Brook Mollington Banastre Hotel & Spa

Hotels
6.6 (2683 reviews)
Parkgate Road, Mollington , Chester , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Free parking
Nice and comfy rooms
Cons:
Poor cleanliness
Substandard food
Cold amenities

Categories

Cleanliness
3.55
The rooms had issues with mould, dampness, and cold temperatures.
Service
9.99
Staff were consistently described as amazing and helpful.
Location
9.06
Great location just outside of Chester.
Room Quality
4.51
Room issues reported such as broken bed and cold temperatures.
Amenities
6.54
The SPA area was cold and not usable.
Value for Money
7.5
Decent for a one-night stay but the facilities could be improved.
Food and Beverage
4.55
Breakfast was very poor with substandard food quality.
Overall Experience
7.12
Mixed experience; staff quality mitigated some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Luxurious Country-House Hotel
Located just 3.2 kms from Chester's city centre, Brook Mollington Banastre Hotel & Spa offers a tranquil escape with modern amenities.

Indulgent Spa and Dining
Relax in the indoor swimming pool or pamper yourself at the spa. Enjoy modern cuisine at the Garden Room Restaurant or unwind with afternoon tea at the lounge bar.

Convenient Location
With free Wi-Fi, free parking, and easy access to the M56 motorway, this historic hotel is a short drive from Cheshire Oaks Shopping Outlet, Chester Zoo, and Chester Racecourse.

Experience comfort and convenience at Brook Mollington Banastre Hotel & Spa - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for £15 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 2683 reviews
Cleanliness: 3.55
Service: 9.99
Location: 9.06
Room Quality: 4.51
Amenities: 6.54
Value for Money: 7.5
Food and Beverage: 4.55
Overall Experience: 7.12
S
stephani family_with_children gb
1
Never stay there.
Pros:

The staff.

Cons:

The “residents” it is being used as a “half way house” ancient rooms unmodernised, ghost like hotel, apart from the “residents” who live there.
Disgrace of a hotel. Apart from the staff. We spent over £500 with our two rooms and dinner. Waste of money.

2026-07-18 via Nuitee
O
Oliver extended_group gb
8
2026-07-16 via Nuitee
K
Kristina family_with_children gb
4
Find somewhere else.
Pros:

Big rooms

Cons:

Sink plug didn’t work
No fans available.
Decor very dated
Furniture very dated
Door swipe difficult to work / wouldn’t work
Breakfast the absolute worst I have ever had. Sausage tasteless/ cheap, no fried eggs, chewy toast, scrambled egg absolutely foul.
Staff clearly do not want to be there.

2026-07-16 via Nuitee
R
RONALD couple gb
7
Satisfactory rather than perfect, although staff were excellent.
Pros:

Staff were friendly and helpful, organizing rubber shower mat and extra milk for room tea. Despite low numbers dining, the kitchen offered a full and varied dinner menu which was suitably varied and excellently cooked and presented

Cons:

Room was effectively brand new and lacked some of the basics, such as door hooks, extremely slippy shower tray, until rubber mat provided, and no effective shelves in bathroom for medicines and cosmetics. (The only shelf was the sill of a blanked off window, which was already fully occupied by spare toilet rolls and rolled up hand towels - there being no other available locations for these withing the bathroom. On one side of the bed, the "in-lead" switch of the side table lamp could not be easily reached.

2026-07-14 via Nuitee
D
Declan couple gb
10
2026-07-13 via Nuitee
A
Angela Flórez Guisao solo_traveller es
3
Pros:

The staff were helpful

Cons:

Unfortunately, the room I was given was unbearably hot, with no air con or even a fan, as the staff said they did not have enough! On top of that, in the middle of the night, a very noisy machinery non stop until 0900 am. So, we ended up spending an awful night. Also, I believe the facilities need some renovation. I cannot believe why in the UK we still rank hotels like this with stars!, as this is common for many hotels in the UK. Moreover, how Bookings ask more than 100£ for facilities that are not as good as they should.

2026-07-13 via Nuitee
L
Lesley solo_traveller gb
7
Disappointing
Pros:

Friendly, helpful staff, all areas clean and tidy. Fast check in.
Good breakfast and evening dinner. Excellent gym, spa and pool area.

Cons:

First impression. Frontage not inviting. Doors to newly refurbished bedrooms on lock and key. Difficult to see keyhole in poorly lit corridor. No glasses in bathroom, toilet roll holder hanging off the wall, no lock on bathroom door, usb points behind bedhead.

2026-07-12 via Nuitee
R
Richard couple gb
7
2026-07-12 via Nuitee
S
Sahibjeet solo_traveller gb
8
2026-07-12 via Nuitee
L
lisabR9214WP Family
10
Wonderful experience
Pros:

Had a wonderful spa day and afternoon tea with my daughter. Yes the hotel is a little dated but I think it adds to the charm. The staff here were all excellent, very friendly and knowledgeable. The afternoon tea was delicious, the scones were amazing! I had the mini back, neck and shoulder massage which was quite possibly the best massage I've ever had!! Didn't catch the name of the massuesse but she is a credit to the spa. Will definitely come back again 😊

2026-07-10 via Tripadvisor
T
Terri solo_traveller gb
8
Great value for money!
Pros:

The hotel was amazing for the price that we paid. Facilities included a swimming pool and a sauna,
Lovely garden views and very helpful staff.

Cons:

The hotel was slightly dated. But for the price we can't complain.

2026-07-10 via Nuitee
G
Gemma family_with_children gb
9
Great values for money and great facilities!
Pros:

Loved the facilities, really helpful staff and the location is perfect for the zoo

Cons:

Just needs a bit of a clean in some areas/update, but great values for money

2026-07-10 via Nuitee
L
louise couple gb
1
2026-07-10 via Nuitee
H
Harris couple gb
8
Pros:

The hotel grounds were beautiful and the room was very comfortable and clean. The only fault I can think of was that a couple of the bulbs in the bathroom was out and the signal on the TV was very poor.

2026-07-09 via Nuitee
M
Michael solo_traveller gb
10
Pros:

People very helpful. Food excellent. Room was good

Cons:

Nothing

2026-07-09 via Nuitee
H
helenpM8767YO Couples
10
Absolutely fabulous Stay at Brook Mollington Hotel
Pros:

We had an amazing time at Brook Mollington Banastre Hotel. The quality and high standard of cleanliness of the double room we stayed in was the same throughout the hotel. The pool and gym were an added bonus to use. We booked a room including breakfast and was surprised at the variety of food on offer. It was really nice. Our dog was with us on our stay and was made very welcome. The hotel offers such good value for a lovely experience.
Sam and all of the staff were so friendly and helpful, they are a credit to the hotel.
So, as you would have guessed I would highly recommend a stay here.
We will definitely be returning. Thankyou.

2026-07-07 via Tripadvisor
H
Helen solo_traveller gb
10
Fabulous stay at the Brook Mollington Banastre Hotel, would highly recommend.
Pros:

Cleanliness and the quality of the room and all of the hotel. Free use of the swimming pool and gym. The Hotel staff were very friendly and helpful. Breakfast had a wide variety of choices and was delicious.
Very dog friendly.
Good value for money.
We felt very comfortable and would definitely return.

Cons:

Nothing, all excellent.

2026-07-07 via Nuitee
J
Jean solo_traveller gb
8
Great Value Hotel
Pros:

Staff were pleasant & helpful. Location for getting to the zoo was good.

Cons:

N/A

2026-07-06 via Nuitee
D
David solo_traveller gb
8
2026-07-06 via Nuitee
R
Rocky-Serg solo_traveller gb
8
2026-07-06 via Nuitee