Best Western Royal Inn

Hotels
•
Best Western
7.6 (442 reviews)
3644 Cummings Highway , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Comfortable beds
Friendly staff
Good breakfast
Cons:
Location issues
Run-down rooms
Service inconsistency

Categories

Cleanliness
7.35
Several reviews highlight cleanliness positively, but a few mentioned room conditions that detracted from the experience.
Service
8.35
Most reviews present staff as friendly, with a smooth check-in process, though some had concerns about service quality.
Location
6.85
A negative review pointed out a bad location experience, leading to a lower score.
Room Quality
6.85
Multiple accounts of run-down rooms and a disappointing check-in experience lead to a reduced rating.
Amenities
7.85
Amenities like breakfast were positively mentioned, providing some balance.
Value for Money
7.35
Value perception is mixed, with opinions that it might be overpriced for the quality received.
Food and Beverage
8.35
Breakfast was frequently commended, contributing positively to the overall experience.
Overall Experience
7.85
The overall impression is mixed; some reviewers felt it did not meet expectations, while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Convenient Location near Ruby Falls
Located just a short drive from Ruby Falls, the Best Western Royal Inn offers easy access to local attractions.

Comfortable Accommodations with Modern Amenities
Each guestroom is equipped with a 41-inch flat-screen TV, free Wi-Fi, and a microwave. Enjoy a daily hot breakfast buffet and relax by the outdoor pool.

Business-Friendly Services and Nearby Attractions
Take advantage of the business center, 24-hour reception, and fax/photocopying facilities. Explore Chattanooga's city center, Tennessee Aquarium, and Point Park, all just a short distance away.

Book your stay at the Best Western Royal Inn for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 442 reviews
Cleanliness: 7.35
Service: 8.35
Location: 6.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 8.35
Overall Experience: 7.85
J
JoSe SaMuel • family_with_children • us
8
Good location
Pros:

Location

2026-07-21 • via Nuitee
T
Tammy • solo_traveller • us
7
2026-07-18 • via Nuitee
T
Theresa • couple • us
5
Pros:

Check in was easy
Gentleman at check in was polite

Cons:

Refrigerate was leaking water on the floor
One of the beds was completely sunk in the middle
Thank goodness I got 2beds

2026-07-10 • via Nuitee
M
Meagan • family_with_children • us
10
2026-06-30 • via Nuitee
J
Jesney • extended_group • us
9
2026-06-29 • via Nuitee
G
Gerardo • solo_traveller • us
10
2026-06-22 • via Nuitee
M
Melissa • solo_traveller • us
6
We had a great experience and would stay again
Pros:

Very convenient location

Cons:

Really no complaints

2026-06-22 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-06-18 • via Nuitee
M
Misty • solo_traveller • us
9
Pros:

Location was great.

Cons:

Dirty q-tip beside the base of the bed. Dead water bug on the floor near bathroom.

2026-06-16 • via Nuitee
J
Jeanne • family_with_children • us
10
Pros:

Good selection of breakfast choices, eggs tasted fresh.

2026-06-11 • via Nuitee
J
Julia • couple • us
8
2026-06-10 • via Nuitee
T
Tom • couple • us
9
Great value.
Pros:

Clean, comfortable, excellent shower, comfortable bed, strong a/c system and parking near room.

Cons:

The pastry/bread was chintzy looking and fruit was not very pleasant looking to eat.

2026-06-07 • via Nuitee
C
Cheryl • extended_group • us
4
2026-05-31 • via Nuitee
M
Melissa • solo_traveller • us
1
Pros:

Location was good

Cons:

The room smelled like Marijuana

2026-05-30 • via Nuitee
A
Angela • solo_traveller • us
10
2026-05-14 • via Nuitee
B
BEATRIZ • extended_group • br
8
2026-05-06 • via Nuitee
D
Dorrit • solo_traveller • gb
7
Pros:

Location was okay.

Cons:

Bed was too soft.

2026-04-29 • via Nuitee
J
Jennifer • couple • us
9
Pros:

The room was very spacious and clean! The staff were all friendly, and we enjoyed hanging out at the pool.

2026-04-29 • via Nuitee
• family_with_children • us
10
2026-04-25 • via Nuitee
• couple • us
9
2026-04-22 • via Nuitee