ITC Hotel

Hotels
7.2 (2764 reviews)
Prinsengracht 1051 , Amsterdam , nl

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 37.50 per day.

Location

Guest Reviews

7.2
Based on 2764 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
G
Giovanni • extended_group • it
10
Tutto super!!!!
Pros:

Tutto perfetto!!!!

Cons:

Niente!!!!

2026-05-02 • via Nuitee
F
Fatih • couple • tr
10
Pros:

Her şey çok iyiydi ve çok temizdi otel sahipleri çok yardımcı oldu bir daha gelirse kesinlikle bu oteli tercih edeceğiz herkese tavsiye ederim özellikle otopark için çok yardımcı oldular

2026-05-01 • via Nuitee
V
van Lierop • couple • nz
10
Great accomodating staff in a very cute area of Amsterdam.
Pros:

Great location, great value for money, lots of nice shops, cafes and restaurants in the surrounding areas.

Cons:

Nothing

2026-05-01 • via Nuitee
S
Spencer • solo_traveller • gb
8
Good and fair value for money
Pros:

I extended my stay in Amsterdam, I left a 4* hotel and went to this one. I checked in at "ITC Hotel" location and had to walk to "Townhouse Hotel" which I stayed in (room 1). I wasn't told beforehand but it was 2 streets away. It was good value for money, considering this was on Kings day itself.
The room seemed clean. The walls are very thin but the other guests weren't too loud or anything. Lots of plug sockets. Small sink in room with hand cleaner and tissues. Small and big towel. TV + Remote. Heater (staff controlled).
Staff seemed to regularly come through the communal areas and clean. My room got cleaned and towels swapped even though I did not put the thing on my door.
The shared toilet had plenty of paper, a bin, spray, and seat cleaner.
The shared shower was nice and big, good shower pressure and very hot water.
On the corner of Prinsengracht is a nice cafe/bar. Up the main road, you are 5-10mins away from Rembrandt Square.

Cons:

Fair for the price, but FYI to others
1 Pillow
Small/thin duvet
You could turn the heater up, but it would not come on, unless the staff turn it on at the mains. Hopefully this is for warm weather times only.
You will be made to sign a 500 euro damage liability, so don't damage anything!

2026-05-01 • via Nuitee
S
Simona • solo_traveller • ie
10
Pros:

The hotel was clean and in a very central location. It is situated in a convenient area, within walking distance of the main attractions (approximately 20–30 minutes on foot). There are many restaurants and cafés nearby, making it easy to find places to eat without having to travel far. Overall, a practical and well-located option for visiting Amsterdam.

2026-05-01 • via Nuitee
M
Melda • extended_group • de
10
Pros:

Das Hotel ist nah am Zentrum.
Wir waren sehr zufrieden.

2026-05-01 • via Nuitee
M
Marcel • solo_traveller • nl
7
2026-04-30 • via Nuitee
J
Jeannette • solo_traveller • cr
8
2026-04-29 • via Nuitee
J
Janceková • solo_traveller • sk
5
Cons:

I did not expect it to be in the basement, and the room was dirty with lot of dust on the floor, some random items under the bed from other guest, and few spider webs.

2026-04-29 • via Nuitee
G
Gheorghe • solo_traveller • md
4
2026-04-28 • via Nuitee
E
Evangelos Kag • solo_traveller • gr
6
2026-04-28 • via Nuitee
N
Noémie • extended_group • fr
4
Séjour globalement correct, avec un bon emplacement, mais des points négatifs concernant la propreté et la chambre.
Pros:

L’emplacement

Cons:

Ménage non effectué, présence de cheveux sur les oreillers et les draps.
Nous étions en sous-sol, avec une petite fenêtre impossible à ouvrir.
Aucune vue sur les canaux, et des travaux étaient en cours sur la façade de l’hôtel.

2026-04-28 • via Nuitee
H
Hilal • couple • tr
2
Kötüydü
Pros:

Konumu güzel alışveriş yerleri ve kanallara yakın. Red light konumuna 20dk yürümeniz gerekir.

Cons:

Odanın ısınması çok kötü. Klima yok.
Yastıklar çok kötü.
Oda bina boşluğuna bakıyor.
Gürültü çok oluyor.

2026-04-27 • via Nuitee
M
Marta • couple • it
10
2026-04-27 • via Nuitee
A
Alexander • solo_traveller • it
2
2026-04-27 • via Nuitee
D
Dalla Villa • couple • it
9
Ottima posizione per visitare ogni punto della città, ottimi collegamenti con i mezzi pubblici
Pros:

Posizione, camera essenziale ma con tutto il necessario per un buon soggiorno

Cons:

Nulla

2026-04-26 • via Nuitee
L
laurence • solo_traveller • fr
9
Pros:

Très bonne situation au bord d’un canal.La chambre était petite mais d’un bon rapport qualité prix pour Amsterdam. L’hôtel est calme et très propre.

2026-04-26 • via Nuitee
N
Naima • family_with_children • fr
4
Hotel a déconseiller
Pros:

Hotel de tres mauvaise état
Très déçu

Cons:

Personnel sympathique
Mais l’hotel reste très décevant

2026-04-26 • via Nuitee
R
Rosa • couple • it
10
2026-04-25 • via Nuitee
A
Abdulsalm • family_with_children • ch
5
Franchement vous pouvez faire mieu
Pros:

Localisation

Cons:

Le lit est très petit, les toilettes et les douches ne sont pas dans la chambre, la les bruits de l’extérieur sont désagréables les fenêtres n’esolle pas les bruits

2026-04-25 • via Nuitee