ITC Hotel

Hotels
7.2 (2586 reviews)
Prinsengracht 1051 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 37.50 per day.

Location

Guest Reviews

7.2
Based on 2586 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
C
Cindy • extended_group • fr
10
Pros:

La liberté de rentré et sortir comme on veut !

Cons:

Les escaliers sont très raides…

2026-02-14 • via Nuitee
A
Ascione • couple • it
9
2026-02-13 • via Nuitee
C
Carlos • extended_group • br
9
2026-02-13 • via Nuitee
C
Carlos • extended_group • br
9
2026-02-13 • via Nuitee
J
Johannes • family_with_children • nl
9
2026-02-12 • via Nuitee
E
Elisa Wedl • family_with_children • at
7
Pros:

Die Lage ist toll! Man hat nicht weit ins Zentrum und zum Nachtleben. Die Straßenbahnstation ist auch direkt vor der Tür.

Cons:

Hygiene könnte besser sein. Teilweise Schimmel und Dreck. Es ist etwas laut in der Nacht.

2026-02-12 • via Nuitee
M
Marijan • family_with_children • nl
7
Pros:

Eenvoudig hotel op een toplocatie!

2026-02-12 • via Nuitee
G
Galya • extended_group • bg
7
2026-02-11 • via Nuitee
R
Rodrigo • couple • es
3
Cons:

La habitación estaba en un tercer piso subiendo las escaleras más empinadas de mi vida. Un poco más había que bajar rapelando .

2026-02-11 • via Nuitee
B
Burns • couple • gb
1
Pros:

Great location.

Cons:

Misleading room descriptions - had to shared a bathroom with other rooms. The ‘double’ bed was really more of a twin-size. No elevator and very steep stairs to get to top floor. The ‘cleaners’ never washed our sheets or gave us new towels.

2026-02-10 • via Nuitee
H
Hicham • solo_traveller • fr
10
2026-02-10 • via Nuitee
K
Katarzyna • couple • gb
6
2026-02-10 • via Nuitee
R
Reddahi • couple • be
2
Niet goed genoeg
Pros:

De locatie

Cons:

Je hoort alles wat er gebeurt in de kamers boven en naast u. Er zijn werken aan de gevel dus maandag om 8u werd je al wakker gemaakt door al het lawaai. Er is een stelling dat uw uitzicht op de grachten verpest. We hadden het kaartje gehangen zodat onze kamer werd gekuist, maar dat hebben ze niet gedaan we kregen enkel nieuwe handdoeken. De kamer is ook veel kleiner en ouders als op de foto’s.

2026-02-09 • via Nuitee
N
Nataniel • solo_traveller • ie
9
2026-02-09 • via Nuitee
D
Doëns • couple • fr
5
2026-02-09 • via Nuitee
E
evinogradov • solo_traveller • nl
10
2026-02-08 • via Nuitee
M
Mantas • solo_traveller • lt
10
2026-01-31 • via Nuitee
D
Della Ratta • extended_group • it
7
Lo consiglio!
Pros:

La posizione é ottima per qualsisi spostamento, con fermata del tram a 10 metri.
Lo staff gentilissimo, sempre disponibile.

Cons:

La grandezza della stanza, ma ad Amsterdam sono quasi tutte così.

2026-01-30 • via Nuitee
S
SANTANO ESCOBERO • extended_group • es
6
2026-01-30 • via Nuitee
H
Hicham • solo_traveller • fr
10
2026-01-29 • via Nuitee