Brook Mollington Banastre Hotel & Spa

Hotels
6.6 (2639 reviews)
Parkgate Road, Mollington , Chester , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Free parking
Nice and comfy rooms
Cons:
Poor cleanliness
Substandard food
Cold amenities

Categories

Cleanliness
3.55
The rooms had issues with mould, dampness, and cold temperatures.
Service
9.99
Staff were consistently described as amazing and helpful.
Location
9.06
Great location just outside of Chester.
Room Quality
4.51
Room issues reported such as broken bed and cold temperatures.
Amenities
6.54
The SPA area was cold and not usable.
Value for Money
7.5
Decent for a one-night stay but the facilities could be improved.
Food and Beverage
4.55
Breakfast was very poor with substandard food quality.
Overall Experience
7.12
Mixed experience; staff quality mitigated some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Luxurious Country-House Hotel
Located just 3.2 kms from Chester's city centre, Brook Mollington Banastre Hotel & Spa offers a tranquil escape with modern amenities.

Indulgent Spa and Dining
Relax in the indoor swimming pool or pamper yourself at the spa. Enjoy modern cuisine at the Garden Room Restaurant or unwind with afternoon tea at the lounge bar.

Convenient Location
With free Wi-Fi, free parking, and easy access to the M56 motorway, this historic hotel is a short drive from Cheshire Oaks Shopping Outlet, Chester Zoo, and Chester Racecourse.

Experience comfort and convenience at Brook Mollington Banastre Hotel & Spa - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for £15 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 2639 reviews
Cleanliness: 3.55
Service: 9.99
Location: 9.06
Room Quality: 4.51
Amenities: 6.54
Value for Money: 7.5
Food and Beverage: 4.55
Overall Experience: 7.12
Z
Zmora couple gb
2
Miły hotel ale za gorąco w pokojach jak na te porę roku
Pros:

Było czysto , parking blisko hotelu . Personel miły

Cons:

Małe okna , strasznie duszno w pokoju . Kaloryfery były ciepłe . Brak wentylacji w pokoju nie dało się spać . Telewizora nie można było włączyć , nie można też było włączyć nocnych lampek

2026-06-27 via Nuitee
D
David couple gb
7
2026-06-25 via Nuitee
J
jenna solo_traveller gb
10
Pros:

Excellent stay, quiet, clean, helpful staff

2026-06-25 via Nuitee
K
Kelly family_with_children gb
8
Perfect for what we needed
Pros:

Comfortable room, just outside of city with onsite parking. Nice breakfast

Cons:

All good

2026-06-25 via Nuitee
A
Amber couple gb
5
2026-06-24 via Nuitee
D
Darwin family_with_children gb
9
Pros:

Staff

2026-06-23 via Nuitee
E
Emily couple gb
10
Lovely and relaxing
Pros:

The spar sauna and pool

Cons:

Price of food

2026-06-23 via Nuitee
C
Chris solo_traveller gb
8
2026-06-23 via Nuitee
S
Stacey couple gb
7
Was good
Pros:

Room was good

Cons:

Sausage bacon needed longer

2026-06-23 via Nuitee
C
Chris solo_traveller gb
8
2026-06-23 via Nuitee
G
Gavin solo_traveller gb
7
2026-06-21 via Nuitee
K
Kerry family_with_children gb
1
Pros:

Nothing

Cons:

Dusty, dirty, full of cats, only one light worked int he room. The tv didn’t work, the toilet made a noise all night. Never known anything like it.
The same person was cleaning, working at the back and working behind the reception, so had to wait ages to be seen to.

2026-06-18 via Nuitee
C
claire solo_traveller gb
10
2026-06-16 via Nuitee
J
Joyce couple gb
4
2026-06-14 via Nuitee
B
Bethan solo_traveller gb
10
Pros:

Breakfast was good

2026-06-13 via Nuitee
R
rodney5769 solo_traveller gb
10
2026-06-13 via Nuitee
G
Gashirai couple gb
10
Nice
Pros:

Ok

Cons:

Clean

2026-06-12 via Nuitee
P
Philip solo_traveller gb
5
Nice but short.
Pros:

The staff were friendly and check-in was painless. The room was tidy and clean. Even the carpet was/appeared new/clean.

Cons:

It's always easy to criticise, The room unfortunately while yes it was accessible, that is all it was. This is not a failing of the hotel I will add, my experience of hotels all have much the same issues.
The room we were in had 3 beds, which Is what we asked for, unfortunately for our wheelchair user we had to physically lift him up on the end of the bed, since we couldn't get him alongside. For anyone with a mobile hoist, the hoist will not fit under the bed as they are divan beds.
The bathroom was a wet room. However using the shower means the bathroom gets flooded. There is a drain but it's level with the floor.
There was a slight maintenance problem, but since we were only there for 1 night, I reported it on the way out since it didn't affect our stay.
Our big issue was when we wanted to use the restaurant. Because there was a wedding party there, (and a birthday) we couldn't order food without at least an hour's delay as the chef was busy prepping, however the manager did at least come to apologize, on the plus side there was a Stonehouse bar/bistro just up the road.

2026-06-11 via Nuitee
S
Sharron solo_traveller gb
8
2026-06-11 via Nuitee
M
Michelle H solo_traveller gb
10
Lovely stay
Pros:

Clean rooms, polite staff

Cons:

Nothing

2026-06-09 via Nuitee