Wyndham Grand Cancun All Inclusive Resort & Villas

Hotels
Wyndham Grand
8.8 (1029 reviews)
Boulevard Kukulkan Lote 48 Km 16.5 , Cancún , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Amazing food quality

Categories

Cleanliness
8.68
Standard quality for this hotel tier.
Service
9.15
Staff like Elsa, Adan, and Ulysses provide exceptional and attentive service.
Location
8.99
Perfect location with feet in the sand and ocean views.
Room Quality
8.64
Standard quality for this hotel tier.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
8.98
Food is amazing with delicious drinks, staff takes pride in the dining experience.
Overall Experience
8.65
The overall experience is tailored to be exceptional for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:58

Property Description

Luxurious Accommodations
Indulge in elegant ocean & lagoon-view rooms, suites, and luxury villas with top-notch amenities for a comfortable stay.

Spectacular Resort Facilities
Relax by the zero-grade entry pool, unwind in the 35-person spa bath overlooking the ocean, and let the kids have a blast in the children's pool. Enjoy beachfront activities like volleyball and basketball.

Ultimate Relaxation
After a day of adventure, treat yourself to spa services including massages and facials. Rejuvenate in the steam room, stay active in the fitness centre, or glam up in the salon.

Experience the epitome of luxury and relaxation at Wyndham Grand Cancun All Inclusive Resort & Villas. Book now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

We understand the importance of providing a seamless and comfortable experience for our guests
during the renovation process. Therefore, we have carefully scheduled the renovations from 09:00
am and until 05:00 pm, to minimize any disruptions to our mutual clients' stay.
During the renovation period, we will ensure that all operational aspects of the resort are
unaffected, and guests will continue to enjoy the same level of service, amenities, and facilities.
Our dedicated staff will be working tirelessly to ensure that your clients have a memorable and
enjoyable vacation, with no compromises on the overall quality of their stay.
New Interactive Kids' Pool and Kids' Club - Unmatched Fun and Safety:
We recognize the importance of catering to families and providing engaging experiences for
children of all ages. Hence, we are thrilled to introduce a state-of-the-art interactive kids' pool and
kids' club that will be a highlight for families visiting our resort.
The new interactive kids' pool will feature exciting water play elements, age-appropriate water
slides, and innovative water features that will keep the young ones entertained for hours.
Moreover, our kids' club will be a vibrant and safe space where children can participate in various
activities, make new friends, and create cherished memories during their stay.
This new area for kids will be located on the Lagoon side, and will not affect the stay of our mutual
clients during the construction.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:30 PM
Airport code: CUN

Location

Guest Reviews

8.8
Based on 1029 reviews
Cleanliness: 8.68
Service: 9.15
Location: 8.99
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.65
S
selcuk couple tr
4
2026-08-28 via Nuitee
N
Nataly family_with_children it
8
Gran servicio al cliente, lindas habitaciones y vista
Pros:

Las piscinas, ubicación, el servicio excelente, la gente muy cálida

Cons:

Los restaurantes de reserva nunca tuvieron espacio, además no se abrió en el tiempo que estuve el restaurante de tacos ni el piña para desayuno

2026-08-28 via Nuitee
J
Jack/Taka family_with_children mx
9
Good Experiense!
Pros:

食事もおいしく施設も使いやすく申し分ない。海があまりきれいでなかったことが残全ではあったが、季節要因と最近の地球温暖化の影響かと思うとホテルのせいではないが、少し残念ではあった。チェックインもチェックアウトの時間もよく考えられていで便利であった。

Cons:

ホテルは問題ない。

2026-08-24 via Nuitee
M
Michael extended_group us
8
Loved our stay. Possibly returning in the future
Pros:

We were upgraded to a condo for families and it was the best choice. Loved the access to the beach and facilities. Plenty of privacy and things to do.

Cons:

Nothing

2026-08-17 via Nuitee
A
Azaliia couple ca
9
2026-08-17 via Nuitee
G
G4631VLcelestep Couples
6
Great stay but food was not flavorful
Pros:

Although the stay was okay and the food needed some work. The one that stood out to me was Victor! He was sooooo nice and always attentive to every detail. Remembers faces and makes the atmosphere a lovely place to be. We ate at the Piña a few times and it was lovely having him here.

2026-08-15 via Tripadvisor
K
kyleyunnn Couples Los Angeles, California
10
10/10
Pros:

We had Victor as our server and this guy was great. Super nice, helpful, and always attentive to our table. If you get him, you will be in great hands. Great experience!!!

2026-08-15 via Tripadvisor
R
rayglianoc2026 Family
10
A home away from home
Pros:

Ive been coming here for years and every time i come back its like visiting family. Victor and Jorge have always treated me like family. Rosa is always a sweetheart. I cant wait to be back and see them again.

2026-08-15 via Tripadvisor
V
Verónica solo_traveller mx
9
Pros:

Restaurante, alberca y habitación

2026-08-15 via Nuitee
F
F6824GMjimm Friends getaway
10
Amazing experience. 10 of 10
Pros:

Excellent food, atmosphere and lovation. Orlando, Martin and Elvia in the lobby bar are excellent. Took care of us all week.

2026-08-14 via Tripadvisor
T
Trip311692 Couples
10
Fantastic spot
Pros:

This restaurant is our favorite here at the resort. The food is so good, the view is beautiful and the staff are all so friendly. Sergio is so kind and makes you feel very welcome here and the rest of the staff are so attentive. 100% recommend

2026-08-13 via Tripadvisor
P
P4085BYluism Family
10
Great Experience!
Pros:

Sergio, Bredy and Enrique at La Vista were the best!! Their service was amazing. They really made us feel like family.

2026-08-13 via Tripadvisor
D
Daydream02908931182 Couples
10
10/10
Pros:

Great experience here. Live band was great, cool experience! Sergio the Handsome was the best and very funny and helpful!

2026-08-13 via Tripadvisor
D
dianetcastillo2 Couples
10
Must do this!!
Pros:

Sergio and all their staff were excellent and the food was outstanding! ! Ended our vacation with a wonderful experience!!

2026-08-13 via Tripadvisor
J
jimmyyyj Family
10
Highlights of Wyndham Grand Cancun!
Pros:

I absolutely love Wyndham Cancun! My family has been coming here for nearly 10 years as we are Vacation Club Members and it has never disappointed. The staff is basically family at this point (Francisco, Antonio, Bredy, Victor, Noe) just to name a few, are always so welcoming and kind in every way. From the greetings you get, the food that is served to you, the drinks that are handcrafted with love, and the hugs goodbye, it is always incredible. Kuku Jacuzzi Bar is our favorite spot to start the day with delicious beverages and a beautiful view of the water. The sushi bar never disappoints nor does the snacks from Viva. All of the restaurants are always tasty with the best menu options and meals crafted to satisfy. At night, there’s always something fun to see whether it’s a show in the ballroom, karaoke in the lounge, or the liveliness of the people in the resort. Although, my family likes to do a whole lot of nothing all week long, besides a trip to visit Marcia in the lovely spa, there’s also off site activities that you can participate in. Touring the Mayan Ruins, adventuring into town, swimming in sinkholes, with whale sharks, or sailing, you can truly never be bored. I would recommend Wyndham Grand Cancun for the rest of our days! Hope you enjoy like we have!

2026-08-13 via Tripadvisor
S
stacies853 Couples
10
10/10
Pros:

Francisco is hands down the BEST bartender at the Wyndham Grand Cancún! 🍹😂 He kept the drinks coming, always had a smile, and somehow remembered exactly what we liked.

BUT… apparently ordering water is a personal attack on Francisco. 😂 Every time I asked for water, I got some crap for it! Like sir, I’m just trying to survive your drinks! 🤣💀

He kept us laughing, took great care of us, and honestly made our vacation that much more fun. You can tell he genuinely enjoys what he does and knows how to make people feel welcome.

If you’re staying at the Wyndham, go find Francisco—but don’t you dare ask him for water unless you’re ready for the commentary! 😂🍹💦

10/10 bartender, 10/10 personality, 0/10 support for my hydration. 🤣❤️🌴

Thanks for all the laughs, Francisco! We’ll definitely be back!

Stacie & Jeff from New Mexico

2026-08-12 via Tripadvisor
A
anahie2023 Family
10
Best main lobby bartenders!
Pros:

Orlando, Martin & Elivia at the main bar ❤️
they were the best bartenders ever
everytime we came to the bar they had a drink ready for us, no matter what we said. appreciate those bartenders because they work there hardest to make us the best drinks!

2026-08-12 via Tripadvisor
S
Sanghamitra family_with_children ca
7
A great place to stay close to the airport.
Pros:

The pools are very well maintained. The rooms are clean. The beds are very comfortable.
The staff is very nice and friendly.

Cons:

The food is ok. There is nowhere to eat lunch indoors which can be difficult when it is very hot or inclement weather.
Beware that you will asked if you want to be a member of their vacation club and there are specific areas just for club members.
The AC in your room cannot be adjusted.
Every day there are activities in the first pool with very loud music.

2026-08-12 via Nuitee
F
Freedom11010278368 Couples
8
Good resort with friendly staff
Pros:

Room was clean, food was ok, but service was excellent. Very attentive and friendly staff. Kudos to Martin at the lobby bar, Janeth at beach bar, Sergio and all waiters at Italian (our favorite restaurant) and Jose Luis at breakfast and beach restaurant.
Only other additional comment is that children are allowed at the lobby bar and in the evening it is impossible to enjoy a drink in what is supposed to be an adult setting when children are running around playing. Maybe establishing hours when children are no longer allowed would be great. Other than that it was a good experience and would consider returning.

2026-08-11 via Tripadvisor
F
F1931ZMkimberlyp Couples
10
All the Meats
Pros:

The Vista restaurant was an amazing spot! From the food to the live music, but what made it truly special was the staff. Sergio, Enrique, Alexis, Daniel and Gil made sure we were taken care of as soon as we walked in until we left. This restaurant was the best! Make sure to come hungry!

2026-08-11 via Tripadvisor