Best Western Cedar Park Inn

Hotels
•
Best Western
7.2 (1302 reviews)
5116 Gateway Boulevard , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Limited breakfast options

Categories

Cleanliness
6.6
Several mentions of dirty rooms and dusty carpets.
Service
8.06
Staff consistently described as friendly and accommodating.
Location
8.6
Good location near amenities, positively noted in multiple reviews.
Room Quality
7.06
Mixed feedback about room size and comfort, some complaints about noise.
Amenities
6.59
Some amenities like the pool were disappointing, impacting overall satisfaction.
Value for Money
7.55
Decent price for the stay but some felt it lacked quality.
Food and Beverage
6.1
Breakfast options were limited and disappointing according to several reviews.
Overall Experience
7.07
Overall average experience with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:25

Property Description

Convenient Location and Modern Amenities
Located near Gateway Boulevard North and Calgary Trail, the Best Western Cedar Park Inn offers free Wi-Fi, an indoor pool, and is just 12 km from West Edmonton Mall.

Comfortable Rooms and Essential Features
Each room includes a cable TV, desk, microwave, and en suite bathroom with free toiletries and a hairdryer for your convenience.

Exceptional Services and Facilities
Enjoy 24-hour front desk assistance, a business centre, fitness centre, on-site restaurant, and bar. With Rexall Place a short drive away and the University of Alberta within 5 km, the Cedar Park Inn Best Western is the perfect choice for your stay.

Book now for a memorable experience at our hotel!

Important information:

Upon check-in, a government-issued photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note this property does not accept cash, debit, Visa debit or pre-paid credit cards as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1302 reviews
Cleanliness: 6.6
Service: 8.06
Location: 8.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.07
G
Gurbaz • couple • ca
8
2026-05-09 • via Nuitee
A
Asma • couple • ca
8
Pleasant, no surprise stay.
Pros:

Easy access to all major tributaries.

Cons:

No nearby green spaces

2026-05-09 • via Nuitee
M
Michelle • couple • ca
6
Cons:

When trying to call and book a room, staff very rude. Would say I'm with a customer and then just hang up on you.

2026-05-07 • via Nuitee
C
Crystal • couple • ca
1
2026-05-06 • via Nuitee
D
Diane • family_with_children • ca
7
We had fun!
Pros:

Clean and staff were great!

Cons:

The temperature of the rooms was exceptionally warm and could not cool down. Three days and it only went down two degrees.

2026-05-05 • via Nuitee
R
Raelynn • solo_traveller • ca
10
2026-05-03 • via Nuitee
T
Tracy • couple • au
9
Great nights sleep.
Pros:

Well lit room (227) with comfortable bed. Good quality bed and bathroom linens, full breakfast. Walking distance to supermarket and food outlets. Access to Netflix.

Cons:

Basin in bathroom was leaking. Called reception to advise, but phone not working. No guest laundry.

2026-05-01 • via Nuitee
M
Megan • solo_traveller • ca
9
Pros:

The rooms view was great! Also the breakfast was delicious!

Cons:

The room was so hot. The AC did not work. The elevator was very confusing to others so it was sometimes a very king time before we got to our floor.

2026-04-27 • via Nuitee
S
sergiy • solo_traveller • ca
10
Pros:

Nice and clean .

Cons:

N/A

2026-04-25 • via Nuitee
R
Rooneem • solo_traveller • ca
5
Pros:

I liked that there was a kitchenette option for a room at the hotel

2026-04-25 • via Nuitee
J
Jake • solo_traveller • ca
2
2026-04-23 • via Nuitee
K
Kevin • solo_traveller • ca
5
Good hotel but room too hot.
Pros:

Free breakfast

Cons:

Temperature of the room. Could not get it below 24c without opening a window as the thermostat could not turn the temperature down below 24c, due to the compressor being off for the winter. The ability to turn the temperature down to a comfortable 20-21c would be good.

2026-04-20 • via Nuitee
R
Roxana • couple • ca
9
Pros:

Very comfortable bad

Cons:

NA

2026-04-20 • via Nuitee
D
Dinah • family_with_children • ca
10
2026-04-15 • via Nuitee
A
Ashley • extended_group • ca
10
2026-04-15 • via Nuitee
R
Rosalyn • family_with_children • ca
1
2026-04-14 • via Nuitee
R
R9650IArichardf • Family
2
Stay somewhere else
Pros:

Pick another hotel. Do not stay here. The breakfast is gross and not good, beds are old and saggy. Took 20 minutes to check in because of lack of front end staff. Save yourself the disappointment and book somewhere else. Only positive thing about the stay was George the fron end staff.

2026-04-13 • via Tripadvisor
K
Koren • solo_traveller • ca
1
Best Western has nice hotels with good staff but this isn't one of them...YET..there is some hope.
Pros:

I liked the location but didn't like the rude staff. Tried not to stoop to his level because his assumptions were everywhere. Didn't ask questions when I arrived and somehow didn't see my reservation or prove it wasn't there. Told me it was rhe third parties fault not the hotel. Had to book directly with hotel and was surprised I had a membership with Best Western but didn't give me details if that would save me any money. He wasn't friendly or outgoing but had the attitude that I was beneath him. I didn't fall for the bait of him being rude because I knew it would be turned around if I reacted negatively. Killed that energy with kindness. Seeing the lobby area renovated since it opened was nice with retro look still there. Housekeeping was knocking at the door 11am sharply. No sign that check out wasn't at noon like I assumed compared to most hotels. An older lady and younger one who barely spoke English didn't apologize for being loud rushing me to go. Would've left a tip like I do at many hotels but it should be earned not given. 200 later for a room I checked in barely before midnight from the airport. Never again.

Cons:

The staff need training with customer service including housekeeping.

2026-04-13 • via Nuitee
Q
Q8439CTdeeb • Couples
10
Awesome experience
Pros:

Alisha was awesome to deal with. Any issues we had were dealt with promptly and professionally! Thank you for a great stay!

2026-04-11 • via Tripadvisor
R
R650IZaarons • Solo travel
10
Super Service George!!
Pros:

Super Service George!!

Been coming to this hotel 20+ years. Thanks for trying hard and making me feel so welcome!!!

2026-04-08 • via Tripadvisor