ITC Hotel

Hotels
7.2 (2911 reviews)
Prinsengracht 1051 , Amsterdam , nl
+31 20 623 0230

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.2
Based on 2911 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
L
Lilli • family_with_children • de
2
Cons:

Das Gemeinschaft wc wurde in den 4 Tagen nicht sauber gemacht. Wc und duschkabine sind auf verschiedenen Etagen. Die Treppen sind sehr eng und steil.

2026-08-07 • via Nuitee
R
Ratisai • solo_traveller • za
5
2026-08-05 • via Nuitee
T
Ternopilskyi • couple • nl
7
Pros:

В цілому все чудово.

Cons:

Відсутність кондиціонеру (

2026-08-05 • via Nuitee
A
Arianna • couple • it
3
2026-08-04 • via Nuitee
H
Haydn • couple • us
10
My stay was super nice, staff was super helpful and nice, the room was perfect.
Pros:

Loved the location, it was super easy to get in and out of and the rooms were nice and clean

Cons:

it was all good

2026-08-04 • via Nuitee
R
Rolf • solo_traveller • ch
3
Das Einzelzimmer ist ein Loch in bester zentraler Lage. Genau das, was ich gesucht hatte.
Pros:

Ich brauchte kurzfristig ein Zimmer in zentraler Lage zu Amstel und Prinzengracht. Das ITC war die einzige verbliebene Möglichkeit auf Booking.com. Die auf Booking.com angegebenen Fotos und Warnungen waren ehrlich und trafen voll zu. Das Zimmer war ein Loch im zweiten Stock eines Nebengebäudes ohne Aussicht.

Cons:

Der Treppenteppich vom ersten in den zweiten Stock duftete nach Fussschweiss. Da die Treppe extrem schmal und steil war, kam man mit der Nase dem Teppich sehr nahe. Für Leute, die Fussschweiss nicht mögen, ist dieser Aufstieg ekelerregend.

2026-08-04 • via Nuitee
S
Sjors • couple • nl
7
Prima
Pros:

Schoon en fris

Cons:

Erg kleine kamer, en niet in het hotelzelfn maar in een bijgebouw, gelukkig wel ramen.

2026-08-03 • via Nuitee
A
Alan • couple • be
1
Bien
Cons:

La chambre n’a même pas été nettoyée, boîte de burger en dessous du lit

2026-08-03 • via Nuitee
R
Rikke Algreen • family_with_children • dk
7
Fin placering og sødt personale.
Pros:

God placering
Lidt slidt, men rent.

Cons:

Værelser med bad på gangen er meget små. 120 bred seng til 2 personer! Lige det mindste til voksne.

2026-07-24 • via Nuitee
J
Justin • solo_traveller • us
7
2026-07-24 • via Nuitee
M
Maja • extended_group • nl
1
Bedwantsen
Cons:

Bedwatsen

2026-07-24 • via Nuitee
H
Hicham • solo_traveller • fr
10
2026-07-24 • via Nuitee
J
Jane • extended_group • dk
3
Ikke et hotel vi vil benytte igen. Der bliver larmet med støvsugning og råbende gæster om natten og værelserne er utroli
Pros:

Beliggenheden er okay centralt i forhold til gå af stand til centrum

Cons:

Synes ikke der er oplyst ordentlig omkring forholdene på hotellet. Vores værelse lå øverst og trapperne var små og smalle og havde set at de to værelser vi havde booket skulle dele badeværelse men vi skulle dele med tre andre værelser. Vores seng lugtede rigtig grim og vi bad om rent sengetøj men der blev bare sprøjtet med noget duftfrisker i rummet.

2026-07-22 • via Nuitee
M
Maksim • solo_traveller • us
10
2026-07-22 • via Nuitee
H
Holliday • solo_traveller • gb
6
2026-07-21 • via Nuitee
E
Elizabeth • couple • gb
3
Good walking distance from city centre (15mins) Terrible sleep and uncomfy atmosphere.
Pros:

The location, had shampoo and hairdryer

Cons:

Neighbours are really noisy, bed was uncomfortable and people that stay there were inconsiderate loud. TV broken

2026-07-21 • via Nuitee
K
Khatib • solo_traveller • de
3
2026-07-21 • via Nuitee
Παύλος • extended_group • hr
4
Staying there was sure not a pleasant experience.
Pros:

The location and the view.

Cons:

No elevator, very difficult to climb the stairs. Dirty room, poor facilities and your head could touch the ceiling in each bed's one side; it's a bit dangerous.

2026-07-20 • via Nuitee
O
Oleeksii • solo_traveller • ua
8
2026-07-20 • via Nuitee
F
Farho • solo_traveller • de
1
Pros:

Sehr schlecht

Cons:

Alles fesnster nicht funktioniert
Waschbecken Lampe nicht funktioniert
Das Zimmer war voller Ameisen.

2026-07-19 • via Nuitee