experience
8.45
Enjoyable stay for many, but significant issues reported, leading to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:27

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy 5 spa tubs, a sauna, and a fitness center for ultimate relaxation.
Delicious Dining and Entertainment Options
Savor a satisfying meal at the on-site restaurant and unwind with a drink at the bar/lounge. The hotel also offers an arcade/game room for entertainment.
Convenient Business and Event Facilities
Benefit from a business center, 24-hour front desk, and multilingual staff. Host successful events in the conference space and meeting rooms.

To book your relaxing stay at Ruthin Castle Hotel, inquire now.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 139 reviews
Cleanliness: 6.95
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
D
David • solo_traveller • gb
10
I had an excellent sleep after a long day motorcycling.
Pros:

The hotel was located in fantastic grounds close to the town centre(5 minutes walk).
The room was very clean and the bed was very comfortable. It was a bit of a maze to get to the room but quite interesting walking around inside the castle when lost 😆

Cons:

Nothing

2026-07-25 • via Nuitee
A
Adrian • solo_traveller • gb
8
2026-07-25 • via Nuitee
F
Florence • extended_group • fr
8
Charmant séjour dans un véritable château
Pros:

Cadre magnifique ( jardin avec paons).
Chambre spacieuse et bien équipée.

Cons:

Salle de bain qui aurait besoin d’être rénovée.

2026-07-25 • via Nuitee
K
Kevin • couple • gb
9
👌
Pros:

Location, grounds.

2026-07-24 • via Nuitee
K
KARL • solo_traveller • gb
8
Ruthin castle
Pros:

The staff were very good , the location beautiful,

Cons:

Breakfast wasn't great a very dated hot plate . And the food sat in fat the bacon was soggy and beans were cold . Toaster took 5 minutes to cook . All equipment requires updating but food was a decent quality .

2026-07-24 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

The beautiful surroundings, the friendly staff and the magnificent building! I LOVE this hotel!

Cons:

Some of the decor does not fit the environment and certain areas were in need of a good clean. The spa needs some tlc!

2026-07-23 • via Nuitee
D
Dunlop • solo_traveller • gb
9
2026-07-23 • via Nuitee
E
Elizabeth • solo_traveller • ie
8
A place with history and character
Pros:

We really enjoyed this castle converted to hotel. The grounds were lovely, and the roaming peacocks so beautiful. Our standard room was large and comfortable and the staff friendly and helpful. Our dogs were made very welcome. The breakfast had plenty of options. Dinner menu was a bit limited but the food was good and reasonably priced.

Cons:

I didn't realise the spa wasn't included. I thought £30 per person was too expensive considering we were staying there so we didn't use it.

Bottom line. Don't stay here if you want everything to be totally pristine. It's an old castle still undergoing maintenance and updating. Do stay if you like something unusual, with character and history.

2026-07-23 • via Nuitee
V
vaughan • couple • gb
9
Great location and made to feel very comfortable and welcome
Pros:

Breakfast was excellent

2026-07-23 • via Nuitee
G
Grethe Lykke • extended_group • no
10
2026-07-22 • via Nuitee
G
Gemma • couple • gb
9
2026-07-21 • via Nuitee
H
Harold • solo_traveller • gb
7
2026-07-20 • via Nuitee
S
Sandra • solo_traveller • gb
7
Wedding.
Pros:

All of the staff were fabulous and friendly.
The decoration of the wedding area was stunning.
The table service and the food was lovely.

Cons:

I think spiders webs could have been given more attention. A general spruce up in the rooms, paintwork etc. steak knives should have been a must with the meal, I probably should have asked at the time. Air-conditioning needs attention.

2026-07-20 • via Nuitee
P
Patricia • couple • gb
10
Pros:

Good breakfast.

Cons:

Price of a bottle of wine. £37 hi I

2026-07-20 • via Nuitee
B
Brian • solo_traveller • is
9
Pros:

Location, the castle grounds are great fun to explore! Also the mushrooms at breakfast were the best I have ever had!

Cons:

Nothing really.

2026-07-19 • via Nuitee
M
Michelle • solo_traveller • gb
10
Pros:

I love everything about the castle

2026-07-18 • via Nuitee
S
Sherwin • solo_traveller • us
9
Pros:

Beautiful settinng in a lovely Wales Village. Convenient to many local and surrounding sites for day trips.

Cons:

No Refrigerator in room

2026-07-18 • via Nuitee
J
Janet • solo_traveller • gb
9
Pros:

Plenty of areas inside and outside to relax and admire the beautiful building, decor and grounds. Good size bedroom and bathroom.

2026-07-17 • via Nuitee
D
diane • couple • gb
10
Great experience already looking to book and bring my mother
Pros:

The history and how comfortable we felt there

2026-07-17 • via Nuitee
F
Fred • solo_traveller • gb
9
2026-07-17 • via Nuitee