Brook Mollington Banastre Hotel & Spa

Hotels
6.6 (2526 reviews)
Parkgate Road, Mollington , Chester , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Free parking
Nice and comfy rooms
Cons:
Poor cleanliness
Substandard food
Cold amenities

Categories

Cleanliness
3.55
The rooms had issues with mould, dampness, and cold temperatures.
Service
9.99
Staff were consistently described as amazing and helpful.
Location
9.06
Great location just outside of Chester.
Room Quality
4.51
Room issues reported such as broken bed and cold temperatures.
Amenities
6.54
The SPA area was cold and not usable.
Value for Money
7.5
Decent for a one-night stay but the facilities could be improved.
Food and Beverage
4.55
Breakfast was very poor with substandard food quality.
Overall Experience
7.12
Mixed experience; staff quality mitigated some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Luxurious Country-House Hotel
Located just 3.2 kms from Chester's city centre, Brook Mollington Banastre Hotel & Spa offers a tranquil escape with modern amenities.

Indulgent Spa and Dining
Relax in the indoor swimming pool or pamper yourself at the spa. Enjoy modern cuisine at the Garden Room Restaurant or unwind with afternoon tea at the lounge bar.

Convenient Location
With free Wi-Fi, free parking, and easy access to the M56 motorway, this historic hotel is a short drive from Cheshire Oaks Shopping Outlet, Chester Zoo, and Chester Racecourse.

Experience comfort and convenience at Brook Mollington Banastre Hotel & Spa - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for £15 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 2526 reviews
Cleanliness: 3.55
Service: 9.99
Location: 9.06
Room Quality: 4.51
Amenities: 6.54
Value for Money: 7.5
Food and Beverage: 4.55
Overall Experience: 7.12
M
Marina • family_with_children • gb
10
Pros:

Everything was very good thanks

2026-04-04 • via Nuitee
R
Ryan • family_with_children • gb
9
Pros:

Staff were fantastically helpful, pool lovely and quiet.

Cons:

Not much! Had run out of bacon at breakfast

2026-04-04 • via Nuitee
H
Helen • family_with_children • gb
4
Has beds and a working tv
Pros:

It had 2 beds and a working tv

Cons:

People were smoking
It was dirty
It was tired looking and the floors everywhere need a steam clean

2026-04-04 • via Nuitee
L
Lucking-Cole • extended_group • gb
1
Avoid
Cons:

Extremely poor room allocation - we were put directly above a wedding disco (in a family room, with two kids). Floor was shaking and toilet was vibrating, no sleep for anyone until well after midnight.
Burn marks on carpet, chair in room was broken.
Stank of smoke.
Spa/pool was filthy, lockers in changing rooms broken.

2026-04-04 • via Nuitee
K
Kate • extended_group • gb
8
2026-04-03 • via Nuitee
M
Megan • extended_group • gb
10
2026-04-02 • via Nuitee
S
Sinnott • solo_traveller • gb
6
Weekend away.
Pros:

Hotel was easy to get too.Quite close to the city centre. The garden looked well kept & tidy

Cons:

When we arrived we were sitting in the bar area and we saw a mouse run from under one of the sofas. We only had one lamp on one bedside table. A light over the bath was out.Limited breakfast.Drinks were expensive at the bar. The hangers in the wardrobe wouldn't our keep the clothes. The room was cold even the heating was on.

2026-04-02 • via Nuitee
R
Rebecca • couple • gb
2
Pros:

Staff

Cons:

Damp
Old grotty

2026-04-02 • via Nuitee
D
david • couple • gb
4
Won’t stay there again
Pros:

In the countryside so was peaceful

Cons:

Breakfast was poor, starter for dinner was terrible but was still charged for it, fire alarm went off when was asleep & woke the whole place up & reception never even explained it was a false alarm😬

2026-04-01 • via Nuitee
C
carl • couple • gb
10
2026-03-31 • via Nuitee
G
Graham • extended_group • gb
4
2026-03-30 • via Nuitee
A
Anthony • couple • gb
9
Good value for your money
Pros:

I love the ambience and the breakfast

Cons:

Cant think of anything

2026-03-29 • via Nuitee
H
Helen • couple • gb
7
2026-03-28 • via Nuitee
A
Alison Wild • couple • gb
10
2026-03-24 • via Nuitee
T
Tina • extended_group • gb
10
Loved it, the afternoon tea was beautiful
Pros:

Lovely friendly place to stay and treatments were excellent

Cons:

Didn't supply robes

2026-03-23 • via Nuitee
T
tony • solo_traveller • gb
10
First class all of the staff and especially Amit the duty manager couldn’t have been more friendly and helpful
Pros:

Lovely Hotel and staff my room was very spacious very well appointed and very clean

Cons:

Nothing

2026-03-21 • via Nuitee
M
Mcgovern • couple • gb
10
Overnight stay was a perfect break for us at the property
Pros:

Breakfast could have more choice,grounds of the hotel were lovely. Staff were amazing we were upgraded to a 4 poster bedroom which was great.

Cons:

Breakfast could have done with more choice. Apart from that everything was spot on.

2026-03-21 • via Nuitee
P
Paige • couple • gb
7
Cons:

the bushes blocking the turn in on the main road.
shower head pressure

2026-03-20 • via Nuitee
G
Graham • couple • gb
7
2026-03-18 • via Nuitee
N
Nomad38920041487 • Couples
10
A comfortable stay with genuine hospitality throughout.
Pros:

Review for Brook Mollington Banastre Hotel & Spa ⭐⭐⭐⭐⭐

My husband and I recently returned for another stay at the Brook Mollington Banastre Hotel & Spa, and we are so pleased that we did. The hotel very kindly invited us back, and we were grateful for the opportunity to enjoy another visit.

From the moment we arrived, the welcome we received was warm, genuine, and very reassuring. It was a pleasure to meet Clive and Denise in person, whose kindness, professionalism, and attention to detail made a lasting impression on us. Clive, Denise, and the entire team clearly care deeply about their guests and went above and beyond to ensure our stay was comfortable, relaxing, and enjoyable.

During our stay the hotel was hosting a wonderful charity event raising funds for Dementia UK. It was inspiring to see the staff working together with such dedication and enthusiasm as they completed an incredible 300 km challenge. We were delighted to support their efforts and were so pleased to hear that the team successfully raised over £4,000 for such a meaningful cause. The atmosphere in the hotel that evening was full of positivity and community spirit.

The hotel itself offers a welcoming and relaxing environment, and the staff throughout were friendly, attentive, and helpful. It really felt like everyone was making a genuine effort to ensure guests had a pleasant and memorable stay.

The location is also excellent for exploring the beautiful Cheshire countryside. While we were there, we visited the nearby Cotebrook Shire Horse Centre, which was a fantastic day out. Thankfully the weather stayed lovely for us, making the visit even more enjoyable.

What impressed us most was the genuine care and attention shown throughout our stay. That level of customer service is something we truly appreciate and it speaks volumes about the dedication of the management and staff.

We would like to extend our sincere thanks to Clive, Denise and the entire team for their kindness and hospitality. We left feeling valued and very well looked after, and we would not hesitate to return again in the future.

Warmest thanks,
Mr and Mrs Talbot

2026-03-17 • via Tripadvisor