Best Western Cedar Park Inn

Hotels
•
Best Western
7.2 (1266 reviews)
5116 Gateway Boulevard , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Limited breakfast options

Categories

Cleanliness
6.6
Several mentions of dirty rooms and dusty carpets.
Service
8.06
Staff consistently described as friendly and accommodating.
Location
8.6
Good location near amenities, positively noted in multiple reviews.
Room Quality
7.06
Mixed feedback about room size and comfort, some complaints about noise.
Amenities
6.59
Some amenities like the pool were disappointing, impacting overall satisfaction.
Value for Money
7.55
Decent price for the stay but some felt it lacked quality.
Food and Beverage
6.1
Breakfast options were limited and disappointing according to several reviews.
Overall Experience
7.07
Overall average experience with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:25

Property Description

Convenient Location and Modern Amenities
Located near Gateway Boulevard North and Calgary Trail, the Best Western Cedar Park Inn offers free Wi-Fi, an indoor pool, and is just 12 km from West Edmonton Mall.

Comfortable Rooms and Essential Features
Each room includes a cable TV, desk, microwave, and en suite bathroom with free toiletries and a hairdryer for your convenience.

Exceptional Services and Facilities
Enjoy 24-hour front desk assistance, a business centre, fitness centre, on-site restaurant, and bar. With Rexall Place a short drive away and the University of Alberta within 5 km, the Cedar Park Inn Best Western is the perfect choice for your stay.

Book now for a memorable experience at our hotel!

Important information:

Upon check-in, a government-issued photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note this property does not accept cash, debit, Visa debit or pre-paid credit cards as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1266 reviews
Cleanliness: 6.6
Service: 8.06
Location: 8.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.07
R
Relax02781667421 • Family
4
Terrible Front Desk Service
Pros:

The rooms were okay and clean but I was appalled by the behaviour of the front desk staff. We arrived and ‘George’ was not very friendly to his coworker, I didn’t catch her name. They were having some type of discussion about something she did wrong. Instead of stopping the conversation to assist us, she asked for my ID and they kept arguing about it. Neither of them were professional but he was berating her with ‘do I have to train you all over again’ or ‘what did you do wrong now’. Both parties were not good.

2026-03-21 • via Tripadvisor
S
Surinder • couple • ca
6
2026-03-21 • via Nuitee
J
Jerome • family_with_children • ca
3
Pros:

Location

Cons:

The bar closed too early and they never advise you. I got locked out and lost $40 on my vlt machine

2026-03-21 • via Nuitee
A
Alejandro • couple • ca
10
Peacefully
Pros:

Center

Cons:

the ice around the hotel

2026-03-21 • via Nuitee
A
Anita • solo_traveller • ca
8
2026-03-17 • via Nuitee
L
Lorraine • family_with_children • ca
9
Pros:

Spacious and clean rooms. Having a microwave is nice. The restaurant on site is convenient and really good food.

Cons:

The bathroom does not have a fan.

2026-03-17 • via Nuitee
S
sheenaj730 • Family
10
A Great Stay
Pros:

From check in with Shirsta to check out with Alisha, this hotel stay was very good. Everything was clean and pleasant. Supper was very good. Hotel and Restaurant Staff were courteous, friendly and helpful. Will definitely stay at Cedar Park Inn again.

2026-03-16 • via Tripadvisor
7
77randym • Business
8
Very high price for what we got.
Pros:

Great place but very expensive. Breakfast was outrageously excellent. Breakfast staff very very friendly.

2026-03-16 • via Tripadvisor
B
brucekF6895PH • Solo travel • Cold Lake, Alberta
10
Excellent hotel
Pros:

Very friendly and helpful staff (Alisha at the front desk) went above and beyond. Upgraded room. Close to hospitals. Very clean and large rooms. Excellent stay. Will definitely come back !

2026-03-13 • via Tripadvisor
4
414smarth • Family
10
“Exceptional Service from Jaspreet at a Lovely Hotel”
Pros:

I had a great stay at the hotel. The service was fantastic, especially from Jaspreet at the reception. She was so kind, welcoming, and went out of her way to help. The hotel itself was really nice too—clean and comfortable. Highly recommend!

2026-03-12 • via Tripadvisor
V
V4758UMalj • Couples
10
Great overnight stay
Pros:

A great stay and friendly staff we enjoyed the food too

2026-03-12 • via Tripadvisor
D
Dejan • couple • ca
8
2026-03-09 • via Nuitee
S
shawndN1114MR • Solo travel
10
Jaspreet Kaur was a big help
Pros:

Jaspreet Kaur helped me out and got me in sooner than expected and upgraded my room

2026-03-07 • via Tripadvisor
R
Rachel • family_with_children • ca
5
2026-03-05 • via Nuitee
T
Tara • family_with_children • ca
10
Exactly what I was looking for
Pros:

This is a nice hotel. Very tidy and clean and welcoming. The staff is great. I was even the guest of the day which came with extras including a room upgrade! It surprised us and was a really nice touch especially the snacks in the room. Bed was comfortable and the pillows too

Cons:

Can hear Calgary trail noise on the side of the building that faces that road. That's it though and still worth the stay!

2026-03-02 • via Nuitee
H
Hee J • solo_traveller • ca
7
2026-02-26 • via Nuitee
G
Gerard • solo_traveller • ca
8
Friendly place
2026-02-25 • via Nuitee
I
Isabelle • family_with_children • ca
8
Pros:

Bed are comfortable. Location is great.

2026-02-23 • via Nuitee
H
Huang • family_with_children • ca
8
2026-02-23 • via Nuitee
A
Adnane • family_with_children • ca
1
overpriced hotel with terrible service, unsafe rooms, poor cleanliness, and no sense of hospitality.
Pros:

Honestly, the only positive point was the kitchen staff at breakfast, who were warm and kind despite the overall situation.

Cons:

This was by far one of the worst hotel experiences I have ever had.

The service was extremely poor from the moment we arrived. We were received by a trainee who clearly did not know basic front-desk protocols. She did not even check the messages already sent regarding early check-in and immediately started the conversation by saying we would have to pay for early check-in, without listening or verifying anything.

Her supervisor, George, was also very unprofessional, unpleasant, and dismissive. There was a complete lack of professionalism and hospitality from the front desk team.

The room was in a catastrophic condition. The bathroom was dirty, body wash and hand soap were empty, and cleanliness standards were clearly not respected. The bunk bed was unsafe: the ladder was loose, the screws were not properly fixed, and my child almost fell. If I had not noticed in time, he could have seriously injured his hand.

Breakfast was a disaster. Very poor quality coffee, extremely limited choices, no fruits, and overall a very disappointing breakfast considering the price of the hotel. Again, the kitchen staff were the only people who showed warmth and professionalism.

For the price paid, this hotel is absolutely not worth it. I do not recommend it at all, even for one night. I will never return to this hotel, ever.

If you are looking for a peaceful and comfortable stay, go elsewhere. This hotel is a disaster and will likely be one of the worst stays you can experience.

An overpriced hotel with terrible service, unsafe rooms, poor cleanliness, and no sense of hospitality — absolutely not recommended.

2026-02-13 • via Nuitee