Best Western Royal Inn

Hotels
•
Best Western
7.6 (411 reviews)
3644 Cummings Highway , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean
Comfortable beds
Friendly staff
Good breakfast
Cons:
Location issues
Run-down rooms
Service inconsistency

Categories

Cleanliness
7.35
Several reviews highlight cleanliness positively, but a few mentioned room conditions that detracted from the experience.
Service
8.35
Most reviews present staff as friendly, with a smooth check-in process, though some had concerns about service quality.
Location
6.85
A negative review pointed out a bad location experience, leading to a lower score.
Room Quality
6.85
Multiple accounts of run-down rooms and a disappointing check-in experience lead to a reduced rating.
Amenities
7.85
Amenities like breakfast were positively mentioned, providing some balance.
Value for Money
7.35
Value perception is mixed, with opinions that it might be overpriced for the quality received.
Food and Beverage
8.35
Breakfast was frequently commended, contributing positively to the overall experience.
Overall Experience
7.85
The overall impression is mixed; some reviewers felt it did not meet expectations, while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Convenient Location near Ruby Falls
Located just a short drive from Ruby Falls, the Best Western Royal Inn offers easy access to local attractions.

Comfortable Accommodations with Modern Amenities
Each guestroom is equipped with a 41-inch flat-screen TV, free Wi-Fi, and a microwave. Enjoy a daily hot breakfast buffet and relax by the outdoor pool.

Business-Friendly Services and Nearby Attractions
Take advantage of the business center, 24-hour reception, and fax/photocopying facilities. Explore Chattanooga's city center, Tennessee Aquarium, and Point Park, all just a short distance away.

Book your stay at the Best Western Royal Inn for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 411 reviews
Cleanliness: 7.35
Service: 8.35
Location: 6.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 8.35
Overall Experience: 7.85
A
Adam • solo_traveller • us
4
Cons:

Luke warm shower.
Room smelled.

2026-02-08 • via Nuitee
W
Wilson • family_with_children • us
4
2026-01-31 • via Nuitee
S
Sydney • family_with_children • us
10
2026-01-30 • via Nuitee
U
Urban A Muhs • couple • us
8
2026-01-20 • via Nuitee
D
Denise • family_with_children • us
10
2026-01-19 • via Nuitee
J
John • couple • us
8
All good, except no eggs for breakfast. That was disappointing
2026-01-19 • via Nuitee
M
Mcdaniel • solo_traveller • us
2
The place was nasty. And run down.
2026-01-19 • via Nuitee
C
Citlaly • family_with_children • us
10
Great!
Pros:

Check in was smooth and easy. Receptionist was very sweet. Love that the rooms smelled wonderful

2026-01-19 • via Nuitee
J
Jean • extended_group • us
5
Okay for one night, but fell short on the comfort level I expected for the price.
Pros:

Location was good. Beds were comfortable and the room was very clean. The hot breakfast was nice, coffee was mediocre. Staff was very welcoming and nice to talk to.

Cons:

Did not like the hard flooring throughout our room. The online photos showed carpeting. We would have loved carpet by the bed area. The hard flooring was not comfortable to walk on, and very slippery for our senior dog traveling with us.

2026-01-15 • via Nuitee
J
Juan • family_with_children • ca
3
Low value for the money.
Cons:

I stayed in three other places on my road trip and found this not competitive for the money. The other places were noticeably superior for the same price.

2026-01-05 • via Nuitee
A
Ashley • family_with_children • us
10
2026-01-01 • via Nuitee
J
JOHN • couple • us
5
Just okay, would not recommend location to others
Pros:

Not much, room was skimpy and not very welcoming

Cons:

Did not feel like a Best Western property as to quality

2025-12-31 • via Nuitee
M
Mauricio • couple • us
10
2025-12-15 • via Nuitee
P
Pamela • couple • us
8
Clean place to stay for overnight travel.
Pros:

Clean and tidy. Beds were comfortable. Overnight stay while traveling.

Cons:

Pillows were not great. Bring your own.

2025-12-13 • via Nuitee
D
Dieter • family_with_children • de
7
2025-10-25 • via Nuitee
T
Terrill • couple • us
10
2025-10-20 • via Nuitee
R
Ronald • partner
6
Pros:

Only bad thing was the vent in the bathroom wasn't working. So it was stuffy.

2025-10-12 • via Nuitee
B
Brenda • couple • us
8
2025-09-29 • via Nuitee
Z
Zarah
6
Pros:

Accidentally booked a smoking room. Which didn’t even know still existed these days. So I had to pay an extra $35 for a non smoking room. Upon checking in I asked if I could go look at the room first and the lady at the front desk told me no. This place was not worth the price we paid. Don’t think we’ll be returning. It was just ok. Not great.

2025-09-28 • via Nuitee
P
Peggy
10
Pros:

Very nice. Very clean. I slept the best there. Nice breakfast, alright coffee.

2025-09-27 • via Nuitee