Pocaterra Inn and Waterslide

Hotels
•
Banff Lodging Company
9 (496 reviews)
1725 Mountain Ave, Canmore, Alberta, T1W 2W1 , Canmore , CA
1-403-678-4334

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Sauna
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Cons:
One negative service experience
Surrounded by construction trash

Categories

Cleanliness
9.33
Hotel is very clean; room, bathroom, and beds were clean.
Service
8.8
Most staff were very helpful, with one negative experience noted.
Location
8.34
Convenient to restaurants but further from town than expected.
Room Quality
9.29
Rooms were clean, had good features like mini fridge and microwave.
Amenities
9.32
Great amenities including pool, hot tub, sauna, and workout facilities.
Value for Money
9.28
Free breakfast and overall value are noteworthy.
Food and Beverage
8.33
Breakfast had variety but some noted it was average.
Overall Experience
9.3
Guests expressed a desire to return, indicating positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:56

Property Description

Indulge in Relaxation

Make the most of your stay at Pocaterra Inn and Waterslide with access to an indoor pool, waterslide, and spa tub for your leisure and relaxation. Enjoy a complimentary buffet breakfast each morning and stay connected with free Wi-Fi available throughout the hotel.

Convenient Amenities

Benefit from practical amenities including a 24-hour business center, front desk, and luggage storage. Organize events effortlessly with the available banquet hall, conference space, and meeting rooms. Free self-parking adds to the convenience for guests.

Comfortable Accommodations

Unwind in one of the 83 guestrooms equipped with modern features like refrigerators, flat-screen TVs, and complimentary Wi-Fi. Each room also includes a safe, desk, and daily housekeeping for a comfortable stay.

Plan your visit to Canmore now and make a reservation at Pocaterra Inn and Waterslide to experience all these fantastic amenities firsthand.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9
Based on 496 reviews
Cleanliness: 9.33
Service: 8.8
Location: 8.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
J
Jordan • family
10
Pros:

Clean Rooms. Decent included breakfast was a bonus. Parking could be challenging at times but it’s a holiday weekend so things are busy everywhere. Not the most modern or beautiful hotel, but well worth the stay for the value

2025-10-12 • via Nuitee
F
Flordeliza • family_with_children
6
Pros:

Nice location and variety of food for breakfast.

2025-10-12 • via Nuitee
R
Randy • partner
10
Pros:

Beautiful area. Very close to Banff National Park.

2025-10-10 • via Nuitee
A
Amy
8
Pros:

I only deducted one star because noise penetrates the room quite easily (top floor, away from stairs and elevators). People walking by and various random noises really disrupted my sleep, which is a bummer when you’re on vacation. Otherwise, I had an awesome stay with no complaints.

2025-10-10 • via Nuitee
J
Jody • family_with_children
10
Pros:

Let us check in early for a wedding. Very friendly staff. All rooms and amenities were clean and well maintained.

2025-10-10 • via Nuitee
Y
Yi bin • partner
2
Pros:

I booked this hotel through Expedia yesterday. When we checked in, we were given a “standard room,” but we quickly found out there was no air conditioning and the fridge was broken. We asked the front desk, and they told us this was “normal” — if we wanted AC and a working fridge, we had to pay extra to upgrade.

It was extremely stuffy, and we had no choice but to pay for the upgrade. This was very disappointing and felt misleading. If you’re booking this hotel, call first to confirm whether your room actually has air conditioning and a working fridge.

If I could give zero stars, I absolutely would.

2025-10-10 • via Nuitee
C
Courtney • family
8
Pros:

The view from our window was lovely. The staff were all so sweet. The breakfast was probably the best I’ve seen for included in the room rate. Great birthday adventure for my son!

2025-10-09 • via Nuitee
J
Jo-Ann • partner
10
Pros:

Wonderful view, great amenities

2025-10-09 • via Nuitee
H
Hyeyoung
10
Pros:

Staffs are so friendly. Enjoyed staying.

2025-10-08 • via Nuitee
C
Cindy
10
Pros:

The room was clean. The bed was comfy and they have a fireplace in the room. With a beautiful mountain view from our room. The free breakfast was delicious. Lots of options. Walkable to a nearby restaurants. The staffs are welcoming.

2025-10-08 • via Nuitee
A
Andrea • family
10
Pros:

Clean room and with a mountain view.

2025-10-08 • via Nuitee
R
Rawed
6
Pros:

Staff were excellent room was dated needs upgrading but overall is was good

2025-10-07 • via Nuitee
H
Hristina • family
10
Pros:

Cute mountain hotel with free breakfast and friendly staff.

2025-10-07 • via Nuitee
P
Parikshit
10
Pros:

Amazing stay 20mins from Banff, loved the water slides.

2025-10-07 • via Nuitee
P
Patricia
8
Pros:

The mountain view is impressive. We did not have a pet but it is good to know that this hotel accepts pets. EAsy access to go to Banff and downtown shops are close enough to walk but we opted to drive. Restaurant availability is good and varied.

2025-10-07 • via Nuitee
A
Anna • partner
10
Pros:

Very convenient location for exploring national parks. Polite and friendly staff. Clean rooms.

2025-10-07 • via Nuitee
T
Tim Tim • family
10
Pros:

Staff were friendly, accommodating, mountain view room was exquisite, breakfast was good I hope there were a little bit more options but it was still great, we are totally coming back and highly recommended.

2025-10-06 • via Nuitee
M
maeghan • friends
8
Pros:

Easy check in and check out. Accommodate four late check out. Even had cookies set out at check in as a welcome to their guests. Breakfast had a ton of options.

2025-10-06 • via Nuitee
C
Christina
10
Pros:

Our anniversary stay was wonderful! We were greeted with complimentary hot chocolate and cookies, and then also a bottle of wine for our room. We really loved our room! It was king-sized, a private balcony with gorgeous mountain views, a cozy fireplace and comfy chairs, huge bathroom with a jacuzzi and seperate shower, separated from the bedroom with glass doors. The hot breakfast was decent, the coffee wasn’t great but we had a keurig and complimentary coffee in our room which made up for it. Would definitely stay again! Next time we’ll bring the kids so they can enjoy the pool and waterslide.

2025-10-06 • via Nuitee
S
Stephen • family
8
Pros:

Room was clean and nice. Staff was great. Breakfast was good except same food items every day….no variety. Parking was great. Hot tube also nice. Location was good for driving to Banff National Park

2025-10-06 • via Nuitee