Hotel Goldener Adler, BW Signature Collection

Hotels
BW Signature Collection by Best Western
9.2 (2005 reviews)
Herzog-Friedrich-Straße 6 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good food
Cons:
Outdated rooms
Lack of amenities

Categories

Cleanliness
8.44
Several reviews indicate that the rooms were clean, but some mentioned outdated conditions.
Service
9.91
Consistently praised for friendly and helpful staff.
Location
9.95
Repeatedly highlighted as fantastic due to proximity to attractions.
Room Quality
8.9
Overall comfortable, but some guests found mattress too soft and rooms could be outdated.
Amenities
8.43
Some amenities were lacking, such as a mini bar and Wi-Fi.
Value for Money
8.89
General sentiment that value is good, but some expectations were not completely met.
Food and Beverage
9.44
Food quality praised in several reviews, with great breakfast options noted.
Overall Experience
9.61
Guests reported high satisfaction with their stay, indicating a very enjoyable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:57

Property Description

Central Location
The Goldener Adler Hotel is conveniently situated just 100 meters from the Goldenes Dachl, placing you right in the vibrant heart of Innsbruck. Explore the city with ease, knowing you are just a stone's throw away from iconic landmarks.

Delicious Dining Options
Indulge in a culinary journey at the on-site Restaurant of the Best Western Plus Hotel Goldener Adler Innsbruck. From traditional Tyrolean dishes to international flavors, savor a wide array of delectable meals to satisfy your palate.

Convenient Amenities
Experience comfort and convenience with free internet and Sky TV in all rooms. Additionally, take advantage of the nearby public garage just a 2-minute walk away, and easily access tickets for attractions from the reception.

Ready to immerse yourself in the charm of Innsbruck? Book your stay at the Goldener Adler Hotel today!

Important information:

Smoking in any unit will incur an additional charge.

Please note that renovation work of the facade of the building will be carried out from May 15, 2026 to June 30, 2026. Guests may experience disturbance and temporary obstruction of the room view.This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

9.2
Based on 2005 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
F
FUYING couple cn
10
2026-04-10 via Nuitee
R
Roman solo_traveller cz
9
Hospitality
Pros:

Fantastic staff, excellent breakfast, great location.

Cons:

Mattresses need upgrade. Construction works nearby.

2026-04-10 via Nuitee
W
Wolfgang couple de
10
Pros:

Tolle Lage beim Goldenen Dachel.
Sehr persönliche Führung. Fabelhafter Kaiserschmarrn , auch sonst gutes Restaurant.

2026-04-08 via Nuitee
C
Corinne extended_group ch
10
2026-04-08 via Nuitee
S
Stefano couple it
9
Personale molto gentile, ristorante buonissimo consiglio vivamente
Pros:

Staff fantastico, camera super pulita e ordinata, posizione fantastica e bella vista

2026-04-07 via Nuitee
R
rb.beck couple ch
9
2026-04-07 via Nuitee
M
MARIE couple fr
7
2026-04-07 via Nuitee
V
Veronica couple gb
7
Fabulous location but prices have gone up dramatically and service has gone down.
Pros:

great location and lovely and really helpful lady on Reception.

Cons:

Service very slow at dinner and the food was not up to the same high standard as it was on our previous visit last year.

Very difficult to get a drink to the table!

2026-04-07 via Nuitee
S
Silvia couple ch
10
Pros:

Es war perfekt!

2026-04-07 via Nuitee
M
Marcella couple br
10
2026-04-06 via Nuitee
D
Denise solo_traveller be
10
2026-04-04 via Nuitee
G
Gerhard couple ca
10
Excellent hotel in the old city of Innsbruck
Pros:

We liked everything about this hotel in Innsbruck. The ambiente is very unique being in an old house in the old city of Innsbruck but offering all the modern comfort you would expect. Lets begin with breakfast: For EUR 24,00 it is not cheap but it offers a lot. You can get your own orange juice from oranges. Staff is very helpful with the machine. Eggs are offered in any way you like (scrambled, sunny side up) and served by a lovely staff member. And you have the choice of breads, buns, cold cuts, vegetables, fruit, yoghurt, cereals and also sweet goods like mini donuts oder Danish. The standard room is relatively small but it offered all the comfort we would ask for. It was quiet. The bathroom was excellent. A little safe was very welcome. The elevator worked well. If you do not want to go out for dinner: The restaurant of the hotel offers excellent meals.

Cons:

There was not anything we did not like.

2026-04-03 via Nuitee
C
cecily couple gb
5
Convenient but not inspiring hotel in middle of Innsbruck
Pros:

Great location in historical centre

Cons:

Bit old fashioned . Small room . No sitting areas

2026-03-31 via Nuitee
E
Elke solo_traveller de
10
2026-03-31 via Nuitee
J
Jackie couple gb
10
Amazing
Pros:

Absolutely amazing location and facilities

Cons:

Location was the best

2026-03-30 via Nuitee
J
Julianna extended_group us
10
2026-03-29 via Nuitee
D
Douthwaite couple gb
9
Great hotel with superb food and lots of character. Breakfast room was calm and really nice to see s
Pros:

Excellent breakfast and very friendly efficient staff.

Cons:

Our second night was extremely noisy with disturbances outside into the early hours.

2026-03-28 via Nuitee
J
Johan solo_traveller se
10
2026-03-27 via Nuitee
S
SMc24 couple gb
10
Pros:

Central location and a lovely hotel.

2026-03-27 via Nuitee
N
Nicola couple gb
9
Pros:

Beautiful stylish hotel. Great location. Lovely helpful staff

Cons:

Bigger bar area

2026-03-25 via Nuitee