Brook Mollington Banastre Hotel & Spa

Hotels
6.6 (2474 reviews)
Parkgate Road, Mollington , Chester , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Free parking
Nice and comfy rooms
Cons:
Poor cleanliness
Substandard food
Cold amenities

Categories

Cleanliness
3.55
The rooms had issues with mould, dampness, and cold temperatures.
Service
9.99
Staff were consistently described as amazing and helpful.
Location
9.06
Great location just outside of Chester.
Room Quality
4.51
Room issues reported such as broken bed and cold temperatures.
Amenities
6.54
The SPA area was cold and not usable.
Value for Money
7.5
Decent for a one-night stay but the facilities could be improved.
Food and Beverage
4.55
Breakfast was very poor with substandard food quality.
Overall Experience
7.12
Mixed experience; staff quality mitigated some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Luxurious Country-House Hotel
Located just 3.2 kms from Chester's city centre, Brook Mollington Banastre Hotel & Spa offers a tranquil escape with modern amenities.

Indulgent Spa and Dining
Relax in the indoor swimming pool or pamper yourself at the spa. Enjoy modern cuisine at the Garden Room Restaurant or unwind with afternoon tea at the lounge bar.

Convenient Location
With free Wi-Fi, free parking, and easy access to the M56 motorway, this historic hotel is a short drive from Cheshire Oaks Shopping Outlet, Chester Zoo, and Chester Racecourse.

Experience comfort and convenience at Brook Mollington Banastre Hotel & Spa - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for £15 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 2474 reviews
Cleanliness: 3.55
Service: 9.99
Location: 9.06
Room Quality: 4.51
Amenities: 6.54
Value for Money: 7.5
Food and Beverage: 4.55
Overall Experience: 7.12
L
Louise • family_with_children • gb
7
Pros:

Cooked breakfast was ok and so was dinner but nothing special wouldn’t eat there again. Everyone was friendly and it was clean.

Cons:

It’s was all ok I would go back

2026-02-12 • via Nuitee
L
Luke • couple • gb
1
Pros:

Nothing

Cons:

Everything in

2026-02-12 • via Nuitee
J
Jake • extended_group • gb
10
2026-02-12 • via Nuitee
D
David • couple • gb
5
2026-02-10 • via Nuitee
E
elliot • couple • gb
1
Pros:

Nothing

Cons:

It was horrible dated rude staff and freezing cold

2026-02-10 • via Nuitee
J
Jane • couple • gb
1
Not happy
Pros:

It was ok

Cons:

The toilet didn’t flushed properly the shower leaked everywhere and to top it off we went outside they got the homeless people stopping their walking around with hoodies on smoking the weed with dogs not impressed at all we have to pay save to do this you don’t expect to see this

2026-02-09 • via Nuitee
N
Nicola • couple • gb
3
Run down . Friendly helpful staff. Unfortunately wouldn’t want to stay again.
Pros:

The staff were very friendly and helpful. 10 minute drive to town centre.

Cons:

The facade is very run down. It smelled very strongly of cigarette smoke.
On the last night of our stay the toilet leaked raw sewage into the bathroom.

2026-01-31 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-01-29 • via Nuitee
J
Joey • extended_group • gb
1
We had to rebook another hotel at seven in the morning because no one could stand the cold. I want a refund.
Pros:

Absolutely appalling it was an amazing survival experience

Cons:

Dump on the wall freezing with the cold windows wouldn’t close properly noise coming from the top unfree in the middle of the night all night

2026-01-28 • via Nuitee
P
Pop • couple • gb
10
2026-01-27 • via Nuitee
M
Michelle • family_with_children • gb
6
2026-01-26 • via Nuitee
K
Kimberley • couple • gb
1
Haunted, Terrifying and cold
Cons:

It was literally haunted room was very spacious cold not very comforting

2026-01-24 • via Nuitee
2
246justinea • Couples • Manchester, Greater Manchester, England
8
Excellent value for money
Pros:

I booked a Sunday night break here for my husband's birthday. Found the hotel very easily and there was plenty of parking. The reception area was nice and light, staff were very friendly and helpful and we were quickly checked in. On getting to our room I found we had been upgraded to a large four poster room which was so kind of them. As other shave said a lot of the furnishings and décor are a little dated but I did notice the drapes were excellent quality and very thick. The bathroom had a large mirror and separate shower. We obtained a towel each from reception on check in and went straight to the Pool which was very quiet and warm, we also used the jacuzzi and my husband used the men's sauna (these are located in the changing rooms. There is also a well equipped gym and squash courts. You need a padlock for the lockers but we just ensured not to take any valuables. The changing rooms were quite cold unfortunately although the hotel were trying to manage this with heaters. We had booked dinner, as the hotel was quiet we were the only people in the dining room. The waiter was very polite, the food was ample and reasonably good, likely pre-prepped and frozen due to low numbers. The bed was very comfortable and we slept well. Breakfast was good with cereals, fruit, toast and hot food. Overall, while the hotel is a little dated we found it to be clean and the staff very nice. Considering what we paid this was excellent value for money and we will stay again.

2026-01-23 • via Tripadvisor
C
Caroine • couple • gb
10
The hotel and staff made our stay magical
Pros:

The breakfast was amazing and the staff couldn’t do enough for us
It was welcoming and the room was stunning
It was out 10th wedding anniversary there was balloons and champagne compliments of the hotel
This place is very special
I would give this hotel a ten out of ten
The pool and sauna is relaxing

Cons:

I cannot think of one thing that I did not like

2026-01-23 • via Nuitee
P
Peter • family_with_children • is
10
2026-01-23 • via Nuitee
J
jane • couple • gb
1
Cons:

We didn't get to stay because your head office rang to say it was cancelled then the manger rang to say it was cancelled because of maintenance issues.so we booked somewhere else as advised.they both said they would contact booking.com for us to get a refund.but we have not received any refund as booking.com has not received any notification from you to say you cancel ed our booking .I've rung your manager twice he said he would sort it .he has not done it.soAm very angry as paid a lot of money that booking .com has got or hotel has it.wont be recommending your hotel to anyone. Wrote an email to you asking for it to be sorted .but nothings happening.so might go to a solicitor.

2026-01-22 • via Nuitee
R
Rebecca • couple • gb
8
Pros:

Comfortable although very cold and abotdated

Cons:

As above

2026-01-21 • via Nuitee
L
Lackey • couple • gb
10
Pros:

Excellent

Cons:

Allgood

2026-01-20 • via Nuitee
K
Kayte • couple • gb
10
Pros:

Great location, clean, the staff were extremely helpful and very friendly.

2026-01-20 • via Nuitee
R
Rachel • family_with_children • gb
1
Very disappointed pictures told a lot of lies the only good things were the swimming pool and gym.
Pros:

Nothing need updating curtains faded, decor old fashioned and everywhere you went there was a musty smell

Cons:

Ivy growing through the windows 2 of the windows in the room had cracks in them, no heating shower head not powerful, toilet was hard to flush, petrol cans in the reception, only 2 members of staff working at anyone time.

2026-01-20 • via Nuitee