ITC Hotel

Hotels
7.2 (2888 reviews)
Prinsengracht 1051 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 37.50 per day.

Location

Guest Reviews

7.2
Based on 2888 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
H
Håkan solo_traveller se
4
2026-07-18 via Nuitee
O
Océane couple fr
4
Staff was nice, but the prices are way too high for what the hotel « offers ». Can’t recommend it and won’t come back.
Pros:

The fact that it’s directly in the middle of the city, nice view from the window. The staff was nice and open to criticisms and did not try to downplay it. Very present for us.

Cons:

The under of the beds weren’t cleaned at all (we found a water bottle that definitely wasn’t ours under mine). There is also no intimacy at all with how our room was tiny (~30cm at best between the two beds) and I couldn’t fully open my case at all. The stairs leading to our room were downright dangerous either for the staff or for us. The shower was also tiny and smelled like enclosed space, although it did look clean. The walls were thin as paper (we literally could hear our neighbors conversation in great details). All of this, price taken in consideration, is too much.

2026-07-18 via Nuitee
W
Willduff98 solo_traveller gb
5
2026-07-16 via Nuitee
S
Serong couple au
9
Great spot. Have stayed twice & will do again.
Pros:

Super convenient location with tram stop almost at the door. Able to walk to markets, supermarket & easy tram ride to museum especially Van Gogh Museum. Have stayed here before.

Cons:

Rooms a bit small & stair configuration quirky but adds to the adventure.

2026-07-16 via Nuitee
J
Jalen solo_traveller us
3
Amsterdam is a beautiful city. The hotel room was not. I recommend airbnb before this establishment.
Pros:

Location and the stairs.

Cons:

Service, twins pushed together, all linen and towels were stained.

2026-07-15 via Nuitee
K
Król solo_traveller pl
5
2026-07-15 via Nuitee
I
Isabel solo_traveller es
5
2026-07-15 via Nuitee
B
Ben Naser solo_traveller tn
6
Pros:

L'emplacement et la réponse rapide des employés

2026-07-14 via Nuitee
M
Martin couple gb
8
2026-07-14 via Nuitee
E
Erik couple za
8
Pros:

The room had what was required. Fortunately, we were on the ground floor. The location was great.

2026-07-13 via Nuitee
D
Dawson solo_traveller au
8
2026-07-11 via Nuitee
M
Marlen solo_traveller nl
10
2026-07-10 via Nuitee
A
Andy couple gb
8
Easy access calm and friendly.
Pros:

It was local to all the shops and fun part of the city, easy to locate.

2026-07-10 via Nuitee
K
Keith solo_traveller gb
8
Pros:

The room was on the ground floor, comfortable and well appointed. The staff were very helpful.

Cons:

The reception, room and parking were in separate building, up to 2km apart.

2026-07-09 via Nuitee
L
Lionella couple de
5
2026-07-09 via Nuitee
G
Givi solo_traveller am
10
Pros:

Location is perfect

2026-07-06 via Nuitee
J
Justine couple fr
6
2026-07-05 via Nuitee
A
Adrian extended_group ro
10
One day to sleep good and make a shower
Pros:

Clean, easy to check-in, good parking in Amsterdam just for 25 euro for 1 day, this is the deal

2026-07-04 via Nuitee
R
Rene solo_traveller nl
6
2026-07-04 via Nuitee
T
Timurcan Yiğit couple tr
8
Pros:

Awesome location, very live area

Cons:

No AC just a fan

2026-07-04 via Nuitee