Moxy Southampton

Hotels
Marriott
9 (223 reviews)
Harbour Parade, Southampton, England, SO151BA , Southampton , GB

Pets allowed

Facilities

Express check-out
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Quirky hotel atmosphere
Cons:
Rude check-in service
Hot rooms with poor A/C

Categories

Cleanliness
8.16
Negative sentiments regarding room conditions and poor A/C mention cleanliness issues.
Service
9.13
Mixed reviews with a strong mention of rude service at check-in, affecting overall sentiment.
Location
10
General sentiment indicates a good location, walkable to various attractions.
Room Quality
8.67
Mentioned poor room size and hot conditions indicate room quality issues.
Amenities
9.62
Amenities are decent but limited drinks choice and breakfast buffet need improvement.
Value for Money
8.65
Given the issues and costs, the value feels below expectations.
Food and Beverage
8.61
Breakfast buffet was described as mediocre, affecting overall food experience sentiment.
Overall Experience
9.16
Experience marred by service and room issues, despite some nice aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:10

Property Description

Convenient Amenities

Enjoy complimentary wireless internet access, communal living room, banquet hall, and a restaurant, snack bar/deli, and bar/lounge for dining and drinks.

Featured Amenities

Benefit from the business center, express check-out, and a 24-hour front desk.

Comfortable Accommodations

Relax in one of the 208 air-conditioned guestrooms with free Wi-Fi, showers, and hairdryers.

To experience these fantastic amenities at Moxy Southampton and explore the nearby attractions, book your stay now!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pet max weight (per pet) in kg is 35

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 223 reviews
Cleanliness: 8.16
Service: 9.13
Location: 10
Room Quality: 8.67
Amenities: 9.62
Value for Money: 8.65
Food and Beverage: 8.61
Overall Experience: 9.16
S
Shannon solo_traveller gb
10
Pros:

Air con was brilliant on a really hot day

Cons:

N/a

2026-07-17 via Nuitee
D
Danielle couple ca
10
2026-07-17 via Nuitee
D
Danielle solo_traveller ca
10
2026-07-17 via Nuitee
R
Renáta solo_traveller rs
1
Pros:

The bed was clean.

Cons:

You can't go in easy.It is something wrong with a door,you have to push it really hard to get in.It was no wi-fi, only next morning outside in the corridor.On the photo you have a towel,there was no towel.There was a dirty kettle,but no cup no glasses to drink a coffee from.

2026-07-16 via Nuitee
A
Artur solo_traveller il
6
Pros:

Кровати не удобные. Кондиционер слабенький

2026-07-15 via Nuitee
L
Leona couple us
6
Overpriced, small room, close to cruise terminal and mall, good breakfast
Pros:

Booking.com

Cons:

The room is extremely small. There is no
Closet space and no place to put both of our luggages. It is extremely expensive for what it is. Breakfast was pretty decent. It is close to a mall that you can purchase last minute supply before cruise.

2026-07-15 via Nuitee
N
Neville couple gb
10
2026-07-15 via Nuitee
J
Jeff couple us
3
We wouldn't recommend this place, nor would we stay here again. It's a tired hotel.
Pros:

Convenient for shopping center with food, shops, and movie theater. Desk staff was very helpful.

Cons:

Accessible room had an okay bathroom, but there was no space in the room for a wheelchair, even a walker. No place to put suitcases except a cot but the cot was in the way of getting around. AC wasn't able to keep up with the heatwave...which is understandable. But our room had a leaking air duct which made the floor wet and it was moldy around the duct which had peeling paint which flaked onto the floor. Breakfast buffet was just okay but once I got my food, there was no room to negotiate with a walker. I expected more from a Marriott!

2026-07-14 via Nuitee
V
Viernes solo_traveller ph
10
Pros:

The room. And breakfast.

Cons:

Nothing

2026-07-14 via Nuitee
C
Carl solo_traveller gb
9
Pros:

Just like to say how fantastic the staff were! On the day that I stayed, unfortunately the air conditioning had broken down, and I think there were problems with hot water. Under the circumstances, I think your staff coped remarkably well and tried to put a brave face on everything. Well done. Top marks!

Many thanks,
Carl Timothy!

2026-07-13 via Nuitee
E
Emily couple gb
10
2026-07-13 via Nuitee
S
Stephen couple au
8
2026-07-12 via Nuitee
J
Joanne extended_group gb
8
Cool and comfortable room with general friendly staff.
Pros:

Room was great. Air con was a great relief. Bed was comfortable.
Some of the staff were very friendly and helpful.

Cons:

Cooked breakfast was not great. I didnt like the sausages and i would have liked a fried or poached egg.

2026-07-12 via Nuitee
S
Stephen couple us
8
Pretty good
Pros:

Location for cruise was great

Cons:

Breakfast mediocre for price

2026-07-12 via Nuitee
T
Tochukwu solo_traveller gb
8
2026-07-11 via Nuitee
R
Ruth solo_traveller ie
10
2026-07-10 via Nuitee
J
Jennifer Kane family_with_children gb
9
Pros:

Friendly welcome, clean hotel and excellent proximity to the shopping centre.

2026-07-10 via Nuitee
A
Amanda solo_traveller gb
10
Pros:

Great location, short taxi ride from train station and to cruise ship terminals. Nice room, clean & comfortable, nice modern decoration.

Cons:

A bit overpriced.

2026-07-09 via Nuitee
D
Daniel couple gb
10
2026-07-09 via Nuitee
P
Pascal solo_traveller ch
8
2026-07-09 via Nuitee