Best Western Cedar Park Inn

Hotels
Best Western
7.2 (1283 reviews)
5116 Gateway Boulevard , Edmonton , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Limited breakfast options

Categories

Cleanliness
6.6
Several mentions of dirty rooms and dusty carpets.
Service
8.06
Staff consistently described as friendly and accommodating.
Location
8.6
Good location near amenities, positively noted in multiple reviews.
Room Quality
7.06
Mixed feedback about room size and comfort, some complaints about noise.
Amenities
6.59
Some amenities like the pool were disappointing, impacting overall satisfaction.
Value for Money
7.55
Decent price for the stay but some felt it lacked quality.
Food and Beverage
6.1
Breakfast options were limited and disappointing according to several reviews.
Overall Experience
7.07
Overall average experience with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:25

Property Description

Convenient Location and Modern Amenities
Located near Gateway Boulevard North and Calgary Trail, the Best Western Cedar Park Inn offers free Wi-Fi, an indoor pool, and is just 12 km from West Edmonton Mall.

Comfortable Rooms and Essential Features
Each room includes a cable TV, desk, microwave, and en suite bathroom with free toiletries and a hairdryer for your convenience.

Exceptional Services and Facilities
Enjoy 24-hour front desk assistance, a business centre, fitness centre, on-site restaurant, and bar. With Rexall Place a short drive away and the University of Alberta within 5 km, the Cedar Park Inn Best Western is the perfect choice for your stay.

Book now for a memorable experience at our hotel!

Important information:

Upon check-in, a government-issued photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note this property does not accept cash, debit, Visa debit or pre-paid credit cards as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1283 reviews
Cleanliness: 6.6
Service: 8.06
Location: 8.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.07
A
Ashley extended_group ca
10
2026-04-15 via Nuitee
D
Dinah family_with_children ca
10
2026-04-15 via Nuitee
R
Rosalyn family_with_children ca
1
2026-04-14 via Nuitee
R
R9650IArichardf Family
2
Stay somewhere else
Pros:

Pick another hotel. Do not stay here. The breakfast is gross and not good, beds are old and saggy. Took 20 minutes to check in because of lack of front end staff. Save yourself the disappointment and book somewhere else. Only positive thing about the stay was George the fron end staff.

2026-04-13 via Tripadvisor
K
Koren solo_traveller ca
1
Best Western has nice hotels with good staff but this isn't one of them...YET..there is some hope.
Pros:

I liked the location but didn't like the rude staff. Tried not to stoop to his level because his assumptions were everywhere. Didn't ask questions when I arrived and somehow didn't see my reservation or prove it wasn't there. Told me it was rhe third parties fault not the hotel. Had to book directly with hotel and was surprised I had a membership with Best Western but didn't give me details if that would save me any money. He wasn't friendly or outgoing but had the attitude that I was beneath him. I didn't fall for the bait of him being rude because I knew it would be turned around if I reacted negatively. Killed that energy with kindness. Seeing the lobby area renovated since it opened was nice with retro look still there. Housekeeping was knocking at the door 11am sharply. No sign that check out wasn't at noon like I assumed compared to most hotels. An older lady and younger one who barely spoke English didn't apologize for being loud rushing me to go. Would've left a tip like I do at many hotels but it should be earned not given. 200 later for a room I checked in barely before midnight from the airport. Never again.

Cons:

The staff need training with customer service including housekeeping.

2026-04-13 via Nuitee
Q
Q8439CTdeeb Couples
10
Awesome experience
Pros:

Alisha was awesome to deal with. Any issues we had were dealt with promptly and professionally! Thank you for a great stay!

2026-04-11 via Tripadvisor
R
R650IZaarons Solo travel
10
Super Service George!!
Pros:

Super Service George!!

Been coming to this hotel 20+ years. Thanks for trying hard and making me feel so welcome!!!

2026-04-08 via Tripadvisor
S
Stephen family_with_children ca
9
2026-04-08 via Nuitee
L
Laurie Deane couple ca
10
2026-04-04 via Nuitee
P
P4478EYalw Solo travel
10
Great Staff and accommodations
Pros:

Alisha and Jaspreet were excellent and very professional, very friendly and extremely helpful great front desk staff

2026-03-25 via Tripadvisor
R
Relax02781667421 Family
4
Terrible Front Desk Service
Pros:

The rooms were okay and clean but I was appalled by the behaviour of the front desk staff. We arrived and ‘George’ was not very friendly to his coworker, I didn’t catch her name. They were having some type of discussion about something she did wrong. Instead of stopping the conversation to assist us, she asked for my ID and they kept arguing about it. Neither of them were professional but he was berating her with ‘do I have to train you all over again’ or ‘what did you do wrong now’. Both parties were not good.

2026-03-21 via Tripadvisor
A
Alejandro couple ca
10
Peacefully
Pros:

Center

Cons:

the ice around the hotel

2026-03-21 via Nuitee
J
Jerome family_with_children ca
3
Pros:

Location

Cons:

The bar closed too early and they never advise you. I got locked out and lost $40 on my vlt machine

2026-03-21 via Nuitee
S
Surinder couple ca
6
2026-03-21 via Nuitee
L
Lorraine family_with_children ca
9
Pros:

Spacious and clean rooms. Having a microwave is nice. The restaurant on site is convenient and really good food.

Cons:

The bathroom does not have a fan.

2026-03-17 via Nuitee
A
Anita solo_traveller ca
8
2026-03-17 via Nuitee
S
sheenaj730 Family
10
A Great Stay
Pros:

From check in with Shirsta to check out with Alisha, this hotel stay was very good. Everything was clean and pleasant. Supper was very good. Hotel and Restaurant Staff were courteous, friendly and helpful. Will definitely stay at Cedar Park Inn again.

2026-03-16 via Tripadvisor
7
77randym Business
8
Very high price for what we got.
Pros:

Great place but very expensive. Breakfast was outrageously excellent. Breakfast staff very very friendly.

2026-03-16 via Tripadvisor
B
brucekF6895PH Solo travel Cold Lake, Alberta
10
Excellent hotel
Pros:

Very friendly and helpful staff (Alisha at the front desk) went above and beyond. Upgraded room. Close to hospitals. Very clean and large rooms. Excellent stay. Will definitely come back !

2026-03-13 via Tripadvisor
4
414smarth Family
10
“Exceptional Service from Jaspreet at a Lovely Hotel”
Pros:

I had a great stay at the hotel. The service was fantastic, especially from Jaspreet at the reception. She was so kind, welcoming, and went out of her way to help. The hotel itself was really nice too—clean and comfortable. Highly recommend!

2026-03-12 via Tripadvisor