Columba Hotel Inverness by Compass Hospitality

Hotels
Compass Hospitality
6.9 (3293 reviews)
7 Ness Walk , Inverness , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Fun bar with live music
Cons:
Poor cleanliness
Inconsistent service
Cold rooms

Categories

Cleanliness
5.61
Room cleanliness was poor with issues like mould and a need for overall cleaning.
Service
7.08
Service was inconsistent, with reports of staff being unhelpful and lacking attentiveness.
Location
9.12
Location is highly praised, being conveniently situated near the city center.
Room Quality
6.07
Rooms were reported as cold and outdated, contributing to a lack of comfort.
Amenities
8.1
Amenities include a fun bar with live music but issues with maintenance were noted.
Value for Money
6.56
Value was questioned due to the cost not matching the quality experienced.
Food and Beverage
6.11
Breakfast was varied but execution was poor, leading to dissatisfaction.
Overall Experience
6.58
Mixed feelings with beautiful surroundings but significant issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:31

Property Description

Historic Charm with Modern Comforts

River and Castle Views
Enjoy splendid views of the River Ness and Inverness Castle from our bright and airy rooms.

Culinary Delights
Indulge in a delightful dining experience at Victoria restaurant with a daily changing 3-course menu or savor fresh dishes at John Macnab's Bar & Bistro.

Seasonal Magic
Experience the enchanting floral decorations in summer and the cozy winter ambiance with fairy lights lining Ness Walk.

Book your stay at Columba Hotel now for an unforgettable experience!

Important information:

Parking is available 0.2 miles from the hotel at the Cathedral Car Park and costs GBP 5 per 24 hours. Reservations are not required.

Please note that prepaid deposits apply to long-term and group bookings as outlined below:

Bookings of 5 to 9 rooms and of 28 room nights or more require a 10% deposit of the total charges at the time of booking.

Bookings of 10 rooms or more require a 20% deposit of the total charges at the time of booking.

All deposits are non-refundable and non-transferable.

The name on the credit card used for the booking should correspond to the guest staying at the property, or the property may ask for an alternative payment method.

When travelling with dogs, an additional charge of GBP 10 per pet, per night applies. The property is dog-friendly only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

6.9
Based on 3293 reviews
Cleanliness: 5.61
Service: 7.08
Location: 9.12
Room Quality: 6.07
Amenities: 8.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.58
A
abhinav couple gb
2
Pros:

Only there location is good.

Cons:

They have to improve everything. The whole room was smelly, hotel was very very old. No ventilation, no cleanliness. Washroom was very dirty,no room service. Nothing at all. I give 0.5 out of 5.

2026-08-29 via Nuitee
P
Paige solo_traveller gb
8
2026-08-28 via Nuitee
T
TErry couple us
6
It was an acceptable stop for one night and a beautiful location with friendly people.
Pros:

It was typical of most others but nice.

Cons:

A more option menu with made to order eggs

2026-08-27 via Nuitee
D
Dominic couple nl
2
2026-08-27 via Nuitee
K
Kevin couple gb
7
We knew what to expect as have stayed previously a few times & will probably stay again.
Pros:

Location excellent - view over river & of castle, etc.
Room very clean & comfortable.
Welcome snack a nice touch.
Handy for walking to Theatre & centre of town.

Cons:

External building appearance getting a wee bit scabby with rusty/broken/cable-tied railings, etc.
Bar opening/closing times could be extended. Closing at 10:30pm is early for Friday/Saturday nights ... especially when having a short holiday/break.

2026-08-27 via Nuitee
L
Lorna Tait Helby solo_traveller au
10
2026-08-27 via Nuitee
D
David couple gb
7
2026-08-27 via Nuitee
R
richard extended_group gb
7
2026-08-26 via Nuitee
L
Längauer solo_traveller at
1
nehmen sie dies Hotel von der Angebotslist!!
Pros:

die Lage ist angenehm.

Cons:

ich habe ein Zimmer für 2 Nächte zu horrendem Preis gebucht.
eingecheckt gab man mir ein 12qm Zimmer im EG mit blick auf die Abfallkübel. Begrüßung war sehr unfreundlich. ich habe um besseres Zimmer "kämpfen müssen"! dann im 3.stk ein größeres auch mit blick in den Hinterhof erhalten.
ausserdem stimmen die Booking-com-Fotos von Portal und Zimmer nicht in der Realität!! ein runtergekommenes Haus, aber an guteer Lage... war sehr enttäuscht und verärgert.. wurde noch nie so empfangen!!

2026-08-25 via Nuitee
M
Melissa solo_traveller ca
7
Pros:

Location was perfect for what I needed.

Cons:

Hotel needs an update.

2026-08-25 via Nuitee
M
Max extended_group ch
6
2026-08-25 via Nuitee
E
Elisabet couple es
5
Pros:

La ubicación es perfecta

Cons:

Es muy muy viejo, los muebles, la moqueta, todo.
Las habitaciones no ventilan, no pasan a limpiar ningún día. Muy caro por lo que realmente ofrecen. El desayuno muy precario.

2026-08-25 via Nuitee
J
Jill couple gb
10
Very nice
Pros:

Room was lovely
Evening meals delicious
Great for wedding weekend
Thanks

2026-08-23 via Nuitee
M
Martin extended_group de
7
Gute Lage
Pros:

Hotel in zentraler Lage direkt am Fluss und nur wenige Minuten zu Fuß zu City und Castle

Cons:

Zimmer war noch nicht fertig gereinigt obwohl wir erst 1800 ankamen

2026-08-23 via Nuitee
J
jørn couple dk
4
2026-08-23 via Nuitee
I
Iain family_with_children gb
4
Disappointed
Pros:

Very pleasant staff. Proximity to Town centre.

Cons:

No onsite car parking. Tired decor in need of redo. Horrible outlook from my room at rear of hotel. Not worth the money.
Felt cheated

2026-08-23 via Nuitee
N
Naser couple kw
8
2026-08-23 via Nuitee
S
Stuart solo_traveller gb
6
2026-08-22 via Nuitee
P
Palmini couple mx
1
Poorly & mediocre
Pros:

Location

Cons:

Almost everything!
Facts & not emotions

From the moment we arrived, our stay was quite uncomfortable. The room didn’t look remotely close to what was shown in the photos—it was very small. While it did have a good bed, the room smelled like dog urine. The window was always left open for ventilation since it was summer, which helped dissipate the smell somewhat, but it was still noticeable.
From day one, we let them know that we didn't have any shampoo or soap. Instead of replenishing them properly, management simply left them outside our door. Furthermore, the room was not cleaned until the fifth day of our stay (we were staying for six nights total). They never made the bed; they only replaced the towels once and nothing else.
Additionally, upon arrival, we asked for recommendations for nearby restaurants. They had no idea what to suggest, and the only option they offered was eating at their own restaurant. When we went down to eat one day, we sat waiting and nobody approached us. When we finally asked for assistance, they told us they could only offer us whatever was left from a dinner already reserved for a group of eight. They could have easily informed us at reception from the beginning that dining at the restaurant required an advance reservation so they could prepare.
The communication was terrible, the organization was poor, and the place itself was quite mediocre. The breakfast was also very disappointing due to the lack of variety. While we understand we were in Scotland and it's nice to experience traditional food, as a hotel receiving multicultural guests—especially those staying for over six days—it gets repetitive. It would be great to have a bit of variety: keep the traditional English breakfast, but add pancakes, omelets, or other options for long-term guests.
Honestly, the only good thing about this hotel is its location. Even so, it’s much better to stay somewhere else.

2026-08-22 via Nuitee
R
Rebecca couple gb
3
Rundown building and staff
Pros:

Central location, some of the staff were nice

Cons:

Room was falling apart and covered in cobwebs, breakfast was stone cold and tasteless, staff were hard to come by and were all running around trying to do too much, check in was a shambles, shower head covered in rust, window stuck open with moss and mould coming in - we were nearly £400 for 2 nights for our honeymoon and I honestly wouldn’t say it was even worth half of that. Tried to talk to a woman at check out and she rushed us out with out asking how our stay was or giving us a chance to do so.

2026-08-22 via Nuitee