Best Western Royal Inn

Hotels
•
Best Western
7.3 (347 reviews)
3644 Cummings Highway , Chattanooga , US
+1 423-821-6840

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean rooms mentioned multiple times
Friendly, helpful staff
Convenient/good location
Comfortable beds and good showers reported
Pool available and strong A/C
Good breakfast selection and fresh eggs
Parking near room
Renovated/large rooms noted by some
Cons:
Breakfast cutoff early (9:00am) complained several times
Some rooms smoky/stuffy or smelled like marijuana
Occasional cleanliness lapses (dirty q-tip, dead bug)
Bed issues (sunk bed, too soft mattress)
Shower head height not adjustable
Refrigerator leaking reported
Pastries/fruit quality for breakfast criticized
One guest called price overpriced

Categories

Cleanliness
7.1
Generally reported as clean in several reviews ("Room was clean", "My room was clean", "Seemed clean enough", "Clean, comfortable"), but there are notable negatives (dirty q-tip by bed, dead bug, some rooms smoky/stuffy) that pull the score down slightly.
Service
8.3
Multiple mentions of friendly, helpful and polite staff (receptionist friendly, gentleman at check-in polite, staff helped change rooms, courteous hotel workers), though one guest needed to complain twice to get a room change.
Location
8.1
Consistently described as convenient and close to main roads with multiple mentions of good location and convenient location for dining and travel.
Room Quality
6.6
Mixed room quality: comfortable beds noted, but problems reported including a sunk bed, very soft mattress, tall/unalterable shower head, occasional smoky/stuffy rooms and one leaking refrigerator.
Amenities
7
Amenities include breakfast, pool (noted as open), strong A/C and parking by room; negatives include limited breakfast hours (until 9:00), refrigerator leak and some subpar pastry/fruit.
Value for Money
7.2
Some guests called it great value while another explicitly called the price overpriced; overall a mixed perception of value relative to the price.
Food and Beverage
6.8
Breakfast frequently mentioned: good selection and fresh-tasting eggs, but criticisms include early breakfast cutoff (9am), poor-looking pastries and unappealing fruit in some cases.
Overall Experience
7.3
Overall mixed-to-positive: several guests had great/overnight stays and would return, citing clean rooms and friendly staff, while some experienced issues (smell, mattress, breakfast timing) leading to a balanced overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location near Ruby Falls
Located just a short drive from Ruby Falls, the Best Western Royal Inn offers easy access to local attractions.

Comfortable Accommodations with Modern Amenities
Each guestroom is equipped with a 41-inch flat-screen TV, free Wi-Fi, and a microwave. Enjoy a daily hot breakfast buffet and relax by the outdoor pool.

Business-Friendly Services and Nearby Attractions
Take advantage of the business center, 24-hour reception, and fax/photocopying facilities. Explore Chattanooga's city center, Tennessee Aquarium, and Point Park, all just a short distance away.

Book your stay at the Best Western Royal Inn for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 347 reviews
Cleanliness: 7.1
Service: 8.3
Location: 8.1
Room Quality: 6.6
Amenities: 7
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 7.3
M
Mary • couple • us
10
2026-10-29 • via Nuitee
M
Maëve • family_with_children • us
8
2026-10-25 • via Nuitee
R
ruth • couple • gb
7
Great overnight stay near Chattanooga.
Pros:

Room was clean and beds so comfy and close to main roads. Staff member on reception was so friendly and helpful. Nearby there are a number of options to eat.

Cons:

Nothing to dislike. Note breakfast only available until 9am.

2026-10-21 • via Nuitee
R
Rebecca • extended_group • us
10
2026-10-21 • via Nuitee
K
Kathy • extended_group • us
10
Excellent
Pros:

Convenient clean good breakfast, nice staff

Cons:

Nothing nice experience

2026-10-20 • via Nuitee
M
Monica • family_with_children • us
2
2026-10-11 • via Nuitee
A
Alice Zainabu • family_with_children • us
7
Pros:

My room was clean

Cons:

The price is overpriced and rooms are far away from where breakfast was.especially when it is raining and you can’t make it to breakfast.

2026-10-08 • via Nuitee
F
Francis • couple • be
8
2026-09-14 • via Nuitee
T
TAMARA • solo_traveller • us
5
Pros:

Seemed clean enough.

Cons:

The shower head is way to tall for a short girl with no way to adjust it.

2026-09-14 • via Nuitee
J
Joseph • couple • us
10
Pros:

Bed and pillows was extra soft breakfast was good

2026-09-09 • via Nuitee
R
Renee • couple • us
7
2026-09-09 • via Nuitee
A
Alejandro • couple • us
10
Very Good
2026-09-08 • via Nuitee
J
John • solo_traveller • us
7
Pros:

We love Best Westerns...this one was okay their standards

2026-09-08 • via Nuitee
A
Angelina • couple • us
8
2026-09-06 • via Nuitee
E
Elizabeth • solo_traveller • us
5
Would not book there again
Pros:

The staff help to change the room.

Cons:

I was given a very stuffy room which I guess was a smokers room. I had to complain twice for the room to be changed. I was ready to leave to another hotel when they agreed to change me to a fresher room.

2026-08-25 • via Nuitee
H
Holly • couple • us
10
2026-08-13 • via Nuitee
C
Cedric • solo_traveller • us
8
Pros:

Staff pleasant good communication skills large room looked to have been renovated hotel workers are courteous also if you are in the room to pickup trash and replace used towels soap ect be out quickly little traffic noise sound deadening good in my opinion .

Cons:

Soft mattress maybe if you are over certain weight queen you probably need king with the extra width All in All I feel it beat others competitors especially medium cities price what you pay for

2026-08-11 • via Nuitee
B
Babygirlbren89 • solo_traveller • us
10
2026-08-04 • via Nuitee
B
Babygirlbren89 • solo_traveller • us
10
2026-08-04 • via Nuitee
G
Gabriel • family_with_children • us
8
Amena
Pros:

La piscina abierta y descubierta

Cons:

Los desayunos, el horario es hasta las 9:00 am… muy temprano en nuestro caso, bajamos a las 9:05 y ya habían recogido

2026-08-02 • via Nuitee