Hotel Goldener Adler, BW Signature Collection

Hotels
BW Signature Collection by Best Western
9.2 (2005 reviews)
Herzog-Friedrich-Straße 6 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good food
Cons:
Outdated rooms
Lack of amenities

Categories

Cleanliness
8.44
Several reviews indicate that the rooms were clean, but some mentioned outdated conditions.
Service
9.91
Consistently praised for friendly and helpful staff.
Location
9.95
Repeatedly highlighted as fantastic due to proximity to attractions.
Room Quality
8.9
Overall comfortable, but some guests found mattress too soft and rooms could be outdated.
Amenities
8.43
Some amenities were lacking, such as a mini bar and Wi-Fi.
Value for Money
8.89
General sentiment that value is good, but some expectations were not completely met.
Food and Beverage
9.44
Food quality praised in several reviews, with great breakfast options noted.
Overall Experience
9.61
Guests reported high satisfaction with their stay, indicating a very enjoyable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:57

Property Description

Central Location
The Goldener Adler Hotel is conveniently situated just 100 meters from the Goldenes Dachl, placing you right in the vibrant heart of Innsbruck. Explore the city with ease, knowing you are just a stone's throw away from iconic landmarks.

Delicious Dining Options
Indulge in a culinary journey at the on-site Restaurant of the Best Western Plus Hotel Goldener Adler Innsbruck. From traditional Tyrolean dishes to international flavors, savor a wide array of delectable meals to satisfy your palate.

Convenient Amenities
Experience comfort and convenience with free internet and Sky TV in all rooms. Additionally, take advantage of the nearby public garage just a 2-minute walk away, and easily access tickets for attractions from the reception.

Ready to immerse yourself in the charm of Innsbruck? Book your stay at the Goldener Adler Hotel today!

Important information:

Smoking in any unit will incur an additional charge.

Please note that renovation work of the facade of the building will be carried out from May 15, 2026 to June 30, 2026. Guests may experience disturbance and temporary obstruction of the room view.This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

9.2
Based on 2005 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
S
Sorin couple ro
9
2026-02-14 via Nuitee
K
Karim couple eg
9
Very nice hotel , except that it’s slightly overpriced
Pros:

Location, facilities especially the outdoor jacuzzi

2026-02-14 via Nuitee
G
Gregor solo_traveller at
10
2026-02-14 via Nuitee
A
Anna couple gb
9
Top locations, good size room (standard) with little terrace (love it), super clean, fancy bar
Pros:

Top locations, good size room (standard) with little terrace (love it), super clean, fancy bar, I loved to stay here

Cons:

Nothing

2026-02-12 via Nuitee
S
Simon couple gb
10
Perfect
Pros:

Great location and amazing historical building

Cons:

Nothing

2026-02-10 via Nuitee
S
Sebastian solo_traveller de
10
Traumhaft, komme gerne wieder!
Pros:

Außerordentlich freundliches Personal! Ich werde wiederkommen! :-) auch das Frühstück und allgemein das Restaurant waren hervorragend! Selten so gutes Gulasch gegessen!

Herzliche Grüße aus Hessen
Sebastian

Cons:

Mir hat alles gefallen!

2026-02-09 via Nuitee
G
Gerald couple at
9
Pros:

Sehr schöne Lage.

2026-02-08 via Nuitee
E
Elisabeth couple mc
10
2026-01-30 via Nuitee
D
Dietmar couple at
9
2026-01-29 via Nuitee
D
Donald couple gb
8
We will not go back.
Pros:

We usually go to ahotel by the river Inn where breakfast is included & we thought the breakfast was included at the Goldener. Breakfast was good, not better than at the hotel we use by the river. The price was very expensive, if we had known we would have had it at the hotel, It is ridicously expensive. The room was fine nothing special, the bed was far too big.

Cons:

We didnt like the food at the restaurant, I had schnitzel pork the pork was tender but lacked herbs & seasoning, the batter was heavy with butter.
My husband had some vegetable ( spinach & greens in starch ) balls, it had no taste.
The meals were not worth the money.

2026-01-26 via Nuitee
D
Denise couple us
10
2026-01-25 via Nuitee
G
Glenck solo_traveller at
10
2026-01-22 via Nuitee
K
kellysV5335GC Couples Knoxville, Tennessee
10
Very friendly, affordable, well maintained, perfect location hotel.
Pros:

I chose this hotel for it's medium price and walkability to trams and buses and shopping. It is a block away from the Golden Roof palace and just a few blocks from the Innsbruck Museum.

2026-01-20 via Tripadvisor
K
Kurt couple at
9
Perfekt; Freundlichkeit; Lage; Restaurant und Bar im Hotel
Pros:

Lage im Zentrum

2026-01-20 via Nuitee
N
nicola couple it
10
tutto perfetto e al di sopra delle aspettative
Pros:

ristorante ottimo, colazione varia e per tutti i gusti ( dolce o salato ), posizione invidiabile ( dalla nostra camera, molto silenziosa e spaziosa si vedeva la famosa casa dal tetto d'oro ); tutto il personale molto gentile, professionale e disponibile

Cons:

si potrebbe avere un piccolo frigorifero in camera

2026-01-20 via Nuitee
V
Vandita solo_traveller in
9
2026-01-20 via Nuitee
A
Astrid family_with_children at
9
Perfektes verlängertes Wochenende in Innsbruck
Pros:

Frühstücksbuffet ausgezeichnet. Sehr zentrale Lage des Hotels, großes komfortables Zimmer, geräumiges Bad mit Dusche.

2026-01-19 via Nuitee
S
Sue couple us
9
Our stay was very nice despite the not so great weather. We would return another time.
Pros:

The Hotel location was very good and walkable to all we wanted to do. Breakfast offered a good selection and was happily served by staff. Our room was on the end of a hall and very quiet. We ate several evening meals there as well and they were very good. The dining room and bar areas were cozy and comfortable. The front desk staff was very helpful.

Cons:

Our view was not very interesting, but we were not in the room all that much.

2026-01-19 via Nuitee
M
Marco family_with_children ca
3
At best a 3 Star hotel who relies on location to overcharge tourists.
Pros:

Location.

Cons:

No water in the room other than from faucet. When asked downstairs they charged me for a bottle they filled.
Staff.
Breakfast.
Our phone didn’t work, at all. What if there was an emergency.
No gym.

2026-01-19 via Nuitee
P
P M family_with_children fr
9
Pros:

L'hotel est plein d'histoire, dans l'Altstadt. Tres bon restaurant aussi. Facile de promener tout autour, dans une centre-ville belle et historique.

2026-01-19 via Nuitee