The Sun Suites

Hotels
•
Independent
5 (2 reviews)
Bagalur Main Rd , Bengaluru , IN
91-7816870106

listing image 1
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Facilities

Free WiFi
24-hour front desk
Terrace
Elevator
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Wheelchair-accessible public washroom
See all facilities

Review Highlights

Cons:
Photos listed on Booking.com are not of this property (misleading representation)
Extremely rude behaviour from reception staff
Confirmed booking not honored on arrival; no booking found at midnight
Reception staff redirected responsibility to a broker (Fab hotel) and refused help
Hotel building has multiple hotel boards and is located in a small lane (confusing location)
Forced to book another hotel in the middle of the night

Categories

Cleanliness
8.5
Standard quality for this hotel tier
Service
1
Extremely negative: reception staff were rude, denied the confirmed booking on arrival and directed guests to a broker instead of taking responsibility.
Location
2
Negative: building has multiple hotel boards and is located in a small lane, causing confusion and poor discoverability.
Room Quality
2
Negative: reviewer states the photos on Booking.com are not of this property, indicating misleading representation of rooms.
Amenities
8.5
Standard quality for this hotel tier
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
8.5
Standard quality for this hotel tier
Overall Experience
1
Very poor: no booking on arrival despite prior confirmation, had to rebook another hotel at midnight; reviewer strongly advises against booking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-16 03:18

Property Description

Terrace Views and Modern Amenities
Enjoy breathtaking views from the terrace while staying connected with complimentary wireless internet access. Benefit from tour/ticket assistance and indulge in room service during limited hours.

Convenient Services
Take advantage of dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self-parking is available on-site for your convenience.

Comfortable and Stylish Accommodations
Relax in one of the 42 individually furnished guestrooms, each equipped with complimentary wireless internet, rainfall showerheads, separate sitting areas, and daily housekeeping.

Embark on a memorable stay at The Sun Suites, strategically located within easy reach of Bhartiya City and Manyata Tech Park. Book now to experience the vibrant charm of Bengaluru.

Important information:

* Only registered guests are allowed in the guestrooms.
* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • General

    Gap period enforced between guest stays - 72 hours

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

5
Based on 2 reviews
Cleanliness: 8.5
Service: 1
Location: 2
Room Quality: 2
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 1
• extended_group • in
1
Dont every book this property. Request Booking.com to delist this from their portal
Pros:

Please don’t book this property because of following reasons:
1. The photos listed on the website (Booking.com) are not of this property.
2. Bad staff behaviour
3. Hotel building has multiple hotel boards and is located in a small lane
4. Before boarding the flight to Bangalore, I confirmed with the hotel at 7 pm and was told that the booking is confirmed.
5. We reached hotel at 12 mid night (This was already informed to the hotel), and was surprised to know that there is no booking.
6. The staff at the reception was extremely rude and told us to contact fab hotel staff. This is not fab hotel. We are not liable for what they do. I would like to inform that Fab hotel doesn’t own this hotel and they are just another broker like booking.com
We had to book another hotel in the middle of the night somehow.
DONOT Book this property ever.

Cons:

Please don’t book this property because of following reasons:
1. The photos listed on the website (Booking.com) are not of this property.
2. Bad staff behaviour
3. Hotel building has multiple hotel boards and is located in a small lane
4. Before boarding the flight to Bangalore, I confirmed with the hotel at 7 pm and was told that the booking is confirmed.
5. We reached hotel at 12 mid night (This was already informed to the hotel), and was surprised to know that there is no booking.
6. The staff at the reception was extremely rude and told us to contact fab hotel staff. This is not fab hotel. We are not liable for what they do. I would like to inform that Fab hotel doesn’t own this hotel and they are just another broker like booking.com
We had to book another hotel in the middle of the night somehow.
DONOT Book this property ever.

2025-12-26 • via Nuitee
S
Sampath • couple • in
10
2025-09-28 • via Nuitee
D
D • couple • in
10
Exceptional
Pros:

The staff, from reception to restaurant, was incredibly helpful. Hospitality was awesome. The rooms were spacious and clean, especially compared to other hotels . Very friendly staff. Good food.

2025-08-25 • via Nuitee
• family_with_children • in
8
Good accommodation and nice hospitality
Pros:

Service

Cons:

Like everything

2025-08-14 • via Nuitee
A
AJOY KUMAR • family_with_children • in
8
Pros:

Excellent location and Services

Cons:

Minor defects e.g TV not working

2025-08-01 • via Nuitee
S
Srikanth • family_with_children • in
7
Pros:

Hospitality was very good and rooms were clean

Cons:

Cleanliness in common areas and kitchen can be improved

2025-07-19 • via Nuitee
I
Ishita • family with young children • in
10
Great hotel, great staff
Pros:

Great staff, good hotel, great value for money
They have recently renovated too, so everything is very clean and new

2025-06-08 • via Nuitee
G
G • young couple • in
8
Very good
2025-04-10 • via Nuitee
N
Nutan • young couple • in
4
Disappointing
Pros:

The staff are friendly and welcoming. The checkin process was fast and smooth.

Cons:

The condition of rooms have further deteriorated. The fan made lot of noise, the AC wasn't effective. The bathrooms were not clean. The rooms and bathrooms require repair and maintenance.

2025-03-23 • via Nuitee
A
Anilkumar • review category business travellers • in
1
Bad
2025-03-07 • via Nuitee
N
Nagpal • young couple • in
1
Bad
2025-02-21 • via Nuitee
M
Mandar • family with young children • in
1
Bad
Cons:

All construction going around the place!! Lots of dirt around. Very dusty place !! Approach road is too narrow. No parking available!! Roadside parking is very risky. Will not recommend it to anyone who is looking for a decent experience to stay in north Bangalore!!

2025-01-20 • via Nuitee
Y
Yohan • group • in
5
Passable
2024-11-23 • via Nuitee
H
Harish • review category business travellers • in
1
Bad
2024-10-26 • via Nuitee
S
Sarosh • family with young children • in
7
Good
2024-10-14 • via Nuitee
S
Sanjay • young couple • in
1
Bad
Pros:

Bad choice

Cons:

Nothing and service is bad

2024-08-23 • via Nuitee
R
Raghuprasad • family with young children • ae
3
Not clean
Cons:

Noisy ceing fans noisy exhaust fans stained sofas and No hot water. I was told to run the tap for 15 minutes so that we get hot water . But wasn't hot at all. Breakfast was just ok namesake .. no fruits or basic cereals . Bed linen especially duvet looked not laundered. Toilets need a bit more attention in cleaning

2024-08-19 • via Nuitee
R
Roopesh • with friends • in
7
Good
2024-08-09 • via Nuitee
S
Sharma • review category business travellers • in
10
Exceptional
2024-07-27 • via Nuitee
V
Vijay • family with young children • in
5
Passable
2024-06-10 • via Nuitee