ITC Hotel

Hotels
7.2 (2951 reviews)
Prinsengracht 1051 , Amsterdam , nl
+31 20 623 0230

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.2
Based on 2951 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
R
reginaldo • solo_traveller • br
6
2026-08-29 • via Nuitee
A
Adrien • couple • fr
1
A fuir ! Une expérience horrible.
Pros:

Sincèrement ? Rien , peut-être l’emplacement et encore.

Cons:

À FUIR

1/10, et encore c’est bien payé.

Une expérience absolument déplorable. Le problème principal : des punaises de lit dans la chambre, avec plusieurs piqûres apparues pendant le séjour. C’est tout simplement inadmissible pour un hôtel.

J’ai passé une partie de mon séjour à vérifier le lit et les draps au lieu de pouvoir dormir normalement. ( Nous avons pris plusieurs nuit , à la deuxième nous sommes parties )
Au-delà de l’inconfort, repartir d’un hôtel en se demandant si l’on va ramener des punaises chez soi j’vous dis pas……

S’il vous plait ne mettez jamais les pieds là bas, pour votre bien ! C’était sincèrement la pire expérience de la vie et pourtant j’suis loin d’être chiant je me contente d’un rien mais la….. IMPOSSIBLE !!! Aucune honte!

2026-08-27 • via Nuitee
T
Tarik • solo_traveller • ba
5
Pros:

boss the best 👍👍👍

2026-08-27 • via Nuitee
B
Brigida • solo_traveller • de
8
2026-08-27 • via Nuitee
H
Hicham • solo_traveller • fr
10
2026-08-26 • via Nuitee
I
Ivan • solo_traveller • nl
9
2026-08-26 • via Nuitee
S
Sidi Mohamed • couple • ml
5
Pros:

Chambre encombré

2026-08-26 • via Nuitee
H
Hicham • solo_traveller • fr
10
2026-08-26 • via Nuitee
C
Camilla • extended_group • it
6
2026-08-24 • via Nuitee
A
Andrea • couple • es
2
Terrible, seguro hay opciones mejores
Pros:

Lo único bueno que tiene es su ubicación

Cons:

A parte de lo sucio que estaba, lo mal que olía y que nos dieron la habitación 29 que está arriba del todo y para subir y bajar las escaleras con las maletas fue prácticamente imposible, nos dimos cuento que no era ni camas lo que había en la habitación, eran sofás a los que le faltaban los cojines y ya.

2026-08-22 • via Nuitee
D
Darren • solo_traveller • gb
10
Amazing (JAH D)
Pros:

Great

Cons:

Nothing

2026-08-21 • via Nuitee
D
Dylan • couple • be
8
2026-08-20 • via Nuitee
M
meriem • solo_traveller • fr
5
Pros:

I liked the location, nice area and bars.
The calmness of the hotel.

Cons:

I found bedbugs and got bitten by them .
Sheets were not clean, we can see dark spots.
There is no real mattress it wasn't comfortable.

2026-08-20 • via Nuitee
M
Maxime • couple • fr
9
2026-08-20 • via Nuitee
D
Derin • solo_traveller • tr
8
2026-08-20 • via Nuitee
A
Ali • family_with_children • be
2
2026-08-20 • via Nuitee
S
Sandrine R. • solo_traveller • fr
5
Pros:

L emplacement

Cons:

Le confort, attendre devant un bureau d accueil ...vide

2026-08-18 • via Nuitee
S
Sergii • family_with_children • pl
1
Кошмар! Мы с семьёй запланировали тур на личном авто по Европе. Выезжали из Польши. Первый отель был в Ганновере. Приеха
Pros:

Ничего не понравилось, УЖАС!!!

Cons:

Всё не понравилось

2026-08-17 • via Nuitee
J
James • solo_traveller • gb
8
Pros:

Great location

Cons:

No kettle on the room

2026-08-16 • via Nuitee
T
Thaïs Carola • couple • be
10
An enchanting and spotless sanctuary!
Pros:

The place is absolutely stunning and spotless. The room was wonderful, super clean, cozy, and very well equipped, surrounded by peaceful nature.
Breakfast was a delight fresh, homemade, healthy, and delicious. The staff was incredibly kind, attentive, and helpful, giving us great tips about local restaurants and places to visit. It is a truly enchanting place and definitely worth it!

2026-08-16 • via Nuitee